Chapter 36 Troubleshooting; Power, Hardware Connections, And Leds - ZyXEL Communications VMG1312-B Series User Manual

This chapt er offers som e suggest ions t o solve problem s you m ight encount er. The pot ent ial
problem s are divided int o t he following cat egories.
• Power, Hardware Connect ions, and LEDs
• Device Access and Login
• I nt ernet Access
• Wireless I nt ernet Access
• USB Device Connect ion
• UPnP

36.1 Power, Hardware Connections, and LEDs

The Device does not t urn on. None of t he LEDs t urn on.
1 Make sure t he Device is t urned on.
2 Make sure you are using t he power adapt or or cord included wit h t he Device.
3 Make sure t he power adapt or or cord is connect ed t o t he Device and plugged in t o an appropriat e
power source. Make sure t he power source is t urned on.
4 Turn t he Device off and on.
5 I f t he problem cont inues, cont act t he vendor.
One of t he LEDs does not behave as expect ed.
1 Make sure you underst and t he norm al behavior of t he LED. See
2 Check t he hardware connect ions.
3 I nspect your cables for dam age. Cont act t he vendor t o replace any dam aged cables.
4 Turn t he Device off and on.
VMG1312-B Series User's Guide
C
HAPTER
Troubleshooting
Sect ion 1.5 on page
3 6
20.
289