dynabook SATELLITE PRO C50-H Maintenance Manual
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dynabook SATELLITE PRO C50-H Maintenance Manual

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Chapter 1 Hardware
Overview

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Summary of Contents for dynabook SATELLITE PRO C50-H

  • Page 1 Chapter 1 Hardware Overview...

  • Page 2: Table Of Contents

    Figure 1-3 System Board Configurations .................7 Figure 1-4 System Unit Block Diagram ................8 Figure 1-5 Solid state driver ...................13 Tables Table 1-1 SSD Specifications ..................14 Table 1-2 Battery Specifications ..................15 Table 1-3 Quick/Normal Charging Time ................16 SATELLITE PRO C50-H, SATELLITE C50-H Maintenance Manual...
  • Page 3 1.1 System Features Dynabook Satellite C50/Pro C50 is a Slim and Light entry notebook PC based on the mobile Intel Ice Lake U series Processor, providing high-speed processing capabilities and advanced features. The computer employs a Lithium Ion battery that allows it to be battery-operated for a longer period of time.

  • Page 4: Solid State Drive (Ssd)

    This internal LAN has RJ45 jack to directly accommodate a LAN cable.  Wireless LAN The internal Mini Card slot supports, Intel Jefferson Peak1, 802.11ac+BT5.0 and Intel Harrison Peak2, 802.11ax+BT5.1 Wireless LAN cards. The Antenna has two wires dual band. SATELLITE PRO C50-H, SATELLITE C50-H Maintenance Manual...
  • Page 5 The computer has an internal camera. It supports HD (0.9M) with Camera shutter. It also supports Camera LED, LED is on when Camera working. The internal microphone is embedded in this camera module. SATELLITE PRO C50-H, SATELLITE C50-H Maintenance Manual...

  • Page 6: Figure 1-1 Id Parts Description Placement

     Battery The computer has a 2 Cell (6000mAh) Lithium Ion battery pack.  Figures 1-1/1-2/1-3 and 1-4 show the computer and its system unit configuration, respectively. Figure 1-1 ID Parts Description Placement SATELLITE PRO C50-H, SATELLITE C50-H Maintenance Manual...

  • Page 7: Figure 1-2 Computer Block Diagram

    Figure 1-2 Computer Block Diagram Figure 1-3 System Board Configurations SATELLITE PRO C50-H, SATELLITE C50-H Maintenance Manual...

  • Page 8: System Unit Components

    1.2 System Unit Components Figure 1-4 System Unit Block Diagram SATELLITE PRO C50-H, SATELLITE C50-H Maintenance Manual...
  • Page 9 It can incorporate up to 16GB of memory configuration.  PC4-3200 (3200MHz) supported SO-DIMM DDR4  DDR4 1.2V operation  Data transfer rates: PC4-3200 on i3/i5/i7 CPU  BIOS ROM (Flash memory) SATELLITE PRO C50-H, SATELLITE C50-H Maintenance Manual...
  • Page 10  Intel Turbo Boost Technology 2.0 Power Control  Configurable TDP (cTDP) and Low Power Mode  Adaptive Thermal Monitor  Digital Thermal Sensor  Intel Memory Thermal Management  Scenario Design Power(SDP) SATELLITE PRO C50-H, SATELLITE C50-H Maintenance Manual...

  • Page 11: Power Supply

     Interface controller function  EC  Power Supply sequence control  Overheat shutdown support  LED control  Beep control  Cooling fan speed control  Universal I/O port  Battery capacity check SATELLITE PRO C50-H, SATELLITE C50-H Maintenance Manual...
  • Page 12  IEEE 802.11b: 11Mbps  IEEE 802.11a/g: 54Mbps  IEEE 802.11n: 300Mbps  IEEE 802.11ac :866.7Mbps  IEEE 802.11ax :2.4Gbps  Frequency Channel Intel Jefferson Peak1  IEEE802.11b/g :2.4GHz  IEEE802.11n :2.4GHz/5GHz  IEEE 802.11ax :2.4Gbps SATELLITE PRO C50-H, SATELLITE C50-H Maintenance Manual...

  • Page 13: Figure 1-5 Solid State Driver

    Memory which has a high reliability and a high technology in a small form factor for using a SSD The SSD is shown in Figure 1-5 and some of its specifications are listed in Table 1-1. Figure 1-5 Solid state driver SATELLITE PRO C50-H, SATELLITE C50-H Maintenance Manual...

  • Page 14: Table 1-1 Ssd Specifications

     Instructs the gate array to enable/disable tuning the power on.  Controls power-on/off operation. 4. Status display  Turns on the Power.  Battery indicator (in Blue or Amber or Amber Blink). SATELLITE PRO C50-H, SATELLITE C50-H Maintenance Manual...

  • Page 15: Main Battery

    Battery Charging Control 1.52 Battery charging is controlled by TI BQ24780S. When AC adapter and battery pack are attached to the computer, BQ24780S controls the charge on/off state and detects a full charge. SATELLITE PRO C50-H, SATELLITE C50-H Maintenance Manual...

  • Page 16: Table 1-3 Quick/Normal Charging Time

    A full charge is detected when either of the following conditions is met: The current in the battery charging circuit drops below the predetermined value. The charging time exceeds the fixed limit. SATELLITE PRO C50-H, SATELLITE C50-H Maintenance Manual...
  • Page 17 Chapter 2 Troubleshooting...
  • Page 18 Chapter 2 Contents Outline........................4 Basic Flowchart......................4 Power Supply......................8 Procedure 1 Power Icon Check ................5 Procedure 2 Connection Check................9 System Board......................10 Procedure 1 Message Check ...................10 Procedure 2 Test Program Check ................10 Procedure 3 Replacement Check ................10 Keyboard........................11 Procedure 1 Test Program Check ................11 Procedure 2 Connector Check and Replacement Check..........11 Display ........................12 Procedure 1 External Monitor Check...............12...
  • Page 19 2.12 Headphone Port .......................19 Procedure 1 Windows Application Test ..............19 Procedure 2 Connector Check and Replacement Check...........19 2.13 Microphone Port ......................20 Procedure 1 Windows Application Test ..............20 Procedure 2 Connector Check and Replacement Check...........20 2.14 HDMI Port.........................21 Procedure 1 Windows Application Test ..............21 Procedure 2 Connector Check and Replacement Check...........21 2.15 TF card Port.......................22...
  • Page 20 2 Troubleshooting 2.1 Outline 2.1 Outline This chapter describes the fault diagnostic procedures for field replaceable units (FRUs) in the computer. The FRUs covered here are as follows: System Board 2. Keyboard 3. Display 4. Memory 5. SSD 6. Audio 7.
  • Page 21 Charge LED is on? Turn the power on Follow the display diagnostic Any error message is Procedure in Section 2.6 displayed? Message “dynabook” See the previous page to Delete is displayed? the password. Follow the SSD diagnostic OS has started? Procedure in Section 2.5...
  • Page 22 2 Troubleshooting 2.2 Basic Flowchart Insert Bootable USB Memory into USB Port. Follow the keyboard diagnostic Diagnostic Program Procedure in Section 2.6 is loaded? Perform each test with the diagnostic program. Identify the test resulting in the Any error is detected by error and perform the appropriate the diagnostic program? Diagnostic procedures...
  • Page 23 2 Troubleshooting 2.2 Basic Flowchart If diagnostic program cannot detect an error, the error may be intermittent. Run continuous test program repeatedly to isolate problem. Check log utility function to confirm which diagnostic test detects error, and perform appropriate troubleshooting procedures as below: 1.
  • Page 24 2 Troubleshooting 2.3 Power Supply 2.3 Power Supply The power supply in the computer controls many functions and components. To check if the power supply is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1 Power Icon Check Procedure 2 Connection Check Procedure 3 Replacement Check Procedure 1 Power Icon Check...
  • Page 25 Make sure the DC IN/Battery Charge LED goes on in White or Amber again.If it does not, go to Procedure 3. 2 Troubleshooting 2.3 Power Supply Procedure 2 Connection Check Power is supplied to the system board as illustrated below: Follow the steps below to check whether each connector has been connected correctly: Check 1 Make sure the AC adaptor and AC power cord have been firmly plugged into the DC IN socket and...
  • Page 26 2 Troubleshooting 2.4 System Board 2.4 System Board To check if the system board is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1 Message Check Procedure 2 Test Program Check Procedure 3 Replacement Check Procedure 1 Message Check When the power is turned on, the system performs the self-diagnostic Power On Self Test (POST) embedded in the BIOS ROM.
  • Page 27 2 Troubleshooting Keyboard 2.5 Keyboard To check if the computer’s keyboard is defective or malfunctioning, follow troubleshooting procedures below as instructed. Procedure 1 Test Program Check Procedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check Execute the Keyboard test available as part of the maintenance test program. See Chapter 3 for information on how to perform the test.
  • Page 28 The memory may be defective. Replace the memory module with a new one following the steps described in Chapter 4. 2 Troubleshooting 2.6 Display 2.6 Display To check if the computer’s display is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1 External Monitor Check (Monitor with HDMI terminal) Procedure 2 Test Program Check Procedure 3 Connector Check and Replacement Check...
  • Page 29 If any of the cables is loose or off, reconnect it firmly and return to Procedure 3. If there is still an error, perform Check 2. 2 Troubleshooting 2.6 Display Check 2 The LCD cable may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform Check 3.
  • Page 30 2 Troubleshooting 2.7 Memory 2.7 Memory To check if the computer’s Memory Module is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1 Test Program Check Procedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check Execute Memory Test Program available as part of the maintenance test program.
  • Page 31 the tape is stuck to any part of memory, stick it back to the specified point and if a foreign matter is found on memory, remove it and then return to Procedure 1. If there is still an error, perform Check 2.
  • Page 32 Check 3 The System board may be faulty. Replace it with a new one following the instructions in Chapter 4. 2 Troubleshooting 2.9 Audio Test 2.9 Audio Test To check if the computer’s Speaker is defective or malfunctioning, follow troubleshooting procedures below as instructed.
  • Page 33 The System board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the Audio is still not functioning properly, perform Check 4. Check 4 The memory may be defective. Replace the memory module with a new one following the steps described in Chapter 4.
  • Page 34 If the tape is stuck to any part of Touchpad , stick it back to the specified point and if a foreign matter is found on Touchpad, remove it and then return to Procedure 1. If there is still an error, perform Check 2.
  • Page 35 And if the connector is disconnected, connect it firmly to the system board and return to Procedure 1. If a foreign matter is found on USB Port of System Board, remove it and then return to Procedure 1. If the problem persists, perform Check 2. Check 2 System Board may be faulty.
  • Page 36 And if the connector is disconnected, connect it firmly to the system board and return to Procedure 1. If a foreign matter is found on Headphone Port of System Board, remove it and then return to Procedure 1. If the problem persists, perform Check 2. Check 2 System Board may be faulty.
  • Page 37 And if the connector is disconnected, connect it firmly to the system board and return to Procedure 1. If a foreign matter is found on Microphone Port of System Board, remove it and then return to Procedure 1. If the problem persists, perform Check 2. Check 2 System Board may be faulty.
  • Page 38 And if the connector is disconnected, connect it firmly to the system board and return to Procedure 1. If a foreign matter is found on HDMI Port of System Board, remove it and then return to Procedure 1. If the problem persists, perform Check 2. Check 2 System Board may be faulty.
  • Page 39 And if the connector is disconnected, connect it firmly to the system board and return to Procedure 1. If a foreign matter is found on IO Board, remove it and then return to Procedure 1. If the problem persists, perform Check 2. Check 2 IO may be faulty.
  • Page 40 And if the connector is disconnected, connect it firmly to the system board and return to Procedure 1. If a foreign matter is found on type-C Card, remove it and then return to Procedure 1.If the problem persists, perform Check 2. Check 2 Type-C Card may be faulty.
  • Page 41 Make sure Camera Module FPC Cable has been firmly connected to the connector on System Board. Also make sure Camera Module is free of foreign matters. And if the connector is disconnected, connect it firmly to the system board and return to Procedure 1.
  • Page 42 Make sure Wireless LAN module has been firmly connected to the connector on the system board. Also make sure Wireless LAN module is free of foreign matters. And if the connector is disconnected, connect it firmly to the system board and return to Procedure 1.
  • Page 43 Record current Battery charged percentage value. Connect AC adaptor power cable to unit to charge battery. After 10 mins, check system battery icon in window again. If Battery charged percentage is not increased, go to Procedure 3. If Battery charged percentage is increased or is full charged, Battery Pack is functioning properly.
  • Page 44 2 Troubleshooting 2.20 Bluetooth 2.20 Bluetooth Bluetooth is combo module with Wireless LAN on this model. Bluetooth Module or system board may be the reason of Bluetooth fault. Either of these two components may be damaged. To determine if the computer’s Bluetooth module is functioning properly, perform following procedures.
  • Page 45 Make sure Bluetooth module has been firmly connected to the connector on the system board. Also make sure Bluetooth module is free of foreign matters. And if the connector is disconnected, connect it firmly to the system board and return to Procedure 1.
  • Page 46 And if the connector is disconnected, connect it firmly to the system board and return to Procedure 1. If a foreign matter is found on LAN Port on System Board, remove it and then return to Procedure 1. If the problem persists, perform Check 2. Check 2 System Board may be faulty.
  • Page 47 2Troubleshooting 2.22Fingerprint 2.22 Fingerprint The computer supports fingerprint.Check your computer’s fingerprint lf afault occurs ,follow the instructions below to execute the troubleshooting procedure. Procedure 1 Windows Application Test Procedure 2 Connector Check and Replacement Check Procedure 1 Windows Application Test Please power on the computer into Windows.
  • Page 48 2Troubleshooting 2.23 BIOS 2.23 BIOS Check 1 Short circuit PCB test point TP30 and TP81 copper spots, press the power button, the machine into the BIOS reset state.
  • Page 49 FOR INTERNAL USE ONLY Chapter 3 Diagnostic Programs Copyright (C) 2020 Dynabook Inc., All Rights Reserved. TOTAL 51CONT.ON 2 PAGE NO. 1...
  • Page 50 Windows PE Test & Diagnostics Product Specification ＜認定受付番号：PQS20200500302＞[REV00] ＜認定受付番号：PQS20200500303＞[REV01] ＜認定受付番号：PQS20200500305＞[REV02] Dynabook 株式会社 Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 3 PAGE NO.2...
  • Page 51 Dynabook Inc. (注): 頁より英文資料となっています。 本技術情報には当社の機密情報が含まれておりますの NOTE: The previous pages are で、当社の書面による承諾なく第３者に開示すること the Japanese documentation. はできません。また、当社の承諾を得た場合であって The English ones start from this page. も、本技術情報は外国為替及び外国貿易管理法に定め る特定技術に該当するため、非居住者に提供する場合 には、同法に基づく許可を要することがあります。 Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 4 PAGE NO.3...
  • Page 52 3-3-3 Add “Item not support this device” status support. [SWT](SCD) Li Zhencheng Wang Bocai Guo Hongji 4-1-1 KEYBOARD test updated to support different layouts. 5-2 Keyboard layouts added. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 5 PAGE NO.4...
  • Page 53 4-2-5 ODD Test ..............................31 4-2-6 WIRED LAN Test ............................ 31 4-2-7 CPU Test ..............................32 4-2-8 GRAPHICAL DISPLAY Test ......................... 33 4-2-9 Timer Test ..............................43 5. Appendix ................................... 44 Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 6 PAGE NO.5...
  • Page 54 5-1-2 Html log file sample ..........................47 5-2 Keybaord layouts [Rev02] ............................... 49 5-2-1 YangPass_14_UK ............................. 49 5-2-2 YangPass_14_US ............................. 49 5-2-3 YangPass_15_UK ............................. 50 5-2-4 YangPass_15_US ............................. 50 5-2-5 YangPass_15_JP ............................51 Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 7 PAGE NO.6...
  • Page 55 2. Preparation 2-1 Creating WPETD USB memory Get the ISO image of WPETD released from Dynabook Inc., usually by KIZUNA system. Burn the ISO image to USB memory. The USB memory will be Windows PE bootable media. Regarding the USB, use a USB Memory the size of which is 1GB or more.
  • Page 56 If you have some grayed-out test items by missing something for example “missing test medium”, recover the situation then click this button and check if it turns to enable.  [Shutdown] button It shuts down Windows PE. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 9 PAGE NO.8...
  • Page 57 The following items show network card information. Item Description Network0 - 7 The name of the LAN device connected to the PC Win32_NetworkAdapter MAC Address0 - 7 MAC address of the LAN device Win32_NetworkAdapter Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 10 PAGE NO.9...
  • Page 58 If more than one keyboard is connected, the information of up to 4 keyboards are displayed. Mouse0 - 3 The name of the mouse connected to the PC. Win32_PointingDevice Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 11 PAGE NO.10...
  • Page 59 You can stop the tests during their running when you need. You can also save log files for the tests in the external media such as a USB Memory. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 12 PAGE NO.11...
  • Page 60 Stops the test during the execution.  This button is effective for each Aging test and at the interval between two Non-Aging tests. Diagnostics Time The elapsed time for the test  Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 13 PAGE NO.12...
  • Page 61 In that case, the “Status” will be shown as follows: Status (when grayed out) Explanation Device is not equipped The PC does not equip the device for the test. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 14 PAGE NO.13...
  • Page 62 5) If Multitask is checked, after all Non Aging tests are done, Aging tests you selected will run simultaneously. 6) If each test’s pass count reaches the “LOOP count” you set or if the [STOP] button is clicked, the test will terminate. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 15 PAGE NO.14...
  • Page 63 Overall test result Save button 1) To show a log file If you click on a log file name, the file will be opened in the text format. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 16 PAGE NO.15...
  • Page 64 2-4) Select a folder for saving the logs, then click [OK] button When you click [OK] button without selecting a destination folder, the following warning message will be shown. 2-5) The confirmation message will pop up as follows. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 17 PAGE NO.16...
  • Page 65 *1) “the diagnostics one cycle” means from selecting test items, click [START] button to getting the results - Windows PE Log files are created under “X:¥”. X is a RAM drive. Therefore, all log files will be gone when you shut down the system. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 18 PAGE NO.17...
  • Page 66 4. Before you select the layout, the drop-down list already filtered out (only show) the layouts of 14-inch for YangPass30M model, and filtered out (only show) the layouts of 15-inch for YangPass20/YangPass30L models. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 19 PAGE NO.18...
  • Page 67 “OK” is shown in the “Result” field on the “Diagnostics” dialog. ■ In case of FAIL “NG” is shown in the “Result” field on the “Diagnostics” dialog. 4) Test file Keyboard.exe: Test program. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 20 PAGE NO.19...
  • Page 68 When above message box appears, please confirm all the LEDs (Two Charge LEDs at left side, Power LED, Caps Lock and Num Lock on left top of KB) are: Off 3) Test Result Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 21 PAGE NO.20...
  • Page 69 “OK” is shown in the “Result” field on the “Diagnostics” dialog. ■ In case of FAIL “NG” is shown in the “Result” field on the “Diagnostics” dialog. 4) Test file TouchPad.exe: Test program. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 22 PAGE NO.21...
  • Page 70 “OK” is shown in the “Result” field on the “Diagnostics” dialog. ■ In case of FAIL “NG” is shown in the “Result” field on the “Diagnostics” dialog. 4) Test file BatteryCapacity.exe: Test program. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 23 PAGE NO.22...
  • Page 71 The CPU fan test starts like above, it will test the full speed and half speed of the CPU fan. You can hear the sound when the CPU fan running at full/half speed during the test. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 24 PAGE NO.23...
  • Page 72 If the power adapter (AC) is still plugged-in, this message box will be popped-up again after clicked “OK” or “X”. NOTE: After power adapter (AC) unplugged and battery off setting, DO NOT plug-in it again before shutting down the PC. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 25 PAGE NO.24...
  • Page 73 Then the cycle will repeat the number of times you set in the “LOOP COUNT”. Regardless the “LOOP COUNT” you set, if an aging test encounters total 10 errors during the execution, the aging test will terminate. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 26 PAGE NO.25...
  • Page 74 ■ In case of PASS “OK” is shown in the “Result” field on the “Diagnostics” dialog. The pass count is shown in the “PASS” field. ■ In case of FAIL Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 27 PAGE NO.26...
  • Page 75 ■ In case of FAIL “NG” is shown in the “Result” field on the “Diagnostics” dialog. The pass and error count are shown in the “pass” and “error” fields respectively. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 28 PAGE NO.27...
  • Page 76 ▼Progress status … The test progress 3) Result If the test cannot allocate the test area or if a compare error occurs, the test will get an error count. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 29 PAGE NO.28...
  • Page 77 ▼ Drive information … The drive letter of the USB being tested ▼ Test item … The test item being executed: File Access test. ▼ Progress status … The test progress 3) Result Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 30 PAGE NO.29...
  • Page 78 ■ In case of PASS “OK” is shown in the “Result” field on the “Diagnostics” dialog. ■ In case of FAIL “NG” is shown in the “Result” field on the “Diagnostics” dialog. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 31 PAGE NO.30...
  • Page 79 If you use an attached Wired LAN adapter such as a USB LAN adapter, remove it from the PC as WPETD cannot detect the built-in adapter correctly. 2) Test Screen Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 32 PAGE NO.31...
  • Page 80 1-3) The executes ALU test and FPU test five times on the each CPU core. WPETD supports to test up to 8 cores. If there is no problem with test 1-2 and 1-3, the test will get 1 Pass. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 33 PAGE NO.32...
  • Page 81 4-2-8 GRAPHICAL DISPLAY Test 1) Test contents This test will go through a series of solid color screen test followed by H pattern test and circles/line-gradation/ASCII-characters test and as follows: Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 34 PAGE NO.33...
  • Page 82 (2) The white text “RGB(255:0:0) <Screen width> x <Screen height>” will be shown at the upper left corner of the screen (3) It will pause for 3 seconds 4-2) Green Screen Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 35 PAGE NO.34...
  • Page 83 (2) The white text “RGB(0:255:0) <Screen width> x <Screen height>” will be shown at the upper left corner of the screen (3) It will pause for 3 seconds Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 36 PAGE NO.35...
  • Page 84 (2) The black text “RGB(255:255:255) <Screen width> x <Screen height>” will be shown at the upper left corner of the screen (3) It will pause for 3 seconds Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 37 PAGE NO.36...
  • Page 85 (1) The screen will turn all black “RGB(0, 0, 0)”color. (2) 1 pixel wide white vertical lines will be drawn with every 2 pixels. (3) It pause for 3 seconds 4-7) Horizontal Lines Screen Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 38 PAGE NO.37...
  • Page 86 Even line (including line 0 (the most upper line) ) : Cyan, Black, Cyan, Black, …. Odd line: Black, Cyan, Black, Cyan, ….. (3) It pause for 5 seconds 4-9) H patterns Screen Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 39 PAGE NO.38...
  • Page 87 4-10) Circles/Line-gradation/ASCII-characters Screen Before describing how to display each element on the screen, how the interval of the vertical lines and the horizontal lines derived will be explained. Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 40 PAGE NO.39...
  • Page 88 Although the logic can be acceptable for a while as long as there is no problem with the target PCs for this time, it is better to modify the logic sometime in future as follows for example: First, factorize “z” into prime factors: Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 41 PAGE NO.40...
  • Page 89 - 4th line: Position (X/2-9*24, 4*Z + 45), 48 characters 0x50 (‘P’), 0x4F (‘O’), … down to 0x21(‘!’) - 5th line: Position (X/2-9*24, 4*Z + 60), 48 characters 0x20 (Space), 0x21(‘!’), … up to 0x4F (‘O’) Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 42 PAGE NO.41...
  • Page 90 Red : red = 255; , Pen_Color = RGB(red--, 0, 0); , Brush_Color = RGB(red--, 0, 0); White: red = green = blue = 255; , Pen_Color = RGB(red--, green--, blue--); , Brush_Color = RGB(red--, green--, blue--); Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 43 PAGE NO.42...
  • Page 91 In the simple test mode, the test is carried out at intervals of 5 seconds before and after 10 seconds in advanced test mode. It verifies that there is no deviation between the estimated time of calculation and the actual acquisition time. 2) Test screen Start time Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 44 PAGE NO.43...
  • Page 92 DPK Injected=No CPU Name0=Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz CPU Clock0=Current Clock=991 MHz Max Clock=1190 MHz CPU Socket0=U3E1 CPU Description0=Intel64 Family 6 Model 126 Stepping 5 L2Cache0=2048 KB Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 45 PAGE NO.44...
  • Page 93 [WIRED LAN] pass count=92 error count=0 test mode=Detail [CPU] pass count=134 error count=0 test mode=Detail [GRAPHICAL DISPLAY] pass count=12 error count=0 test mode=Detail Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 46 PAGE NO.45...
  • Page 94 There is some time interval between being pushed the [START] button and the first test starts. That is why the value "End Time - Start Time" is usually bigger than "Diagnostic Time". Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 47 PAGE NO.46...
  • Page 95 5-1-2 Html log file sample Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 48 PAGE NO.47...
  • Page 96 Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 49 PAGE NO.48...
  • Page 97 5-2 Keybaord layouts [Rev02] 5-2-1 YangPass_14_UK 5-2-2 YangPass_14_US Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 50 PAGE NO.49...
  • Page 98 5-2-3 YangPass_15_UK 5-2-4 YangPass_15_US Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON 51 PAGE NO.50...
  • Page 99 5-2-5 YangPass_15_JP Copyright (C) 2020 Dynabook Inc., All Rights Reserved. CONT.ON F PAGE NO.51...
  • Page 100 IP3 YangPass Maintenance Tool Product Specification ＜認定受付番号：PQS20200500302＞ [REV00] ＜認定受付番号：PQS20200500305＞ [REV01] Dynabook 株式会社 Dynabook Inc.
  • Page 101 TITLE: IP3 YangPass Maintenance Tool Product Specification 日付 記事 部門 担当 調査 承認 保管日 APP’D DATE CONTENTS DEP. REVISED CHECK STGE.PER 2020/06/17 New release for IP3 YangPass. [SWT](SCD) Li Zhencheng Wang Bocai Guo Hongji 1.2 Target Models updated. 1.3 Tool History & Supported FW Versions updated. 2.1 Writeable BIOS (EC) FW File updated for both 2020/09/29 YangPass20 and YangPass30 cases.
  • Page 102 Contents TITLE: IP3 YANGPASS MAINTENANCE TOOL PRODUCT SPECIFICATION ............. 2 CONTENTS ............................. 3 OVERVIEW ........................... 1 Supported Functions ............................1 Target Models [Rev01] ............................. 1 Tool History & Supported FW Versions [Rev01] ....................1 DATA FILE USED FOR MAINTENANCE .................... 2 Writeable BIOS (EC) FW File [Rev01] ........................

  • Page 103: Overview

    1 Overview This document describes the specification of the IP3 YangPass Maintenance Tool, which is a maintenance tool for IP3 YangPass series, mainly for flashing/updating BIOS (EC) and DMI. 1.1 Supported Functions Function Name Function Contents Note BIOS Ver. & DMI info display Display current PC’s BIOS Ver.

  • Page 104: Title: Ip3 Yangpass Maintenance Tool Product Specification

    2 Data File used for Maintenance 2.1 Writeable BIOS (EC) FW File [Rev01] 2.1.1 File Path & Purpose For YangPass20: The “KN16RV***_40W.rom” (KN16RV*** is BIOS version) file in “\data” folder is used as the writeable BIOS (EC) FW file BIOS Update (when motherboard is replaced) and also for BIOS Update (when motherboard is NOT replaced).

  • Page 105: Contents

    3 Maintenance Functions 3.1 BIOS Ver. & DMI Info Display 3.1.1 Function Description [Rev01] BIOS version & DMI info of the PC are displayed on the initial (WinPE booted up) screen like below, above the maintenance menu: Note: In above menu 1 and 3, “DBIIP300” is the value read from “Win32_BaseBoard.Product”, you can check it by “wmic baseboard get product”...

  • Page 106: Maintenance Tips For Bios Ver. & Dmi Info

    3.1.3 Maintenance Tips for BIOS Ver. & DMI Info When the BIOS version of the PC differs from the BIOS that can be rewritten (writeable BIOS Ver. is shown in the menu line) by this tool, or when DMI info is not written (in case of “Default string” or “To Be Filled”), the corresponding portion will be displayed in red like below: 3.2 BIOS Update (when motherboard is replaced) 3.2.1...
  • Page 107 3) BIOS update is started like below. 4) Once update is completed, the system will be automatically rebooted. (Next, please remember to update DMI info if you replaced the motherboard.)

  • Page 108: Dmi Update

    (Please press any key & return to the initial screen, update BIOS first then update DMI info.)  This function will try to write Manufacture Name as “Dynabook Inc.” first directly in case of it is not (for the first time), and if current UUID is invalid (all 0 or 1) it will generate system UUID automatically and update it.
  • Page 109 3) Enter the new DMI data that you wish to update, it will show like below when updated successfully. 4) And you can skip updating current DMI data by pressing [Enter] directly like below:...
  • Page 110 5) If you enter a DMI data that does not match the pattern (regular expression), it will show prompt like below. 6) The patterns (regular expressions) for the DMI data can be configured in below file (\bin\update_dmi_info.exe.config).

  • Page 111: Bios Update (When Motherboard Is Not Replaced)

    3.4 BIOS Update (when motherboard is NOT replaced) 3.4.1 Function Description If you do not replace the motherboard, please use this menu to update the BIOS. Note:  DMI info and OA 3.0 key will be preserved (won’t be initialized). ...

  • Page 112: Others

    3.5 Others 3.5.1 Reboot into BIOS On the initial screen, input [40] and press the [Enter] key to reboot & enter BIOS Setup. (You can use this menu handily to reboot into BIOS & to do some confirmation or BIOS settings if you want.) Shutdown 3.5.2 On the initial screen, input [50] and press the [Enter] key to shut down the system.

  • Page 113: Appendix

    4 Appendix 4.1 How to create a bootable IP3 YangPass Maintenance Tool 4.1.1 Create Procedure 1) Prepare a USB flash media and insert it to a PC that running Windows 10. 2) Right-click the drive of USB flash media, select “Format…” menu to show the format dialog. 3) Click “Start”...

  • Page 114: How To Startup The Ip3 Yangpass Maintenance Tool

    4.2 How to startup the IP3 YangPass Maintenance Tool 4.2.1 Startup Procedure 1) Create a bootable USB flash media of the WinPE Maintenance Tool according to the Create Procedure in Appendix 3.1. 2) Insert the created USB flash media to the target PC that needs maintenance and then turn on the power. 3) After turning on the power, immediately press the [F10] key several times to show the boot device selection screen.

  • Page 115: Issues May Occurred [Rev01]

    4.3 Issues may occurred [Rev01] 4.3.1 Not Support System When the maintenance tool boot from a PC that the motherboard is not supported (which is a machine that has no (as previously shown in “2.1.4 File Select & applicable BIOS rom file), it will be displayed like below Use”): Note: Supported motherboard can be configured in “\bin\MBLIST.TXT”, one line for one supported motherboard like...
  • Page 116 Chapter 4 Replacement Procedures 概述...
  • Page 118 4 Replacement Procedures Chapter 4 Contents General ........................4-1 Before You Begin ....................4-4 Disassembly Procedures ..................4-5 Assembly Procedures .................... 4-5 Tools and Equipment ..................... 4-6 Screw Tightening Torque ..................4-6 Base Enclosure ......................4-7 Removing Base Enclosure ..................4-7 Installing Base Enclosure ..................
  • Page 119 4 Replacement Procedures 4.10 Speaker ........................4-24 Removing Speaker ..................... 4-24 Installing Speaker ....................4-25 4.11 LCD Module Mask ....................4-26 Removing LCD Module Mask ................4-27 Installing LCD Module Mask................4-28 4.12 LCD Panel ........................ 4-29 Removing LCD Panel ..................4-29 Installing LCD Panel ...................
  • Page 120 4 Replacement Procedures Figures Figure 4.2 Removing Base Enclosure ..................4-7 Figure 4.3 Removing Battery Pack ..................4-9 Figure 4.4 Removing SSD ....................4-13 Figure 4.5 Removing SODIMM ..................4-14 Figure 4.6 Removing LCD Module Assembly ..............4-17 Figure 4.7 Removing the CPU Cooling Module and Fan ........... 4-19 Figure 4.7 Applying silicon grease (CPU) ................

  • Page 121: General

    错误 未找到引用源。 错误 未找到引用源。 4 Replacement Procedures General This chapter explains how to disassemble the computer and replace Field Replaceable Units (FRUs). Some replacement procedures may not require you to remove all the surrounding FRUs to replace only one FRU. The chart below shows the FRUs in the order in which they should be removed in a top-down manner, irrespective of their physical locations.
  • Page 122 DANGER: Always use the genuine batteries or replacement batteries authorized by Dynabook. Batteries other than those differ in specifications and are incompatible with the computer. They may burst or explode. To avoid leakage of alkaline solutions, never heat or disassemble the battery packs. Never throw the battery packs into a fire.
  • Page 123 For AC input, be sure to use the AC adapter and AC power cable that come with your computer or Dynabook-recommended equivalents. To avoid the risk of electrical shock, make sure that all the replacement components meet the specifications of the computer and that all the cables and connectors are fastened securely.

  • Page 124: Before You Begin

    4 Replacement Procedures 错误 未找 到引用源。 错误 未找到引用源。 Before You BeginBefore Before you begin to disassembly the computer, keep in mind the precautions and advice in this section. Always begin disassembly by removing the AC adapter and battery pack. Remove the optional parts and accessories as well. The procedures for removing the batteries will be explained later.

  • Page 125: Disassembly Procedures

    错误 未找到引用源。 错误 未找到引用源。 4 Replacement Procedures Disassembly Procedures The cable connectors come in these two basic types:  Pressure plate connectors  Normal pin connectors To remove a pressure plate connector, pull up the tabs on either side of the connector's plastic pressure plate and gently pull the cable out of the connector.

  • Page 126: Tools And Equipment

    4 Replacement Procedures 错误 未找 到引用源。 错误 未找到引用源。 Tools and Equipment For your safety and that of other people in the working environment, it is strongly recommended that you use electrostatic discharge (ESD) equipment. The proper use of this equipment will ensure successful repair work and reduce the costs for repairing damaged components.

  • Page 128: Base Enclosure

    4 Replacement Procedures 错误 未找到引用源。 ase Enclosu Base Enclosure Removing Base Enclosure Remove Base Enclosure according to the following procedures and Figure 4-7. 1. Remove seven M2.0x7.5x4.5black Phillips head screws securing Base Enclosure and four M2.0x.3.5x4.5black Phillips head screws securing Base Enclosure . 2.

  • Page 129: Installing Base Enclosure

    4.2 Base Enclosure 4 Replacement Procedures Installing Base Enclosure Install Base Enclosure according to the following procedures and Figure 4-7. 1. Place Base Enclosure in correct position. 2. Secure Base Enclosure with seven M2.0x7.5x4.5black Phillips head screws and M2.0x3.5x4.5black Phillips head screws . Satellite C50-H/C40-H Maintenance Manual...

  • Page 130: Battery Pack

    4.3 Battery Pack 4 Replacement Procedures 4.3 Battery Pack Removing Battery Pack Remove battery pack according to the following procedures and Figure 4-9. CAUTION: When handling the battery packs, use care not to short circuit the terminals. Do not drop, hit, twist, or bend the battery packs. Do not scratch or break up their casing.

  • Page 131: Installing Battery Pack

    Always dispose of the battery packs as required by local ordinances or regulations. Use only replacement batteries recommended by Dynabook. NOTE: Visually check the battery's terminals. If they are dirty, clean them with a dry cloth.

  • Page 132: Ssd

    4.4 SSD 4 Replacement Procedures 4.4 SSD Removing SSD Remove SSD according to the following procedures and Figures 4-13. CAUTION: Do not touch the connectors on SSD and in the computer with your bare hands. SSD can fail if they are contaminated with sweat, natural oils, etc. from your hands.

  • Page 133: Installing Ssd

    4.4 SSD 4 Replacement Procedures Installing SSD Install SSD according to the following procedures and Figures 4-13. 1.Insert SSD into CN8 on system board. 2.Secure it with one M2_L0.3xL2.2×OD5.5×T0.6 black Phillips head screw. 3.Install thermal silica gel CAUTION: Do not touch the connectors on SSD and in the computer with your bare hands.

  • Page 134: Sodimm

    4.5 SODIMM 4 Replacement Procedures SODIMM Removing SODIMM Remove according to the following procedures and Figures 4-14. SODIMM CAUTION: Do not touch the connectors on and in the computer with your bare SODIMM hands. can fail if they are contaminated with sweat, natural oils, etc. from your SODIMM hands.

  • Page 135: Installing Sodimm

    4.5 SODIMM 4 Replacement Procedures Installing SODIMM Install according to the following procedures and Figures 4-14. SODIMM 1.Aim the SODIMM at the JI slot Lightly press the SODIMM upper and lower sides with two fingers CAUTION: Do not touch the connectors on and in the computer with your bare SODIMM hands.

  • Page 136: Lcd Module Assembly

    4 Replacement Procedures 4.6 LCD Module Assembly 4.6 LCD Module Assembly NOTE: Touch SKU will provide the FRU parts as LCD Module Assembly. Removing LCD Module Assembly Remove LCD Module Assembly according to the following procedures and Figure 4-17. 1. Remove tape for fasten LCD cable. 2.
  • Page 137 4.6 LCD Module Assembly 4 Replacement Procedures Figure 4-18 Removing the LCD Module assembly 4-16 Maintenance Manual Satellite C50-H/C40-H...

  • Page 138: Installing Lcd Module Assembly

    4 Replacement Procedures 4.6 LCD Module Assembly Installing the LCD Module Assembly Install the LCD Module Assembly according to the following procedures and Figure 4- 17and 4-18. 1. Place the LCD Module Assembly in the correct position. 2. Secure LCD Module Assembly with four M2.0x5.5x4.5 black Phillips head screws. (▲...

  • Page 139: Cpu Cooling Module And Fan

    4.7 CPU Cooling Module and Fan 4 Replacement Procedures 4.7 CPU Cooling Module and Fan CAUTION: When removing CPU Cooling Module and Fan, keep following in mind: The CPU Cooling Module can become very hot during operation. Be sure to let it cool down before starting the repair work.
  • Page 141 4 Replacement Procedures 4.7 CPU Cooling Module and Fan Figure 4-20 Applying silicon grease Satellite C50-H/C40-H Maintenance Manual 4-19...

  • Page 142: System Board

    4.8 4.8 System Board 4 Replacement Procedures System Board Removing System Board Remove System Board according to the following procedures and Figures 4-21. 1. Disconnect the following cable from the connector on System Board: - Speaker cable from SPK. - LCD cable from CN6. - IO Board cable from CON19 - Touch Pad cable from TPCON1.
  • Page 143 4.8 4.8 System Board 4 Replacement Procedures Figure 4-21 Removing System Board 4-21 Satellite C50-E Maintenance Manual...
  • Page 145 4 Replacement Procedures0.8 4.8 System Board Install System Board according to the following procedures and Figures 4-21. 1. Place System Board in correct position. 2. Securing System Board with four M2.0x3.0x4.5and one M2.0x2.5x5.0 black Phillips head screw. ( ▲ mark portions) 3.

  • Page 146: Io Board

    4.9 IO Board 4 Replacement Procedures 4.9 IO Board Removing IO Board Remove IO Board according to the following procedures and Figures 4-23. 1. Disconnect the following cable from the connector on IO Board: - IO Board cable from JDB1 2.
  • Page 147 4 Replacement Procedures 4.9 IO board Install IO Board according to the following procedures and Figures 4-23. 1. Place IO Board in correct position. 2. Securing IO Board with three M2.0x3.0x4.5 black Phillips head screw. 3. Connect following cable to the connector on System Board: -IO Board cable from JDB1 4.

  • Page 148: Speaker

    4.10 Speaker 4 Replacement Procedures 4.10 Speaker Removing Speaker Remove Speake according to the following procedures and Figure 4-25. 1. Disconnect Speaker cable from SPK on system board. 2. Remove left and right Speaker. Figure 4-25 Removing Speaker 4-24 Maintenance Manual Satellite C50-H/C40-H...

  • Page 149: Installing Speaker

    4 Replacement Procedures 4.10 Speaker Installing Speaker Install Speaker according to the following procedures and Figure 4-25. 1. Place speaker in correct position. 2. Connect speaker cable to SPK on system board Satellite C50-H/C40-H Maintenance Manual 4-25...

  • Page 150: Lcd Module Mask

    4.11 4.11 LCD Module Mask 4 Replacement Procedures 4.11 LCD Module Mask NOTE: This chapter is only for Non-Touch SKU. We provide Touch Panel Assembly for Touch SKU. Remove the LCD Module Mask Removing the LCD Module Mask according to the following procedures and Figure 4-11 &...
  • Page 151 4 Replacement Procedures 4.11 4.11 LCD Module Mask Figure 4-28 Removing the LCD Module Mask Satellite C50-H/C40-H Maintenance Manual 4-27...

  • Page 153: Installing Lcd Module Mask

    4.11 4.11 LCD Module Mask 4 Replacement Procedures Installing the LCD Module Mask Install the LCD Module Mask according to the following procedures and Figure 4-27 & 4-28. 1. Install the LCD Module Mask and follow step 3, 2 & 1 to press & lock the latches. 2.

  • Page 154: Lcd Panel

    4 Replacement Procedures 4.12 4.12 LCD Panel 4.12 LCD Panel NOTE: Touch SKU will provide the FRU parts as LCD Module Assembly. This chapter only for Non-Touch SKU. NOTE: ICs are fragile. Use extreme care not to apply pressure to the ICs along the edges of the LCD module.
  • Page 155 4.12 4.12 LCD Panel 4 Replacement Procedures Figure 4-29 Removing LCD Panel follow direction 1. Figure 4-30 removing the LCD cable 4-30 Maintenance Manual Satellite C50-H/C40-H...

  • Page 157: Installing Lcd Panel

    4 Replacement Procedures 4.12 4.12 LCD Panel Installing the LCD Panel NOTE: LCD/FL cable must be carefully peeled away before disconnecting it from the module. Install the LCD Panel according to the following procedures and Figures 4-29and4-30 Installing the LCD panel Install the LCD Panel according to the following procedures.

  • Page 158: Ccd Module

    13 CCD Module 错误 未找到引用源。 Replacement Procedures 4.13 CCD Module NOTE: Touch SKU will provide the FRU parts as LCD Module Assembly. This chapter only for Non-Touch SKU. Removing the CCD Module Remove the CCD Module according to the following procedures and Figure 4-33 1.

  • Page 159: Installing Ccd Module

    4 Replacement Procedures 4.13 CCD Module Installing the CCD Module Install the CCD Module according to the following procedures and Figure 4-33. 1. Remove CCD Module release paper. 2.Connect LCD cable to CCD module connector. 3.After ripping off FPC release paste FPC into shell LCD cover. 4.Seat the CCD Module in the correct position.

  • Page 160: Touch Pad Module

    14 Touch pad 错误 未找到引用源。 Replacement Procedures 4.14 Touch pad Removing Touch pad Remove Touch pad according to the following procedures and Figures 4-35. CAUTION: Do not touch the connectors on Touch pad and in the computer with your bare hands. Touch pad can fail if they are contaminated with sweat, natural oils, etc. from your hands.

  • Page 161: Installing Touch Pad

    4 Replacement Procedures 4.14 Touch pad Installing Touch pad Install Touch pad according to the following procedures and Figures 4-35. 1.Tear off 3MM adhesive release paper 2.Paste the touchpad holder 3.Tear off fingerprint high temperature tape 4.Tilt the touchpad to 45°, put the bottom into the C shell, paste and press 5.Remove the mylar release paper and paste the adhesive CAUTION: Do not touch the connectors on Touch pad and in the computer with your bare hands.

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