Other Information; Troubleshooting - Vivax TV-39LE76T2 Instruction Manuals

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Other Information

Troubleshooting

If the TV does not operate as usual or appears to be faulty please read carefully this
section. Many operational issues can be resolved by users.
It is also advisable to unplug the TV from the AC socket on the wall for 60 seconds
or more, then reconnect and start again. This simple procedure helps in restoring
stable conditions for electric circuits and firmware of the unit.
Please contact Manufacturer Customer Care if the problem is unresolved or you
have other concerns.
SYMPTOMS
No sound or picture.
I have connected an
external source to my TV
and I get no picture and/or
sound.
When I turn On my
television, there is a few
second delay before the
picture appears. Is this
normal?
Picture is normal, but no
sound.
Sound but no picture or
black and white picture.
Sound and picture distorted
or appear wavy.
Sound and picture is blurry
or cuts out momentarily.
Horizontal/vertical stripe on
picture or picture is shaking.
The plastic cabinet makes a
"clicking" type of sound.
Remote control does not
work.
POSSIBLE SOLUTIONS
• Check if the power cord is plugged into a powered AC
outlet.
• A power switch on the right side bottom edge of the front
panel must be turned on. Press the [POWER] button in the
remote control to activate the unit from Standby.
• Check to see if LED light is either red or blue. If
illuminated, power to TV is OK.
• Check for the correct output connection on the external
source and for the correct input connection on the TV.
• Make sure you have made the correct selection for the
input mode for the incoming signal.
• Yes, this is normal. That is the TV searching for previous
setting information and initializing the TV.
• Check the volume settings.
• Check if Mute mode is set "on".
• If black and white picture first unplug TV from AC outlet
and re-plug after 60 seconds.
• Check that the Colour is set to 50 or higher.
• Try different TV channels.
• An electrical appliance may be affecting TV set. Turn off
any appliances, if interference goes away, move appliance
farther away from TV.
• Insert the power plug of the TV set into another power
outlet.
• If using an external antenna, check the direction, position
and connection of the antenna.
• Adjust the direction of your antenna or reset or fine tune
the channel.
• Check if there is interfering source nearby, such as
appliance or electric tool.
• "Click" sound can be caused when the temperature of the
television changes. This change causes the television
cabinet to expand or contract, which makes the sound.
This is normal and the TV is OK..
• Confirm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check if the batteries are correctly installed.
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