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Please read. A note is a hint or advice that helps you make best use of your equipment. Improper repair of the computer may result in safety hazards. Dynabook requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
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TECRA A40-J/SATELLITE PRO A40-J/SATELLITE PRO R40-J/dynabook EX40L-J Series The manual is divided into the following parts: Chapter 1 Hardware Overview describes the system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
Table of Contents Hardware Overview Chapter 1 1.1 Features and System Unit Block Diagram ....1-1 1.2 SSD ..........1-6 1.3 Keyboard .
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TECRA A40-J/SATELLITE PRO A40-J/SATELLITE PRO R40-J/dynabook EX40L-J Series 3.3 Entry of the DMI information ......3-4 3.4 Heatrun Test .
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TECRA A40-J/SATELLITE PRO A40-J/SATELLITE PRO R40-J/dynabook EX40L-J Series 4.30 Camera module ........4-42...
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TECRA A40-J/SATELLITE PRO A40-J/SATELLITE PRO R40-J/dynabook EX40L-J Series List of Figures Figure 1-1 System unit configurations..............1-2 Figure 1-2 System unit block diagram ..............1-3 Figure 1-3 Keyboard....................1-7 Figure 1-4 LCD module ....................1-7 Figure 2-1 Troubleshooting flowchart (1/2) .............. 2-3 Figure 2-2 Troubleshooting flowchart (2/2) ..............
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TECRA A40-J/SATELLITE PRO A40-J/SATELLITE PRO R40-J/dynabook EX40L-J Series Figure 4-29 Removing the 3G antennas (1) ............4-26 Figure 4-30 Removing the 3G antennas (2) ............4-26 Figure 4-31 Removing the system board (1)............4-28 Figure 4-32 Removing the system board (2)............4-28 Figure 4-33 Removing the system board (3)............
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TECRA A40-J/SATELLITE PRO A40-J/SATELLITE PRO R40-J/dynabook EX40L-J Series List of Tables Table 1-1 M.2 SSD specifications (KIOXIA).............. 1-6 Table 1-2 M.2 SSD specifications (Phison) .............. 1-6 Table 1-3 LCD module specifications............... 1-8 Table 1-4 Power supply output rating ..............1-9 Table 1-5 Battery specifications ................
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TECRA A40-J/SATELLITE PRO A40-J/SATELLITE PRO R40-J/dynabook EX40L-J Series Table C-21 CN9601 FMERLT* interface connector (50-pin)........C-19 Table C-22 J6320 Headphone/Microphone jack (6-pin) ........C-20 Table C-23 CN4810 USB Type-A interface connector........... C-20 Table C-24 CN2650 SAR connector ................ C-20 Table C-25 CN2610 M.2 (3G) interface connector ..........C-21 Table C-26 CN9640 FMERSY* interface connector (76-pin) .........
Chapter 1 Hardware Overview 1.1 Features and System Unit Block Diagram Dynabook Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features/major components.
Hardware Overview ■ Microprocessor ® The computer is equipped with an Intel Processor. The PC comes in with one of the following speeds: Number of Core Frequency L3 Cache Size Turbo cores/number of threads Tiger Lake-UP3 i7-1185G7 IPU vPro 12MB 4.80GHz @3.0GHz Tiger Lake-UP3 i7-1165G7 No-IPU...
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Hardware Overview The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages. In use there are different types of keys, specifically typewriter keys, function keys, hot keys, and Windows special keys. ■...
Hardware Overview ■ Sensors and others ■ Finger print sensor: on SecurePad (BTO) ■ EC/KBC (Embedded Controller/Keyboard Controller): SMSC ME C1632 1.2 SSD 1.2.1 M.2 SSD The computer supports a 256GB, 512GB or 1TB SSD. The SSD specifications are listed in Table 1-1 Table 1-2.
Hardware Overview Figure 1-3 is a view of the keyboard. See Appendix E about the layout of the keyboard. Figure 1-3 Keyboard 1.4 Display The display consists of 14.0-inch FHD LCD module. 1.4.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 14.0-inch HD (1366x768) or FHD (1920x1080) resolutions.
Hardware Overview The battery specifications are listed in Table 1-5. Table 1-5 Battery specifications Material Output Battery name Parts Code Capacity voltage G71C000ML110 Lithium-Ion 15.4V 53Wh, 4 cell Main battery G71C000MM110 Lithium-Ion 15.4V 53Wh, 4 cell 1.6.1 Main Battery The rmain battery pack is the computer’s main power source when the AC adaptor is not attached.
Hardware Overview Table 1-7 Data preservation time Battery type Sleep Mode Shut Down Mode Battery (53Wh, 4 cell) about 8 days about 45 days 1.7 AC adaptor The AC adaptor is also used to charge the battery. Table 1-8 lists the AC adaptor specifications. Table 1-8 AC adaptor specifications Parameter Specification...
Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting This chapter describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU” means the replaceable unit in the field.) The FRUs covered here are as follows: 1.
Troubleshooting Procedures Before exchanging a system board, write down the DMI information on TOP Menu. Register this DMI information after exchanging a system board by performing “DMI Entry utility” in the test program. For details, refer to 3.3 Entry of the DMI information.
Turn the power on. Follow the system board Any error message is displayed? Diagnostic Procedure Follow the display diagnostic dynabook logo is displayed? Diagnostic Procedure If the “Password=” message displays, type the password. Follow the SSD diagnostic Does Windows OS...
Troubleshooting Procedures Figure 2-2 Troubleshooting flowchart (2/2) ① Follow the keyboard Keyboard works well? Diagnostic Procedure Follow the touch pad Touch pad works well? Diagnostic Procedure Set the device containing the test program for maintenance to the PC, and start the test program. (The reboot of the PC is required.) Diagnostic Program Follow the Diagnostic Procedure...
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Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem may be intermittent. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error(s), and then perform the appropriate troubleshooting procedures as follows: 1.
Troubleshooting Procedures 2.3 Power Supply Troubleshooting The power supply controller controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: 2.3.1 Procedure 1 Power Status Check 2.3.2 Procedure 2 Error Code Check 2.3.3 Procedure 3 Connection Check...
Troubleshooting Procedures If the DC IN/Battery indicator is flashing white and the power supply controller detects a malfunction, perform the following procedure: 1. Remove the battery pack and the AC adaptor to shut off power supply to the computer. 2. Attach the battery and AC adaptor back again. When the DC IN/Battery indicator is still flashing, go to Procedure 2.
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Troubleshooting Procedures DC adapter over rating Dock AC adapter voltage > DC-In normal voltage upper limit Output error at power start During power on sequence, of E system power supply Waiting for PCNFEV signal assertion 1s timeout occurred Steady-state output error At power on steady time, at power on of E system PCNFEV signal deassertion...
Troubleshooting Procedures Figure 2-3 Connection Check DC-IN jack <System board> CN8001 AC adaptor CN8021 Power cord Battery pack Any of the connectors may be disconnected. Perform Check 1. ■ Check 1 Make sure the AC adaptor and the AC power cord are connected firmly each other and to the outlet and computer.
Troubleshooting Procedures When AC adaptor is not connected (while powered by the battery pack): ■ Check 1 Battery harness may be faulty. Replace it with a new one. If the problem still occurs, perform Check 2. ■ Check 2 Battery pack may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3.
Troubleshooting Procedures Check 3 A device without any system information is installed and it may be designated as the boot device. Remove the device, press any key and reboot the computer. At the reboot, press F2 to display the BIOS setup screen. Set the correct boot device and repeat Procedure 1.
Troubleshooting Procedures 2.5.1 Procedure 1 The test program reading check for maintenance by a USB unit 2.5.2 Procedure 2 Connector Check and Replacement Check 2.5.1 Procedure 1 The test program reading check for maintenance by a USB unit USB connector and the test program for maintenance is read. If the test program cannot be executedon the computer, go to Procedure 2.
Troubleshooting Procedures USB unit may be faulty. Replace it with a new one. If the problem still occurs, perform Check 4 Check 4 USB board or FPC/FFC may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures.
Troubleshooting Procedures The M.2 SSD may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures and check the operation. If the problem still exists, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures 2.7 Keyboard Troubleshooting...
Troubleshooting Procedures System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2.8 Touch Pad (Click Pad) Troubleshooting To check if the computer’s Touch Pad (Click Pad) is malfunctioning or not, follow the troubleshooting procedures below as instructed.
Troubleshooting Procedures System board (FMERSY*) may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2.9 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. To check the touch function, start with Procedure 1. To check the display function, start with Procedure 2.
Troubleshooting Procedures Make sure the LCD/Webcam cable is securely connected to CN5390 on the system board. <System board> CN5390 LCD/Webcam Cable If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Check 2. Check 2 The LCD/Webcam cable may be damaged.
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Troubleshooting Procedures WLAN/BT module Antennas <System board> black CN2630 white MAIN antenna cable Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure Wireless LAN/Bluetooth Combo module is firmly connected to the CN2630 on the system board.
Troubleshooting Procedures 2.11 3G/LTE Troubleshooting This section describes how to determine if the computer’s 3G/LTE is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Module Installation Check Procedure 2: Antenna/Connector Check Procedure 3: Replacement Check 2.11.1 Procedure 1 Module Installation Check Check 1...
Troubleshooting Procedures The connection of 3G antenna cables (MAIN, AUX) may be loose or connected connector is wrong. Connect 3G antenna cable correctly to the 3G/LTE module. Then perform Procedure 1 again. If the problem still exists, perform Check 4. Check 4 The USB board is connected to the system board with FPC/FFC.
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Troubleshooting Procedures Procedure 1: Check on Windows OS Procedure 2: Connector Check Procedure 3: Replacement Check 2.12.1 Procedure 1 Check on Windows OS This procedure checks if the Sound is working properly by using the function of Windows. If any error is detected, go to Procedure 2. 2.12.2 Procedure 2 Connector Check The connection of sound system is shown in the following figure.
Troubleshooting Procedures Speaker Right or harness may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 6. Check 5 Speaker Left or harness may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures.
Troubleshooting Procedures Check 2 Memory media (microSD Card) may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. If the problem continues, perform Check 3. Check 3 USB board (FMERLT*) or FPC/FFC may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures.
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Troubleshooting Procedures 2.14.1 Procedure 1 Setting Windows sign-in password To use the fingerprint functions, registration of your fingers on “Windows Hello” after setting the Windows sign-in password and PIN. 2.14.2 Procedure 2 Registration of PIN and fingerprint 1. Sign-in to a user account where you want to register the fingerprint information.
Troubleshooting Procedures CN9510 Secure Pad Click pad I/F <System board> (Touch pad) CN9550 KB fingerprint sensor I/F Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 The connection between Secure Pad and System board may be loose.
Troubleshooting Procedures Make sure the LCD/Webcam cable is firmly connected to the system board and the Web camera module. Then perform Procedure 1 again. If the problem still occurs, perform Check 2. <System board> CN5390 Web camera module LCD/Webcam I/F Check 2 Web camera module or the LCD/Webcam cable may be faulty.
Troubleshooting Procedures Figure 2-6 Connecting the HDMI out port 1. HDMI out port 2. HDMI cable 2.16.2 Procedure 2 Connector Check and Replacement Check The connection of cables, boards and module may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 Make sure HDMI TV is firmly connected to the HDMI out port on...
Troubleshooting Procedures Procedure 1: Check on Windows OS Procedure 2: Connector Check and Replacement Check 2.17.1 Procedure 1 Check on Windows OS The test program to check the LAN function is not prepared on the diagnostic test for maintenance program. So check if the LAN is working properly by using the function of Windows.
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Troubleshooting Procedures To check if each function of USB Type-C adapter work properly or not, follow the steps below. 2.18.1 RGB port To check if RGB port is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Check on external display Procedure 2: Connector Check and Replacement Check Procedure 1 Check on external display Connect an external display to the RGB port on the USB Type-C adapter.
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Troubleshooting Procedures USB Type-C adapter may be damaged. Replace it with a new one. If the problem still exists, check the PC condition. Maintenance Manual (960-945) 2-30...
Chapter 3 Tests and Diagnostics 3.1 Test program for maintenance The test program for maintenance consists of the following items: ■ Check and update of ME FW information ■ Check of hardware information ■ Check and update of BIOS information ■...
Tests and Diagnostics 3.1.5 Diagnostic test programs There are programs to write the HW information and to check the function of HW components in the diagnostic test. You will need the following equipment to perform some of the diagnostic test programs. ■...
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Tests and Diagnostics When the message above is displayed, press Y. The ME FW will be updated and the computer will restart. Then repeat from Step 2. Procedure 2: Check of hardware information The program checks and displays the hardware information such as HDD and SSD of the computer.
Tests and Diagnostics 1. Connect the AC adaptor and the charged battery to the computer when you update the BIOS, EC/KBC or ME FW. 2. Do not turn off the power while you are updating the BIOS or EC/KBC. If the update fails, it might be impossible to start up the computer. 3.
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Tests and Diagnostics The PC will restart. Press F12 and select the USB memory as the boot device. Then the following screen will appear. Input the information one by one. (If you have not replaced the system board, the DMI information should not be changed.) ■...
Tests and Diagnostics 3.4 Heatrun Test The Heatrun test is an automatic test program that executes the following tests successively. 1. Main Memory test 2. V-RAM Memory test 3. Sequential Read Test To execute this test, select 2 from the test program menu (Top Menu), and press Enter.
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Tests and Diagnostics Others are the diagnostic tests. Move the cursor on the test item you want to execute and press ENTER. The following table shows the subtests names of each test. TEST TEST SUBTEST SUBTEST NAME NAME MEMORY Main Memory Test HDD/SSD Sequential Read Test Test...
Tests and Diagnostics Enter C ……Restarts the test execution Enter E…….Ends the test. The program returns to the screen to select Error Stop and Test Loop item selection. Select No: though any error occurs during the test, the test is continued. The setting of Yes/No can be changed by pressing ENTER.
Tests and Diagnostics 3.7 Hard Disk (&SSD) Test To execute the Hard Disk Test, select 2 from the DIAGNOSTIC TEST MENU (Main Test Menu), press Enter and follow the directions on the screen. (Move the highlight bar to the subtest you want to execute and press Enter.) Subtest 1 [Sequential Read Test]...
Tests and Diagnostics By repeating the decrease and increase of the LBA’s address, this test continues to write the test data up to the last address. After that, it reads out the data from the same LBAs to compare. If there are no 64 LBAs at last, this test is not executed for the last address.
Tests and Diagnostics ( Presses Scan Code : xx ) Subtest 2 [Touch Pad Test] This test gets the information of moving amount of the touch pad, both for direction X and Y, and pressing (ON)/releasing (OFF) information of the button A (left click button) and B (right click button), and displays the information in real time.
Tests and Diagnostics This test displays the white screen and changes the LCD brightness to the maximum, middle and low setting in order with 5-sec intervals. After that this test backs to the main menu screen automatically. 3.10 Battery Charge Test To execute the Battery Charge Test, select 5 from the DIAGNOSTIC TEST Menu (Main Test Menu), press Enter and follow the directions on the screen.
Tests and Diagnostics (file name: errorlog.txt) 1. Each test description To execute the Log Utility, select LOG Utility from the test program menu (Top Menu), and press ENTER. The following screen will appear. Display examples T-Name Pass Address Write Read HDD_001_12345678_1234_1234567812345678_00000000_55555555 RAM_001_12345678_1234_1000007812345678_00000000_55555555 ·T-NAME..
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Tests and Diagnostics <How to display PC system information screen> 1) Click Start button. 2) Click [dynabook PC Information]. Check the content of “Netwrok”. If “Wireless**” appears in the screen, it means the wireless module has been recognized. 3.13.2 Check of the antenna connection...
Tests and Diagnostics If the antenna cables are not connected to the wireless module or no available AP is found, the following icon will appear. In the case of no-antenna connection If AP should be ready but no AP point appears, any problem might occur on the wireless module or on the antenna connection.
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Tests and Diagnostics Main menu ■ System Time (System time) ■ System Date (System time) ■ CPU Type ■ CPU Speed ■ HDD/SSD ■ Total Memory Size ■ System BIOS Version ■ EC Version ■ Language Security menu ■ BIOS Password ■...
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Tests and Diagnostics Advanced menu ■ Virtualization Technology ■ SW Guard Extensions (SGX) ■ Select Owner EPOCH input type ■ Beep Sound ■ Sleep and charge ■ USB Power in Off State ■ USB Legacy Emulation ■ Wireless LAN Configuration ■...
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Tests and Diagnostics Boot menu ■ Boot Option #1 ■ Boot Option #2 ■ Boot Option #3 ■ Boot Option #4 ■ Priority for devices Exit menu ■ Exit Saving Changes ■ Exit Discarding Changes ■ Load Setup Defaults ■ Save Changes and Power off 3.15.2 Accessing the SETUP Program Turn on the power SW.
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Tests and Diagnostics Security menu screen Power Management menu screen Maintenance Manual (960-945) 3-19...
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Tests and Diagnostics Advanced menu screen Boot menu screen Maintenance Manual (960-945) 3-20...
Tests and Diagnostics Exit menu screen Moving Within the SETUP Menu and Changing Values 1. Press ← and → to move between the two columns. Press ↑ and ↓ to move between items in a column. 2. Press the [Enter] Key to change the value. Accepting Changes and Exiting the SETUP Window 1.
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Tests and Diagnostics Before implementing this tool, be sure to the version of EFI Shell is V2.1 or later. 3.16.2 Preparation Download the tool to a USB memory. 1. To get the EFI Shell start program (Shell.efi), click “Download” on the URL below.
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Tests and Diagnostics Message Meaning The Battery Off mode program doesn’t ERROR : Could not support this PC. The Program ends execute this tool automatically. because it is not a Support model Error Code : (0x8300) The written data is incorrect. The setting was done but it but it has not Get Status : Disabled affected.
Chapter 4 Replacement Procedures This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed.
Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer. 1. Always use the genuine battery that is authorized by Dynabook or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
4. If you use AC power, be sure to use the cable that came with the computer or one recommended by Dynabook. 5. Make sure that all replacement components meet the specifications for the computer and that all cables and connectors are securely fastened, in order to avoid the risk of electric shock.
Replacement Procedures 9. As all parts have sharp edges and corners, take care not to cut yourself. 10. After replacing an FRU, check that the computer and replaced part operate correctly. 4.3 Disassembly Procedure Four main types of cable connector are used. ■...
Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. Dynabook recommends that you use an electric screw driver for quick and easy operations. ■ (2mm) 0.167 N•m (1.7 kgf cm) ■...
Replacement Procedures To prevent damage to THIN HEAD screws, use type 0 bit philips screwdriver. Press along the axis of the screwdriver while turning the screw. This is because the contact area between the screw and driver is less than for a pan head screw (standard pan-shaped screw head). 4.7 Grip Color Some screws have a colored grip area to help you determine the length of the screw.
Replacement Procedures Example: B6 ... 6mm BIND screw Screw color/material B: Black/Nickel C: Silver/Non-Hexavalent Chromate U: Other screws (Unique screws: such as stud, etc.) 4.9 Memory media Insert or remove a Memory media in accordance with any instructions in each Memory Media manual or the manuals of the computer system you are using.
Replacement Procedures 4. Grasp the media and remove it. 4.10 SIM card (3G model) 4.10.1 Installing a SIM card To install a SIM card, follow the steps as detailed below and refer to Figure 4-3. 1. Shut down the computer. Make sure the Power indicator is off. 2.
Replacement Procedures 4.10.2 Removing a SIM Card To remove a SIM card, follow the steps as detailed below and refer to Figure 4-3. 1. Shut down the computer. Make sure the Power indicator is off. 2. To pop the SIM card tray partially open, insert a slender object (about 10mm, diameter 0.8mm), such as a straightened paper clip, into the eject hole.
Replacement Procedures Figure 4-5 Removing the Base Assembly (2) Base Assembly Cover Assembly 4.11.2 Installing the Base Assembly To install the Base Assembly, follow the steps below and refer to Figure 4-4 Figure 4-6. 1. Set the Cover Assembly on the Base Assembly while securing the latches.
Replacement Procedures When securing the Base Assembly, be sure to drive the screws in the order of the number on Figure 4-4. 3. Turn the computer, and open the display. 4.12 Battery pack 4.12.1 Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-7 Figure 4-8.
Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Dynabook. Check the battery’s terminals visually. If they are dirty, wipe them clean with a dry cloth.
Replacement Procedures 4.13 Memory module 4.13.1 Removing the Memory module To remove the memory module, follow the steps as detailed below: Do not touch the connectors on the memory module or on the computer. Dust or stains on the connectors may cause memory access problems. Never press hard or bend the memory module.
Replacement Procedures Figure 4-10 Seating the memory module After installing the memory module, make sure that the memory module is secured with the left and right latches. 4.14 SSD 4.14.1 Removing the SSD To remove the SSD, follow the steps below and refer to Figure 4-11.
Replacement Procedures Figure 4-11 Removing the SSD CN1900 S2x3.5BT 4.14.2 Installing the SSD To install the SSD, follow the steps below and refer to Figure 4-12. To avoid damage, always hold the SSD only by its sides. To prevent the SSD from being distorted when installing the SSD pack into the computer, do not press the center of the SSD pack.
Replacement Procedures 4.15 Smart Card slot 4.15.1 Removing the Smart Card slot To remove the Smart Card slot unit, follow the steps below and refer to Figure 4-13 Figure 4-15. 1. Disconnect the FPC/FFC from the connector CN9600 on the SYSTEM board and CN9640 on the USB board.
Replacement Procedures 5. Disconnect the Smart Card FFC from the connector on the Smart Card slot. Figure 4-15 Removing the Smart Card slot (3) 4.15.2 Installing the Smart Card slot To install the Smart Card slot, follow the steps below and refer to Figure 4- Figure 4-16.
Replacement Procedures 4.16 Wireless LAN card 4.16.1 Removing the Wireless LAN card To remove the Wireless LAN card, follow the steps below and refer to Figure 4-17. 1. Peel off the INSU WL. 2. Disconnect the Wireless LAN antenna cable from the connector on the Wireless LAN card (black cable from “AUX or “1”...
Replacement Procedures Figure 4-18 Installing the Wireless LAN card INSU WL 4.17 3G module 4.17.1 Removing the 3G module To remove the 3G module, follow the steps below and refer to Figure 4-19. 1. Peel off the INSU LTE. 2. Disconnect the 3G ANTENNA cables from the connectors on the 3G MODULE.
Replacement Procedures 4.17.2 Installing the 3G module To install the 3G module, follow the steps below. 1. Insert the 3G MODULE to the connector CN2610 on the USB board. Secure the 3G MODULE with the screw. 2. Connect the 3G ANTENNA cables to the connectors on the 3G MODULE.
Replacement Procedures Figure 4-21 Removing the Fans S2 x 4CT Fan harness Fan Harness CN338 CN3380 CN3390 N3390 4.18.2 Installing the Fans To install the Fans, follow the steps below and refer to Figure 4-21. 1. Set the Fans in place on the Cover Assembly and secure them with the screws.
Replacement Procedures Figure 4-22 Removing the Fin S2 x 2.3CT When removing the Fin, be sure to remove the screws in the reverse order of the number marked on the Fin. 4.19.2 Installing the Fin To install the Fin, follow the steps below and refer to Figure 4-22.
Replacement Procedures 1. Disconnect the Click Pad FFC and Fingerprint FFC from the connectors on the Click Pad and the connectors CN9510 and CN9550 on the System Board. Figure 4-23 Removing the Click pad (1) CN9550 CN9510 Click Pad FFC Pad FFC Finge Fingerprint...
Replacement Procedures Figure 4-25 Installing the Click pad 3. Stick a new AL TAPE to the Click pad and Click Pad RIM ASSY. 4. Connect the Click Pad FFC and Fingerprint FFC to the connector on the Click Pad and the connector CN9510 and CN9550 on the System Board.
Replacement Procedures 3. Remove the Speaker from the Cover Assembly. Figure 4-27 Removing the Speaker (2) Speaker Speaker 4.21.2 Installing the Speaker To install the Speaker, follow the steps below. 1. Set the speakers to the Cover Assembly in place. 2.
Replacement Procedures 4.22 3G antennas 4.22.1 Removing the 3G antennas To remove the 3G antennas, follow the steps below. 1. Disconnect the SAR harness from the connector CN2650 on the USB board (FMERLT*). 2. Open the stick tapes. Release the 3G antenna cables and SAR harness from the guides on the Cover Assembly.
Replacement Procedures 4.22.2 Installing the 3G antennas To install the 3G antennas, follow the steps below and refer to Figure 4-29 Figure 4-30. 1. Stick new 3G antennas (AUX/Main) in place. 2. Arrange the 3G antenna cables and SAR harness in place on the Cover Assembly, and fix them with the stick stapes.
Replacement Procedures Figure 4-31 Removing the system board (1) C N3270 CN3240 CN3240 CN3 3 240 Keyboard Backlight harness Keyboard Backlight Harness Keyboard FPC board FPC Keyboard FPC Keyboard FPC eyboard board FPC ard FP 2. Disconnect the LCD/Webcam harness from the connector CN5390 and DC IN harness from the connector CN8001 on the System Board (FMERSY*).
Replacement Procedures Figure 4-33 Removing the system board (3) S2 x 4CT 4.23.2 Installing the System board Note: When replacing the system board with a new one ■ Stick nine pieces of new GUM CUSHION and one piece of new CUSHION LED on one side of the system board in place.
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Replacement Procedures ■ (For models with memory module cover) Stick two pieces of new INSU SQUARE on the other side of the system board in place. ■ Stick two pieces of new INSU SQUARE on the other side of the system board in place.
Replacement Procedures To install the system board, follow the steps below and refer to Figure 4-31 Figure 4-34. 1. Set the system board in place. Figure 4-34 Installing the system board 2. Secure the system board with the screws. 3. Connect the LCD/Webcam harness to the connector CN5390 and DC IN harness to the connector CN8001 on the System Board (FMERSY*) and arrange the harness to the guide on the Cover Assembly.
Replacement Procedures Figure 4-35 Removing the DC IN jack DC IN jack harness 4.24.2 Installing the DC IN jack To install the DC IN jack, follow the steps below and refer to Figure 4-35. 1. Set the DC IN jack to the slot on the Cover Assembly and arrange the DC IN jack harness to the guide.
Replacement Procedures Figure 4-36 Removing the USB board S2x4CT 4.25.2 Installing the USB board To install the USB board (FMERLT*), follow the step below and refer to Figure 4-36. When replacing the USB board with a new one, stick two pieces of GUM CUSHION on the USB board in place.
Replacement Procedures As the keytop may fall out, when handling the keyboard, always hold it by the frame and do not touch the key top. 1. Release the following screws and separate the LCD Assembly and Cover Assembly. Figure 4-37 Removing the Keyboard/Cover Assembly Cover Assembly F2.5x5BT LCD Assembly...
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Replacement Procedures ■ Stick the INSU KB on the cover assembly in place. INSU KB ■ Stick five pieces of GASKET on the cover assembly in place. Maintenance Manual (960-945) 4-35...
Replacement Procedures 4.27 LCD Assembly 4.27.1 Removing the LCD unit To remove the LCD unit, follow the steps below and refer to Figure 4-38 Figure 4-40. 1. Release the latches from each side and detach the LCD mask from the LCD cover.
Replacement Procedures Figure 4-39 Removing the LCD unit (2) 5. Take out the LCD unit. Be careful that the LCD/Webcam harness is connected to the connector on the back of the LCD unit. 6. Peel the pull tape and disconnect the LCD/Webcam harness from the connector on the LCD unit.
Replacement Procedures When connect the LCD harness, make sure to connect the right and left side at the same time as shown in the figure below. 2. Peel off the separators on the bound & detach tapes on the LCD cover. Figure 4-41 Installing the LCD unit (1) 3.
Replacement Procedures Figure 4-42 Installing the LCD unit (2) 6. Remove the separators on the bottom side of the LCD mask. When replacing the LCD mask with a new one, Stick the CAMERA PANEL on the LCD mask in place and remove the separator on it. CAMERA PANEL 7.
Replacement Procedures Figure 4-43 Installing the LCD unit (3) 8. Set the LCD mask on the LCD cover while engaging all the latches. Figure 4-44 Installing the LCD unit (4) 4.28 Display hinges 4.28.1 Removing the display hinges To remove the display hinges, follow the steps below and refer to Figure 4- 1.
Replacement Procedures Figure 4-45 Removing the display hinges display hinge display hinge 4.28.2 Installing the display hinges To install the display hinges, follow the steps below and refer to Figure 4- 1. Set the left & right hinges and secure them with the screws. 4.29 Wireless LAN antennas 4.29.1 Removing the Wireless LAN antennas To remove the Wireless LAN antennas, follow the steps below.
Replacement Procedures 4.29.2 Installing the Wireless LAN antennas To install the Wireless LAN antennas, follow the steps below. 1. Stick new Wireless LAN antennas (AUX/Main) in place. Figure 4-46 Sticking the Wireless LAN antennas Wireless LAN antenna (Main) Wireless LAN antenna (AUX) 2.
Replacement Procedures Figure 4-48 Removing the camera module (1) 2. Disconnect the camera FPC from the connector on the camera module and peel off the FPC from the LCD cover. Figure 4-49 Removing the camera module (2) 3. Peel off the camera module from the LCD cover. Figure 4-50 Removing the camera module (3) Camera module Maintenance Manual (960-945)
Replacement Procedures Do not reuse the removed camera module. Be sure to use new camera module. 4.30.2 Installing the Camera module To install the camera module, follow the steps below and refer to Figure 4- Figure 4-52. 1. Peel off two protection sheets from the LCD cover. 2.
Replacement Procedures Figure 4-52 Installing the Camera module (2) SQUARE CUSHION LCD 7. Arrange the LCD/Webcam harness to the guides on the LCD cover. Maintenance Manual (960-945) 4-45...
Appendix A Handling the LCD Module A.1 Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cover, be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained.
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Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surface.
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Handling the LCD Module 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.
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Handling the LCD Module 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. Maintenance Manual (960-945)
Appendix B Board Layout B.1 System Board (FMERSY*) Front View Figure B-1 System Board (FMERSY*) layout (front) CN5590 CN4850 J6320 Table B-1 System Board (FMERSY*) connectors (front) Number Name CN5590 HDMI I/F connector CN4850 USB Type-A I/F connector J6320 HeadPhone/Mic jack Maintenance Manual (960-945)
Pin Assignments C.1.7 CN3380 FAN interface connector (4-pin) Table C-7 CN3380 FAN interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name FANG0-P3P FPWM0-P5P C.1.8 CN3390 FAN interface connector (4-pin) Table C-8 CN3390 FAN interface connector (4-pin) Pin No. Signal Name Pin No.
Appendix E Key Layout E.1 United Kingdom (UK) Keyboard Figure E-1 UK keyboard E.2 United States (US) Keyboard Figure E-2 US keyboard Maintenance Manual (960-945)
Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. G.1 Tools To rewrite the BIOS, you need the following tool: ■ BIOS/EC/KBC rewriting disk G.2 Rewriting the BIOS 1.
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BIOS Rewrite Procedures (JP Keyboard) (Keep holding down the key.) 5. The BIOS rewriting starts. 6. When the process is completed, the system automatically reboots. 1. Connect the AC adaptor and the charged battery to the computer when you rewrite the BIOS. 2.
Appendix H EC/KBC Rewrite Procedures It is necessary to rewrite the EC/KBC system program when the following changes are made. 1. Replacing of system board 2. Replacing of LCD The EC/KBC can’t be updated solely. It will be updated simultaneously during the BIOS update.
Appendix I Reliability The following table shows MTBF (Mean Time Between Failures) in maximum configuration. Table I-1 MTBF Time (hours) 9060 Maintenance Manual (960-945)
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