Drive Problems - Dell XPS M1730 Owner's Manual

For more information about the Dell Support Utility, click the question mark (?)
at the top of the Dell Support window.
To access the Dell Support Utility:
• Click the Dell Support icon
NOTE:
The
right-clicking.
Or
• Click the Start
Settings. Ensure that the Show icon on the taskbar option is checked.
NOTE:
If the Dell Support Utility is not available from the Start menu, go to
support.dell.com and download the software.

Drive Problems

CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
Fill out the "Diagnostics Checklist" on page 151 as you complete these checks.
N S U R E T H A T I C R O S O F T
E M
• Click Start
If the drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
E S T T H E D R I V E
T
• Insert another floppy disk, CD, or DVD to eliminate the possibility that
the original media is defective.
• Insert a bootable floppy disk and restart the computer.
C L E A N T H E D R I V E O R D I S K
E N S U R E T H A T T H E
H E C K T H E C A B L E C O N N E C T I O N S
C
H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S
C
and Hardware Problems" on page 118.
U N T H E E L L I A G N O S T I C S
R D D
92
Troubleshooting
icon functions vary when clicking, double-clicking, or
→All Programs →Dell Support →Dell Support
®
I N D O W S
W
→Computer.
See "Cleaning Your Computer" on page 164.
—
C D O R D V D M E D I A I S S N A P P E D O N T O T H E S P I N D L E
See "Dell Diagnostics" on page 87.
—
in the notification area.
®
R E C O G N I Z E S T H E D R I V E
See "Troubleshooting Software
—
—