Bosch WAV28KH9GB User Manual And Installation Instructions

Bosch WAV28KH9GB User Manual And Installation Instructions

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Washing machine
WAV28KH9GB
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAV28KH9GB

  • Page 1 Washing machine WAV28KH9GB [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Degrees of soiling...... 32 General information ...... 4 Care symbols on the care labels.. 32 Intended use........ 4 Detergents and care products ..  32 Restriction on user group.... 5 Detergent recommendation.... 33 Safe installation........ 5 Detergent dosage ...... 33 Safe use .......... 7 Safe cleaning and maintenance .. 9 Basic operation ......  34 Switching on the appliance .... 34...
  • Page 3 Consumption values.......  66 Deactivating Wi-Fi on the appli- ance .......... 43 Technical specifications....  67 Resetting the appliance network settings.......... 43 Software update....... 43 Connecting the appliance to the energy manager ...... 44 Remote diagnostics ...... 44 Data protection ........ 45 Declaration of Conformity.... 45 Basic settings.........  46 Overview of basic settings .... 46 Changing the basic settings..... 46 Cleaning and servicing ....  47 Tips on appliance care .... 47...
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
  • Page 5: Restriction On User Group

    Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
  • Page 6 en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
  • Page 7: Safe Use

    Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
  • Page 8 en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 9: Safe Cleaning And Maintenance

    Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
  • Page 10 en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
  • Page 11: Preventing Material Damage

    Preventing material damage en ¡ Modified or damaged water hoses Preventing material dam- may result in material damage and damage to the appliance. Never kink, crush, modify or cut ▶ through water hoses. Follow these instructions to avoid ma- Only use the water hoses sup- terial damage and damage to the appli- ▶...
  • Page 12: Save Energy And Conserve Re- Sources

    en Environmental protection and saving energy Save energy and conserve re- Wash the laundry without prewash. sources Washing with prewash increases the programme duration and increases If you follow these instructions, your ap- energy and water consumption. pliance will use less electricity and less water.
  • Page 13: Installation And Connection

    Installation and connection en Check the appliance for visible dam- Installation and connec- age. tion ATTENTION! Objects remaining in the drum that are not designed for You can find out where and how best operation with the appliance may to install your appliance here. You will cause material damage and damage also learn how to connect the appli- to the appliance.
  • Page 14: Requirements For The Installation Location

    en Installation and connection Requirements for the installa- Installation location Requirements tion location On a base Secure the appliance with fixing brackets The appliance may "wander" when it → Page 30. spins. Observe the instructions for the installation location. Note: Please read the safety informa- tion → Page 4 to ensure that you use the appliance safely.
  • Page 15: Connecting The Appliance

    Installation and connection en Put on the four cover caps. Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Connecting the appliance Connect your appliance to the power Remove the four sleeves.
  • Page 16: Aligning The Appliance

    en Installation and connection Drainage into a siphon. Secure the connection point with a (24–40 mm) hose clamp. Drainage into a wash basin. Fix and secure the wa- ter outlet hose with an elbow → Page 30. Connect the water inlet hose to a tap Drainage into a plastic (26.4 mm = 3/4").
  • Page 17 Installation and connection en To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height.
  • Page 18: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Detergent Drawer

    Familiarising yourself with your appliance en Detergent drawer Manual dosing compartment Below is an overview of the structure of   (Softener)/   (Detergent): Dis- the detergent drawer. penser for fabric softener or detergent   (Detergent): Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain in- formation about the operating status.
  • Page 20: Display

    en Familiarising yourself with your appliance Display The display shows the current settings, options or relevant information. Display Designation Description 0:40 Programme duration/ Expected programme duration or programme time re- programme time remain- maining. "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 21 Familiarising yourself with your appliance en Display Designation Description Pause Programme status Note: The door cannot be opened because the water level or temperature is too high. Wait until the temperature has dropped or start the pro- gramme. Pause Programme status Note: The door can be opened. End of programme Programme status Childproof lock...
  • Page 22 en Familiarising yourself with your appliance Display Designation Description 50 ml Basic dosage Basic dosage for detergent or fabric softener. → "Basic dosage", Page 38 Foam detection system The appliance has detected too much foam. → "Error code / Fault display / Signal", Page 54 Door The door is unlocked and can be opened.
  • Page 23 Familiarising yourself with your appliance en Intensive Plus  i-DOS    (Softener) i-DOS  ⁠   (Deter- gent) Prewash Spin Speed (Rinse Hold) Extra Rinse Speed Perfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 24 en Familiarising yourself with your appliance Intensive Plus  i-DOS    (Softener) i-DOS  ⁠   (Deter- gent) Prewash Spin Speed (Rinse Hold) Extra Rinse Speed Perfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 25 Familiarising yourself with your appliance en Intensive Plus  i-DOS    (Softener) i-DOS  ⁠   (Deter- gent) Prewash Spin Speed (Rinse Hold) Extra Rinse Speed Perfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 26 en Familiarising yourself with your appliance Intensive Plus  i-DOS    (Softener) i-DOS  ⁠   (Deter- gent) Prewash Spin Speed (Rinse Hold) Extra Rinse Speed Perfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27 Familiarising yourself with your appliance en Intensive Plus  i-DOS    (Softener) i-DOS  ⁠   (Deter- gent) Prewash Spin Speed (Rinse Hold) Extra Rinse Speed Perfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28: Programmes

    en Familiarising yourself with your appliance Buttons Below is an overview of the buttons and their setting options. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 23.
  • Page 29 Familiarising yourself with your appliance en Button Selection Description ¡ Activate If you briefly press the button, the appliance will be Remote Start    enabled for remote start via the Home Connect app ¡ Deactivate If you press the button for approx. 3 seconds, the ¡...
  • Page 30: Accessories

    en Accessories Accessories Only use original accessories. These have been made especially for your appli- ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2380 cold water or AquaStop (approx.
  • Page 31: Laundry

    Laundry en Add washing powder to the manual Laundry dosing compartment. You can wash all items that the manu- facturer has marked as machine-wash- able on the care label and fabrics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! Objects remaining in the laundry may damage the laundry and the drum.
  • Page 32: Sorting Laundry

    en Detergents and care products – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the safety informa- – Colours tion → Page 4 to ensure that you use Wash new coloured items sep- the appliance safely. arately the first time you wash them.
  • Page 33: Detergent Recommendation

    Detergents and care products en You can use all detergents and care ¡ Do not mix different liquid detergents products which are suitable for do- ¡ Do not mix detergent and fabric mestic washing machines. softener ¡ Do not use products which have de- Note: Please read the safety informa- veloped a top layer or are highly tion → Page 4 to ensure that you use...
  • Page 34: Basic Operation

    en Basic operation Water hardness Hardness range Total hardness in mmol/l German degrees in °dH soft (I) 0–1.5 0–8.4 medium (II) 1.5– 2.5 8.4–14 hard (III) over 2.5 over 14 Example of a manufacturer's instructions for detergent These example values refer to a stand- ard load of 4–5 kg.
  • Page 35: Adjusting The Programme Settings

    Basic operation en Open the door. If necessary, adjust the programme settings → Page 35. Ensure that the drum is empty. Separate the laundry and place it in Adjusting the programme set- the drum. tings Note: Ensure that there is no laundry trapped in the door. Depending on the programme and pro- Close the door.
  • Page 36: Starting The Programme

    en Basic operation Starting the programme Cancelling the programme Note: If you want to change the time Once the programme has started, you until the programme ends, set the can cancel it at any time. "Ready in" time first. Note: Please read the safety informa- Press Start / Reload ...
  • Page 37: Switching Off The Appliance

    Childproof lock en a The childproof lock remains active Switching off the appliance even after the appliance has been switched off. Press Deactivating the childproof lock Requirement: To deactivate the child- proof lock, the appliance must be switched on. Press and hold the two Child Lock ▶...
  • Page 38: Dispenser Contents

    en Intelligent dosing system ¡ If you change the liquid detergent or Adjust the basic dosage fabric softener, empty and clean the → Page 38. dispenser beforehand. → "Cleaning the detergent drawer", Dispenser contents Page 47 When it leaves the factory, the dis- ¡ If you wish to use both dispensers penser is set for fabric softener  ...
  • Page 39: Home Connect

    Home Connect  en To use Home Connect, first set up a Press and hold i-DOS for approx. connection to the WLAN home network 3 seconds. (Wi-Fi ) or LAN home network and the a The display shows the basic dosage Home Connect app. set for ⁠...
  • Page 40 en Home Connect Basic setting Programme position Value Description Connect with WPS func- Connect the appliance to tion a WLAN home network (Wi-Fi) with WPS func- tion. → "Connecting the appli- ance to a WLAN home network (Wi-Fi) with WPS function", Page 41 Connect without WPS Connect the appliance to function a WLAN home network...
  • Page 41: Connecting The Appliance To A Wlan Home Network (Wi-Fi) With Wps Function

    Home Connect  en Basic setting Programme position Value Description Software update Install software update. → "Software update", Page 43 Reset network settings Reset network settings. → "Resetting the appli- ance network settings", Page 43 Connect to the energy Energy manager. → "Connecting the appli- manager ance to the energy man- ager", Page 44 Connecting the appliance to a WLAN home network (Wi-Fi)
  • Page 42: Connecting Your Appliance To The Home Connect App

    en Home Connect network and transfer the network in- formation for the WLAN home network (Wi-Fi) to your appliance. Requirement: The Home Connect app is open and you have logged on. Press and hold Remote Start  at least 3 seconds. a The display shows Aut. Set the programme to position 2.
  • Page 43: Activating Wi-Fi On The Appliance

    Home Connect  en Note: If Wi-Fi is switched off and your Press Start / Reload  appliance was previously connected to a The appliance connects to the your home network, this connection will Home Connect app. be re-established automatically when Once your appliance is displayed in Wi-Fi is switched back on.
  • Page 44: Connecting The Appliance To The Energy Manager

    en Home Connect Requirement: The smart energy sys- Connecting the appliance to tem (energy manager) cannot start the energy manager your appliance until it is connected to the appliance. If you connect the appliance to the smart energy system (energy man- Set the programme you require. ager), you will optimise your energy Press - Finished in + to set the re- consumption.
  • Page 45: Data Protection

    Internet, your Declaration of Conformity appliance will transmit the following Robert Bosch Hausgeräte GmbH types of data to the Home Connect hereby declares that the appliance with server (initial registration): Home Connect functionality meets the ¡...
  • Page 46: Basic Settings

    en Basic settings Basic settings You can configure the appliance to meet your needs. Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position Value Description End signal 0 (off) Set the volume of the 1 (quiet) signal at the end of the 2 (medium)
  • Page 47: Cleaning And Servicing

    Cleaning and servicing en Press Spin and, at the same time, Cleaning the detergent drawer turn the programme selector to posi- If you change detergent or the deter- tion 2. gent drawer is dirty, clean the deter- a The display shows the current value. gent drawer and the pump unit of the Set the programme selector to the intelligent dosing system.
  • Page 48 en Cleaning and servicing Clean the detergent drawer and the lid with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, lid and pump unit and reinsert them. ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the ▶...
  • Page 49: Descaling

    Cleaning and servicing en Push in the detergent drawer. Remove the maintenance flap. Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g.
  • Page 50 en Cleaning and servicing CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Note: Please read the safety informa- ures, the detergent solution gets hot. tion → Page 4 to ensure that you use Do not touch the hot detergent solu- ▶...
  • Page 51: Cleaning The Water Outlet Hose At The Siphon

    Cleaning and servicing en Make sure that the impeller in the Before the next wash drain pump can be turned. To prevent unused detergent from flow- Replace the pump cap. ing straight into the outlet in the next wash, run the Drain programme after you have emptied the drain pump.
  • Page 52: Clean The Water Inlet Filters

    en Cleaning and servicing Requirement: The water inlet hose is empty. Remove the water inlet hose from the tap. Reattach the water outlet hose and secure the connection point using the hose clamp. Clean the filter with a small brush. Clean the water inlet filters. Clean the filter in the water inlet in the Connect the water inlet hose and event of blockages or if the water pres-...
  • Page 53 Cleaning and servicing en Requirement: The water inlet hose is empty. → "Emptying the water inlet hose", Page 52 Disconnect the hose from the rear of the appliance. Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter. Connect the hose and check for leaks.
  • Page 54: Troubleshooting

    en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshooting in- formation before contacting Customer Service. This will avoid unnecessary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist staff. ▶...
  • Page 55 Troubleshooting en Errors Cause Troubleshooting "E:60 / -2B" The unbalanced load detec- Redistribute the laundry in the drum. ▶ tion system has interrupted Note: Where possible, mix large and the spin cycle because the small items in the drum. Different sized laundry is unevenly distrib- items of laundry distribute themselves uted.
  • Page 56: Malfunctions

    en Troubleshooting Malfunctions Errors Cause Troubleshooting The appliance is not working. The mains plug of the power Connect the appliance to the power ▶ cord is not plugged in. supply. The circuit breaker is faulty. Check the circuit breaker in the fuse ▶...
  • Page 57 Troubleshooting en Errors Cause Troubleshooting The door cannot be opened. Continue the programme by selecting is activated. ▶ Spin or Drain and pressing Start / Reload  → "Resuming the programme when the programme status is Rinse Hold", Page 36 The temperature is too high. Wait until the temperature has ▶...
  • Page 58 en Troubleshooting Errors Cause Troubleshooting The spin cycle runs several The unbalanced load detec- Not a fault – no action required. ▶ times. tion system eliminates an im- Note: When loading, where possible, balance by repeatedly redis- place large and small items of laundry to- tributing the laundry.
  • Page 59: Noise

    Troubleshooting en Errors Cause Troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one table- ▶ spoon of fabric softener with 0.5 litres of water and pour the mixture into the compartment for manual dos- ing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 60: Problem With Results

    en Troubleshooting Problem with results Errors Cause Troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, ▶ set a lower spin speed. The load is too large. The next time you run a wash cycle, ▶...
  • Page 61: Home Connect Problem

    Troubleshooting en Errors Cause Troubleshooting Detergent residue on the dry Clean the dispenser. laundry. Refill the dispenser. → "Filling the dispenser", Page 37 Basic dosage is not correctly If intelligent dosing is activated, re- ▶ duce the basic dosage → Page 38. adjusted. Insufficient cleaning. Basic dosage is not correctly If intelligent dosing is activated, ad- ▶...
  • Page 62: Leakage

    en Troubleshooting Errors Cause Troubleshooting No connection to the home WPS function", Page 41 → "Connecting the appliance to a network. WLAN home network (Wi-Fi) without WPS function", Page 41 Leakage Errors Cause Troubleshooting Water is leaking out at the wa- Water inlet hose is not cor- Connect the water supply hose cor- ter inlet hose.
  • Page 63: Emergency Release

    Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent solu- To remove the laundry in the event of a tion. power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 49 Detach the hoses.
  • Page 64: Using The Appliance Again

    en Transportation, storage and disposal Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- claimed by recycling. WARNING Risk of harm to health! Insert the power cord into the holder Children can lock themselves in the ap- and tighten all four screws for the...
  • Page 65: Customer Service

    Customer Service en When contacting Customer Service, Customer Service you will need the product number (E- Nr.) and the production number (FD) of If you have any queries on use, are un- your appliance. able to rectify faults on the appliance The contact details for Customer Ser- yourself or if your appliance needs to vice can be found in the enclosed Cus-...
  • Page 66 en Consumption values Consumption values The indicated consumption values are approximate. The values may deviate from the indicated values depending on water pressure, water hardness, water inlet temperature, ambient temperature, type of laundry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
  • Page 67 Technical specifications en Technical specifications Facts and figures for your appliance can be found here. Appliance height 850 mm Appliance width 600 mm Appliance depth 640 mm Weight 73 kg Maximum load capacity 9 kg Mains voltage 220 - 240 V, 50 Hz Minimum installa- 10 A tion protection Rated power 2300 W Power consumption...
  • Page 68 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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