Cybersecurity Recommendations Mandatory actions to be taken towards cybersecurity 1. Change Passwords and Use Strong Passwords: The number one reason systems get “hacked” is due to having weak or default passwords. It is recommended to change default passwords immediately and choose a strong password whenever possible.
Page 3
In the event that your social media, bank, email, etc. account is compromised, you would not want someone collecting those passwords and trying them out on your video surveillance system. Using a different username and password for your security system will make it more difficult for someone to guess their way into your system.
Foreword General This Installation Manual (hereinafter referred to as “Manual”) introduces the appearance, preparation before installation, and installation of the PTZ Network Camera (hereinafter referred to as “Camera”). Safety Instructions The following categorized signal words with defined meaning might appear in the Manual.
Page 5
errors in print. If there is any doubt or dispute, please refer to our final explanation. Upgrade the reader software or try other mainstream reader software if the Manual (in PDF format) cannot be opened. All trademarks, registered trademarks and the company names in the Manual are the properties of their respective owners.
Important Safeguards and Warnings Read the Manual carefully before using the Camera, comply with them when using, and keep it well for future reference. Requirements Requirements for installation personnel: Have certificates related to installation and maintenance of the closed-circuit television ...
Page 7
Install the Camera at places with good condition of ventilation and cooling. Do not aim the PTZ lens directly at intense light like the sun, illuminators; otherwise the lens will be damaged. Cleanning Use soft cloth that moistened with cleaning solution to clean the Camera, and then dry the ...
Packing List After unpacking the box, check if there is obvious damage to the appearance of the bracket, and make sure the components are complete against the packing list. For structure of the Camera, see Figure 1-1. Figure 1-1 Structure of the Camera Table 1-1 Packing list Name Housing...
Structure Dimension For dimension of the PTZ, see Figure 2-1. For the rotating angles of the PTZ, see Figure 2-2. Figure 2-1 PTZ dimension (mm) Structure 1...
Page 11
Figure 2-2 PTZ rotating angle Before using the Camera, you need to remove protective films. For position of the protective films, see Figure 2-3. Figure 2-3 Protective film Table 2-1 Protective film Name Lens protective film Structure 2...
Name Camera window protective film Components Positions of reset keys and TF cards are different depending on product models. Model 1 Unscrew the bolts on the left of the PTZ, detach the TF card cover, and then you can see reset key and the TF card.
Figure 2-5 Position of reset button and TF card slot (2) Table 2-3 Reset button and TF card Name Reset button TF card slot 2.2.2 Reset Button The reset button is used to restore the Camera to the original system state. After you have opened the camera rear cover, press and hold the reset switch for over 15 seconds, and the Camera will be restored to the factory default setting.
2.3.2 Cable Requirement 75 ohm. Pure copper cored cables. 95% braided copper shielding. For RS-485 communication cable, see “Appendix 2 RS-485 Cable”. Table 2-4 Cable model China Model International Model Maximum Transmission Distance (Ft\M) RG59/U RG59/U 750 ft/229 m 5C–2 V RG6/U...
Page 15
Cable Description The Camera is equipped with a multi-functional cable including power cord, video cable, audio cable, RS-485 control cable, alarm cable, network cable, high-frequency cable, and optical fiber cable. For picture of the multi-functional combination cable, see Figure 2-6. Camera cables can be different depending on different models, and the actual cables shall prevail.
Page 17
Step 2 Connect alarm output device to ALARM_OUT and ALARM_COM of the user cable. Step 3 Enter the Web interface of the Camera, and do settings for alarm input and output devices. When signal produced by alarm input devices are high level signals, you can select normally-on output;...
Installing the PTZ Checking before Installation Before installation Make sure that the place where the Camera is installed has enough space to hold the Camera and its mounting accessories. Make sure that the wall where the Camera is installed and the bracket have the capacity to bear the weight of the speed and its accessories.
Page 19
Figure 3-1 Drill holes Step 2 Fix the PTZ on the installation base. Place the PTZ base on the installation base, tighten the the expansion screws (you need to purchase expansion screws separately) to fix the PTZ on the installation base. See Figure 3-2.
Figure 3-2 Fix the PTZ on the installation base Step 3 Connect cables. You need to thread the cable through the side cable tray on the PTZ base. See “2.3 Cables”. 3.2.2 Installed on Hollow Base Step 1 Install the PTZ on the bracket. Thread cables through the bracket, and then fix the PTZ on the bracket with screws.
Page 21
Figure 3-3 Install PTZ on the bracket Step 2 Connect cables. For procedures of cable connection, see “2.3 Cables”. The installation is completed. See Figure 3-4. Installing the PTZ...
Page 22
Figure 3-4 Completed installation Installing the PTZ...
Appendix 1 Thunder-Proof and Surge Protection Transient voltage suppressor (TVS) is applied to protect devices against voltage spikes and overvoltage below 6000V. However, it is still necessary to take necessary safeguard measures when installing the Camera in the outdoor environment according to your local electrical safety regulations.
Page 24
Appendix table 1-1 Install PTZ lightning protection devices Description Video lightning conductor. Communication lightning conductor. Power supply lighting conductor. Impedance of the cable connected to the ground wire should be less than 4Ω. The radius is 60 m. Lightning conductor. Steel tube.
Appendix 2 RS-485 Cable Appendix 2.1 General RS-485 industrial buses are half-duplex communication buses whose characteristic impedance is 120Ω. Its maximum load is 32 payloads (including drivers and receivers). Appendix 2.2 RS-485 Transmission Distance When using 0.56 mm (24AWG) twisted pair, depending on different baud rate, the maximum theoretical transmission distances are listed.
To solve the problems, we recommend that you use RS-485 distributors. The RS-485 distributor can avoid the common manner of connection so as to improve transmission quality. See Appendix figure 2-2. Appendix figure 2-2 RS-485 distributor applied Appendix 2.4 FAQ Problem Possible reason Solution...
Page 27
Problem Possible reason Solution Camera One of the RS-485 cables is Replace the broken RS-485 cable with a control is not smooth. broken. new one. The distance between the host Install terminal resistance. and Camera is too long. many Cameras Install RS-485 distributors.
Appendix 3 Relationship between Cable Diameter (24V AC) and Transmission Distance The recommended transmission distances are for reference only, and the actual conditions shall prevail. For Cameras powered by alternating current, the maximum voltage lose rate allowed is 10%. For example, when a device of 20 W rated power is installed 141 inches (42m) away from the transformer, the minimum diameter needed is 0.8000 mm.
Appendix 4 Cable Diameter (36V DC) and Transmission Distance Relationship The recommended transmission distances are for reference only, and the actual conditions shall prevail. For Cameras powered by direct current, the maximum voltage lose rate allowed is 10%. The cables mentioned in the following table are all copper cables with electrical resistivity ofρ...
Need help?
Do you have a question about the PTZ Network Camera and is the answer not in the manual?
Questions and answers