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Acer TravelMate 2100 Service Manual

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Acer TravelMate 2100/2600 Series
Service Guide
PRINTED IN TAIWAN

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Summary of Contents for Acer TravelMate 2100

  • Page 1 Acer TravelMate 2100/2600 Series Service Guide PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 2100/2600 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

  • Page 4: Screen Messages

    Conventions The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 6: System Introduction

    4 processors, 2.8GHz and above (for TravelMate 2600) ® ® Intel Celeron processors, 2.6GHz and above (for TravelMate 2100) ® Intel Hyper-Threading 256/512 MB of DDR333 SDRAM standard, upgradeable to 2048MB with dual soDIMM modules 30 GB and above high-capacity, Enhanced-IDE hard disc drive...

  • Page 7: Keyboard And Pointing Device

    Expansion One Type III or two Type II CardBus PC Card slots Upgrageable memory modules Keyboard and pointing device 84/85/88-key Windows device Ergonomically-centered touchpad pointing device with scroll function I/O Ports One Type III or two Type II PC Card slot One RJ-11 phone jack (V.92, 56K) One RJ-45 network jack (Ethernet 10/100 Base-T) One DC-in jack (AC Adapter)

  • Page 8: System Block Diagram

    System Block Diagram SIDE Chapter 1...

  • Page 9: Board Layout

    Board Layout Top View Line-in Port Line-out Port RJ45+RJ11 LCD Inverter Cable Connector USB Port USB Port USB Port USB Port VGA Port S-Video Port LCD Coaxial Cable Connector Parallel Port DC-in Port LCD Lid Switch CPU Socket North Bridge Fan Connector Second Fan Connector Touchpad Cable Connector...

  • Page 10: Bottom View

    Bottom View Wireless LAN Card Connector Modem Board Connector Modem Cable Connector IEEE 1394 Port Chapter 1 FIR Port DIMM Socket 1 DIMM Socket 2...

  • Page 11: Front Panel

    Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. Front Panel Display screen Status indicators Power button Launch Keys Palmrest Click buttons (left, center and right) Touchpad Keyboard Ventilation Slot Item Also called LCD (Liquid Crystal Display), displays computer output.

  • Page 12: Left Panel

    Left Panel Icon PC card slot Eject buttons Optical drive Infrared port LED indicator Eject button Emergency eject slot Speaker Chapter 1 Item/ Port Connects to one Type III or two Type II CardBus PC Card(s). Eject the PC cards from the slot. Internal optical drive;...

  • Page 13: Right Panel

    Right Panel Icon Speaker Ventilation slots Security keylock Item/ Port Delivers stereo audio output. Enable the computer to stay cool, even after prolonged use. Connects to a Kensington-compatible computer security lock. Description Chapter 1...

  • Page 14: Rear Panel

    Rear Panel Icon Chapter 1 Port Power Jack Connects to an AC adapter Parallel port Connects to a parallel device (e.g., parallel printer). Ventilation slot Enables the computer to stay cool, even after prolonged use. External display port Connects to a display device (e.g., external monitor, LCD projector) and displays up to 16M colors(with FRC technology) at 1024x768 resolution...

  • Page 15: Bottom Panel

    Bottom Panel Battery bay Battery release latch Memory compartment Item Houses the computer’s battery pack. Unlatches the battery to remove the battery pack. Houses the computer’s main memory. Description Chapter 1...
  • Page 16 Indicators The computer has seven easy-to-read status icons on the right of the display screen. The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Icon Chapter 1 Function...

  • Page 17: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Num Lock (Fn-F11) Scroll Lock (Fn-F12) Description...

  • Page 18: Embedded Numeric Keypad

    Embedded numeric keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired access Number keys on embedded keypad...

  • Page 19: Windows Keys

    Windows keys The keyboard has two keys that perform Windows-specific functions. Keys Windows logo key Application key Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) + M (Undoes Minimize All)

  • Page 20: Hot Keys

    Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Chapter 1...
  • Page 21 Hot Key Icon Fn- ¨ Gr-Euro Function Brightness down Decreases the screen brightness. Home Functions as the Functions as the Euro Types the Euro symbol. Description key. key. Chapter 1...

  • Page 22: The Euro Symbol

    The Euro symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: for US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-international.

  • Page 23: Launch Keys

    Located at the top of the keyboard are six buttons. These buttons are called lauch keys. They are designated as mail button, Web browser button, P1, P2, Bluetooth and Wireless buttons. The Wireless and Bluetooth buttons cannot be set by the user. To set the other four launch keys, run the Acer Launch Manager. Icon...

  • Page 24: Hardware Specifications And Configurations

    Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller CardBus Controller Processor (for TravelMate 2100) Item CPU type CPU package CPU core voltage CPU I/O voltage Processor (for TravelMate 2600) Item CPU type...

  • Page 25: Second Level Cache

    BIOS Item Supported protocols BIOS password control Second Level Cache Item Cache controller Cache size 1st level cache control 2nd level cache control Cache scheme control System Memory Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed...

  • Page 26: Memory Combinations

    Memory Combinations Slot 1 512MB 256MB 128MB 512MB 256MB 512MB Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. LAN Interface Item Chipset Supports LAN protocol LAN connector type LAN connector location Modem Interface Item Chipset...
  • Page 27 Hard Disk Drive Interface Item Vendor & Model HGST Moraga Name IC25N030ATMR04 Fujitsu V-40 MHT2030AT Seagate N1 ST93015A Capacity (MB) 30000 Bytes per sector Logical heads Logical sectors Drive Format Logical cylinders 16383 Physical read/write 2/Not show/2 heads Disks 1/Not show/1 Spindle speed (RPM) 4200RPM Performance Specifications...
  • Page 28 CD-ROM Interface Items Rotation speed 5100 rpm for QSI 5400 rpm for Mitsumi 24X CAV mode Data Buffer Capacity 128 KB (built-in) Interface Compliant to ATA/ATAPI-6 Applicable disc format QSI: CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2, Form-1 and Mode-2 Form-2, CD-i Ready, Video-CD (MPEG-1), Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, i-trax CD, CD-Text, CD-R and CD-RW Mitsumi:...
  • Page 29 DVD-ROM Interface Item Average Full Access time (typ.) Data Buffer Capacity Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Combo Drive Interface Item Vendor & model name Performance Specification Specification Random CAV mode 110 msec typical 150 msec average max Full Stroke CAV mode 200 msec typical 260 msec average max...
  • Page 30 Combo Drive Interface Item Transfer rate (KB/sec) Buffer rate Access time Start up time Stop time Acoustic noise Interface Master/Slave PC compatible Applicable disc format Slope Dimensions, Weight Eject DVD Dual Interface Item Vendor & model name Disc type for read/write application Applicable Formats Applicable Media Type Chapter 1...
  • Page 31 DVD Dual Interface Item Disc Diameter Capacity Operation environment for “write/rewrite” application Host Machine Memory Hard Disk Disc Diameter Recommended Media Mechanism Pick-up Traverse mechanism Spindle motor Specification 12cm and 8cm 2048 bytes/sector (DVD) 2048 bytes/block (CD Mode-1 and Mode-2 Form-1) 2336 bytes/block (Mode-2) 2328 bytes/block (Mode-2 Form-2) IBM compatible PC (Pentium 166 MHz or above)
  • Page 32 DVD Dual Interface Item Loading mechanism Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Video Interface Item Vendor &...
  • Page 33 Parallel Port Item Optional parallel port I/O address (in BIOS Setup) Optional parallel port IRQ (in BIOS Setup) USB Port Item USB Compliancy Level OHCI Number of USB port Location Other Remarks PCMCIA Port Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port...
  • Page 34 Item Vendor & model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance (cd/m also called Brightness Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time) Nominal Input Voltage VDD Typical Power Consumption (watt) Weight Physical Size(mm)

  • Page 35: Power Management

    AC Adapter Item Dynamic Output Characteristics Turn-on delay time Hold up time Over Voltage Protection (OVP) Short circuit protection Electrostatic discharge (ESD) Dielectric Withstand Voltage Primary to secondary Ground leakage current Power Management Power Saving Mode Standby Mode Enter Standby Mode when 1.Standby/Hibernation hot-key is pressed and system is not ready to enter Hibernation mode.

  • Page 36: Mechanical Specification

    Environmental Requirements Item Operating (unpacked) Non-operating (unpacked) Non-operating (packed) Mechanical Specification Item Dimensions Weight I/O Ports Drive Bays Material Indicators Switch Chapter 1 Specification 5~25.6Hz: 0.38mm (peak to peak) 25.6~250Hz: 0.5G 5~27.1Hz: 0.6G 27.1~50Hz: 0.04mm (peak to peak) 50~500Hz: 2.0G 5~62.6Hz: 0.51mm (peak to peak) 62.6~500Hz: 4.0G Specification...

  • Page 37: System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 38: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.
  • Page 39 Information NOTE: The system information is subject to different models. Parameter Floppy Disk Drive Shows floppy drive type informaiton. Note: Aspre 1620, Extensa 2700, TravelMate 2500 and Extnesa 2500 series products do not have floppy disk drive; Extensa 2000 and TravelMate 2000 series have floppy disk drive.
  • Page 40 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for reference only. Actual values may differ. Chapter 2...
  • Page 41 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time Sets the system time. The hours are displayed with 24-hour format. System Date Sets the system date. System Memory This field reports the memory size of the system.
  • Page 42 Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter Hyper-Threading The function is supported only when the CPU Technology installed is 3.06G or above.
  • Page 43 Parameter DMA channel Sets a DMA channel for the printer to operate in ECP mode. This parameter is enabled only if Mode is set to ECP. Legacy USB Support Enables, disables USB interface devices support. (Enable for use with a non-USB aware Operating System such as DOS or UNIX).
  • Page 44 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Chapter 2...

  • Page 45: Setting A Password

    The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary Harddisk Security Password on Boot NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.

  • Page 46: Removing A Password

    Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
  • Page 47 If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2...
  • Page 48 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Chapter 2...
  • Page 49 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS.

  • Page 50: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 51: Machine Disassembly And Replacement

    NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. NOTE: This chapter has been revised from previous model (TravelMate 2100/2600). Please refer to the disassembling procedures instead of the images.

  • Page 52: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Chapter 3...

  • Page 53: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 54: Screw List

    LCD Coaxial Cable Screw List Item SCREW MAC FLAT M2.5*L4 NI NYLOK (86.00123.630) SCREW M2.0*L10 NYLOK(86.9A352.100) SCREW M2*3 NYLON 1JMCPC- 420325(86.9A352.3R0) SCREW M2.5X6(86.9A353.6R0) SCREW M3x4 (86.9A524.4R0) SCREW M2X2.0 (86.9A552.2R0) SCREW WAFER NYLOK NI 2ML3 (86.9A552.3R0) SCRW M2*4 WAFER NI (86.9A552.4R0) SCRW M2.5*3 WAFER NI (86.9A553.3R0) SCREW M2.5*4L NI (86.9A553.4R0) LCD Module...

  • Page 55: Removing The Battery

    Removing the Battery To remove the battery, push the battery release latch. Then slide the battery out from the machine. Chapter 3...

  • Page 56: Removing The Memory Module

    Removing the Memory Module See “Removing the Battery” on page 50. To remove the memory module from the machine, first remove the two screws holding the dimm cover. Remove the dimm cover. Pop up the memory. Then remove the memory. Chapter 3...

  • Page 57: Removing The Wireless Lan Board And The Modem Board

    Removing the Wireless LAN Board and the Modem Board See “Removing the Battery” on page 50. To remove the wireless LAN board, first remove the two screws holding the modem cover. Remove the modem cover from the machine. Disconnect the wireless antennae. Pop out the wireless LAN board.

  • Page 58: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module See “Removing the Battery” on page 50. To remove the hard disk drive, pull the hard disk dirve carefully. Then take the hard disk drive out of the main unit. Disassembling the Hard Disk Drive Module See “Removing the Battery”...

  • Page 59: Removing The Lcd Module

    Removing the LCD Module Removing the Middle Cover See “Removing the Battery” on page 50. To remove the middle cover, first use a plastic flat screwdriver to remove the right hinge cap. Remove the screw that secures the middle cover. Remove the left hinge cap.
  • Page 60 Remove the two screws and then detach the launch board from the middle cover. Removing the LCD Module See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Launch Board” on page 54. Remove the screw that fastens the LCD coaxial cable and disconnect the cable.
  • Page 61 Chapter 3...

  • Page 62: Disassembling The Lcd Module

    Disassembling the LCD Module Removing the LCD Bezel See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Launch Board” on page 54. See “Removing the LCD Module” on page 55. Use plastic tweezers to remove the four screw pads, and then remove the four screws that fasten the LCD bezel.

  • Page 63: Removing The Lcd Brackets

    NOTE: Please arrange the LCD inverter cable well to the LCD panel as the picture below shows when you reassemble the LCD module. Removing the 15” TFT LCD See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Launch Board”...

  • Page 64: Removing The Lcd Coaxial Cable

    See “Removing the Middle Cover” on page 54. See “Removing the Launch Board” on page 54. See “Removing the LCD Module” on page 55. See “Removing the LCD Bezel” on page 57. See “Removing the Inverter Board (15” LCD)” on page 57. See “Removing the 15”...
  • Page 65 See “Removing the Middle Cover” on page 54. See “Removing the Launch Board” on page 54. See “Removing the LCD Module” on page 55. See “Removing the LCD Bezel” on page 57. See “Removing the Inverter Board (15” LCD)” on page 57. See “Removing the 15”...

  • Page 66: Disassembling The Main Unit

    Disassembling the Main Unit Removing the Keyboard See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. To remove the keyboard, carefully pull the keyboard out and upwards as the pticute shows. Use a plastic tweezers or a plastic flat screwdriver to disconnect the keyboard cable from the main board carefully, then remove the keyboard.

  • Page 67: Removing The Thermal Module

    Removing the Thermal Module See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Keyboard” on page 61. See “Removing the Fan” on page 61. Disconnect the fan cable then remove the four screws fastening the thermal module. Then remove the thermal module.

  • Page 68: Installing The Processor

    Installing the Processor See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Keyboard” on page 61. See “Removing the RTC Battery” on page 61. See “Removing the Fan” on page 61. See “Removing the Thermal Module”...

  • Page 69: Removing The Touchpad Board

    Then take the upper case assembly off the main unit. Removing the Touchpad Board See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Keyboard” on page 61. See “Removing the Upper Case Assemly” on page 63. To detach the touch pad board, first disconnect the touch pad cable from the touch pad board with a plastic tweezers.Then release the touchpad cover lock on the back as the picture shows.

  • Page 70: Removing The Vga Thermal Plate

    See “Removing the LCD Module” on page 55. See “Removing the Keyboard” on page 61. See “Removing the Upper Case Assemly” on page 63. See “Removing the Touchpad Board” on page 64. Remove the touchpad scroll key then remove the touchpad cable. Removing the VGA Thermal Plate See “Removing the Battery”...

  • Page 71: Removing The Second Fan Bracket

    Removing the Second Fan Bracket See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the LCD Module” on page 55. See “Removing the RTC Battery” on page 61. See “Removing the Fan” on page 61. See “Removing the Thermal Module”...

  • Page 72: Removing The Hdd Bracket

    Removing the HDD Bracket See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Keyboard” on page 61. See “Removing the Upper Case Assemly” on page 63. Remove the four screws holding the HDD bracket, then remove the HDD bracket. Removing the Main Board See “Removing the Battery”...

  • Page 73: Removing The Dc Board

    13. Remove the two screws holding the main board as the picture shows. Remove another two screws that fasten the main board. Then detach the main board from the lower case carefully. Removing the DC Board See “Removing the Battery” on page 50. See “Removing the Middle Cover”...

  • Page 74: Removing The Pcmcia Slot

    See “Removing the Keyboard” on page 61. See “Removing the Upper Case Assemly” on page 63. See “Removing the Fan” on page 61. See “Removing the Thermal Module” on page 62. See “Removing the VGA Thermal Plate” on page 65. See “Removing the CPU Heatsink Plate”...

  • Page 75: Removing The Speaker Set

    Removing the Speaker Set See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Keyboard” on page 61. See “Removing the Upper Case Assemly” on page 63. See “Removing the Fan” on page 61. See “Removing the Thermal Module”...

  • Page 76: System Upgrade Procedure

    System Upgrade Procedure Base Unit to Wireless Unit Turn out the two screws fastening the modem cover then open the cover. Connect the wirless antennae. Insert the wireless LAN board to the wireless socket on the main board. Close the modem cover and fasten the cover with the two screws. NOTE: You must connect the wireless antennae before you insert the wireless LAN board to the socket.

  • Page 77: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 78: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 79: Memory Check

    Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.

  • Page 80: Check The Power Adapter

    Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 81: Check The Battery Pack

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 82: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 83: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes <No error code> <No error code> Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn...
  • Page 84 Error Message List Error Messages Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed...
  • Page 85 Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.

  • Page 86: Post Code

    POST Code Code Beeps Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management Load alternate registers with initial POST...
  • Page 87 Code Chapter 4 Beeps Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled 2-2-3-1 Test for unexpected interrupts...
  • Page 88 Code Beeps Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs. One long, two short beeps on checksum failure.
  • Page 89 Code Chapter 4 Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size...

  • Page 90: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 91 PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.

  • Page 92: Peripheral-Related Symptoms

    Power Management-Related Symptoms Symptom / Error System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems. Serial or parallel port device problems. Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work.

  • Page 93: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 94: Undetermined Problems

    System Check” on page 74): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 95: How To Build Napp Master Hard Disc Drive

    How to Build NAPP Master Hard Disc Drive CD to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive. Then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. NAPP CD will start to preload the system, please click [Y].
  • Page 96 Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.
  • Page 97 Then insert the System CD to the optical drive. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4...

  • Page 98: Disk To Disk Recovery

    Disk to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive. Then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. NAPP CD will start to preload the system, please click [Y].
  • Page 99 Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery. NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order.
  • Page 100 After you place the Recovery CD to the optical drive, you will see the display below. Then insert the System CD to the optical drive. Chapter 4...
  • Page 101 You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4...
  • Page 102 Chapter 4...

  • Page 103: Jumper And Connector Locations

    Jumper and Connector Locations Top View Line-in Port Line-out Port RJ45+RJ11 LCD Inverter Cable Connector USB Port USB Port USB Port USB Port VGA Port S-Video Port LCD Coaxial Cable Connector Parallel Port DC-in Port LCD Lid Switch Chapter 5 CPU Socket North Bridge Fan Connector...
  • Page 104 Bottom View Wireless LAN Card Connector Modem Board Connector Modem Cable Connector IEEE 1394 Port SW Settings SW1-8 Chkpw Enable Bootblock Enable FIR Port DIMM Socket 1 DIMM Socket 2 SW2-7 SW3-6 Chapter 5...

  • Page 105: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 106 TravelMate 2100/2600 Exploded Diagram Chapter 6...
  • Page 107 TravelMate 2100 FRU List Picture Adapter Battery CASE/COVER/BRACKET ASSEMBLY Boards Chapter 6 Partname And Description ADAPTER 135W 19V 3PIN LITEON PA-1131-08AC ADAPTER 135W 3PIN 19V HIPRO OW135F13 RTC BATTERY LONGTRUM BATTERY MODULE LI-ON 8CELL 2.0MAH BATTERY LI-ON 8CELL 2.0MAH SIMPLO BTP-58A1 BATTERY LI-ON 8CELL 2.0MAH...
  • Page 108 TravelMate 2100 FRU List Picture Cables Case/Cover/Bracket Assembly Partname And Description MODEM BOARD AMBIT T60M283.10(01) LAUNCH BOARD COVER SWITCH CABLE LAUNCH BOARD CABLE MODEM CABLE 2PIN 2CONNECTOR 55MM POWER CORD 220V 3PIN EUR POWER CORD 10A 250V 2PIN EUROPEP POWER CORD 3A 250V 3PIN UK...
  • Page 109 TravelMate 2100 FRU List Picture Chapter 6 Partname And Description OPTICAL DRIVE SUPPORT BRACKET HDD BRACKET TOUCHPAD COVER 2ND FAN BRACKET VGA THERMAL PLATE UPPER CASE W/COVERSWITCH CABLE & TOUCHPAD CABLE & SCROLL KEY LOWER CASE W/DIMM COVER& SPEAKER W/O MDC COVER...
  • Page 110 TravelMate 2100 FRU List Picture Communication Module HDD/ Hard Disk Drive Partname And Description MIDDLE COVER W/LAUNCH BOARD MODEM COVER W/SCREW WIRELESS ANTENNA RIGHT (BLACK) WIRELESS ANTENNA LEFT (GRAY) 50.A20V1.002 CPU 2.6GMHZ 400FSB INTEL CPU 2.8GMHZ 400FSB INTEL CPU 2.4GMHZ 400FSB INTEL CPU 2.5GMHZ 400FSB INTEL...
  • Page 111 TravelMate 2100 FRU List Picture Heatsink Keyboard Chapter 6 Partname And Description HDD 60G HITACHI DK23FA-60 A0A0 KH.06007.005 HDD 60G TOSHIBA MK6021GAS HDD 80G HITACHI IC25N080ATMR04 HDD 80G TOSHIBA MK8025GAS KA023A HDD HOLDER VGA THERMAL PLATE CPU THERMAL PLATE CPU FANSINK...
  • Page 112 TravelMate 2100 FRU List Picture Partname And Description KEYBOARD DARFON NSK-ACY0D DANISH KEYBOARD DARFON NSK-ACY0T TURKISH KEYBOARD DARFON NSK-ACY0M FRE/CAN KEYBOARD DARFON NSK-ACY0L GREEK KEYBOARD DARFON NSK-ACY0R RUSSIAN KEYBOARD DARFON NSK-ACY02 TAIWAN KEYBOARD DARFON NSK-ACY0S SPANISH KEYBOARD DARFON NSK-ACY03 THAILAND...
  • Page 113 TravelMate 2100 FRU List Picture Main Board Miscellaneous Memory Chapter 6 Partname And Description LCD BRACKET 15.4" RIGHT LCD BRACKET 15.4" LEFT INVERTER CABLE LCD COAXIAL CABLE 15.4" LCD PANEL 15.4" W/HINGE & LOGO LCD BEZEL 14.1" W/ICON LABEL HINGE PACK 15.4" LEFT/RIGHT MAINBAORD YUHINA 4 W/LAUNCH BOARD CABLE &...
  • Page 114 TravelMate 2100 FRU List Picture Optical Drive PCMCIA slot/PC card slot Pointing Device Partname And Description SODIMM 128M INFINEON HY64D16000GDL-6-B SODIMM 256M INFINEON HY64D32000GDL-6-B SODIMM256M NANYA NT256D64SH8BAGN-6KE SODIMM256M MICRON MT8VDDT3264HDG-35C3 SODIMM 512M INFINEON HYS64D64020GBDL-6-B SODIMM 512M NANYA NT512D64S8HBAFM-6K CD-ROM MODULE 24X MITSUMI...
  • Page 115 TravelMate 2100 FRU List Picture Speaker Screws Chapter 6 Partname And Description TOUCHPAD BOARD SPEAKER SET SCREW, SCRW HEX NYL I#R-40/ O#4-40 L5.5 SCREW, SCRW MACH PAN NYLOK M2.0*10 NI SCREW, SCRW CPU SCREW FORCE 5KGS SCREW, SCREW M2*3 NYLON 1JMCPC-420325 SCREW, SCREW M2.5X6...
  • Page 116 Chapter 6...

  • Page 117: Model Definition And Configuration

    Model Definition and Configuration Model Name Definition TravelMate 2100 Model Number 2101WL 15.4" ICP 2.6GHz WXGA 2101WL 15.4" ICP 2.6GHz WXGA 2101WL 15.4" ICP 2.6GHz WXGA 2103WL 15.4" ICP 2.8GHz WXGA 2103WL 15.4" ICP 2.8GHz WXGA 2103WL 15.4" ICP 2.8GHz...
  • Page 118 TravelMate 2100/2600...

  • Page 119: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix B...

  • Page 120: Microsoft® Windows® Xp Environment Test

    40G Fujitsu V40+ MHT2040AT 40G Seagate N1 ST94019A 60G HGST Moraga IC25N060ATMR04-0 60G HGST Fresno DK23FA-60 HT 60G TOSHIBA Neptune MK6021GAS 80G HGST Moraga IC25N080ATMR04 80G Pluto MK8025GAS MKE SR-8177 Mitsumi SR-224W1 QSI SCR242 KME UJDA750 QSI SBW-242B TravelMate 2100/2600...
  • Page 121 US Robotics Megahertz 128K ISDN Card 405R17T7117M IBM OBI International ISDN PC Card Acer 211c 21” Viewsonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” Compaq Color Monitor NET Color Monitor 20” Mozo 17” TFT LCD (DVI)
  • Page 122 I/O Acess Point (802.11a/b) I/O Acess Point (802.11a) Specifications Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB Interface Logitech USB Wheel Mouse M-BB48 Microsoft IntelliMouse Optical USB Interface...
  • Page 123 Item PCMCIA PCMCIA - ATA PCMCIA - USB 2.0 PCMCIA - 1394 PCMCIA-SCSI PCMCIA - Bluetooth Appendix B Specifications IBM Microdrive 340MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory Stick 64MB Sandisk Flash Card 20MB Apacer SD Flash Card 128MB Apacer SD Flash Card 256MB Transcend SD Card 32MB Transcend SD Card 256MB...
  • Page 124 TravelMate 2100/2600...

  • Page 125: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 126 Appendix C...
  • Page 127 Chapter 1...

This manual is also suitable for:

Travelmate 2600Travelmate 2100 seriesTravelmate 2600 series

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