Contacting Welch Allyn; Limited Warranty - Welch Allyn GS 777 Directions For Use Manual

Welch Allyn

Contacting Welch Allyn

If you encounter an equipment problem that you
cannot resolve, call the Welch Allyn Service Center
nearest you for assistance. Welch Allyn offers
telephone-based technical support on normal
business days.
Before returning a product for repair, you must first
obtain authorization from Welch Allyn. If you are
advised to return a product to Welch Allyn for
service or repair, you should schedule the repair
with the Welch Allyn Service Center nearest you.
Welch Allyn service personnel with provide you
with a a Return Materials Authorization (RMA)
number.
Print this number on the outside of your shipping
box.
Welch Allyn does not accept returns that
are missing an RMA number.

Limited Warranty

THREE-YEAR LIMITED WARRANTY ON MODEL
692 AND TWO-YEAR LIMITED WARRANTY ON
MODEL 690 INSTRUMENTS
Instrumentation purchased new from Welch Allyn,
Inc. (Welch Allyn) is warranted to be free from
original defects in material and workmanship under
normal use and service for a period of three years
for Model 692 and a period of two years for Model
690 from the date of first shipment from Welch
Allyn. This warranty shall be fulfilled by Welch Allyn
or its authorized representative repairing or
replacing at Welch Allyn's discretion, any such
defect, free of charge for parts and labor.
Welch Allyn must be notified via telephone of any
defective product and the item must be
immediately returned, with an RMA number
provided by Welch Allyn, securely packaged and
postage prepaid to Welch Allyn. Loss or damage in
shipment shall be at the purchaser's risk.
Welch Allyn will not be responsible for loss
associated with the use of any Welch Allyn product
that (1) has had the serial number defaced, (2) has
been repaired by anyone other than an authorized
Welch Allyn Service Representative, (3) has been
altered, (4) has been used in a manner other than
in accordance with the instructions, or (5) has been
abused or exposed to extreme environmental
conditions.
ONE-YEAR LIMITED WARRANTY ON PROBES
AND PROBE COVERS
Welch Allyn warrants probes and probe covers to
meet Welch Allyn's specifications for the Product at
the time of purchase and to be free from original
defects in material and workmanship under normal
use and service for a period equal to one-year from
the date of first shipment of such Product to the
customer by or on behalf of Distributor. Probe
covers are intended for single use only.
NINETY DAY LIMITED WARRANTY ON
REMOVABLE PROBE WELLS
Removable probe wells (blue oral and red rectal)
are warranted to be free from original defects in
material and workmanship under normal use and
service for a period of ninety days from the date of
first shipment from Welch Allyn.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU
OF ANY IMPLIED WARRANTY OR
MERCHANTABILITY, FITNESS FOR
PARTICULAR PURPOSE, OR OTHER
WARRANTY OF QUALITY, WHETHER
EXPRESSED OR IMPLIED. WELCH ALLYN WILL
NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING
FROM THE SALE, USE, OR IMPROPER
FUNCTIONING OF THE INSTRUMENTATION
REGARDLESS OF THE CAUSE. THE DAMAGES
FOR WHICH WELCH ALLYN WILL BE
RESPONSIBLE INCLUDE, BUT ARE NOT
LIMITED TO, LOSS OF REVENUE OR PROFIT,
DOWNTIME COSTS, AND LOSS OF USE OF
THE INSTRUMENTATION.
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