WELLTECH WellGate 3232s User Manual
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WELLTECH WellGate 3232s User Manual

32 ports fxs gateway
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WellGate 3232s
32 ports FXS Gateway
User Guide
Version: 1.0
Date: August 2016

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Summary of Contents for WELLTECH WellGate 3232s

  • Page 1 WellGate 3232s 32 ports FXS Gateway User Guide Version: 1.0 Date: August 2016...

  • Page 2: Table Of Contents

    Contents CH1 Introduction ..................4 1-1 Physical Interface ................4 1-2 IP Network connection ..............4 1-3 Front Panel: LED Indicators ............. 5 1-4 Rear Panel: Phone cable connection ..........6 1-5 QUICK SETUP ................9 CH2 Device Settings ................15 2-1 Network Configuration ..............
  • Page 3 6-4 Others....................40 CH7 SIP Trunk ..................42 7-1 Create SIP Trunk ................43 CH8 Route Plan ..................44 8-1 Create Route Plan ................45 CH9 Status .................... 46 9-1 Device Status .................. 47 9-2 Line Status ..................47 9-3 SIP Trunk Status ................48 CH10 Maintenance ................

  • Page 4: Ch1 Introduction

    The core firmware and webpage configuration is consistent with both 4-port FXS gateway (WellGate 2504) and 24-port FXS gateway (WellGate 2424S). So, there is not any difficulty to use WellGate 3232s if you are already using WellGate 2504, 2808 or WellGate 2424S. Besides, if you have established HTTP provision to manage WellGate 2504, it should be able to manage this device as well.

  • Page 5: Front Panel: Led Indicators

    HTTP/HTTPS Server QoS Support Support IPV4 only, IPV6 only or dual stack mode 1-3 Front Panel: LED Indicators Figure 1-3-1 front panel of WellGate 3232s Description Power When AC power cable is connected and power switch is ON, the LED will light up green.

  • Page 6: Rear Panel: Phone Cable Connection

    incoming ring to this FXS port. Connector Description Power Switch This is AC power input switch. When it was turned ON, the LED will light up green. Provide RJ-45 Ethernet 10/100BaseT connection. Connect SIP IP network to WAN port in operation. Provide RJ-45 Ethernet 10/100BaseT connection.
  • Page 7 Eight lines of each RJ45 socket are separated into four pairs of FXS line sequences. RJ45 position RJ45 lines definition Four-pair FXS line sequences FXS port number Signal UTP Colour Analog Line Pair White Orange Tip 1 Pair Orange Ring 1 White Green Tip 2 Pair...
  • Page 8 If you have RJ-11 phone cable connect to RJ45 Phone socket as above table, you will access 3 pair of phone cable. For example, if you plug-in RJ-11 cable to position 1 RJ45 socket, you will access to FXS port 3. If you plug-in RJ11 to position 4 RJ45 socket, you will access to FXS port 15. RJ-21 Position 1 RJ-21 Position 2 Line...

  • Page 9: Quick Setup

    Setp1: Setup the administrative PC’s IP address to be the same as WellGate 3232s and connect the Ethernet cable into LAN port. Start IE8.0 (or later version) to navigate Wellgate 3232s web management system by typing the default URL which is http://192.168.123.123...
  • Page 10 Figure 1-5-2 Network configure-1 Change Default IP Network: Step 3: After successfully login to the system, you need to change the network configuration. Click Device Setting --> Network to setup the SIP service network interface at WAN port parameters. Enter the desire IP address, subnet mask and default gateway or selected to “DHCP”...
  • Page 11 Figure 1-5-5 SIP Trunk Modify FXS SIP Settings: (WellGate 3232s only) Step 6: Set up the SIP proxy server for FXS calling. For WellGate 3232s, all FXS ports are using the same SIP proxy setting. If you need to use different SIP proxy server, please use SIP trunk instead.
  • Page 12 Figure 1-5-6 SIP Proxy Step 7: Setup each FXS line’s parameters by clicking the Line ID (1-32) from TEL Settings -> FXS Line. Modify the SIP register information and apply it. (See Figure 1-5-7 FXS Setting and Figure 1-5-8 Line setting.) Factory has default FXS TEL number setting from 1001 to 1032 which is corresponding to FXS port 1 to 32.
  • Page 13 Soft Reset WellGate 3232s: Step 8: After modify basic setting and click Apply button to save change. It is necessary to reset WellGate 3232s to enable setting. Click Maintenance -> Maintenance -> Quick-Reset or Reboot to take effect. Save the changes by clicking Apply button.
  • Page 14 Click Line status to check whether registered or not. (Figure 1-5-11 Line Status) Figure 1-5-11 Line Status Through the above settings, the WellGate 3232s should be able to do the following feature: 1. The user can pick up the handset and hear dial tone. Call out and talk.

  • Page 15: Ch2 Device Settings

     VoIP VLAN: To enable VoIP VLAN. When VoIP VLAN is enabled, the WAN port can only be accessed via VLAN network. If it is required to configure/access WellGate 3232s, please use LAN port instead.  VoIP VLAN ID(2-4096): VLAN ID Used Note: the default WAN IP address is 10.1.1.3.

  • Page 16: Device Time Setting

    User Name: input your user name  Password: input your password  2-2 Device Time Setting WellGate 3232s support SNTP with time zone and daylight saving. Device Setting -> Time Figure 2-2 Time setting Parameter Description: Current Time: To display current date and time.
  • Page 17  Apply Week (Day:01 to 05, Specifies the occurrence of day in the month; 01 = First occurrence of day, 02 = Second occurrence of day, ...and 05 = Last occurrence of day)  Hour: 00 to 23  Standard Start: The date that a time zone enters daylight time ...

  • Page 18: Device Advance Setting

    2-3 Device Advance Setting > Advance Figure 2-3 Advance setting Parameter Description:  HTTP Service: The Administrator Web service port (the default is  HTTPS Service: The https web service port (the default is 443)  Telnet Service: The telnet service port (the default is ...

  • Page 19: Debug Settings

     Confirm Password: Confirm new password again  Language: The web page language used when the account login. 2-5 Debug Settings WellGate 3232s provides the real time debug via syslog or through telnet interface. It generates the debug information based on debug level and modules. Since the generating debug consumes a lot of system resources, Please turn on this feature only during debug period and under supplier/distributor engineer’s instruction.

  • Page 20: Event Notice

    DSP Capture port: syslog capture server service port (default is  52000). 2-6 Event Notice WellGate 3232s will send Syslog Event Notice when it has the following cases: 1. Register failed or re-registered. 2. Ethernet reconnected. 3. System started. Figure 2-6 Event notice setting...

  • Page 21: Auto Provision

     Syslog Server: Syslog server IP address.  Syslog Port: syslog server service port (default is 514). 2-7 Auto Provision The Wellgate 3232s can be provisioned by Http Server for mass deployment. >Provisioning Figure 2-7-1 Provision Select Http: This feature is for feature usage only.

  • Page 22: Snmp

    2-8 SNMP Figure 2-8 SNMP SNMP Agent:  SNMP Agent: Enable SNMP or not.  Read Only Community Name: The community name to read through SNMP protocol.  Read Write Community Name: The community name to read and write through SNMP protocol. ...

  • Page 23: Ch3 Voip Setting

     PRACK: Enable provisioning ACK or not (RFC 3262).  None: Disable PRACK.  Supported: When select this mode, 100rel will be added to the support list. It indicates Wellgate 3232s can support the PRACK but not mandatory.  Require: PRACK is mandatory required.

  • Page 24: Audio

    3-2 Audio Figure 3-2 Audio setting.  Codec 1 to 5: The preferred codec priority.  G.711u Payload Size: G.711 u-Law payload size.  G.711a Payload Size: G.711 A-law payload size.  G.729 Payload Size: G.729A payload size. It had better to select G.729 as the first priority voice codec because of its reasonable packet bandwidth and acceptable voice quality.
  • Page 25 RFC 2833(fall back to Inband): Use RFC 2833 if the SDP negotiation could be done. Or use inband DTMF transmission.  Silence Suppression: Enable: Start the voice activity (silence) detection when detect silence for 60 seconds. Disable: Send silence packet as normal voice packet (no silence detection).

  • Page 26: Tone

    3-3 Tone When FXS port The setting page is used to set up the tone to be generated. is in talk mode and received the “bye” signal from IP side, or remote device dropped call while FXS port analog phone was still in OFF Hook , this FXS port will send busy tone to analog phone interface.

  • Page 27: Nat Traversal

    3-4 NAT Traversal WellGate 3232s supports the following NAT traversal methods. Figure 3-4 NAT Traversal  NAT Traversal: Disable: Disable NAT traversal features.  STUN (Type 1,2): Enable STUN for NAT traversal. Since  STUN can be used only for type 1 and type 2 NAT server, it is recommended to use this option.

  • Page 28: Ch4 Voip Advance

    CH4 VOIP Advance 4-1 SIP Figure 4-1 SIP Parameter Description:  SIP Hold Type: SIP on hold message sending method. - Send Only: Set up the SDP media to sendonly when send an on-hold SIP message. - 0.0.0.0: Set up the SDP connection to 0.0.0.0 when send an on-hold SIP message.
  • Page 29 General transaction retransmits requests at an interval that starts at T1 and doubles until it reaches T2. (Default Value: 500ms) **  SIP T2 (msec): Determines the maximum retransmission interval as defined in RFC3261. For example, when an unreliable transport protocol is used, general requests are retransmitted at an interval which starts at T1 and doubles until reaches T2.

  • Page 30: Audio

    will think the request is failed. The default is 5 seconds.  MWI Subscript Expires (sec): You can Enable or Disable the MWI subscribe. The default is 600 sec. If a new voice mail is arrived, the stutter tone will be used instead of regular dial tone. This feature is dedicate to FXS only.

  • Page 31: Ring

     Max Echo Tail Length (G.168): Enable the echo cancellation feature. The default setting is “128ms”.  Jitter Opt. Factor: Jitter buffer dynamic factor for optimize. Please set to 7 unless under Welltech’s instruction to change.  Impedance: selected analog phone’s impedance. 4-3 Ring The ring cadence, voltage and frequency for the phone.

  • Page 32: Ch5 Dialing Plan

    CH5 Dialing Plan 5-1 General Figure 5-1 General setting  First Digit Time Out: Specify the duration of dial waiting when the receiver is off hook. The range is 1~60 sec.  Inter Digit Time Out: Specify the interval of input digits, if the interval is over the setting, the system will end the dial and send out the DTMF.

  • Page 33: Dialing Rule

    5-2 Dialing Rule Figure 5-2 Dialing Rule setting Dialing rule is used to speed up the dialing procedure. Some user doesn’t like to use the end of dialing digit such as “#”, the administrator can use dialing rule instead. The longest prefix will be matched first. Dialed Prefix: The prefix to be matched.

  • Page 34: Digit Manipulation

    5-3 Digit Manipulation The Digit Manipulation will be processed based on prefix and DM group after the DNIS is determined. Figure 5-3 Digit Manipulation setting  DM Group: Different DM group have different case to be used. FXS: This DM group is used for FXS dialing out. ...

  • Page 35: Phone Book

    5-4 Phone Book Phone Book is used for peer to peer call and P2P/hot line application. Figure 5-4 Phone Book setting  Name: This field supports called number only. If you enter words or text here, it will be routed to proxy server automatically. ...

  • Page 36: Ch6 Tel Setting

    CH6 TEL Setting The Tel setting includes each line number and SIP proxy settings. Figure 6-0 FXS setting  Line ID: FXS line (TEL 1 to 32).  State: The line is active or not. Factory default setting is Active. ...

  • Page 37: Fxs Line

    When a FXS calls to VOIP and answered by the VOIP, Wellgate 3232s will generate reversal signal at tip/ring signal of FXS as a billing start. When VOIP side disconnect first, Wellgate 3232s will reverse back as a billing stop signal...

  • Page 38: Sip Proxy

    Register: register to proxy. If it is not registered to SIP proxy,  the FXS line still can use SIP trunk for VOIP call. Predefine: When it is set up to predefine, Wellgate 3232s will  not send register message out.
  • Page 39 Figure 6-2 TEL setting  Domain: The SIP domain for register or call making.  Primary proxy server: Primary SIP registrar server address.  Primary proxy server port: Primary SIP registrar server port number.  Outbound Proxy server: Primary outbound proxy server address. ...

  • Page 40: Caller Id

    6-3 Caller ID The caller ID stand for the caller’s ID which was received by analog telephone set while there is an incoming call to this FXS port. There are several caller ID modes to send to analog telephone set. Please make sure your analog telephone set can display with the same caller ID mode with FXS gateway in order to display Caller ID properly.
  • Page 41 Figure 6-4 Others setting  Min flash time(80~800msec): Specify the value of the flash (low), If the phone-set’s flash time is shorter than the Flash Low setting, the flash signal will be ignored.  MAX flash time (80~800msec): Specify the value of the flash (high), if the phone-set’s flash time is longer than the Flash high setting, the flash signal will be handled as hang-up.

  • Page 42: Ch7 Sip Trunk

    WellGate 3232s will route to proper FXS port to ring according to VoIP Default Route inside Route Plan. To make a call from one FXS port of WellGate 3232s, Please select one SIP Trunk number (Primary Route Table) to dial out according to FXS Default Route inside Route Plan.

  • Page 43: Create Sip Trunk

     Register Type: Select this type to be Register or Predefine. Register: When it is set to register, Wellgate 3232s will send  REGISTER message to SIP proxy server for registration. Predefine: When it is set to predefine, Wellgate 3232s will NOT ...

  • Page 44: Ch8 Route Plan

    Route plan command. CH8 Route Plan The core of WellGate 3232s is the routing policy of calls. The policy is based on incoming call type/target, length and prefix to determinate the outgoing call process. For VOIP incoming call, it can send to FXS ports and vice versa.

  • Page 45: Create Route Plan

    8-1 Create Route Plan Click Route Plan and Click new to create a new routing policy. Figure 8-1 Route Plan setting  Incoming Call Type: Incoming call type. VOIP: The incoming SIP call type.  FXS: The FXS extensions incoming call type. ...

  • Page 46: Ch9 Status

    It is not recommended to disable these two default routes. The FXS default route is used when a FXS outgoing call’s default routing. VOIP default route is used for a VOIP incoming call’s default routing. CH9 Status Wellgate 3232s provides the system status here. Figure 9-0 Status page...

  • Page 47: Device Status

    See the figure 9-0 Status page.  Model: The model number, WellGate 3232s.  MAC-Address: The MAC address of Wellgate 3232s.  Network Type: The Network Interface Type Settings.  IP-Address: IP address is using for WAN and LAN ports.

  • Page 48: Sip Trunk Status

     Concurrent Call: The concurrent calls are used for this SIP trunk.  Refresh Interval (second): The time to refresh the status. CH10 Maintenance WellGate 3232s can be managed by this management page for upgrading firmware or RESET gateway. Figure 10-0 Maintenance ...

  • Page 49: Ch11 Logout

    Figure 10-1 firmware update  Firmware Update: Upgrade the new firmware through web page. CH11 Logout Click the Logout item to logout web page.
  • Page 50 Appendix A --- HTTP auto provision Get the HTTP provision packet from Welltech and start the provision as follows: Step 1: build mac list for mass configuration file generation Please open the “wg3232s MAC.csv gotten from Welltech by using Microsoft Excel.
  • Page 51 Step 5: Put the “*.cfg” file into http or ftp directory. Set up the provision settings in Wellgate 3232s and reboot to test it. You can use the hfs for http file server. It can be downloaded from http://www.rejetto.com/hfs/. Note: please link it to download provision file. For more information, please refers to “wg3232s Parameter.txt”.
  • Page 52 Appendix B --- SNMP MIB value: “.1.3.6.1.4.1.18888.1.2.0” Command: “[bdb –i keyword –a prefix –v values]”, the command include the [ ] two symbol. [ a ]is add abbreviation ,[ d ]is delete abbreviation, [ i ] is item abbreviation, [ v ] is value abbreviation For example:[bdb –i Param –a ipa –v 10.1.1.3] [bdb –i DialPlan –d 911 –v 3] Parameter list and description.
  • Page 53 Supervisor password Param The supervisor password Supervisor 0: English, 1: Traditional Chinese, Language Param u2langid 2: Simple Chinese User login Param The user login name User password Param The user password User 0: English, 1: Traditional Chinese, Lagnuage Param u3langid 2: Simple Chinese SIP local Port Param...
  • Page 54 Dial Rule DialPlan The values field must enter this number’s total length. (the range is 1~15). Example: If the prefix is 911 total length is 3. This command is “[bdb –i DialPlan –a 911 –v 3]”. If the prefix is 09 total length is 10. This command is “[bdb –i DialPlan –a 09 –v 10]”.
  • Page 55 IP URL. Example: Name is WellTech , Tel number is 82265699. This command is “[bdb –i PhoBook –a WellTech –v 82265699]”. Name is 1001 , Tel number is 1001@10.1.1.3:5060 This command is “[bdb –i PhoBook –a 1001 –v 1001@10.1.1.3:5060]”.
  • Page 56 Delete WellTech on list. This command is “[bdb –i PhoBook –a WellTech –v 82265699]”. Read the Phone Book list. This command is “[bdb –i PhoBook]”. Notice: each Phone Book record is using symbol “;” to end. FXS Line (Tel Line)
  • Page 57 0: it is reserved option, please don’t change this value.  Example: Set the tel no/ user id/ user password/ display nema to 101/101/welltech/Eddie and hot line number to **999 for fxs port 5. This command is “[bdb –i Line –a fxs5 –v 0,0,,120,3,0,600,1,**999,0,0,32,32,0,0,101,101,welltech,Eddie,2,0,1,1,0,0 ,0]”...
  • Page 58 (the range is 30 to 300 sec) 0: it is reserved option, please don’t change this value.  Example: Set the domain name to welltech.com and primary proxy to 192.168.18.247, primary proxy port to 8888,outbound proxy to 192.168.18.247, outbound proxy port to 8888.
  • Page 59 This command is “[bdb -i Line -a px -v welltech.com,192.168.18.247,8888,192.168.18.247,8888,,0,,0,120,0, 0,0,0,0,0]” Notice: please input completely command line, there should have 15 commas(,). Read Sip Proxy values This command is [bdb -i Line -a px] SIP Trunk item keyword prefix Values and description...
  • Page 60 Expamle: Create a sip trunk. Trunk ID 3, trunk number 0700123456, trunk account test, trunk password test123, trunk display name welltech. Proxy server domain name welltechtech.com, proxy ip 192.168.18.247, Proxy port 8888, outbound proxy ip 192.168.22.247, outbound proxy port 8890, expire time 60.
  • Page 61 [bdb –s line0] ----- to read line 1 status [bdb –s trunk0] ----- to read sip trunk 1 status Reboot item keyword prefix Values and description Reboot Reboot This command is “[reboot]”...

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