Acer TravelMate 220 Service Manual
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Acer TravelMate 220 Service Manual

Acer TravelMate 220 Service Manual

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See also: User Manual
TravelMate 220/260
Service Guide
Service guide files and updates are available
on the CSD web; for more information,
please refer to
http://csd.acer.com.tw
PART NO.: 49.49S01.021
PRINTED IN TAIWAN

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Summary of Contents for Acer TravelMate 220

  • Page 1 TravelMate 220/260 Service Guide Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.49S01.021 PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Travelmate 220/260 service guide. Date 01/03/2002 Chapter 1 Chapter 5 Appendix A Appendix B 01/18/2002 Chapter 1 Chapter Revised CPU Type from Celeron 933 to celeron 1.06 GHz...
  • Page 3 Copyright Copyright © 2001 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Chapter 1 System Introduction Features ............1 System Block Diagram .
  • Page 8 Table of Contents Removing the Video Capture Kit Covers ......59 Removing the 14.1” TFT LCD Bezel ......59 Removing the 13.3”...
  • Page 9 Appendix A Model Definition and Configuration Appendix B Test Compatible Components Microsoft Windows XP Home Edition Environment Test ....113 Appendix C Online Support Information Index Table of Contents...

  • Page 10: System Introduction

    System Introduction Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ® Intel Mobile Pentium cache 64-bit memory bus AcerMedia bay (removable CD-ROM, DVD-ROM, CD-RW or DVD/CD-R/RW drive) Built-in floppy drive High-capacity, Enhanced-IDE hard disk Power management system with ACPI (Advanced Configuration Power Interface) Multimedia...
  • Page 11 Human-centric Design and Ergonomics All-in-one design (CD-ROM, floppy disk drive, hard disk drive) Sleek, smooth and stylish design Full-sized keyboard Ergonomically centred touchpad pointing device Expansion One Type III or one Type II CardBus PC card (formerly PCMCIA) slot with ZV (zoomed video) support Upgrageable memory and hard disk Display...

  • Page 12: System Block Diagram

    System Block Diagram CLK GEN CLK GEN CLK GEN MEMBUS SO-DIMM*2 MEMBUS SO-DIMM*2 133MHz 133MHz INT. MIC INT. MIC INT. MIC MIC IN MIC IN AC’97 AC’97 AC’97 CODEC CODEC CODEC LINE IN LINE IN CS4299 CS4299 CS4299 LINE OUT LINE OUT OP AMP OP AMP...

  • Page 13: Board Layout

    Board Layout Top View CPU (on board) Fan Connector Inverter connector RJ45+RJ11 External Display Port USB Port 0 USB Port 1 LCD Connecto Hot Key Connector Parallel Port Serial Port 5 6 7 8 PS/2 Port DC-in Port CD-ROM Connector RTC battery connecto Switch Internal Keyboard Cable Connector...

  • Page 14: Bottom View

    Bottom View Modem Connector North Bridge(82830MG) Power Switch Audio Board Connector DIMM 2 Socket Chapter 1 DIMM 1 Socket Modem Card Cable Connector Battery Connecto South Bridge (ICH3-M)

  • Page 15: Panel

    Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. Front Panel Display screen Touchpad Floppy activity indicator Floppy drive Floppy disk eject button Click button (left, center and right) Palmrest Keyboard Status indicators Item Also called LCD (Liquid Crystal Display), displays computer...

  • Page 16: Left Panel

    Left Panel Icon Security keylock PCMCIA (PC card) Port Eject button Power switch Speaker/ headphone-out jack Line-in jack Microphone-in jack Volume control Video capture kit slot Chapter 1 Item/ Port Kensington-compatible key-based computer security lock. Connects to one Type II or one Type III 16-bit PC card or 32-bit CardBus PC Card.

  • Page 17: Right Panel

    Right Panel Icon Video capture kit slot Battery bay AcerMedia drive LED indicator Eject button Emergency eject slot Power Jack Rear Panel Icon Item/ Port Port PS/2 port Connects to any PS/2-compatible devices (e.g., PS/2 keyboard/mouse/keypad) Serial port Connects to a serial device (e.g., serial mouse) Parallel port Connects to a parallel device (e.g., parallel...

  • Page 18: Bottom Panel

    Icon Bottom Panel Memory compartment Hard disk anti-shock protection Personal identification slot AcerMedia bay release latch AcerMedia bay Battery bay Battery release latch Hard disk bay Chapter 1 Port External display port Connects to a display device (e.g., external monitor, LCD projector) and displays up to 64K colors at 1280x1024 resolution Modem jack Connects to the phone line...

  • Page 19: Indicators

    Indicators The computer has six easy-to-read status icons on the right of the display screen. The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Icon Function Power...

  • Page 20: Keyboard

    Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Special keys Lock keys The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Num Lock (Fn-F11) Scroll Lock (Fn-F12) Embedded numeric keypad...
  • Page 21 Desired access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad. Windows keys The keyboard has two keys that perform Windows-specific functions.

  • Page 22: Hot Keys

    Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Fn-F1...
  • Page 23 1, key 2, key 3 and key 4. By default, key 1 is used to launch the internet browser and key 2 is used to launch the e-mail application. Keys 3 and 4 starts the Launch Manager application. All four keys can be set by the user. To set the launch keys, run the Acer Launch Manager. Chapter 1...

  • Page 24: Touchpad

    Touchpad The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means that the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. NOTE: When using an external USB or serial mouse, you can press Fn-F7 to disable the touchpad.
  • Page 25 Function Left Button Execute Click twice quickly Select Click once Drag Click and hold, then use finger to drag the cursor on the touchpad Access context menu Scroll NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements.

  • Page 26: Hardware Specifications And Configurations

    Intel Celeron 1.06GHz processor with 256KB cache To PIII 1GHz uFCBGA2 To Celeron 1.06GHz uFPGA 1.7V 1.25V Specification Acer BIOS A0E0 Flash ROM 512KB 32 Pin PLCC ACPI 2.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/ IEEE 1284 1.7 &...
  • Page 27 System Memory Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Memory Combinations Slot 1 128MB 64MB 128MB 128MB...
  • Page 28 Modem Interface Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location Floppy Disk Drive Interface Item Vendor & model name Floppy Disk Specifications Media recognition Sectors/track Tracks Data transfer rate (Kbit/s)
  • Page 29 CD-ROM Interface Items Vendor & Model Name MKE CR-177-B/D Performance Specification Transfer rate CAV Mode: Mode 1: Mode 2: Access time (typ.) Random: 100 ms Full Stroke: 200 ms Rotation speed 5000 rp Data Buffer Capacity 128 KB Interface Applicable disc format CD-Audio, CD-ROM (mode 1 and Mode 2), CD-ROM XA (mode 2, form 1 an form 2), CD-I (mode 2, form 1 and for...
  • Page 30 DVD-ROM Interface Item Data Buffer Capacity Interface Applicable disc format Loading mechanis Power Requirement Input Voltage (*1) Average of Data read over the whole area from 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block more than 2000 times including latency and layered error correction time.
  • Page 31 Video Interface Item Maximum resolution (LCD) Maximum resolution (CRT Video Memory Item Fixed or upgradeable Video memory size Video Resolutions Mode Resolution 640x480x256 640x480x64K 640x480x16M 800x600x256 800x600x64K 1024x768x256 Parallel Port Item Parallel port controller Number of parallel port Location Connector type Parallel port function control Supports ECP/EPP Optional ECP DMA channel...
  • Page 32 One type III or one type II Left side Yes (IRQ9) Mitsubishi M38859FFHP 84-/85/87- key SIMPLO Li-ION / Ni-MH 4000mAH / 4500mAH 3.7V / 1.2V 4529 / 8S 14.8V / 9.6V Specification Acer AC Adapter or Battery: 8V - 19VDC Specification Specification Specification Specification...
  • Page 33 DC-DC/Charger Converter Item Output Rating Current (w/load, A Charger Output Normal charge (charge while syste is not operative) Background charge (charge even system is still operative Battery-low 2 level (V) Battery-low 3 level (V) Protection Charger protection DC/DC converter protection DC-AC LCD Inverter Item Vendor &...
  • Page 34 Item Supply voltage for LCD backlight (Vrms) AC Adapter Item Vendor & model name Input Requirements Maximum input current (A, @90Vac, full load) Nominal frequency (Hz Frequency variation range (Hz) Input voltage range (Vrms) Inrush current Efficiency Output Ratings (CV mode) DC output voltage Noise + Ripple Load...
  • Page 35 Power Management Power Saving Mode Standby Mode Enter Standby Mode when 1.Standby/Hibernation hot-key is pressed and system is not ready to enter Hibernation mode. 2.System standby/ Hibernation timer expires and system is not ready to enter Hibernation mode. Hibernation Mode Enter Hibernation Mode (suspend to HDD) when 1.Hibernation hot-key is pressed and...
  • Page 36 Mechanical Specification Item Drive Bays Material Indicators Switch Memory Address Map Memory Address 00000000-0009FFFF 80600000-80600FFF 80620000-8063FFFF 81000000-81FFFFF 000A0000-000CFFFF 08000000-08000FFF 08001000-08001FFF 82400000-82400FFF 82200000-82200FFF I/O Address Map I/O Address 000-00F 020-021 040-043 060, 064 070-073 081-08F 0A0-0A1 0C0-0DF 0F0-0FF 170-177/376 1F0-1F7/3F6 278-27F 2E8-2EF 2F8-2FF 378, 37F...
  • Page 37 IRQ Assignment Map Interrupt Channel IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 NOTE: IRQ settings may be changed by OS DMA Channel Assignment DMA Channel DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 Function...

  • Page 38: System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 39: Multi-Boot Menu

    Multi-Boot Menu Users can press F12 during POST to enter the Multi Boot Selection Menu. In this menu users can change boot device without entering BIOS SETUP utility. #$ = Move highlight bar, Esc = Exit, F2 = Enter SETUP #$ = Move highlight bar, Esc = Exit, F2 = Enter SETUP #$ = Move highlight bar, Esc = Exit, F2 = Enter SETUP #$ = Move highlight bar, Esc = Exit, F2 = Enter SETUP...

  • Page 40: System Information

    System Information The System Information screen displays a summary of your computer hardware information. CPU Type & Speed CPU Type & Speed CPU Type & Speed CPU Type & Speed Floppy Disk Drive Floppy Disk Drive Floppy Disk Drive Floppy Disk Drive Hard Disk Drive Hard Disk Drive Hard Disk Drive...

  • Page 41: Basic System Settings

    Basic System Settings The Basic System Settings screen allows you to set the system date and time. Date Date Date Time Time Time #$ = Move highlight bar, %& = Change setting, F1 = Help #$ = Move highlight bar, %& = Change setting, F1 = Help #$ = Move highlight bar, %&...
  • Page 42 The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Boot Display Screen Expansion Hotkey Beep Fast Boot Boot on LAN Multi Boot Selection Menu CPU Power Management Mode Boot Drive Sequence Setting the Boot Drive Sequence The Boot Drive Sequence section lists boot priorities (1st, 2nd, 3rd and 4th) for bootable drives in your computer.

  • Page 43: Onboard Device Configuration

    Onboard Device Configuration The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The Onboard Device Configuration screen assigns resources to basic computer communication hardware. Serial Port ---------------------------------------- Serial Port ---------------------------------------- Base Address ---------------------------...

  • Page 44: System Security

    System Security The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Setup Password Setup Password Setup Password Setup Password Power-on Password Power-on Password Power-on Password Power-on Password Hard Disk Password Hard Disk Password Hard Disk Password Hard Disk Password Processor Serial Number...
  • Page 45 After setting the password, the computer automatically sets the chosen password parameter to Present. Three password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data: Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility.
  • Page 46 To change a password, follow the same steps used to set a password. To remove a password, follow the same steps used to set a password, except type nothing in the password boxes. Chapter 2...

  • Page 47: Load Default Settings

    Load Default Settings If you want to restore all parameter settings to their default values, select this menu item and press following dialog box displays. If you would like to load factory- default settings for all parameters, use the cursor then press .

  • Page 48: Bios Flash Utility

    NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use IFlash utility. System Utility Diskette This utility diskette is for the TravelMate 220/260 series notebook machine. You can find the utility in Service CD kit. It provides the following functions: Panel ID Utility Thermal &...

  • Page 49: Running Pqa Diagnostics Program

    Running PQA Diagnostics Program Press to move around the main menu. Press are Diag, Result, SysInfo, Option and Exit. The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu. One Test performs a single test and Manual checks the selected test items in sequence.
  • Page 50 The screen below appears if you select Multi Test. Specify the desired number of tests and press After you specify the number of tests to perform, the screen shows a list of test items (see below). Move the highlight bar from one item to another. Press Space to enable or disable the item. Press view the available options of each selected item.
  • Page 51 Chapter 2...

  • Page 52: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screw driver Phillips screw driver Tweezers Flat-bladed screw driver or plastic stick...

  • Page 53: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Chapter 3...

  • Page 54: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 55 C P U H e a t L C D M o d u l e Sink Plate RTC Battery U p p e r C a s e K x 4 H x 1 C P U H e a t Charger Plate S i n k G x 1...
  • Page 56 Screw List Item M2.5*L6 (Black) M2*L4 (Black) M3*L4 (Silver) M2*L10 (Black) 2M*L3 (Silver) M2.0*L4 (Black) M2.5*L4 (Silver) M2*L5 (Silver) SCR. HEX NUT W / WASHER&NYLOK#4 (Silver) CD-ROM SPECIAL SCREW (Silver) CPU Heat Sink SPECIAL SCREW (Sky blue) Chapter 3 Description...

  • Page 57: Removing The Battery Pack

    Removing the Battery Pack To remove the battery pack, push the battery release button inward then slide the battery pack out from the machine. Removing the Battery Cover To remove the battery cover, press the cover side outward carefully then remove the cover. Chapter 3...

  • Page 58: Removing The Cd-Rom Drive Module

    Removing the CD-ROM Drive Module See “Removing the Battery Pack” on page 49 To remove the CD-ROM drive module, push the release button outward. Slide it out from the machine. Disassembling the CD-ROM Drive Module See “Removing the Battery Pack” on page 49 To disassemble the CD-ROM drive module, first remove four screws as shown.
  • Page 59 Remove the two screws from the CD-ROM board then remove the CDROM board from the drive. Chapter 3...

  • Page 60: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module See “Removing the Battery Pack” on page 49 To remove the hard disk drive, first remove the hard disk drive cover screw, then remove the cover. Remove the hard disk drive module out from the machine carefully. Disassembling the Hard Disk Drive Module See “Removing the Battery Pack”...
  • Page 61 Bend both sides of the hard disk drive then remove the hard disk drive from the hard disk drive bracket. Disconnect the hard disk drive connector from the hard disk drive. Chapter 3...

  • Page 62: Removing The Extended Memory

    Removing the Extended Memory See “Removing the Battery Pack” on page 49 To remove the Extended memory from the machine, first remove the screw from the memory cover. Push the memory cover leftward to lift the cover off, then remove the memory cover. Push out the latches on both sides of the socket and pull the memory module out from the socket.

  • Page 63: Removing The Modem Boar

    Removing the Modem Boar See “Removing the Battery Pack” on page 49 To remove the modem board, first remove the screw from the modem cover. Remove the modem cover from the machine. Remove two screws from the modem board as shown, then remove the modem board from the main unit carefully by using a plastic bladed screw driver.

  • Page 64: Disassembling The Lcd

    Disassembling the LCD Removing the Hinge Caps See “Removing the Battery Pack” on page 49 To remove the hinge caps, push the hinge caps outward then slide the hinge caps out from the main unit. Removing the Middle Cover See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps”...

  • Page 65: Removing The Cable Cover

    Remove the two screws from the launch board then remove the launch board from the middle cover. Removing the Cable Cover See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56 To remove the cable cover, push the cable cover backward then pull the cover off gently.

  • Page 66: Removing The Lcd Module

    Disconnect the keyboard cable from the main board carefully, then remove the keyboard from the main board. Removing the LCD Module See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56 See “Removing the Keyboard”...

  • Page 67: Removing The Video Capture Kit Covers

    Disconnect the inverter cable from the main board and then remove the LCD module from the main unit. Disconnect the launch board cable from the main board and remove it. Removing the Video Capture Kit Covers See “Removing the Battery Pack” on page 49 Remove the video capture kit cover from the LCD module on each side in the way as shown here.

  • Page 68: Removing The 13.3" Tft Lcd Bezel

    Use tweezers to remove the five LCD cushions on the LCD bezel, and then remove the three screws below from the LCD bezel. Snap off the bezel carefully, and then remove the LCD bezel from the LCD module. Removing the 13.3” TFT LCD Bezel See “Removing the Battery Pack”...

  • Page 69: Removing The Speakers (14.1" Tft Lcd)

    Snap off the bezel carefully, and then remove the LCD bezel from the LCD module. Removing the Speakers (14.1” TFT LCD) See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56r See “Removing the Keyboard”...

  • Page 70: Removing The Inverter Board

    See “Removing the LCD Module” on page 58 See “Removing the 13.3” TFT LCD Bezel” on page 60 To remove the speakers, first remove the two screws from the speakers. Detach the speakers from the LCD panel, disconnect the speaker cable from the speakers and then remove the speakers from the LCD module.

  • Page 71: Removing The 14.1" Tft Lcd

    Disconnect the microphone cable and then remove the inverter board from the LCD panel. 10. Disconnect the LCD power cable and the inverter cable from the inverter board. Removing the 14.1” TFT LCD See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps”...

  • Page 72: Removing The 13.3" Tft Lcd

    Removing the 13.3” TFT LCD See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56 See “Removing the Keyboard” on page 57 See “Removing the Cable Cover” on page 57 See “Removing the LCD Module”...

  • Page 73: Removing The Lcd Coaxial Cable

    Remove two screws on each side to remove the LCD brackets. Removing the LCD Coaxial Cable See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56 See “Removing the Keyboard”...

  • Page 74: Removing The Microphone Cable

    Removing the Microphone Cable See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56 See “Removing the Keyboard” on page 57 See “Removing the Cable Cover” on page 57 See “Removing the LCD Module”...

  • Page 75: Disassembling The Main Unit

    Disassembling the Main Unit Removing the CPU Heat Sink Plate See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56 See “Removing the Keyboard” on page 57 Remove two screws from the CPU heat sink plate.

  • Page 76: Removing The Touch Pad Cable

    Detach the touch pad frame together with the touch pad button from the upper case carefully. Remove the touch pad scroll key from the upper case. To detach the touch pad board, first disconnect the touch pad cable from the touch pad board and then remove the touch pad board from the upper case.

  • Page 77: Removing The Upper Case

    Removing the Upper Case See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56 See “Removing the Keyboard” on page 57 See “Removing the Cable Cover” on page 57 See “Removing the LCD Module”...

  • Page 78: Removing The Rtc Battery Holder

    11. Pull the upper case from the unit gently. Removing the RTC Battery Holder See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56 See “Removing the Keyboard” on page 57 See “Removing the Cable Cover”...

  • Page 79: Disassembling The Floppy Disk Drive Module

    10. Pull the floppy disk drive module out from the upper case carefully. Disassembling the Floppy Disk Drive Module See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56 See “Removing the Keyboard”...

  • Page 80: Removing The Charger Plate

    Removing the Charger Plate See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56 See “Removing the Keyboard” on page 57 See “Removing the Cable Cover” on page 57 See “Removing the LCD Module”...

  • Page 81: Removing The Cpu Fan

    Removing the CPU Fan See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56 See “Removing the Keyboard” on page 57 See “Removing the Cable Cover” on page 57 See “Removing the LCD Module”...

  • Page 82: Removing The Main Board

    See “Removing the Keyboard” on page 57 See “Removing the Cable Cover” on page 57 See “Removing the LCD Module” on page 58 See “Removing the CPU Heat Sink Plate” on page 67 See “Removing the RTC Battery” on page 67 See “Removing the Upper Case”...

  • Page 83: Removing The Pcmcia Slot

    15. Detach the main board from the lower case carefully in the way as shown here. Removing the PCMCIA Slot See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56 See “Removing the Keyboard”...

  • Page 84: Removing The I/O Port Bracket

    16. Detach the PCMCIA slot from the main board. Removing the I/O Port Bracket See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56 See “Removing the Keyboard” on page 57 See “Removing the Cable Cover”...

  • Page 85: Removing The Modem Cable

    Removing the Modem Cable See “Removing the Battery Pack” on page 49 See “Removing the Hinge Caps” on page 56 See “Removing the Middle Cover” on page 56 See “Removing the Keyboard” on page 57 See “Removing the Cable Cover” on page 57 See “Removing the LCD Module”...

  • Page 86: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 87: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 88: Keyboard Or Auxiliary Input Device Check

    Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test.
  • Page 89 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 90: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 91: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 92: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes <No error code> <No error code> Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn...
  • Page 93 Error Message List Error Messages Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - run SETUP System cache error - Cache disable CPU ID: DMA Test Failed Software NMI Failed...
  • Page 94 Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.

  • Page 95: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 96 PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
  • Page 97 Power Management-Related Symptoms Symptom / Error System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems. Serial or parallel port device problems. Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work.

  • Page 98: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 99: Undetermined Problems

    System Check” on page 80): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 100: Index Of Aflash Bios Error Message

    Index of AFlash BIOS Error Message Error Message Hardware Error VPD Checksum Error BIOS Update Program Erro System Error Without AC adapter Battery Low Chapter 4 Action in Sequence See “System Diagnostic Diskette” on page 39 Reboot the system and then retest with this diskette. Turn off the power and restart the system.

  • Page 101: Index Of Pqa Diagnostic Error Code, Message

    Index of PQA Diagnostic Error Code, Message Error Code 16XXX 01XXX 02XXX 03XXX 04XXX 05XXX 06XXX 07XXX 08XXX 09XXX 10XXX 11XXX 12XXX Message Backup battery error CPU or main board error Memory error Keyboard error Video error Parallel Port erro Serial port or main board error Diskette drive error Hard disk error...

  • Page 102: Jumper And Connector Locations

    Jumper and Connector Locations Top View PCB No. 01213-1 CPU (on board) Fan Connector Inverter Connector RJ45 + RJ11 External Display Port USB Port 0 USB Port 1 LCD Connecto Hot Key Connector Parallel Port Serial Port Chapter 5 5 6 7 8 PS/2 Port DC-in Port CD-ROM Connecto...
  • Page 103 Keyboard Switch Settings English Japanese Europe SW-4/5 Acer OEM1 OEM2 OEM3 SW1-6: Check Password SW1-6 = ON, Disable SW1-6 = OFF, Enable SW1-7: Boot Block Boot SW1-7 = OFF, Enable SW1-7 = On, Disable SW1-1 SW1-2 SW1-4 SW1-5 Chapter 5...

  • Page 104: Bottom View

    Bottom View Modem Connector North Bridge (82830MG) Power Switch Audio Board Connector DIMM 2 Socket Chapter 5 DIMM 1 Socket Modem Card Cable Connector Battery Connector South Bridge (ICH3-M)
  • Page 105 Chapter 5...

  • Page 106: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 107: Exploded Diagram

    Exploded Diagram Chapter 6...
  • Page 108 Picture Memory Cable Chapter 6 Partname MEMORY SDIMM 256 LCD 14.1" XGA CABLE ASSY MODEM FALCON2 C.A. LAUNCH FALCON2 CABLE ASSY MICRO (13.3” &12.1”) FL CABLE ASSY LED & INV (14.1”) Description SODIMM 256M HYS64V32220GDL- LCD 14.1" XGA AU/B141XN04/3 CABLE ASSY MODEM FALCON C.A.
  • Page 109 Picture Case/Cover/Bracket Assembly Partname CORD 125V UL 3P K01081183WP CABLE ASSY FDD FPC FALCON2 ASSEMBLY LOWER CASE FALCON3M ASSY LCD PANEL 14.1” PNL ASSY LCD BEZEL 14.1’ BZL ASSEMBLY UPPER CASE ASSEMBLY MIDDLE COVER Description CORD 125V UL 3P K01081183WP CABLE ASSY FDD FPC FALCON2 ASSEMBLY LOWER CASE FALCON3M...
  • Page 110 Picture Chapter 6 Partname ASSEMBLY HDD DOOR ASSEMBLY MODEM COVER F3M ASSEMBLY DIMM COVER F3M ASSEMBLY CHARGER PLATE BRACKET FDD REAR F3M ASSY FDD BEZEL BZL Description ASSEMBLY HDD COVER F3M ASSEMBLY MODEM COVER F3M ASSEMBLY DIMM COVER F3M ASSEMBLY CHARGER PLATE F3M BRACKET FDD REAR F3M ASSY FDD BEZEL PANASONIC F3M...
  • Page 111 Picture Partname ASSEMBLY CD/DVD CHASSIS HDD ASSY(9.5MM) BRACKET FALCON2 CAP HINGE L HIGH F3 CAP HINGE R HIGH F3 COVER CABLE F3M BATTERY COVER F3 Description ASSEMBLY CD/DVD CHASSIS F3 HDD ASSY(9.5MM) BRACKET FALCON2 CAP HINGE L HIGH F3 CAP HINGE R HIGH F3M COVER CABLE F3M DOOR BATTERY F3M Chapter 6...
  • Page 112 Picture Board Battery Chapter 6 Partname RTC BATTERY HOLDER F3M INVERTER Ambit T62.172.00 V.60 MODEM BOARD AMBIT/ T60M283..00 LAUNCH BOARD TM210 AUDIO BOARD F2 FALCON 3M CD-ROM BD RTC BTY LI 3V Description HOLDER RTC BATTERY F3M INVERTER T62I172.00 REV.60 FAL MODEM MDC AMBIT/T60M283..00 3A FALCON2 LAUNCH BOARD TM210 AUDIO BOARD F2...
  • Page 113 Picture Adapter Keyboard Speaker Heatsink Partname BTY PACK LI+/PANASONIC ADT 60W ADP-60DHBN 3P KEYBOARD KEYBOARD KEYBOARD SPEAKER-R (14.1”) FL2.5 SPEAKER-L (14.1”) FL2.5 HEATSINK CPU F3M Description BTY PACK LI+ 2AH 8CELL PANA ADT 60W ADP-60DHBN 3P KB US NSK-84X21 KB US/INTERNATIONAL NSK-84X22 KEYBOARD CHINESE NSK-84X2C SPEAKER-R (14.1”) FL2.5 SPEAKER-L (14.1”) FL2.5...
  • Page 114 Picture FDD/Floppy Disk Drive HDD/Hard Disk Drive DVD-ROM DRIVE Chapter 6 Partname ASSY FDD MODULE 1.44 PANASONIC F3 FDD 1.44M HDD MODULE IBM 20G F3 HDD 20G IB ASSY DVD-ROM MODULE TM220 ASSY DVDROM MODULE PIONEER DVD-ROM 8X MATSUSHITA Description ASSY FDD MODULE PANASONI FDD 1.44M MCI/JU226A253F ASSY HDD MODULE IBM 20G F3M...
  • Page 115 Picture Mainboard Mainboard Components Miscellaneous Partname MAINBOARD W/CPU CEL-933 TM220 PCMCIA SLOT/PC CARD SLOT CONNECTOR 22PIN PLATE CPU HEATSINK F3M PLATE PCMCIA F3M LBL NAME PLATE 99.8*8.3 TM220 LBL NAME PLATE 99.8*8.3 TM220 RUBBER SCREW DOWN FL2 Description FALCON 3M MB W/CPU CEL-933 CONN CARDPUSH 1 CA91501-TC-F2 CONN CTR ML 22P HH98227 A2(HDD)
  • Page 116 Picture Screws Chapter 6 Partname M/B, CASE, POWER SUPPLY SCREW SCREW SCREW BINDING BL-ZN M2*.4P SCREW BINDING BL-ZN M2*4L SCREW M2L5 BH MSN+N LCD SCREW Description SCR. HEX NUT W/WASHER&NYLOK SCREW CPU FALCON 2.5 SCREW BINDING BL-ZN M2*.4P SCREW BINDING BL-ZN M2*4L SCREW M2L5 BH MSN+ SCREW M2.5X6...
  • Page 117 Chapter 6...

  • Page 118: Model Definition And Configuration

    Model Definition and Configuration Model Number Definitions Model Number 261X 14.1” TFT 260XC 14.1” TFT 260XV 14.1” TFT Appendix A Memory Pentium III 1G 256MB 20GB Pentium III 1G 256MB 20GB Pentium III 1G 256MB 10GB Appendix A CD/DV Battery CD-RO Li-ion Combo or DVD-ROM...
  • Page 119 Appendix A...

  • Page 120: Appendix B

    Appendix B Test Compatible Component This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows XP Home Edition. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 121: Microsoft Windows Xp Home Edition Environment Test

    Power cord VGA Chip Audio Touch Pad Inverter Specifications Pentium III 1G above, 256k (TravelMate 260) Celeron 1.06G, 256k (TravelMate 220) Infineon 128MB Infineon 256MB 13.3” XGA TFT (AU) 14.1” XGA TFT (AU) IBM 10GB 9.5mm IBM 20GB 9.5mm Mitsumi 24X...

  • Page 122: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 123 Appendix C...
  • Page 124 AC Adapter AFLASH Utility 17, 21 Audio Battery battery pack charging indicator BIOS package ROM size ROM type vendor Version BIOS Setup Utility BIOS Supports protocol 30–?? BIOS Utility Basic System Settings Load Default Settings Navigating Onboard Device Configuration Startup Configuration System Information System Security Board Layout...
  • Page 125 Features Flash Utility Floppy Disk Drive Interface FRU (Field Replaceable Unit) List 17, 19 Hard disk Hard Disk Drive Module Disassembly Hard Disk Standby Mode Hardware Specifications and Configurations 17, 19 Hibernation Mode Hibernation mode hotkey Hot Keys I/O Address Map Indicators Intermittent Problems IRQ Assignment Map...
  • Page 126 Removing the Battery Pack Second Level Cache Serial Port speakers hotkey Standby Mode Super I/O System Block Diagram Layout System Check Procedures System Diagnostic Diskette System Memory System Utilities System Utility Diskette Index Temperature Test Compatible Components Touchpad touchpad hotkey Touchpad Check Troubleshooting Undetermined Problems...
  • Page 127 Index...

This manual is also suitable for:

Travelmate 260

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