Repair Service; Warranty - Televes H30+ Manual

Maintenance
Always disconnect the unit before cleaning.
Use only a mild solution of detergent and water
applied with a soft damp cloth. Dry thoroughly
before use.
Do not use aromatic hydrocarbons or chlorinated
solvents. These products may damage the unit.
Do not use alcohol or alcohol based products
on the front panel, especially the display. These
products may damage the unit.
Technical support
For any questions, contact Technical Support at
www.televes-usa.com.
Before contacting Technical Support for repair,
read the manual to ensure proper use and attempt
to RESET the unit to clear any problems.

Repair service

Do not return the unit without first contacting
Televes Technical Support.
If the unit needs to be returned, Televes will
arrange for free shipping. The unit will need to be
appropriately packed for shipping.
In compliance with IATA Regulations, when using
our shipping service follow these instructions:
Label the package.
The equipment should fit as snugly as
possible in the box. It is recommended to use
the original packing materials.
Attach the precaution label to the package.
CAUTION!
Lithium ion battery
DO NOT LOAD OR TRANSPORT
PACKAGE IF DAMAGED
For more information, call 0034 981 52 22 00
Failure to comply with these shipping requirements
may result in the shipping agent rejecting the
package.

Warranty

A) Televes warrants, only to the original Purchaser,
all Products be free from any defect in materials
or workmanship for a period of one (1) year,
six (6) months for the battery, from the date of
original purchase, unless otherwise specified.
(B) Televes shall, free of charge and in its sole
discretion, either repair, replace with a new or
factory reconditioned equivalent, or refund
the purchase price of the Product(s), that has
been determined by Televes to be defective in
material or workmanship, subject to the limits
of this warranty.
(C) This warranty excludes any inoperability
resulting from:
(I) use or installation that is not in strict
compliance with the written instructions
and specifications;
(II) any modification or alteration performed
by any third party not authorized in writing
by Televes;
(III) service or repair performed by any third
party not authorized in writing by Televes;
(IV) misuse, abuse, intentional harm, or lack of
reasonable care;
29
EN
IF DAMAGED