Printing - Epson PLQ-35 User Manual

The printer does not work and the control panel lights are off even when you turn on the printer.
Cause
The power cord is not properly plugged into the
electrical outlet or your printer.
The electrical outlet does not work.

Printing

Printing or printout quality problems
The printer is on but it doesn't print.
Cause
The interface cable is broken or twisted.
The printer is not connected directly to your
computer.
The printer driver is not installed correctly.
Paper is jammed or the ribbon or guard
mechanism is stuck.
The printer is hung-up (stopping in abnormal
situations).
The cable used in the WNI4915 mode is not the
one shipped with the printer.
The printer does not print when the computer sends data.
Cause
The printer is paused.
What to do
Turn off the printer, and make sure the power cord is firmly
plugged into the electrical outlet and the printer, if necessary.
Then turn on the printer.
Use a different outlet.
What to do
Check that the interface cable is not broken or twisted. If you have
another interface cable, replace the cable and check whether the
printer works correctly.
When you use a printer changer, printer buffer, or a extension
cable, the printer does not print correctly due to the combination
of these devices. Make sure that the printer works correctly when it
is connected to your computer without these devices.
Check that the printer driver is installed properly. If necessary,
reinstall the printer driver.
Turn the printer off, open the printer cover and remove the
jammed paper or things that are stuck. To eject the jammed paper,
see "Clearing a Paper Jam" on page 51.
Turn the printer off and wait for a while. Then, turn the printer on
again, and start printing.
Ensure that the correct dedicated cable is always used.
What to do
Press the Offline button to turn off the Power light.
PLQ-35 User's Guide
Troubleshooting 47