Troubleshooting - ZyXEL Communications PK5001Z Quick Start Manual

802.11n wireless adsl2+ 4-port gateway
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see the ISP Parameters for Internet
Access screen when you run the wizard (see section 4, step 4).
1 Login again. (Follow steps
2 Select Go to Advanced setup. Then, click Apply.
3 The Status screen appears. Click Network > WAN i n the navigation
panel on the left of the screen.
4 E n t e r the information exactly as provided by your ISP. Click Apply.
5 If you still cannot access the Internet, see Troubleshooting and/or
contact your Internet Service Provider
(ISP) for assistance.

Troubleshooting

1 If you cannot access the web configurator,
• Your computer may be set to use a static IP address in a different subnet
from the ZyXEL device. See the appendix in the User's Guide for
information on setting up your IP address.
• If you are using Internet Explorer in Windows XP or Windows Server
2003, make sure you allow pop-up windows, JavaScripts and Java
permissions or set the Internet security level lower than High in Internet
Explorer (i n Internet Explorer, click Tools > Internet Options > Security >
Custom Level...). See the appendix i n the User's Guide for more
information.
PK5001Z Quick Start Guide
1
to
5
in section 3.)
6

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