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Climax CH-MG Installation And Operation Manual

Cellular home alarm system
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CH-MG
Cellular Home Alarm System
Installation and Operation Guide 
                                                             
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                                                            3  Dec  2020 
 
 

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Summary of Contents for Climax CH-MG

  • Page 1       CH-MG Cellular Home Alarm System Installation and Operation Guide                                                               ...

  • Page 2: Table Of Contents

    2.1.      .......................  2 DENTIFYING THE ARTS 2.2.     OWER UPPLY  ........................  3 GETTING STARTED – SETTING UP CH-MG  ..............  4     3.1.      ......................  4 NSERT A CARD 3.2.     OCATING A SUITABLE POSITION FOR THE...
  • Page 3 6.5.     HECK ANEL TATUS  .......................  2 9 6.6.      .........................  3 0 OICE ROMPTS   APPENDIX .........................  3 2   7.1.   SMS R   EMOTE ROGRAMMING OMMANDS ABLE   ............  3 2    ...

  • Page 4: Introduction

    1. Introduction 1.1. CH-MG CH-MG is an indoor cellular alarm system with Wi-Fi and RF capabilities. It is capable of playing voice prompts to raise the users’ self-awareness and reporting events via Speech, SMS and IP (Mobile Network) protocols to directly communicate with the monitoring centers.

  • Page 5: System Overview

    Flash During Guard time or Retrying report 2. Help Button Press once Activate alarm Press once when CH-MG Pick up an incoming call is ringing Press and hold for 5 Terminate the call seconds during a call 3. Info Button...

  • Page 6: Power Supply

    During normal operation, the AC power adapter is used to supply power to  CH-MG and at the same time recharge the battery. It takes approximately 72 hours to fully charge the battery. After power is supplied to CH-MG, press the power button once to power  on the Control Panel. 3 ...

  • Page 7: Getting Started - Setting Up Ch-Mg

    Push to the furthest extend, then press on the edge of the SIM card firmly  to secure it. SIM Card will delete its SMS messages whenever the CH-MG is powered  To remove SIM card: Press and release on the edge of SIM card, the card will spring out.

  • Page 8: Hardware Installation (For Pc Programming)

    Press the power button to power on the panel. Step 2. Plug the QT cable A into the Programming Telephone Jack of CH-MG. Step 3. Connect the the QT cable A to the USB port on your computer.

  • Page 9: Software Installation (For Pc Programming)

    3.4. Software Installation (For PC Programming) 3.4.1. Installing USB Driver CH-MG can be programmed via USB port connection of a computer using the PC Programming Tool software (using the Programming Cable). If the computer cannot recognize the USB connection, please try installing the USB driver as instructed below.

  • Page 10: Programming Ch-Mg

    4. Programming CH-MG CH-MG can be programmed by using a PC Programming Tool. 4.1. PC Programming Tool (Installers Only) For system setting programming with PC Programming Tool software via USB port, follow instruction below. Step 1. Execute the programming tool: The following configuration screen will be opened.
  • Page 11 Step 3. Read Configuration To start configuring CH-MG settings, click on “Open”. A Read configuration success message will pop up, click “OK” to proceed: The current CH-MG setting will be displayed. Click on different tabs to see and edit CH-MG functions. 8 ...

  • Page 12: Sms Program

    Access Code: 1111 (default)    4.1.2. APN The APN setting must be completed for CH-MG to report events via cellular network. Click “APN” to set APN Name, APN User and APN Password and click “Write” to confirm. APN Name: The name of an access point for GPRS. Please ask your SIM ...

  • Page 13: Report

        4.1.4. Report The “Report” tab allows the user to configure report settings. CH-MG reports over 3 media: IP (Mobile Network), Speech channel, and SMS message. 5 Report Indexes are available for setting:   4 programmable settings are available per Report Index: 1.
  • Page 14 Enter a report destination. The format of the report destination will depend on the Reporting Format (Type). Please see Report Destinations below. If there are no report destinations programmed, CH-MG will not report upon alarm activation and will emit 1 beep as a reminder.
  • Page 15 For example: CH-MG being low on battery is a “status” event. If report index 3 and 5 are  set as “status” and index 4 as “all” in event filters, this status event will be reported to destinations 3, 4, and 5.
  • Page 16 For example, Groups 1 and 3 are assigned to Emergency Events: If Group 1 is successful, CH-MG will still report to Group 3. If reporting to Group 3 is successful, CH-MG will terminate reporting. If reporting to Group 3 is unsuccessful (going through all the Report Indexes within the group for 3 times), CH-MG will also terminate reporting.
  • Page 17 AC Power disconnected CH-MG Power Failure AC Power connected CH-MG Power Restored When help is sent by pressing the CH-MG’s Help Button, in which  according to CID event code, the user will receive SMS text format as follows: CH-MG Medical Help 14 ...

  • Page 18: Setting

    4.1.5. Setting The Setting tab allows you to program general configuration for CH-MG. Click “Write” when you have completed all settings to confirm. Guard Time:  When the Help Button on CH-MG is pressed, the panel will play  voice prompt “Connecting” and enter guard time.
  • Page 19 Caller ID: Caller ID #1 & Caller ID #2  The panel will instantly pick up the call if the incoming caller ID  matches with the number(s) programmed in this function. The panel will match the numbers starting from the last digit. For ...

  • Page 20: Device

    4.1.6. Device Click on the “Device” tab for Device settings where you can view device zone, type, add or remove devices. For learning new device(s), please use local learning mode or use the PC Programming Tool. Add Sensor: Depends on the supplier, a Sensor ID of the device may be labeled (usually on the back of the device).

  • Page 21: Telemetry Log

    4.1.7. Telemetry Log The Telemetry log tab logs the control panel’s detailed cellular connection history. 4.1.8. System Log The system log tab logs the control panel’s detailed system operation history. 18   ...

  • Page 22: Miscellaneous

     The IMEI number of GSM module will be displayed on the right side of GSM signal strength. Reboot Device  Click “Reboot Device” to reboot CH-MG. This will not remove any  programmed parameters on CH-MG. Reboot GSM ...

  • Page 23: Firmware

    Step 4. Click on “OK” and the programming tool will read the settings of CH-MG again. < > < >  During updating process, please DO NOT disconnect CH-MG from the computer nor clicking on the “Close” button of the programming tool. 20   ...

  • Page 24: Sms Remote Programming

    Step 6. Enter the Access Code (default is 1111). Step 7. Enter a comma (,). Step 8. Enter the parameter(s). Step 9. The composition of the command is completed. You can send the command to CH-MG now. < > <...

  • Page 25: Local Rf Device Management

    5. Local RF Device Management CH-MG can learn up to 15 RF devices which can be used to activate CH-MG to make emergency report. Entering Learning Mode Press the Learn Button of CH-MG for 6 seconds. CH-MG will emit one beep at and 6 second.

  • Page 26: Operation

     Press CH-MG’s Help Button to pick up the call.  If the number of the incoming call matches any of the Caller ID, CH-MG  will instantly pick up the call. Press a DTMF key for over 1 second to enable a designed shortcut ...

  • Page 27: Current Operation Condition

    3 seconds), it will play voice prompt “Poor cellular connection. Please call 911.” 6.3. Test Mode Test Mode is for user to test if the CH-MG can make a successful report to  the CMS. To enter Test Mode: ...
  • Page 28  upon alarm activation and will emit 1 beep as a reminder. Guard Time When the Help Button on CH-MG is pressed, the panel will play voice  prompt “Connecting” and enter guard time. During guard time, the panel will emit one beep every second. After Guard ...

  • Page 29: Callback Mode

    CH-MG will enter callback mode only after all groups have been reported to and at least one report was successful. If the number of the incoming call matches any of the Caller ID, CH-MG  will instantly pick up the call, emit one beep (at the caller handset) and open a two-way communication.

  • Page 30: Report Sequence

    Reporting within a Group: If there are multiple Report Indexes programmed within a Group: CH-MG will report according to the numeric order (e.g. 1 > 2 > 3, etc.) of  the Report Index in a Group. Report will stop when one report is successful and CH-MG will regard reporting to this Group successful.
  • Page 31 For example, Groups 1 and 3 are assigned to Emergency Events: If Group 1 is successful, CH-MG will still report to Group 3. If reporting to Group 3 is successful, CH-MG will terminate reporting. If reporting to Group 3 is unsuccessful (going through all the Report Indexes within the group for 3 times), CH-MG will also terminate reporting.

  • Page 32: Check Panel Status

    Group 1 > Group 3 > Stops reporting 6.5. Check Panel Status To check CH-MG’s status, press the info button once in normal mode. The panel will play voice prompt to annouce the panel state including cellular signal strength/power status/system status.

  • Page 33: Voice Prompts

    6.6. Voice Prompts CH-MG will play voice prompts according to different conditions. Below is a quick reference chart of all the voice prompts of CH-MG and the conditions under which they are played. Voice Prompt Condition Connecting Plays when the Help Button is pressed to trigger...
  • Page 34 Cellular signal poor, battery level low, Plays along with a beep when pressing the Info charge your device Button once shortly and there is 1 signal bar or less and the battery level is below 20% Cellular signal poor, battery level very Plays along with a beep when pressing the Info low, charge your device immediately Button once shortly and there is 1 signal bar or...

  • Page 35: Appendix

    Fall sensor: 5 = 5 secs, 10 = 10 secs, 15 = 15 secs, 20 = 20 secs, 25 = 25 secs, 30 = 30 secs Factory FTSET FTSET:PROG,1111 reset To execute a factory reset To reboot RESET RESET:PROG,1111 CH-MG To restart CH-MG To check ECHO ECHO:PROG,1111 whether CH-MG is operational To obtain CSQ:PROG,1111 Cellular signal strength 32 ...
  • Page 36 Parameter 2: Caller ID number: Enter a number up to 15 digit long Remote FWUG FWUG:PROG,1111,59.124.230.221,53033,/img/123.bin,042d Firmware Upgrade CH-MG firmware by downloading firmware file from server Upgrade remotely. Parameter 1: Server IP Address (Max 44 characters) Parameter 2: Server Port Number...
  • Page 37 Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B  digital device, pursuant to Part 15, Part 22, Part 24, and Part 27 of the FCC Rules.  These limits are designed to provide reasonable protection against harmful  interference in a residential installation.  This equipment generates, uses and can radiate radio frequency energy and, if not  installed and used in accordance with the instructions, may cause harmful  interference to radio communications. However, there is no guarantee that  interference will not occur in a particular installation. If this equipment does cause  harmful interference to radio or television reception, which can be determined by  turning the equipment off and on, the user is encouraged to try to correct the  interference by one of the following measures:  . Reorient or relocate the receiving antenna.  . Increase the separation between the equipment and receiver.  . Connect the equipment into an outlet on a circuit different from that to which the  receiver is connected.  . Consult the dealer or an experienced radio/TV technician for help.    FCC Caution: To assure continued compliance, any changes or modifications not  expressly approved by the party responsible for compliance could void the user's  authority to operate this equipment. (Example ‐ use only shielded interface cables  when connecting to computer or peripheral devices).    FCC Radiation Exposure Statement  This equipment complies with FCC RF radiation exposure limits set forth for an  uncontrolled environment. This equipment should be installed and operated with a  minimum distance of 20 centimeters between the radiator and your body.  This transmitter must not be co‐located or operating in conjunction with any other  antenna or transmitter.  The antennas used for this transmitter must be installed to provide a separation  distance of at least 20 cm from all persons and must not be co‐located or operating  in conjunction with any other antenna or transmitter.  This device complies with Part 15, Part 22, Part 24, and Part 27 of the FCC Rules.  Operation is subject to the following two conditions:  (1) This device may not cause harmful interference, and    (2) This device must accept any interference received, including interference that ...

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