Table Of Contents; Contents - VeriFone V200c+ User Manual

Public | External V200c+ User Manual | Version 1.3 | August 14th, 2019

CONTENTS

REVISION HISTORY ............................................................................... 3
CONTENTS ............................................................................................. 4
1 INTRODUCTION ..................................................................... 6
2 GET TO KNOW THE V200C DEVICE ..................................... 7
2.1 TERMINAL FRONT ........................................................................................ 7
2.2 TERMINAL BACK .......................................................................................... 8
2.3 UNDERSTANDING THE KEYPAD ................................................................. 9
2.4 ENVIRONMENTAL FACTORS ..................................................................... 10
2.5 POWER & COMMUNICATION PORTS ....................................................... 10
3 HOW TO CONNECT YOUR DEVICE .................................... 13
3.1 ETHERNET ................................................................................................... 13
3.2 WI-FI ............................................................................................................. 23
3.2.1 Visible Wi-Fi Networks ......................................................................................................... 23
3.2.2 Hidden Wi-Fi Networks ........................................................................................................ 37
4 TRANSACTION PROCESSING ............................................ 51
CUSTOMER PRESENT - SALE ICC ........................................................... 51
4.1
4.2 SALE SWIPE ................................................................................................ 54
4.3 SALE CTLS .................................................................................................. 57
4.4 CUSTOMER PRESENT - REFUND .............................................................. 59
CUSTOMER NOT PRESENT - SALE MAIL ORDER .................................. 61
4.5
CUSTOMER NOT PRESENT - SALE TELEPHONE ORDER ..................... 65
4.6
CUSTOMER NOT PRESENT - REFUND TELEPHONE ORDER ................ 71
4.7
CUSTOMER NOT PRESENT - REFUND MAIL ORDER ............................. 76
4.8
4.9 ACCOUNT VERIFICATION .......................................................................... 79
5 REPORTS ............................................................................. 81
6 FREQUENTLY ASKED QUESTIONS ................................... 83
V200c+ External User Manual 4