Report Issue; Admin Menu - Triax TDcH 16S-I-Q User Manual

TDcH Compact Headend
When you are in the Dashboard mode and click on the error
indication on the right side, a Channel Status Details window will
pop up.
In this window you can find the status over the last 24 hours.
The window also shows where the failure has occurred, such as the
tuner, CAM or output.
This also helps to evaluate where the errors took place and the
possible reasons for the failure.

5.2.6 Report Issue:

By pressing the report issue button, a window opens where you can download the
log file. Please send us the log file together with your issue explanation.

5.2.7 Admin menu

In the Admin Menu you have the option to Export the current configuration, import a
configuration file, and clear the configuration.
Export Configuration
Note:
The configuration file is not human readable!
Import Configuration
Note:
Configuration files can only be loaded from the same TDcH model!
- TDcH22STC-I config can be loaded at a TDcH22STC-I system
- TDcH22STC-I config can NOT be loaded at a TDcH16S-I
Clear Configuration
Note:
The function "Clear Configuration" will delete the configuration, set the IP address to the default IP address and also
set the password to the default password!
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