Service And Guarantee - Ei Electronics Ei160e Series Instruction Manual

Limitations of Smoke / Heat Alarms
Smoke / Heat Alarms have significantly helped to reduce
the number of fire fatalities in countries where they are
widely installed.
However independent authorities have stated that they
may be ineffective in some circumstances. There are a
number of reasons for this:
• NOTE: Constant exposure to high or low temperatures
or high humidity may reduce the life of the battery.
• Smoke / Heat Alarms will not detect fire if sufficient
smoke / heat does not reach the alarm. Smoke / heat
may be prevented from reaching the Alarm if the fire is
too far away, for example, if the fire is on another floor,
behind a closed door, in a chimney, in a wall cavity,
or if the prevailing air draughts carry the smoke / heat
away. Installing Smoke / Heat Alarms on both sides
of closed doors and installing more than one Smoke
/ Heat Alarm as recommended in the 'INSTALLER
INSTRUCTIONS' section significantly improves the
probability of early detection.
• The Alarm may not be heard.
• A Smoke / Heat Alarm may not wake a person who has
taken drugs or alcohol.
• Smoke / Heat Alarms may not detect every type of fire
to give sufficient early warning.
• Optical and Ionisation Smoke Alarms should be fitted
for the fastest response to all types of fires.
• Smoke / Heat Alarms don't last indefinitely. For
example if there is a build up of contamination,
performance will be impaired.
It is recommended that the Smoke / Heat Alarms are
replaced after 10 years as a precaution.

Service and Guarantee

If your Alarm fails to work after you have carefully read
all the instructions, checked the unit has been installed
correctly, and is receiving AC power (green light on)
contact Customer Assistance at the address given at
the end of this leaflet. If it needs to be returned for repair
or replacement put it in a padded box and send it to
"Customer Assistance and Information" at the nearest
address given on the Alarm or in this leaflet. Do not snap
on to the mounting plate as this connects the battery and
the unit may beep or alarm in the post. State the nature
of the fault, where the Alarm was purchased and the
date of purchase.
Ei Electronics guarantees this Alarm for five years from
date of purchase against any defects that are due to
faulty materials or workmanship. This guarantee only
applies to normal conditions of use and service, and does
not include damage resulting from accident, neglect,
misuse, unauthorised dismantling, or contamination
howsoever caused. This guarantee excludes incidental
and consequential damage. If this Alarm should become
defective within the guarantee period, it must be returned
to Ei Electronics, with proof of purchase, carefully
packaged, with the problem clearly stated. We shall at
our discretion repair or replace the faulty unit.
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