Service And Guarantee - Ei Electronics Ei140RC Series Instruction Manual

/ Heat Alarm as recommended in the 'INSTALLER
INSTRUCTIONS' section significantly improves the
probability of early detection.
• The Alarm may not be heard.
• A Smoke / Heat Alarm may not wake a person who has
taken drugs or alcohol.
• Smoke / Heat Alarms may not detect every type of fire
to give sufficient early warning.
• Smoke / Heat Alarms don't last indefinitely. For
example if there is a build up of contamination,
performance will be impaired.
It is recommended that the Smoke / Heat Alarms are
replaced after 10 years as a precaution.

Service and Guarantee

If your Alarm fails to work after you have carefully read
all the instructions, checked the unit has been installed
correctly, and is receiving AC power (green light on)
contact Customer Assistance at the address given at
the end of this leaflet. If it needs to be returned for repair
or replacement put it in a padded box and send it to
"Customer Assistance and Information" at the nearest
address given on the Alarm or in this leaflet. Do not snap
on to the mounting plate as this connects the battery and
the unit may beep or alarm in the post. State the nature
of the fault, where the Alarm was purchased and the
date of purchase.
Ei Electronics guarantees this Alarm for five years from
date of purchase against any defects that are due to
faulty materials or workmanship. This guarantee only
applies to normal conditions of use and service, and does
not include damage resulting from accident, neglect,
misuse, unauthorised dismantling, or contamination
howsoever caused. This guarantee excludes incidental
and consequential damage. If this Alarm should become
defective within the guarantee period, it can be returned
to Ei Electronics, with proof of purchase, carefully
packaged, with the problem clearly stated. We shall at
our discretion repair or replace the faulty unit.
Do not interfere with the Alarm or attempt to tamper with
it. This will invalidate the guarantee, but more importantly
may expose the user to shock or fire hazards.
This guarantee is in addition to your statutory rights as
a consumer.
Troubleshooting
1. ALARM SOUNDS FOR NO APPARENT REASON:
(1) Identify the alarm source. On interconnected units,
the red light on the cover will flash rapidly only on the unit
which is the source of the alarm. If an optional Ei1529RC
Control Switch or an Ei450 Alarm Controller is installed,
press Locate when the system is sounding to identify
source of alarm.
(2) Check for fumes, steam etc. from the kitchen or
bathroom. Paint and other fumes can cause nuisance/
false alarms.
(3) Press the test/silence button to silence the Smoke/
Heat Alarm for 10 minutes.
(4) If alarm does not stop, switch off mains and remove
unit - see "Important Information" section. (Only remove
7