Bryton Aero 60 Troubleshooting Manual
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Bryton Aero 60 Troubleshooting Manual

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Troubleshooting
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Version 1.00.00.01

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  • Page 1 Troubleshooting Guide Version 1.00.00.01...

  • Page 2: Table Of Contents

    I. Registering and Setting Up Bryton Active A. Troubleshooting II. Add Device to Bryton Active III. Firmware Updates A. Update Via Bryton Update Tool (All Models) B. Update Via WiFi C. Update Via Bryton Active App IV. Smart Notification Setup A.
  • Page 3 A. Causes of Inaccurate Readings: B. Calibration: SECTION 02: Rider 750 Instructions & FAQs I. Meter Page Navigation & Options A. Access Quick Status Menu B. Progress Through Data Pages C. Change Data Field D. Change Number of Data Fields E.
  • Page 4 SECTION 04: Software Troubleshooting I. General Bluetooth Troubleshooting II. Force Restart/Reset Device: III. Factory Reset Device: IV. Manually Add Ride From Device to Bryton Active: V. Memory Full: VI. “Please Update Your App” Error VII. Not Synced to Bryton Active AND Strava VIII.
  • Page 5 B. Battery Does Not Retain Charge: C. Device Does not Display Charging Notification: D. Tips to Extend the Battery Life of a Bryton Cycling Computer VII. Water Damage VIII. EOL Outdated and Vintage Products: SECTION 06: Device/Software Compatibility I. Bryton Update Tool II.

  • Page 6: Section 01: General Instructions

    4. A confirmation link will be sent to the provided email address. (Please be sure to check the “Spam” folder). Once the email is received, click the link to verify the email address, open the Bryton Active app and proceed to the login process.

  • Page 7: Troubleshooting

    2. Verification Link Does Not Work After receiving a verification email from Bryton Sport, if you receive an error or are unable to open the link, please ensure that your web browser does not have any pop-up blockers enabled and try again. If the link still does not work, please try to log directly into your Bryton Active account using your credentials as the link still may have successfully verified your account.

  • Page 8: Update Via Wifi

    IV. Smart Notification Setup Follow the directions below to enable/disable Smart Notifications on your Smart Notifications-compatible Bryton device. Also please ensure that you do not have both the Bryton Active app and previous Bryton App installed on the phone. A. Setup Smart Notifications - Bryton Active App 1.

  • Page 9: Enable/Disable Smart Notifications From Device

    *Rider One/10/15 units require Smart Notifications to be enabled/disabled through the Bryton Active app. Please see Bryton Active app smart notifications setup for instructions. V. Creating a Route in Bryton Active Please Ensure your Bryton Device is compatible with the Follow Track features and is also powered on and paired with Bryton...

  • Page 10: Add Poi / Peak Data To Follow Track

    A. Add POI/Peak Field to Data Page Using Bryton Active 1. With your device powered on, open Bryton Active app and navigate to the Settings tab 2. Select "Grid Settings" and choose the data page you would like the data to appear on 3.

  • Page 11: Enable Strava Auto Sync

    After enabling "Strava Auto Sync", Bryton Active will only upload NEW rides to Strava (ones that are synced with Bryton Active after this is enabled). If you would like to sync rides that are already saved on your device or if after...

  • Page 12: Enable Trainingpeaks Auto Sync

    After enabling "TrainingPeaks Auto Sync", Bryton Active will only upload NEW activities to TrainingPeaks (ones that are synced with Bryton Active only after this is enabled). If you would like to sync rides that are already saved on your device or if after syncing device with Bryton Active the rides do not appear on TrainingPeaks within an hour, please follow the instructions below: 1.

  • Page 13: Import Gpx Or Fit Route To Device

    After enabling "Selfloops Auto Sync", Bryton Active will only upload NEW activities to Selfloops (ones that are synced with Bryton Active only after this is enabled). If you would like to sync rides that are already saved on your device or if after syncing device with Bryton Active the rides do not appear on Selfloops within an hour, please follow the instructions below: 1.

  • Page 14: Add Map To Osm Enabled Device

    Please do not rename the file(s) or change the file extension(s), as this may cause errors to occur. 2. Using the Bryton device’s original USB cable, plug the device into the PC and in the “Bryton” disk, navigate to [Bryton>MAP].

  • Page 15: Rider 750

    3. Press the file and when prompted to choose an app to open the file with, select Bryton Active 4. The Bryton Active app will open and prompt you to name the Route (this may take a minute). Assign a name and press "Ok"...

  • Page 16: Manually Add Route

    3. Press the (X) button to the right of the route B. Manually Add Route If your device is incompatible with the Bryton Active Feature or if you would like to manually add a route, please follow the instructions below: 1.

  • Page 17: Heart Rate Zone

    In order to customize heart rate zones in the Bryton Active app, navigate to the “Profile” tab and select Heart Rate Zone. The zones are determined as a percentage of MHR and can be modified (from smallest to largest) by pressing the number and using the phone keyboard to edit.

  • Page 18: Sensors

    2. Select [Scan] and move/rotate the sensor to activate it (the sensor will blink green when powered on) *When trying to pair a sensor with a Bryton device, please be sure to check the type of connection that the sensor uses and whether it is compatible with the device you are trying to pair it with (ANT+ and/or BLE).

  • Page 19: Cadence Sensor Setup

    If after pairing a speed sensor with a compatible Bryton device, it is important to ensure that the correct speed detection priority has been set: On Device 1. On your device, navigate to Bike Profile and select the Bike number you would like to use 2.

  • Page 20: Heart Rate Monitor Setup

    *When trying to pair a sensor with a Bryton device, please be sure to check the type of connection that the sensor uses and whether it is compatible with the device you are trying to pair it with (ANT+ and/or BLE). This can be found in the device user manual and on our website.

  • Page 21: Altitude Calibration

    In order to ensure the most accurate reading, the altitude will need to be calibrated before every ride. This can be done automatically by pairing with the Bryton Active app and enabling automatic altitude calibration (see below). Altitude can also be calibrated manually through the Bryton Active App or on the device itself:...
  • Page 22 1. In Bryton Active App In the “Settings” tab of the Bryton Active app, enable “Auto Cal. Alt.”. This will allow the device altitude to be recalibrated every time it is connected to the Bryton Active App. In order to manually calibrate the altitude, in the “Settings” tab, select “Alt. Cal.” Move the arrows up and down to increase/decrease the altitude reading, or press the number and type in the desired altitude.

  • Page 23: Section 02: Rider 750 Instructions & Faqs

    To modify the data fields, simply press and hold the desired data field until highlighted and then tap again to select which type of data should be displayed in each spot. When finished, press the okay icon in the bottom right corner. Bryton Active App: Pg. 22...

  • Page 24: Add/Remove A Data Page

    Open the Bryton Active app and open the “Settings” tab. Under “Settings”, select “Bike Settings” and press the right arrow to open the menu of the desired bike profile. In the bike profile, select “Grid Settings”. The number of available data pages will be displayed. Press the right toggle button next to each of the data pages you would like to enable/disable.

  • Page 25: Bike Profiles

    Bryton Active App: In the Bryton Active app, go to the “Settings” tab. With the Rider 750 powered on and paired to the Bryton active, select “Bike Settings”. To change the name of each bike profile, simply press on the current name and type in the desired profile name.

  • Page 26: Settings Menus

    To rename a sensor, from the “Sensors” menu, the paired sensors in the sensor pool will be listed under “Manage Sensors”. Press the desired sensor to open its menu. From here, the sensor can be renamed by pressing the edit icon next to its Display Name.

  • Page 27: Change Date Format

    D. Change Date Format To change the date format on the Rider 750, from the Home screen, press the Settings icon in the bottom left corner of the screen. Then go to: Settings Icon SYSTEM > SYSTEM SETTINGS > TIME/UNIT > DATE FORMAT > [choose date format] E.

  • Page 28: Faqs

    1. In order to navigate with the Rider 750, the device requires a Bluetooth connection to a smart phone with the Bryton Active app running in the background. If connection is lost or the app is closed during navigation, the connection can be easily reestablished by opening the Bryton Active App and re-selecting the route.
  • Page 29 E. Factory Reset Device To Factory Reset the Rider 750, from the device go to: SETTINGS> SYSTEM > DATA RESET. Please note, this will delete all files, settings and profiles from the device. Be sure to back up any rides or information before performing a data reset.

  • Page 30: Section 03: Rider 860 Instructions & Faqs

    SECTION 03: Rider 860 Instructions & FAQs _________________________________________________________________________ I. Cycling Page A. Access Quick Settings Menu The quick settings menu can be accessed from any Cycling page by swiping down slowly on the screen. The quick settings menu can be closed by swiping up on the screen. B.

  • Page 31: Add/Remove A Data Page

    F. Add/Remove a Data Page In order to modify data pages, enter the Grid Settings menu from the settings menu from the home screen (Settings > Grid Settings) or the quick settings menu in the cycling page screen (swipe down to access quick settings and select “grid settings”).

  • Page 32: Section 04: Software Troubleshooting

    I. General Bluetooth Troubleshooting When trying to use any type of Bluetooth operation between your phone and Bryton device, please ensure that both Location/GPS and Bluetooth are turned on. Also ensure that Bluetooth is turned on on your Bryton Device (for instructions, please see device-specific User Manual).

  • Page 33: Force Restart/Reset Device

    China-Region App Server. Because of this, all W-Fi related services will not function properly and devices will be unable to be paired with the “International” Bryton App. If you have purchased a China-Region device outside of Mainland China, please contact the original seller for after-sale service, if the seller is unable to provide this service, please contact Bryton China Support at brytonsupport@qq.com.

  • Page 34: Factory Reset Device

    IV. Manually Add Ride from Device to Bryton Active: In order to manually add a ride that appears on a Bryton Device, but is not synced to Bryton Active, please follow the instructions below: 1. Using the original USB cable, plug the Bryton device into your PC.

  • Page 35: Memory Full

    System folder. 4. Go back to the main "Bryton" folder on your device (/Bryton/). In this folder you may see some files in .fit (FIT) format - these are your rides. In another folder on your PC, copy and paste the .fit files (this will back up your rides so as to not lose your ride data).

  • Page 36: Please Update Your App" Error

    1. Using the original USB cable, plug the Bryton device into your PC. 2. In the main Bryton directory/folder, locate the file(s) that were unable to sync (these files will be in .FIT format). To easily locate the ride, sort files by Date.

  • Page 37: Not Synced To Bryton Active

    After enabling "Strava Auto Sync", Bryton Active will only upload NEW rides to Strava (ones that are synced with Bryton Active after this is enabled). If you would like to sync rides that are already saved on your device or if after...

  • Page 38: Not Synced To Strava

    After enabling "Strava Auto Sync", Bryton Active will only upload NEW rides to Strava (ones that are synced with Bryton Active after this is enabled). If you would like to sync rides that are already saved on your device or if after...

  • Page 39: Komoot Map Not Appearing In My Routes

    X. Komoot Map Not Appearing in My Routes If after planning a route in Komoot it does not appear in the “My Routes” section of the Bryton Active app, please follow some of the troubleshooting tips below: In Komoot: - The region of your “Starting Location” must be unlocked in order for the Route to be visible in Bryton Active.

  • Page 40: Speed Data Not Registering

    If device is not displaying speed information, please follow the instructions below: In Bryton Active App 1. Open the Bryton Active App and navigate to the "Settings" tab [IF USING GPS] 2. Find GPS and ensure that a GPS System is selected 3.

  • Page 41: Altitude Troubleshooting

    XIII. Altitude Troubleshooting For applicable Bryton Devices, altitude measurement is done through a Barometric Altimeter, which measures the changes in air pressure in order to determine changes in altitude. Because of this, readings may be different from map-based readings (such as Strava) and result in slightly higher/lower readings.

  • Page 42: Calibration

    Altitude can also be calibrated manually through the Bryton Active App or on the device itself: In Bryton Active App In the “Settings” tab of the Bryton Active app, enable “Auto Cal. Alt.”. This will allow the device altitude to be recalibrated every time it is connected to the Bryton Active App.

  • Page 43: Grade/Elevation Data

    - Other large objects or sky obstructions B. Grade/Elevation Data For applicable Bryton Devices, altitude measurement is done through a Barometric Altimeter, which measures the changes in air pressure in order to determine changes in altitude. Because of this, readings may be different from map-based readings (such as Strava) and result in slightly higher/lower readings.

  • Page 44: Rider 330 / Rider 530 Chinese Version

    3rd party services will not function properly and devices will be unable to be paired with the Global Bryton App that is available on the Google Play / iOS App Store. China-Region devices may face all or some of the...

  • Page 45: Section 05: Hardware Troubleshooting

    2. Select [Scan] and move/rotate the sensor to activate it (the sensor will blink green when powered on) *When trying to pair a sensor with a Bryton device, please be sure to check the type of connection that the sensor uses and whether it is compatible with the device you are trying to pair it with (ANT+ and/or BLE).

  • Page 46: Cadence Sensor Troubleshooting

    Speed Sensor Not Displaying Speed: If after pairing a speed sensor with a compatible Bryton device, it is important to ensure that the correct speed detection priority has been set: On Device 1. On your device, navigate to Bike Profile and select the Bike number you would like to use 2.

  • Page 47: Heart Rate Monitor Troubleshooting

    2. Select [Scan] and move/rotate the sensor to activate it (the sensor will blink green when powered on) *When trying to pair a sensor with a Bryton device, please be sure to check the type of connection that the sensor uses and whether it is compatible with the device you are trying to pair it with (ANT+ and/or BLE).

  • Page 48: Bryton Mount

    Mount Damage: If damage should occur to a Bryton mount or the mounting bars of the device, please contact your nearest Bryton Dealer right away for repair in order to prevent further damage. It is also possible to contact Bryton Support at support_us@brytoncorp.net...

  • Page 49: Screen Troubleshooting

    If one or more buttons have become unresponsive and are not registered by the device, please contact your nearest Bryton Dealer right away for repair in order to prevent further damage. It is also possible to contact Bryton Support at support_us@brytoncorp.net. Please be sure to provide photos as well as your full 16-digit UUID and a copy of your receipt/digital invoice.

  • Page 50: Device Does Not Display Charging Notification

    - Using the original Bryton USB cable, plug the device into a wall charger and allow it to charge for at least 6 hours. (In some cases the device will not show a charging icon but still may be accepting charge). If this does not work, try a different USB cable (if the second USB cable works, it may mean that your Bryton cable has sustained damage).

  • Page 51: Water Damage

    - Device has become unresponsive after long periods of water contact. If you believe that water damage has occurred, please contact your nearest Bryton Dealer right away for repair in order to prevent further damage. It is also possible to contact Bryton Support at support_us@brytoncorp.net...

  • Page 52: Eol Outdated And Vintage Products

    Owners of Bryton Cycle Computers, Sensors, Watches and other fitness products may receive service and parts from Bryton service providers for 2 years after the product is no longer manufactured or announced to be End of Life (or longer where required by law). Bryton reserves the right to discontinue support for products that have been announced to be End of Life (EOL).
  • Page 53 *Any authorized translation issued by Bryton Sport or affiliates of this end-of-life product list is intended to help customers understand the content as described in the English version. This translation is the result of a commercially reasonable effort to inform users, however if there are discrepancies between the English and translated document, please refer to the English version, which is considered authoritative.

  • Page 54: Section 06: Device/Software Compatibility

    Some previous generation Bryton devices may not be fully compatible with the Bryton Update tool. For Rider 60, 50, 40, 35, 30, 21, 20+, 20 and Cardio 60, 40, 35, 30 devices, please use Bryton Bridge 2 to save riding records as bdx/gpx files. These files can then be manually uploaded to your Bryton account at https://active.brytonsport.com/...

  • Page 55: Training/Workout Device Compatibility

    - Rider 420 - Rider 750 If the option does not appear in your Bryton Active app, it is possible that your device or current firmware version does not support App Trainings/Workouts. Please ensure that your device is updated and contact support_us@brytoncorp.net...

This manual is also suitable for:

Rider 330Rider 405Rider 450Rider 530Rider 750Rider 860

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