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Related Manuals for Qsan Technology XCubeFAS 3126
Summary of Contents for Qsan Technology XCubeFAS 3126
- Page 1 XCubeFAS 3126 Hardware Manual September 2021...
- Page 2 NNOUNCEMENT Copyright © Copyright 2021 QSAN Technology, Inc. All rights reserved. No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc. QSAN believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.
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Page 3: Table Of Contents
(Optional) Host Cards ....................17 Installing the System Hardware..................25 3.1. Installation Checklist ..................... 25 3.2. Installing Disk Drives into the Trays ................26 3.3. Installing the Slide Rails ....................29 Announcement Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 4: Announcement
Getting Technical Support .................... 63 6.2. Online Customer Support ..................... 65 6.3. Accessing Product Updates ..................69 6.4. Documentation Feedback..................... 70 Appendix ..........................71 End-User License Agreement (EULA) ..................71 Announcement Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... - Page 5 First Step of the Slide Rails Installation ............... 30 Figure 3-6 Second Step of the Slide Sails Installation ..............31 Figure 3-7 Third Step of the Slide Rails Installation ..............31 Announcement Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com...
- Page 6 Figure 4-18 Cache-to-Flash Module Installed Successfully ............54 Figure 4-19 Example of a Failed Port on the 10GbE iSCSI Host Card ..........55 Figure 4-20 Removing the Host Card ....................56 Announcement Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com...
- Page 7 Connect the Console Cable ..................65 Figure 6-4 The Procedures of Setup Serial Console by HyperTerminal ........67 Figure 6-5 The Procedures of Setup Serial Console by PuTTY ............69 Announcement Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com...
- Page 8 Optional Memory Module Installation Sequence ............44 Table 4-3 Mechanical Components of the PSU ................46 Table 4-6 Location of Each Fan Module ..................49 Table 5-1 Deployment Types ......................59 Announcement Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com...
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Page 9: Notices
All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental. Notices Official viii Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 10: Regulatory Statements
Standards and Specifications listed below. Technical Standard: EMC DIRECTIVE 2014/30/EU (EN55032 / EN55035) UL Statement Rack Mount Instructions - The following or similar rack-mount instructions are included with the installation instructions: Regulatory Statements Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... - Page 11 Recommended operation temperature: 0 ~ 35℃ (31.99 ~ 95°F); operation rating (100-127 Vac, 50-60Hz, 10.0A; 200-240 Vac, 50-60Hz, 5.0A) Regulatory Statements Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com...
- Page 12 Las baterias pueden explotar si no se manipulan de forma apropiada. No desmonte ni tire las baterias al fuego. Siga las normativas locales al desechar las baterias agotadas. 警告: (Simplified Chinese) 电池如果更换不正确会有爆炸的危险，请依制造商说明处理用过之电 池。 警告: (Traditional Chinese) 電池如果更換不正確會有爆炸的危險，請依製造商說明處理用過之電 池。 Regulatory Statements Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com...
- Page 13 The system may have one or more power supply unit (PSU) cords. To avoid serious injuries, it is recommended that all PSU power cords must be disconnected by trained service technicians before installing or replacing system components. Regulatory Statements Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com...
- Page 14 Battery Backup Module or super capacitor module (applies for cache-to- flash module): 1-year limited warranty from date of original purchase. For more detail warranty policy, please refer to QSAN official web site: https://www.qsan.com/warranty Regulatory Statements Official xiii Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com...
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Page 15: Preface
There are related documents which can be downloaded from the website. XCubeFAS QIG (Quick Installation Guide) XCubeFAS Hardware Manual XCubeFAS XEVO Software Manual Compatibility Matrix White Papers Application Notes Preface Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 16: Technical Support
INFORMATION provides useful knowledge, definition, or terminology for reference. TIP provides helpful suggestions for performing tasks more effectively. CAUTION CAUTION indicates that failure to take a specified action could result in damage to the system. Preface Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 17: Conventions
Indicates that you have a choice between two or more options | vertical bar or arguments. / Slash Indicates all options or arguments. Indicates the default value. underline Example: [ a | b ] Preface Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 18: Product Overview
RODUCT VERVIEW Thank you for purchasing QSAN Technology, Inc. products. XCubeFAS is the leading entry-level flash storage array developed to allow all enterprises to easily enter the era of flash storage. It offers native flash architecture with the exclusive optimization for solid state drive storage, and delivers the best flash data experience of the next generation. -
Page 19: Figure 1-1 Xf3126 Form Factors
Optional Host Cards at Slot 2 (PCIe Gen3 x 8) 2 x 32Gb FC ports (SFP28) 4 x 16Gb FC ports (SFP+) 2 x 16Gb FC ports (SFP+) Product Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... - Page 20 4 redundant fan modules (per Controller) Operating temperature 0°C to 35°C Temperature Shipping temperature -15°C to 55°C Relative Humidity Operating relative humidity 20% to 80% non-condensing Product Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com...
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Page 21: Package Contents
XF3126 (3U 26-bay, U.2 (SFF-8639)): 2.5” Disk Drive Tray (x26) Rail Kit AC Power Cords (x2) RS-232 Console Cable Screws Pack for Disk Drives Quick Installation Guide Product Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 22: System Components Overview
Please refer to the following for the definition of LED behavior. Figure 2-1 System Controls and Indicators System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 23: Table 2-1 Descriptions Of The System Controls And Indicators Leds
Off: There is no host interface activity. Status LED Enclosure Status LED (Indicate current health status of the system.) Solid Amber: System has errors including PSU System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 24: Figure 2-2 Disk Drive Numbering
Please insert any one of the first four hard drives, the event log can be saved and displayed at the next system startup. Otherwise, the event log cannot be saved. System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 25: Figure 2-3 Disk Drive Indicators Of Sff Disk Drive Tray
(interval of 0.5 sec): The disk Disk Drive Status LED drive is rebuilding. Blinking Amber (interval of 0.05 sec): Identify the disk drive. Off: The disk drive is healthy. System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 26: Rear Panel
Figure 2-4 Rear Panel Layout Table 2-3 Rear Panel Layout ITEM NUMBER DESCRIPTION Power Supply Unit 1 Power Supply Unit 2 Controller Module 1 Controller Module 2 System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 27: Figure 2-5 Components Of Controller Module
Management Port USB Port 1 Console Port (3.5mm jack to RS232) Service Port (UPS) Host Card Slot 1 (host card is an optional part) Buzzer Mute Button System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 28: Figure 2-6 Controller Leds
Blinking Green: Asserted when the link is 10GbE iSCSI (SFP+) Port established, and packets are being Access LED transmitted along with any receive activity (Access). System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 29: Power Supply Units
PSU in the system. Please refer to the chapter 4.3, Removing / Installing Power Supply Unit to maintain the PSUs. System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 30: Figure 2-7 Location Of The Power Supply Unit
DESCRIPTION PSU 1 PSU 2 Please refer to the following for the definition of component and LED behavior. Figure 2-8 Components of the Power Supply Unit System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 31: Cache-To-Flash Memory Protection
The Cache-to-Flash module comes with an M.2 flash module and a BBM (Battery Backup Module). All modules are hot System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 32: Figure 2-9 Location Of The Cache-To-Flash Module
ITEM NUMBER DESCRIPTION Slot for Cache-to-Flash-Module (Flash Module + Power module) 2.4.1. Mechanism of Cache Data Protection The following image is the working sequence of Cache-to-Flash workflow. System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 33: Figure 2-10 Cache-To-Flash Workflow
2.4.2. Cache-to-Flash Module LEDs and Button Please refer to the following for the definition of LED and button behavior. Figure 2-11 Flash Module LEDs and Button System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 34: Optional) Host Cards
XF3126 comes with two on-board 10GbE iSCSI ports on each controller. If you want to expand the number of host ports, purchase QSAN host cards (optional components) will be the fastest and most cost-efficiency choice. System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 35: Figure 2-12 Host Card Installation Slots
/ installing host card. Please DO NOT attempt to hot plug in the host card. Please refer to the following for the definition of LED behavior. System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 36: Figure 2-13 2-Port 32Gb Fibre Channel Host Card (Sfp28) Leds
Speed LED Solid White: Asserted when an 8G and below link is established and maintained Off: No link is detected, or link fails. System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 37: Figure 2-14 4-Port 16Gb Fibre Channel Host Card (Sfp+) Leds
Speed LED Solid White: Asserted when a 4G and below link is established and maintained Off: No link is detected, or link fails. System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 38: Figure 2-15 2-Port 16Gb Fibre Channel Host Card (Sfp+) Leds
Speed LED Solid White: Asserted when a 4G and below link is established and maintained Off: No link is detected, or link fails. System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 39: Figure 2-16 2-Port 25Gbe Iscsi Host Card (Sfp28) Leds
Solid Amber: Asserted when not a 25G link is Speed LED established and maintained. Off: No link is detected, or link fails. System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 40: Figure 2-17 4-Port 10Gbe Iscsi Host Card (Sfp+) Leds
Solid Amber: Asserted when a 1G link is Speed LED established and maintained. Off: No link is detected, or link fails. System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 41: Figure 2-18 2-Port 10Gbase-T Iscsi Host Card (Rj45) Leds
Solid Amber: Asserted when a 1G link is Speed LED established and maintained. Off: No link is detected, or link fails. System Components Overview Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 42: Installing The System Hardware
Connecting power cords Chapter 3.6 Powering ON the system Chapter 3.7 Discover and carry out the system Chapter 3.8 Powering OFF the system Chapter 3.9 Installing the System Hardware Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 43: Installing Disk Drives Into The Trays
Otherwise, the event log cannot be saved. Key Components of the Disk Drive Tray The following content illustrates the key components of SFF disk drive trays. Installing the System Hardware Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 44: Figure 3-1 Front Side Components Of Sff Disk Drive Trays
2. Procedure of opening the SFF disk drive tray carrier handle: shift the carrier handle release button from up to down; then carrier handle will automatically pop out. Installing the System Hardware Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 45: Figure 3-2 Unlock And Open The Carrier Handle Of A Disk Drive Tray (Sff)
Following contents and figures are detail steps of installing a disk drive into the tray. 1. For installing an SFF disk drive into an SFF tray 2. Place a disk drive tray onto a stable surface. Installing the System Hardware Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 46: Installing The Slide Rails
The populated storage system can be very heavy, to avoid any potential injury or harm to installers, or damage to the system, we strongly recommend at least two certified operators or engineers perform the system installation. Installing the System Hardware Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 47: Figure 3-5 First Step Of The Slide Rails Installation
1. Take the slide rails from the carton. Pull the inner rail out and slide the intermediate rail back. Figure 3-5 First Step of the Slide Rails Installation 2. Install the inner rail onto the chassis. Installing the System Hardware Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 48: Figure 3-6 Second Step Of The Slide Sails Installation
3. Install the outer rail/bracket assembly to the frame. Repeat this installation step for the other side. Figure 3-7 Third Step of the Slide Rails Installation Installing the System Hardware Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 49: Installing The Trays Into The System
2. Lock the release button lock by pushing the lock from right to left. Refer to the label on the system chassis for disk drive numbering. (Disk drive numberings are printed on the chassis.) Installing the System Hardware Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 50: Connecting The System To A Host
To learn more about advanced types of cabling, please refer to the chapter 5, Deployment Types and Cabling. Installing the System Hardware Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 51: Connecting Power Cords
The power cord rating is the minimum requirement. The rating of the power cord that you purchase must equal to or higher than the minimum requirement to ensure the system safety and reliability. Installing the System Hardware Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 52: Powering On The System
The following figure illustrates where the power button. Figure 3-12 Press the Power Button One Time to Power on the System Installing the System Hardware Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 53: Discover And Carry Out The System
Figure 3-13 Power off the System via Web UI 2. Press and hold the power button for 4 seconds. This is a forced shutdown, unless the first method does not work. Installing the System Hardware Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 54: Optional) Connecting A Ups
The table below shows the available UPS cable, model name, and its description. For checking the UPS connection and status, please refer to the chapter 9.4.4, Power Settings in XCubeFAS XEVO Software Manual. Installing the System Hardware Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 55: Optional) Connecting The Usb Lcm
Manual. 3.12. (Optional) Wake-on-LAN You can power on the system remotely using the Wake-on-LAN feature. It can work with any available Wake-on-LAN freeware and shareware. Installing the System Hardware Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 56: Quick Maintenance
You need to follow the procedures below to remove problematic controller module and install a healthy one. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 57: Figure 4-1 Controller Module Failure Warning
XEVO UI will display a controller rear image and Controller Status becomes Normal in the XEVO UI System -> Maintenance. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 58: Figure 4-2 Controller Module Installed Successfully
Mode to Dual Controller. Figure 4-3 Change Operation Mode to Dual Controller 5. Click the Apply button. After changing the operation mode, the system must reboot manually to take effect. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 59: Installing Optional Memory Modules
#1 Balance the memory size of two banks will keep the optimized system performance. The installation sequence is applicable for dual or single controller module. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 60: Figure 4-4 Memory Module Slot Number
XCubeFAS 3126 Hardware Manual Figure 4-4 Memory Module Slot Number The following table is the suggested installation sequence for optional memory module. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 61: Table 4-2 Optional Memory Module Installation Sequence
To ensure system stability, you MUST install genuine QSAN memory modules to expand the system memory size. The platform does not support mixed installation of DIMMs, so mixed installation of memory combinations is not allowed. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 62: Removing / Installing Power Supply Unit
PSU has encountered an issue and need to be replaced immediately. You need to follow the procedure of how to remove problematic PSU module and install a healthy one. Figure 4-5 PSU Failure Warning Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 63: Figure 4-6 Mechanical Components Of The Psu
3. Use one hand to hold one end of the PSU (the side with release tab) and the other hand hold the bottom of the power supply unit; pull out the power supply unit until it is free from the system chassis. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 64: Figure 4-7 Removing The Power Supply Unit
2. Push the PSU all the way into the empty slot until you hear the “click” sound from the release tab. Figure 4-8 Installing the Power Supply Unit Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 65: Removing / Installing Fan Module
4.4. Removing / Installing Fan Module XF3126 is equipped with four fan modules in the controller. The images and the table below illustrate the location of fan modules. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 66: Figure 4-10 Location Of Each Fan Module
XCubeFAS 3126 Hardware Manual Figure 4-10 Location of Each Fan Module Table 4-3 Location of Each Fan Module NUMBER DESCRIPTION Fan 1 Fan 3 Fan 4 Fan 6 Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 67: Figure 4-11 Fan Module Failed Warning
2. Remove the fan module cable, and then pull out the fan module. Figure 4-12 Removing the Fan Module Installing the Fan Module The following details the steps of installing the fan module into the system chassis. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 68: Figure 4-13 Installing The Fan Module
Confirm the Fan Module Installation If the fan module is successfully installed, the Fan Module displays green in the XEVO UI System -> Arrays. Figure 4-14 Fan Module Installed Successfully Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 69: Removing / Installing Cache-To-Flash Module
1. Use a Phillips screwdriver to loosen the thumb screw near the bottom of the cache-to-flash module. 2. Pull up the release lever and then pull out. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 70: Figure 4-16 Removing The Cache-To-Flash Module
2. Push the cache-to-flash module all the way into the slot. 3. Pull down the release lever until they totally parallel with the cage and then use a Phillips screw driver to tighten the screw. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 71: Figure 4-17 Installing The Cache-To-Flash Module
XEVO UI -> System -> Arrays. If the flash module and power module are properly installed, the status will display Good. Figure 4-18 Cache-to-Flash Module Installed Successfully Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 72: Removing / Installing Optional Host Cards
4.1, Removing / Installing the Controller Module section. 2. Use a Phillips screwdriver to loosen the screws on the top. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 73: Figure 4-20 Removing The Host Card
4. Install the dummy host card cage in the empty host card slot and tighten two screws on the top. Figure 4-21 Install the Dummy Host Card Cage 5. Repeat the procedures above if there are other host cards need to be removed. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 74: Figure 4-22 Removing The Host Card
5. Install the controller module into the system chassis if the host card installation completed. 6. You must install GBIC (s) for the Fibre Channel or Ethernet host cards before connecting the cables from the storage system to the host sides. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 75: Figure 4-23 Connection And Status Of The Host Cards
XCubeFAS XEVO Software Manual. All dual controller models must have installed the same type of host cards into the same slot number to keep the optimized system performance. Quick Maintenance Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 76: Deployment Types And Cabling
For more detail deployment type and cabling, please refer following sections. 5.2. Cabling the System The following examples illustrate how to configure the cabling for the XCubeFAS series. Deployment Types and Cabling Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 77: Figure 5-1 One Host / One Xcubefas / Single Path
XCubeFAS series. MPIO (Multipath I/O) configurations are designed to provide HA (High Availability) data connections to ensure data consistency in the rare event of a failure in the host connectivity from a single path. Deployment Types and Cabling Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 78: Figure 5-2 One Host / One Hba / Two Switches / One Xcubefas / Dual Path
The following figure shows an example of a dual controller, connect enclosures configuration with two hosts accessing the storage via switches. Two hosts are connected to a dual controller XCubeFAS series. Deployment Types and Cabling Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 79: Figure 5-3 Two Hosts / One Hba Per Host / Two Switches / One Xcubefas / Dual Path
XCubeFAS 3126 Hardware Manual Figure 5-3 Two Hosts / One HBA per Host / Two Switches / One XCubeFAS / Dual Path Deployment Types and Cabling Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 80: Support And Other Resources
Information for Technical Support The following system information is necessary for technical support. Please refer to following for what and where to get the information of QSAN product. Support and Other Resources Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 81: Figure 6-1 Download Service Package
Package button to download. Then the system will automatically generate a zip file the default download location of your web browser. Figure 6-1 Download Service Package Support and Other Resources Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 82: Online Customer Support
Procedures to Setup the Serial Console 1. Setup the serial cable between the controller and one host like in the below image. Figure 6-3 Connect the Console Cable Support and Other Resources Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... - Page 83 3. Here we first demonstrate HyperTerminal. The console settings are on the following. Baud rate: 115200, 8 data bit, no parity, 1 stop bit, and no flow control Terminal type: vt100 Support and Other Resources Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com...
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Page 84: Figure 6-4 The Procedures Of Setup Serial Console By Hyperterminal
XCubeFAS 3126 Hardware Manual Figure 6-4 The Procedures of Setup Serial Console by HyperTerminal 4. If you are using PuTTY instead, please refer to below Support and Other Resources Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... - Page 85 XCubeFAS 3126 Hardware Manual Support and Other Resources Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com...
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Page 86: Accessing Product Updates
4. Please provide the ID/password showed on the application to QSAN support team member to join the online support session. 6.3. Accessing Product Updates To download product updates, please visit QSAN website: https://www.qsan.com/download_center Support and Other Resources Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 87: Documentation Feedback
When submitting your feedback, include the document title, part number, revision, and publication date located on the front cover of the document. Support and Other Resources Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com... -
Page 88: Appendix
WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. General QSAN Technology, Inc. ("QSAN") is willing to grant you (“User”) a license of software, firmware and/or other product sold, manufactured or offered by QSAN (“the Product”) pursuant to this EULA. - Page 89 Termination If User breaches any of its obligations under this EULA, QSAN may terminate this EULA and take remedies available to QSAN immediately. Appendix Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com...
- Page 90 This EULA shall be governed by and constructed according to the laws of R.O.C. Any disputes arising from or in connection with this EULA, User agree to submit to the jurisdiction of Taiwan Shilin district court as first instance trial. Appendix Official Document © 2021 QSAN Technology, Inc. All rights reserved. www.qsan.com...
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