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dynabook Satellite Pro E10-S Maintenance Manual

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概述
Chapter 1
Hardware Overview
1-i

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Summary of Contents for dynabook Satellite Pro E10-S

  • Page 1 概述 Chapter 1 Hardware Overview...

  • Page 2: Table Of Contents

    Figure 1-3 System Unit Block Diagram ................. 1-6 Figure 1-6 Solid state driver ....................1-10 Tables Table 1-2 SSD Specifications ....................1-10 Table 1-3 Battery Specifications ..................1-12 Table 1-4 Quick/Normal Charging Time ................1-12 Satellite Pro E10-S / dynabook E10-S Maintenance Manual 1-ii...

  • Page 3: Features

     Storage The computer accommodates storage with following types: SATA SSD M.2 128GB/256GB EMMC FPGA153 64GB/128GB  Display The resolution of LCD is 1366 * 768 11.6" TN 220nits DP 1366x768 HD display Satellite Pro E10-S / dynabook E10-S Maintenance Manual...
  • Page 4 A HDMI monitor can be connected to HDMI Out Port on the computer.  Micro-SD Slot This slot is for your memory card requirements like SD/Mini SD /Micro SD /SDHC/SDXC and MMC Cards to provide memory card read on your computer. Satellite Pro E10-S / dynabook E10-S Maintenance Manual...
  • Page 5 The computer has an internal camera. The parameter is HD 720p, The internal microphone is embedded in this camera module.  Battery The computer has a 2 Cell (6000mAh) Lithium Ion battery Satellite Pro E10-S / dynabook E10-S Maintenance Manual...

  • Page 6: System Unit Components

    1.2 System Unit Components 1 Hardware Overview 1.2 System Unit Components Figures 1-1/1-2/1-3 and 1-4 show the computer and its system unit configuration, respectively. Figure 1-1 ID Parts Description Placement Satellite Pro E10-S / dynabook E10-S Maintenance Manual...

  • Page 7: Figure 1-2 System Board Configurations

    1 Hardware Overview 1.2 System Unit Components Figure 1-2 System Board Configurations Satellite Pro E10-S / dynabook E10-S Maintenance Manual...

  • Page 8: Figure 1-3 System Unit Block Diagram

     PC4-2400(2400MHz) DDR4 SDRAM supported  8GB modules supported  8GB (1GB x 8)  4GB modules supported  4GB (512MB x 8)  DDR4 1.2V operation  16 internal Banks (4 Bank Groups) Satellite Pro E10-S / dynabook E10-S Maintenance Manual...
  • Page 9  Configurable TDP (TDP) and Low Power Mode  Adaptive Thermal Monitor  Digital Thermal Sensor  Intel Memory Thermal Management  Card Bus Controller  REALTEK RTS5176E-GR  Memory Card Reader Controller Satellite Pro E10-S / dynabook E10-S Maintenance Manual...
  • Page 10  Power supply sequence control  Overheat shutdown support  LED control  Device ON/OFF  Universal I/O port  Battery capacity check Flash memory reprogramming function EC access interface I2C communication control Satellite Pro E10-S / dynabook E10-S Maintenance Manual...
  • Page 11  Data Rate  IEEE 802.11a/g: Standard 54M bps  IEEE 802.11ac : Standard 433.3M bps  IEEE 802.11ax : Standard 1201M bps  Frequency Channel  IEEE802.11a/g: 2.4GHz  IEEE802.11ac : 5GHz Satellite Pro E10-S / dynabook E10-S Maintenance Manual...

  • Page 12: Solid State Drive (Ssd)

    M.2 SSD is composed of semiconductor devices and NAND flash memory. NAND flash memory has high reliability, high technology and small volume The SSD is shown in Figure 1-6 Figure 1-6 Solid state driver Satellite Pro E10-S / dynabook E10-S Maintenance Manual 1-10...

  • Page 13: Power Supply

     Monitors the voltage output to the system block (load/logic circuit side).  Monitors the voltage, over voltage, input/output current of the battery pack.  Monitors the internal temperature of the battery pack.  Monitors the supply voltage from the AC adapter. Satellite Pro E10-S / dynabook E10-S Maintenance Manual 1-11...

  • Page 14: Batteries

    When the AC adapter is attached, the battery is charged by off-state charge when the system is powered off or by on-state charge when it is powered on. Table 1-4 Quick/Normal Charging Time Satellite Pro E10-S / dynabook E10-S Maintenance Manual 1-12...
  • Page 15 A full charge is detected when either of the following conditions is met: The current in the battery charging circuit drops below the predetermined value. The charging time exceeds the fixed Satellite Pro E10-S / dynabook E10-S Maintenance Manual 1-13...
  • Page 16 概要 Chapter 2 Troubleshooting...
  • Page 17 Touchpad ......................2-16 Procedure 1 Test Program Check ..............2-16 Procedure 2 Connector Check and Replacement Check ........ 2-16 2.11 USB Port ........................ 2-17 Procedure 1 Test Program Check ..............2-17 2-ii Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 18 Procedure 1 Windows Application Test ............2-26 Procedure 2 Connector Check and Replacement Check ....... 2-26 2.20 LAN Port........................ 2-27 Procedure 1 Windows Application Test ............2-27 Procedure 2 Connector Check and Replacement Check ....... 2-27 Satellite Pro E10-S / dynabook E10-S Maintenance Manual 2-iii...
  • Page 19 2 Troubleshooting Figures Figure 2-1 Basic Flowchart (1/2) ..................2-3 2-iv Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 20: Outline

    FRU and Chapter 3 for the procedures to use test programs. The following tools are required to perform the diagnostic procedures: 1. USB Memory 2. Screwdrivers (2.0mm, 2.5mm) 3. Multi-meter 4. External monitor with HDMI In Port 5. Headphone 6. SD card Satellite Pro E10-S / dynabook E10-S Maintenance Manual...

  • Page 21: Basic Flowchart

    1. press Power button to turn the computer power on 2. password will erase when computer booted  Make sure Windows® 10 has been installed on the HDD. Any other operating system can cause the computer to malfunction. Maintenance Satellite Pro E10-S / dynabook E10-S...
  • Page 22 Procedure in Section 2.6 See the previous page to "Password=" is displayed?? Delete the password. Follow the HDD diagnostic OS has started?? Procedure in Section 2.8 Figure 2-1 Basic Flowchart (1/2) Satellite Pro E10-S / dynabook E10-S Maintenance Manual...
  • Page 23 Identify the test resulting in the Any error is detected by the Error and perform the appropriate diagnostic program? Diagnostic procedures The system is normal. Figure 2-1 Basic Flowchart (2/2) Maintenance Satellite Pro E10-S / dynabook E10-S...
  • Page 24 16. If Bluetooth error is detected by Windows application, please follow the Bluetooth troubleshooting procedures in section 2.19 17. If LAN Port error is detected by Windows application, follow the LAN Port troubleshooting procedures in section 2.20. Satellite Pro E10-S / dynabook E10-S Maintenance Manual...

  • Page 25: Power Supply

    If the DC IN/Battery Charge LED on System board is still off, follows the steps below: Check 1 Make sure the M/B DC IN/Battery Charge LED on System board goes on in White or Amber. If it does not, go to Procedure 2. Maintenance Satellite Pro E10-S / dynabook E10-S...

  • Page 26: Procedure 2 Connection Check

    Procedure 4 Replacement Check The IO board or FFC cable may be defective. Disassemble the computer and replace the IO board or FFC cable with a new one according to Chapter 4. Satellite Pro E10-S / dynabook E10-S Maintenance Manual...

  • Page 27: System Board

     If an error message appears on the display, perform Procedure 3.  If there is no error message, go to Procedure 2.  If Window 10 is loaded normally, go to Procedure 3. Maintenance Satellite Pro E10-S / dynabook E10-S...

  • Page 28: Procedure 2 Test Program Check

    Procedure 3: Replacement Check The system board or memory may be defective. Disassemble the computer following the steps described in Chapter 4 and replace the system board, memory module with a new one. Satellite Pro E10-S / dynabook E10-S Maintenance Manual...

  • Page 29: Keyboard

    Chapter 4. If the problem persists, perform Check 3. Check 3 The System board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the keyboard is still not functioning properly, perform Procedure 1 2-10 Maintenance Satellite Pro E10-S / dynabook E10-S...

  • Page 30: Display

    Make sure the following cables have been firmly connected to the system board. System board LCD cable If any of the cables is loose or off, reconnect it firmly and return to Procedure Satellite Pro E10-S / dynabook E10-S Maintenance Manual 2-11...
  • Page 31 Procedure 3. If there is still an error, perform Check 5. Check 5 The System board may be faulty. Replace it with a new one. If there is still an error, perform Check 1. 2-12 Maintenance Satellite Pro E10-S / dynabook E10-S...

  • Page 32: Memory

    Insert the diagnostics USB Memory into the computer's USB Port, turn on the computer and run the test. See Chapter 3 for information on how to perform the test. Satellite Pro E10-S / dynabook E10-S Maintenance Manual 2-13...

  • Page 33: Ssd (Solid-State Drive) Or Emmc

    The SSD may be faulty. Replace it with a new one following the instructions in Chapter 4. If the problem persists, perform Check 3. Check 3 The System board may be faulty. Replace it with a new one following the instructions in Chapter 4. 2-14 Maintenance Satellite Pro E10-S / dynabook E10-S...

  • Page 34: Audio Test

    Check 3 The System board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the Audio is still not functioning properly, perform Procedure 1. Satellite Pro E10-S / dynabook E10-S Maintenance Manual 2-15...

  • Page 35: Touchpad

    Chapter 4. If Touchpad or Secure Pad Module replaced is still not functioning properly, perform Check 3. Check 3 System Board may be defective. Replace System Board with new one following steps described in Chapter 4. 2-16 Maintenance Satellite Pro E10-S / dynabook E10-S...

  • Page 36: Usb Port

    System or IO Board, remove it and then return to Procedure 1. If the problem persists, perform Check 2. Check 2 System or IO Board may be faulty. Replace it with a new one following the steps described in Chapter 4. Satellite Pro E10-S / dynabook E10-S Maintenance Manual 2-17...

  • Page 37: Headphone/Microphone Port

    System Board, remove it and then return to Procedure 1. If the problem persists, perform Check 2. Check 2 System Board may be faulty. Replace it with a new one following the steps described in Chapter 4. 2-18 Maintenance Satellite Pro E10-S / dynabook E10-S...

  • Page 38: Hdmi Port

    System Board, remove it and then return to Procedure 1. If the problem persists, perform Check 2. Check 2 System Board may be faulty. Replace it with a new one following the steps described in Chapter 4. Satellite Pro E10-S / dynabook E10-S Maintenance Manual 2-19...

  • Page 39: Micro Sd Card Port

    Chapter 4. If IO Board replaced is still not functioning properly, perform Check 3. Check 3 System Board may be defective. Replace System Board with a new one following steps described in Chapter 4. 2-20 Maintenance Satellite Pro E10-S / dynabook E10-S...

  • Page 40: Camera

    Chapter 4. If Camera Module replaced is still not functioning properly, perform Check 3. Check 3 System Board may be defective. Replace System Board with a new one following the steps described in Chapter 4. Satellite Pro E10-S / dynabook E10-S Maintenance Manual 2-21...

  • Page 41: Wireless Lan

    Chapter 4. If Wireless LAN Module replaced is still not functioning properly, perform Check 3. Check 3 System Board may be defective. Replace System Board with a new one following the steps described in Chapter 4. 2-22 Maintenance Satellite Pro E10-S / dynabook E10-S...

  • Page 42: Battery Pack

    Battery Pack And if the connector is disconnected, connect it firmly to the system board and return to Procedure 1 or 2. If a foreign matter is found on Battery Pack, Satellite Pro E10-S / dynabook E10-S Maintenance Manual 2-23...
  • Page 43 RTC battery and the system board may be poor or the RTC battery may be defective. Disassemble the computer following the steps described in Chapter 4 and replace them. 2-24 Maintenance Satellite Pro E10-S / dynabook E10-S...

  • Page 44: Finger Print

    Print is still not functioning properly, perform Check 2. Check 2 The system board may be defective. Replace the system board with a new one following the steps described in Chapter 4. Then go through procedure 1 again. Satellite Pro E10-S / dynabook E10-S Maintenance Manual 2-25...

  • Page 45: Bluetooth

    Chapter 4. If Bluetooth Module replaced is still not functioning properly, perform Check 3. Check 3 System Board may be defective. Replace System Board with a new one following the steps described in Chapter 4. 2-26 Maintenance Satellite Pro E10-S / dynabook E10-S...

  • Page 46: Lan Port

    Board, remove it and then return to Procedure 1. If the problem persists, perform Check 2. Check 2 System Board may be faulty. Replace it with a new one following the steps described in Chapter 4. Satellite Pro E10-S / dynabook E10-S Maintenance Manual 2-27...
  • Page 47 Chapter 3 Diagnostic Programs...
  • Page 48 4-2-7 CPU Test ..............................3-25 4-2-8 GRAPHICAL DISPLAY Test ......................3-27 4-2-9 Timer Test .............................. 3-25 5. Appendix ..................................3-16 5-1 Log file samples ................................3-16 5-1-1 Text log file sample ..........................3-16 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 49 3 Diagnostic Programs 5-1-2 Html log file sample ..........................3-39 5-2 Keybaord layouts ................................3-21 5-2-1 Taikan_UK ............................. 3-21 5-2-2 Taikan_US ............................. 3-21 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 51: Outline

    2. Preparation 2-1 Creating WPETD USB memory Get the ISO image of WPETD released from Dynabook Inc., usually by NEXTCloud system. Burn the ISO image to USB memory. The USB memory will be Windows PE bootable media. Regarding the USB, use a USB Memory the size of which is 1GB or more.

  • Page 52: Dynabook Wpetd Operation

    3 Diagnostic Programs 3. dynabook WPETD Operation 3-1 Launch WPETD in Windows PE Boot up the target PC by WPETD USB memory created in “2-1 Creating WPETD USB memory”. Windows PE starts then dynabook WPETD will launch. 3-2 System Information Menu When you launch WPETD in Windows PE, you see “System Information”...

  • Page 53: Details Of The System Information

    The following items show network card information. Item Description Network0 - 7 The name of the LAN device connected to the PC Win32_NetworkAdapter MAC Address0 - 7 MAC address of the LAN device Win32_NetworkAdapter Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 54 The name of the Keyboard connected to the PC. Win32_Keyboard If more than one keyboard is connected, the information of up to 4 keyboards are displayed. Mouse0 - 3 The name of the mouse connected to the PC. Win32_PointingDevice Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 55: Diagnostics Test Item Menu

    When you start the test items on "Diagnostic" by clicking [START] button and [Multitask] checkbox is checked, Non-Aging tests you selected are executed first. Each Non-Aging test runs once in order. When all Non-Aging tests are done, Aging tests you selected will start. Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 56 Stops the test during the execution.  This button is effective for each Aging test and at the interval between two Non- Aging tests. Diagnostics Time The elapsed time for the test  Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 57: Test Result

    A test item will be grayed out if the environment is not good enough for the test. In that case, the “Status” will be shown as follows: Status (when grayed out) Explanation Device is not equipped The PC does not equip the device for the test. Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-10...
  • Page 58 5) If Multitask is checked, after all Non Aging tests are done, Aging tests you selected will run simultaneously. 6) If each test’s pass count reaches the “LOOP count” you set or if the [STOP] button is clicked, the test will terminate. 3-11 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 59: Log Management Screen

    Currently log files are already saved under “\Logs” folder of WPETD tool’s USB storage root automatically, so you don’t need to use this function any more unless you want to save them to another USB storage (not the USB storage of WPETD tool). Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-12...
  • Page 60 2-4) Select a folder for saving the logs, then click [OK] button When you click [OK] button without selecting a destination folder, the following warning message will be shown. 2-5) The confirmation message will pop up as follows. 3-13 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 61 (under “¥Logs” folder of WPETD tool’s USB storage root). *1) “the diagnostics one cycle” means from selecting test items, click [START] button to getting the results. Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-14...

  • Page 62: Diagnostics Test Items

    3. When you switch a keyboard layout, the keyboard test is started over. Please refer to 5-2 Keyboard 2-2) - it is “Taikan_UK” layout as an example layouts for total 2 supported keyboard layouts. 3-15 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 63 “OK” is shown in the “Result” field on the “Diagnostics” dialog. ■ In case of FAIL “NG” is shown in the “Result” field on the “Diagnostics” dialog. 4) Test file Keyboard.exe: Test program. Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-16...

  • Page 65: Touch Pad Test

    “NG” is shown in the “Result” field on the “Diagnostics” dialog. 4) Test file TouchPad.exe: Test program. 4-1-4 BATTERY CAPACITY Test 1) Test contents This test checks if the Battery Capacity is OK or not. 2) Test screen 3-17 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 66 “OK” is shown in the “Result” field on the “Diagnostics” dialog. ■ In case of FAIL “NG” is shown in the “Result” field on the “Diagnostics” dialog. 4) Test file BatteryCapacity.exe: Test program. Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-18...

  • Page 67: Battery Off Test (Setting)

    Then the cycle will repeat the number of times you set in the “LOOP COUNT”. Regardless the “LOOP COUNT” you set, if an aging test encounters total 10 errors during the execution, the aging test will terminate. 4-2-1 HDD PHYSICAL Test 1) Test contents 3-19 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 68 The pass count is shown in the “PASS” field. ■ In case of FAIL “NG” is shown in the “Result” field on the “Diagnostics” dialog. The pass and error count are shown in the “pass” and” error” fields respectively. Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-20...

  • Page 69: Hdd Logical Test

    The pass count is shown in the “PASS” field. ■ In case of FAIL “NG” is shown in the “Result” field on the “Diagnostics” dialog. The pass and error count are shown in the “pass” and “error” fields respectively. 3-21 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 70: Memory Test

    ▼Progress status … The test progress 3) Test result If the test cannot allocate the test area or if a compare error occurs, the test will get an error count. ■ In case of PASS Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-22...

  • Page 71: Usb Storage Test

    ■ In case of PASS “OK” is shown in the “Result” field on the “Diagnostics” dialog. ■ In case of FAIL “NG” is shown in the “Result” field on the “Diagnostics” dialog. 3-23 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 72: Sd Storage Test

    ■ In case of FAIL “NG” is shown in the “Result” field on the “Diagnostics” dialog. The detail of the error will be recorded to the WPETD log file as below. Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-24...

  • Page 73: Wired Lan Test

    LAN card to which IP is not assigned. WSAStartup failed: xx In-use API error This is a message that is caused by an xx is the error code. error of Windows Socket API used in the 3-25 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 74: Cpu Test

    The detail of the error is recorded in the log file as follows. Message Explanation The ALU test made an error. An error occurred during ALU test. The FPU test made an error. An error occurred during FPU test. 4-2-8 GRAPHICAL DISPLAY Test Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-26...
  • Page 75 3) Test file “GRAPHICAL DISPLAY Test” is integrated in WPETD (WinPETD.EXE) itself. 4) Test Screens 4-1) Red screen (1) The screen will turn all red “RGB(255, 0, 0)” color. 3-27 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 76 (1) The screen will turn all green “RGB(0, 255, 0)”color. (2) The white text “RGB(0:255:0) <Screen width> x <Screen height>” will be shown at the upper left corner of the screen (3) It will pause for 3 seconds Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-28...
  • Page 77 (1) The screen will turn all white “RGB(255,255,255)”color. (2) The black text “RGB(255:255:255) <Screen width> x <Screen height>” will be shown at the upper left corner of the screen (3) It will pause for 3 seconds 3-29 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 78 (1) The screen will turn all black “RGB(0, 0, 0)”color. (2) 1 pixel wide white vertical lines will be drawn with every 2 pixels. (3) It pause for 3 seconds 4-7) Horizontal Lines Screen Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-30...
  • Page 79 Even line (including line 0 (the most upper line) ) : Cyan, Black, Cyan, Black, …. Odd line: Black, Cyan, Black, Cyan, ….. (3) It pause for 5 seconds 4-9) H patterns Screen 3-31 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 80 (3) It pause for 5 seconds 4-10) Circles/Line-gradation/ASCII-characters Screen Before describing how to display each element on the screen, how the interval of the vertical lines and the horizontal lines derived will be explained. Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-32...
  • Page 81 First, factorize “z” into prime factors: z= S *….*S where S ,…,S are prime numbers with S <S <….<S and 0 < t , … t 3-33 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 82 - 4th line: Position (X/2-9*24, 4*Z + 45), 48 characters 0x50 (‘P’), 0x4F (‘O’), … down to 0x21(‘!’) - 5th line: Position (X/2-9*24, 4*Z + 60), 48 characters 0x20 (Space), 0x21(‘!’), … up to 0x4F (‘O’) Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-34...
  • Page 83 Red : red = 255; , Pen_Color = RGB(red--, 0, 0); , Brush_Color = RGB(red--, 0, 0); White: red = green = blue = 255; , Pen_Color = RGB(red--, green--, blue--); , Brush_Color = RGB(red--, green--, blue--); Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-35...

  • Page 84: Timer Test

    In the simple test mode, the test is carried out at intervals of 5 seconds before and after 10 seconds in advanced test mode. It verifies that there is no deviation between the estimated time of calculation and the actual acquisition time. 2) Test screen Start time 3-36 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 85: Appendix

    BIOS GSWString=GSW:1000000000 DPK Injected=No CPU Name0=Intel(R) Celeron(R) N4020 CPU @ 1.10GHz CPU Clock0=Current Clock=1101 MHz Max Clock=1101 MHz CPU Socket0=SOCKET 0 CPU Description0=Intel64 Family 6 Model 122 Stepping 8 L2Cache0=4096 KB Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-37...
  • Page 86 [CPU] pass count=9 error count=0 test mode=Detail [GRAPHICAL DISPLAY] pass count=1 error count=0 test mode=Detail [TIMER] pass count=5 error count=0 test mode=Detail [KEYBOARD] pass count=1 error count=0 test mode=Detail Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-38...
  • Page 87 There is some time interval between being pushed the [START] button and the first test starts. That is why the value "End Time - Start Time" is usually bigger than "Diagnostic Time". 3-39 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 88: Html Log File Sample

    3 Diagnostic Programs 5. Appendix 5-1-2 Html log file sample Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-40...
  • Page 89 5. Appendix gnostic Programs 3 Dia 3-41 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 90: Keybaord Layouts

    3 Diagnostic Programs 5. Appendix 5-2 Keybaord layouts 5-2-1 Taikan_UK 5-2-2 Taikan_US Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-42...
  • Page 91 How to create a bootable Taikan Maintenance Tool .................. 3-2 4.1.1 Create Procedure ............................3-22 How to startup the Taikan Maintenance Tool ................... 3-23 4.2.1 Startup Procedure ............................3-23 Issues may occurred............................ 3-14 4.3.1 Not Support System ............................. 3-14 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 93: Overview

    Update BIOS 1.2 Target Models Target Model Note Emdoor Taikan10 21A model 1.3 Tool History & Supported FW Versions Tool Ver. BIOS Ver. EC Ver. Note 1.00 1.40 New release for Taikan10. Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 94: Data File Used For Maintenance

    Current X:\TAIKAN10_GLK_V0.20_20210423.bin file's ROM GUID does NOT match this machine's BIOS ROM GUID! XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX No target (applicable) BIOS found at \data folder! Please check machine is target or not! Hit any key to shutdown. Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 95: Maintenance Functions

    System UUID in Type 1 System SKU number System SKU number in Type 1 OEM string OEM string in Type 11 GSW string GSW string in Type 12 System date & time The PC’s date time Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 97: Maintenance Tips For Bios Ver. & Dmi Info

    * - Don't interrupt/press Power(or un-plug AC) when it is being updated. * - Don't remove/plug-in external devices when it is being updated. ******************************************************************************** Input [y] or [n] & Press [Enter] key: Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 98 Copyright (c) 2007 - 2017, Intel Corporation. All rights reserved. FPT Operation Successful. 4) Once update is completed, the system will be automatically rebooted. (Next, please remember to update DMI info if you replaced the motherboard. Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 99: Update Procedure

    DMI info. Note: This function will try to write Manufacture Name as “Dynabook Inc.” first directly in case of it is not (for the first time). And if current UUID is invalid (all 0 or 1), it will generate a System UUID automatically and write it to the PC.
  • Page 100 : PYT00E OEM String : PYT00E-AAA14,R20700H2Z00#B GSW String : GSW:1000000000 ---------------------------------------------------------------------- 5/11/2021 12:22:49 AM DMI Data SATELLITE PRO E10-S written successfully New Product Name : SATELLITE PRO E10-S New Version Number New Serial Number New SKU Number New OEM String...
  • Page 101 3 Diagnostic Programs 5) If you enter a DMI data that does not match the pattern (regular expression), it will show prompt like below. dynabook DMI Information data maintenance program Ver. 1.0.1.0 Manufacturer Name : Dynabook Inc. Product Name SATELLITE PRO E10-S...

  • Page 103: Bios Update (When Motherboard Is Not Replaced)

    Updating NVRAM Block ....Done Verifying NVRAM Block ....Done Erasing RomHole Block ....Done Updating RomHole Block ..... Done Verifying RomHole Block .... Done Process completed. Press any key to continue . . . Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 105: Others

    * 50 – Shutdown Shutdown 3.5.2 On the initial screen, input [50] and press the [Enter] key to shut down the system. * 40 – Reboot & Enter BIOS Setup * 50 – Shutdown Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-10...

  • Page 106: Appendix

    DiskPart successfully converted the selected disk to GPT format. DISKPART> create partition primary DiskPart succeeded in creating the specified partition. DISKPART> format fs=fat32 label=BIOS_DMI_UP quick 100 percent completed DiskPart successfully formatted the volume. DISKPART> exit Leaving DiskPart... C:\Windows\system32> 3-11 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 107 (You can press Ctrl +A to select all, right-click it and “Send to” the USB flash media.) 6) Right-click the drive of USB flash media, select “Eject” menu to get a bootable USB flash media of this tool. Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-12...

  • Page 108: How To Startup The Taikan Maintenance Tool

    * 3 – BIOS Update for DBIEMD00 (Using BIOS Ver.: 1.30) * ---------------------------------------------------------------------------- * * 40 – Reboot & Enter BIOS Setup * 50 – Shutdown ******************************************** Ver. 1.00 (for Taikan10) ********** Input Number & Press [Enter] key: 3-13 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 109: Issues May Occurred

    Mother board "DBIIP301" is not a target of: ^DBIEMD00$ XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX No target (applicable) BIOS found at \data folder! Please check machine is target or not! Hit any key to shutdown. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Maintenance Manual Satellite Pro E10-S / dynabook E10-S 3-14...
  • Page 110 4 Replacement Procedures 概述 Chapter 4 Replacement Procedures...
  • Page 111 Rotating shaft & LCD Module .................. 4-11 Removing Rotating shaft &LCD Module ............4-11 Installing Rotating shaft & LCD Module ............4-11 Heat sink ........................4-12 Removing Heat sink .................... 4-12 Installing Heat sink ....................4-12 4-ii Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 112 Installing Touchpad ....................4-17 4.11 RTC Battery ........................4-18 Removing RTC Battery ..................4-18 Installing RTC Battery ..................4-18 4.12 LCD Panel ........................4-19 Removing LCD Panel ..................4-19 Installing LCD Panel .................... 4-20 Maintenance Manual Satellite Pro E10-S / dynabook E10-S 4-iii...
  • Page 113 Figure 4-6 Removing Heat sink ....................12 Figure 4-7 Removing System Board ..................13 Figure 4-8 Removing I/O Board ....................14 Figure 4-9 Removing Speaker and Touch pad ...............15 Figure 4-10 Removing RTC Battery ..................16 Figure 4-11 LCD Panel......................17 4-iv Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 114: General

    Then start removal and replacement. Base Enclosure Rotating shaft Battery Pack & LCD Module Heat sink System Board I/O Board 4.10 4.11 RTC Battery Speaker Touch pad 4.12 LCD Panel Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 115 Never work with damp or wet hands. To avoid personal injury, use care to avoid the sharp edges or corners of the components. Maintenance Manual Satellite Pro E10-S / dynabook E10-S...
  • Page 116 Inside the PC are components that become hot during operation (such as the CPU and cooling module). To avoid burns, let the hot components cool down before starting inspection or repair task. Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 117: Before You Begin

    To avoid personal injury, use care to handle components that have sharp edges or corners. After you have replaced a FRU, check that the FRU works correctly to ensure normal computer operation. Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 118: Removing Procedures

     Check that all the required screws are used to secure the FRU. Using wrong screws can damage the threads or heads of the screws or does not ensure that the FRU are secure. After installing a FRU, make sure that the FRU and computer work normally. Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 119: Tools And Equipment

     CM2.0 X 0.15 N･m  CM2.0 X 2.5 0.18 N･m  CM2.0 X 4.0 0.27 N･m  CM2.0 X 5.5 0. 36 N･m Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 120: Base Enclosure

    1. Check whether the connecting line is blocked above the screw hole 2. Place Base Enclosure in correct position. 3. Lock all buckles 4. Install the 11 screws fixing the Base Enclosure CM2.0X5.5Xφ4.0X0.5. Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 121: Battery Pack

    Do not drop, hit, twist, or bend the battery packs. Do not scratch or break up their casing. 1. Disconnect the battery interface (J2) cable 2. Remove four CM2.0X4.0Xφ4.0X0.5 silvery Phillips head screws securing Battery. 3. Remove Battery. Figure 4-3 Removing battery pack Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 122: Installing Battery Pack

    2. Place Battery Pack in correct position. 3. Secure Battery with four CM2.0X4.0Xφ4.0X0.5 silvery Phillips head screws. 4. Connect Connect the battery interface (J2) cable 5. battery interface (J2) cable Not higher than the screw hole Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 123: Ssd

    Install SSD according to the following procedures and Figures 4-4. 1. Insert the SSD into the system board (J4) 2. Check if the SSD is pressed onto the cable 3. Secure it with one CM2.0X2.0Xφ5.0X0.5 black Phillips head screw Maintenance Manual Satellite Pro E10-S / dynabook E10-S 4-10...

  • Page 124: Rotating Shaft & Lcd Module

    2. Install the six screws of the left and right shafts CM2.0X5.5Xφ4.0X0.5 3. Install the one screws of the right shafts, CM2.0X4.0X φ 4.0X0.5 4. Parallel insertion of LCD cable,Fit the LCD connecting and fixing glue well 4-11 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 125: Heat Sink

    Install heat sink according to the following procedures and Figures 4-6. 1. Place the Heat sink in the correct fixed position 2. Install the radiator with 6 fixing screws CM2.0X2.5X φ 4.0X0.5 Maintenance Manual Satellite Pro E10-S / dynabook E10-S 4-12...

  • Page 126: System Board

    3. Install two system board fixing screws CM2.0X2.0Xφ4.0X0.5 4. Install the following connection cables( I/O FPC J10 , Speaker cables J6 , keyboard FPC J1 , Touch Pad FPC CON2 , DC cables CON1 ,antenna EU2 ) 4-13 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 127: I/O Board

    Install I/O Board according to the following procedures and Figures 4-8 1. Place the I/O board in the correct fixed position 2. Install the I / O board bracket 3. Install one I / O board fixing screw CM2.0X2.5Xφ5.0X0.5 Maintenance Manual Satellite Pro E10-S / dynabook E10-S 4-14...

  • Page 128: Speaker

    Remove Speaker Connects Cables 3. According to order Figure 4-9 Removing Speaker Install Speaker Install Speaker according to the following procedures and Figures 4-9 1. Install the left Speaker 2. Install the right Speaker 4-15 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 129: Touchpad

    Remove Touch pad according to the following procedures and Figures 4-10 1. Remove the 2PCS touch pad conductive cloth 2. Remove FPC cable of touch pad 3. Remove touch pad bracket Figure 4-10 Removing Touch Pad Maintenance Manual Satellite Pro E10-S / dynabook E10-S 4-16...
  • Page 130 6. Place Touch pad in correct position (Keep the interval consistent) 7. Installing the touch pad Mylar (Keep the interval consistent) 8. Install Touch pad bracket 9. Parallel insertion touch pad FPC 10. Install 2pcs touch pad conductive cloth 4-17 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 131: Rtc Battery

    Installing RTC Battery Instal RTC Battery according to the following procedures and Figures 4-11 1. Place RTC battery in corresponding position 2. Installing the RTC Battery 3. Plug RTC battery interface(J20) Maintenance Manual Satellite Pro E10-S / dynabook E10-S 4-18...

  • Page 132: Lcd Panel

    4. Remove the shaft support 5. Remove the LCD Panel fixed easy pull adhesive 6. Remove LCD 7. Remove the cable between LCD and Camera cable Figure 4-12 Removing LCD Panel 4-19 Maintenance Manual Satellite Pro E10-S / dynabook E10-S...

  • Page 133: Installing Lcd Panel

    4. Install the six shaft screws CM2.0X5.5Xφ4.0X0.5 5. Install two screws to fix the LCD panel CM2.0X2.0Xφ4.0X0.5 6. Pay attention to adjust the LCD and cable 7. Install the B cover Maintenance Manual Satellite Pro E10-S / dynabook E10-S 4-20...

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