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Dell™ XPS™ M1530 Owner's Manual
Model PP28L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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   Summary of Contents for Dell XPS M1530

  • Page 1

    Dell™ XPS™ M1530 Owner’s Manual Model PP28L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2

    Trademarks used in this text: Dell, the DELL logo, Yours Is Here, XPS, Wi-Fi Catcher, and Dell MediaDirect are trademarks of Dell Inc.; Intel is a registered trademark and Core is a trademark of Intel Corporation; Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;...

  • Page 3: Table Of Contents

    Contents Finding Information Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Setting Up a Printer Printer Cable Connecting a USB Printer Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies About Your Computer Front View Left Side View...

  • Page 4: Table Of Contents

    Numeric Keypad Key Combinations System Functions Display Functions Battery Power Management Microsoft Dell™ QuickSet Key Combinations Adjusting Keyboard Settings Touch Pad Customizing the Touch Pad Using the Display Adjusting Brightness Switching the Video Image From Your Computer Display To a Projector...

  • Page 5: Table Of Contents

    Using Multimedia Playing Media ..... . Playing Media Using Dell Travel Remote Copying CD, DVD, and Blu-ray Disc™ (BD) Media...

  • Page 6: Table Of Contents

    Using the Camera Accessing the Camera’s Help File Manually Adjusting the Camera Settings Creating a Picture or a Video Using ExpressCards ExpressCard Blanks Installing an ExpressCard Removing an ExpressCard or Blank Using the Memory Card Reader Memory Card Blanks Installing a Memory Card Removing a Memory Card or Blank 10 Setting Up and Using Networks Connecting a Network or...

  • Page 7: Table Of Contents

    Mobile Broadband/ Wireless Wide Area Network (WWAN) What You Need to Establish a Mobile Broadband Network Connection Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher™ Network Locator...

  • Page 8: Table Of Contents

    Dell Network Assistant DellConnect Drive Problems Optical drive problems Hard drive problems E-Mail, Modem, and Internet Problems Error Messages ExpressCard Problems IEEE 1394 Device Problems Keyboard Problems External Keyboard problems Unexpected characters Lockups and Software Problems The computer does not start...

  • Page 9: Table Of Contents

    Printer Problems ....Scanner Problems ....Sound and Speaker Problems No sound from integrated speakers No sound from external speakers...

  • Page 10: Table Of Contents

    ....Replacing the Hard Drive ....Returning a Hard Drive to Dell Removing the Center Control Cover and Hinge Covers .

  • Page 11: Table Of Contents

    Returning Items for Warranty Repair or Credit Before You Call Contacting Dell ........

  • Page 12: Table Of Contents

    A Appendix Using the System Setup Program Cleaning Your Computer Dell Technical Support Policy (U.S. Only) FCC Notice (U.S. Only) Macrovision Product Notice Glossary ......179 Index .

  • Page 13: Finding Information

    You can use the Drivers and Utilities media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 121) or run the Dell Diagnostics (see "Dell Diagnostics" on page 91). Readme files may be included on your media to provide last-minute updates...

  • Page 14

    • How to set up my computer • Service Tag and Express Service Code ® • Microsoft Windows Finding Information Find It Here Dell™ Product Information Guide Setup Diagram NOTE: diagram may vary. Service Tag and Microsoft Windows ® Product Key Product Key These labels are located on your computer.

  • Page 15

    • Service and support — Service call status, support history, service contract, and online discussions with support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer...

  • Page 16

    Dell QuickSet. Finding Information Find It Here Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information.

  • Page 17

    What Are You Looking For? Find It Here • How to reinstall my operating system Operating System Media The operating system is already installed on your computer. To reinstall your operating system, use the Operating System media. See "Restoring Your ®...

  • Page 18

    Finding Information...

  • Page 19: Setting Up Your Computer, Connecting To The Internet

    Setting Up Your Computer Connecting to the Internet NOTE: Internet Service Providers (ISPs) and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an ISP . Your ISP will offer one or more of the following Internet connection options: •...

  • Page 20: Setting Up Your Internet Connection

    Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft 3 Follow the instructions on the screen to complete the setup. If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section that corresponds to the operating system your computer is using.

  • Page 21: Transferring Information To A New Computer, Setting Up A Printer, Printer Cable

    Transferring Information to a New Computer You can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer. For instructions, see the following section that corresponds to the operating system that your computer is running.

  • Page 22: Connecting A Usb Printer

    Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup if you have not already done so. 2 Attach the USB printer cable to the USB connectors on the computer and the printer.

  • Page 23: Power Protection Devices, Surge Protectors, Line Conditioners

    Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions.

  • Page 24: Uninterruptible Power Supplies

    Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection.

  • Page 25: About Your Computer, Front View

    About Your Computer Front View About Your Computer...

  • Page 26

    About Your Computer camera media control buttons keyboard 8-in-1 memory card reader audio connectors touch pad buttons Dell MediaDirect button dual digital microphones — Press the Dell MediaDirect button to launch Dell — Built-in microphone for conferencing and chat. ®...

  • Page 27

    F I N G E R P R I N T R E A D E R — Helps to keep your Dell™ computer secure. When you slide your finger over the reader, it uses your unique fingerprint to authenticate your user identity.

  • Page 28

    Attach headphones to the connector. Attach a microphone to the connector. D E V I C E S T A T U S L I G H T S About Your Computer...

  • Page 29

    The blue lights located above the keyboard indicate the following: Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the numeric keypad (Num Lock) is enabled. Turns on when the uppercase letter (Caps Lock) function is enabled. Turns on when the scroll lock function is enabled.

  • Page 30

    V O L U M E C O N T R O L B U T T O N S Eject Play the previous track or press and hold to rewind within a track Stop Play or pause About Your Computer —...

  • Page 31: Left Side View

    Left Side View AC adapter connector VGA connector HDMI connector hard drive A D A P T E R C O N N E C T O R adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned on or off.

  • Page 32: Right Side View

    N E T W O R K C O N N E C T O R (RJ-45) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector.

  • Page 33

    (WLAN) in your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth wireless technology (see "Dell Wi-Fi Catcher™ Network Locator page 85 off : Disables wireless devices.

  • Page 34: Back View

    A T C H E R D E L L W ™ specifically for wireless networks in your vicinity (see "Dell Wi-Fi Catcher™ Network Locator" on page 85). The Wi-Fi Catcher Network Locator has an LED that operates as follows: –...

  • Page 35

    A D A P T E R C O N N E C T O R The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned on or off. CAUTION: The AC adapter works with electrical outlets worldwide.

  • Page 36: Bottom View

    Bottom View battery battery charge/health gauge wireless mini card compartment M E M O R Y M O D U L E C O M P A R T M E N T DIMM 2 memory modules. For additional information, see "Memory" on page 140. W I R E L E S S M I N I C A R D C O M P A R T M E N T Flash Cache Module (FCM) Mini Cards (see "Wireless Mini Cards"...

  • Page 37

    B A T T E R Y — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet (see "Using a Battery" on page 45). B A T T E R Y C H A R G E H E A L T H G A U G E —...

  • Page 38

    About Your Computer...

  • Page 39: Using The Keyboard And Touchpad, Numeric Keypad, Key Combinations, System Functions, Display Functions, Battery

    Increases brightness on the integrated display only (not on an external monitor). Decreases brightness on the integrated display only (not on an external monitor). Displays the Dell™ QuickSet Battery Meter (see "Dell QuickSet Battery Meter" on page 46). Using the Keyboard and Touchpad...

  • Page 40: Power Management, Dell™ Quickset Key Combinations, Adjusting Keyboard Settings

    Windows logo key and <Tab> Dell™ QuickSet Key Combinations If Dell QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter or activating power management modes. For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the notification area, and then click Help.

  • Page 41: Touch Pad

    Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad • To move the cursor, lightly slide your finger over the touch pad.

  • Page 42: Customizing The Touch Pad

    Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: •...

  • Page 43: Using The Display, Adjusting Brightness

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard.

  • Page 44: Setting Display Resolution And Refresh Rate

    NOTE: Use only the Dell-provided video drivers, which are designed to offer the best performance with your Dell-installed operating system. These drivers are available on the Drivers and Utilities CD (optional) or via the web at support.dell.com.

  • Page 45: Using A Battery, Battery Performance

    Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay. NOTE:...

  • Page 46: Checking The Battery Charge, Dell Quickset Battery Meter

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

  • Page 47: Charge Gauge

    You can check battery health in one of two ways: by using the charge gauge on the battery, as described below, and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the QuickSet icon in the notification area, and then click Help.

  • Page 48: Low-battery Warning, Conserving Battery Power, Configuring Power Management Settings

    90 percent depleted. The computer enters hibernate mode when the battery charge is at a critically low level. You can change the settings for the battery alarms in Dell QuickSet or the Power Options window. See "Configuring Power Management Settings" on page 48 for information about accessing QuickSet or the Power Options Properties window.

  • Page 49: Using The Sleep Power State, Charging The Battery

    To enter Sleep state: → • Click Start • Depending on how you set the power management options in the Windows Power Options or Dell QuickSet, use one of the following methods: – Press the power button. – Close the display.

  • Page 50: Replacing The Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

  • Page 51: Storing A Battery

    Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully (see "Charging the Battery" on page 49) before you use it. Using a Battery...

  • Page 52

    Using a Battery...

  • Page 53: Using Multimedia, Playing Media

    Using Multimedia Playing Media NOTICE: Do not move the computer while playing media. NOTE: This system supports only 12cm discs. 1 Press the eject button located above the keyboard on the center-control cover. 2 Slide the disc, label side up, in the drive opening. To format media for storing or copying data, see the media software that came with your computer.

  • Page 54: Playing Media Using Dell Travel Remote

    (if available). Playing Media Using Dell Travel Remote The Dell Travel Remote is designed to control Dell Media Direct and Windows Vista™ Media Center. It can work only with specified computers. For more details, refer to the Dell Support website at support.dell.com.

  • Page 55

    Infrared Transmitter Page Down OK/Enter/Select Arrow Down Forward Stop Reverse Arrow Left Volume Down Page Up Arrow Up Arrow Right Play/Pause Skip Forward Skip Back Back Mute Volume Up Using Multimedia...

  • Page 56: Blu-ray Disc™ (bd) Media

    CDs from audio files stored on your computer or backing up important data. For help, open Roxio Creator, and then press <F1>. The DVD drives and BD drives installed in Dell computers do not support HD-DVD media. For a list of supported media formats, see "Using Blank CD, DVD, and BD Media"...

  • Page 57: Using Blank Cd, Dvd, And Bd Media

    Using Blank CD, DVD, and BD Media DVD-writable drives can write to both CD and DVD recording media. BD-writable drives can write to CD, DVD and BD recording media. Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information).

  • Page 58: Helpful Tips

    Blu-ray Drives Media Type Read CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL BD-R BD-RE Helpful Tips ® • Use Microsoft Windows CD-RW only after you start Roxio Creator Plus and open a Creator project. • Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos.

  • Page 59: Adjusting The Volume

    • Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.

  • Page 60: Adjusting The Picture, Using Dell Mediadirect

    Press the Dell MediaDirect button, located on the hinge cover, to launch Dell MediaDirect. When your computer is turned off or in Sleep state, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application.

  • Page 61: Audio Device

    Dell MediaDirect re-installation media that was shipped with your computer. For more information, see the Reinstalling Dell MediaDirect techsheet that accompanied your computer. For more information on using Dell MediaDirect, use the Help menu in the Dell MediaDirect application. Connecting Your Computer to a TV or...

  • Page 62

    Your TV has either an S-Video input connector, a composite video-input connector, or a component video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available S-video cable, composite video cable, or component video cable to connect your computer to your TV. S-Video TV-out connector S-Video TV-out connector S/PDIF digital audio connector*...

  • Page 63: Hdmi

    If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your computer in one of the following combinations: • S-Video and standard audio • Component-out video and standard audio •...

  • Page 64: S-video And Standard Audio

    S-Video and Standard Audio audio connector standard S-Video cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: If your TV or audio device supports S-Video but not S/PDIF digital audio, you can connect an S-Video cable directly to the S-Video TV-out connector on the computer (without the TV/digital audio adapter cable).

  • Page 65: Component Video And Standard Audio

    4 Plug the single-connector end of the audio cable into the headphone connector on your computer. 5 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device. 6 Turn on the TV and any audio device that you connected (if applicable), and then turn on the computer.

  • Page 66

    component video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-Video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video- output connectors on the component video adapter.

  • Page 67: Composite Video And Standard Audio

    4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.

  • Page 68

    composite video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-Video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video- output connector on the composite video adapter.

  • Page 69: Enabling The Display Settings For A Tv

    5 Plug the single-connector end of the audio cable into the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

  • Page 70

    Using Multimedia...

  • Page 71: Using The Camera, Accessing The Camera's Help File

    Using the Camera The camera and its integrated dual digital microphones allow you to take photos and videos and to communicate visually and verbally with other computer users. The blue camera light appears when the camera is turned on. For more information about camera features, see "Specifications" on page 161.

  • Page 72: Manually Adjusting The Camera Settings, Creating A Picture Or A Video

    To record a video, click Record. Unless you designate a different location, the picture or video is automatically saved to the My Documents → Dell Webcam Center folder on your hard drive. For more information about creating pictures or videos, see the camera’s Video Software Help file (see "Accessing the Camera’s Help File"...

  • Page 73: Using Expresscards, Expresscard Blanks

    Using ExpressCards ExpressCards provide additional memory, wired and wireless communications, multimedia and security features. For example, you can add an ExpressCard to make wireless wide area network (WWAN) connectivity available on your computer. ExpressCards support two form factors: • ExpressCard/34 (34 mm wide) •...

  • Page 74: Installing An Expresscard, Removing An Expresscard Or Blank

    Installing an ExpressCard You can install an ExpressCard while the computer is running. The computer automatically detects the card. ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion.

  • Page 75: Using The Memory Card Reader, Memory Card Blanks, Installing A Memory Card

    Using the Memory Card Reader The memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A memory card is not a bootable device. The 8-in-1 memory card reader reads the following memory cards: •...

  • Page 76: Removing A Memory Card Or Blank

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector.

  • Page 77: Setting Up And Using Networks, Connecting A Network Or Broadband Modem Cable

    Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.

  • Page 78: Setting Up A Network In The Microsoft Windows Vista™ Operating System

    Setting Up a Network in the Microsoft Windows Vista™ Operating System 1 Click Start → Connect To→ Set up a connection or network. 2 Select an option under Choose a connection option. 3 Click Next, and then follow the instructions in the wizard. Wireless Local Area Network (WLAN) A wireless local area network (WLAN) is a series of interconnected computers that communicate with each other over the air waves rather than through a...

  • Page 79: Wireless Router And A Broadband Modem

    Device Manager 1 Click Start , and then click Control Panel. 2 Click Classic View on the menu on the left side of the Control Panel. 3 Double-click Device Manager. NOTE: The User Account Control window may open. 4 Click Continue on the User Account Control window if it opens. 5 Click the + next to Network adapters to list the utility that manages your wireless network card.

  • Page 80

    6 Disconnect the network cable from the computer and the modem. 7 Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router. NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before continuing with the network setup.

  • Page 81: Connecting To A Wlan

    Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card"...

  • Page 82: Mobile Broadband Wireless Wide Area Network (wwan)

    If you select a secure network, you must enter a Wired Equivalent Privacy (WEP) or Wi-Fi Protected Access (WPA) key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 83: Mobile Broadband Network Connection, Checking Your Dell Mobile Broadband Card

    If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide in Windows Help and Support (click Start accompanied your card if you purchased it separately from your computer.

  • Page 84: Connecting To A Mobile Broadband Network

    Before you connect to the Internet, you must activate Mobile Broadband service through your cellular service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through Windows Help and Support (click Start The user's guide is also available on the Dell Support website at support.dell.com...

  • Page 85: Enabling/disabling The Dell Mobile Broadband Card, Dell Wi-fi Catcher™ Network Locator

    Mobile Broadband card. If the switch is in the off position, move the switch to the on position to enable the switch and the Dell Mobile Broadband card. For information about the wireless switch positions, see "Dell Wi-Fi Catcher™...

  • Page 86

    Setting Up and Using Networks...

  • Page 87: Securing Your Computer, Security Cable Lock

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell computer. For more information, see the instructions included with the device.

  • Page 88: Passwords, Fingerprint Reader

    If you forget any of your passwords, such as the hard drive and BIOS passwords, contact Dell (see "Contacting Dell" on page 160). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.

  • Page 89: Computer Tracking Software, If Your Computer Is Lost Or Stolen

    Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature.

  • Page 90

    Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.

  • Page 91: Troubleshooting, Dell Technical Update Service, Dell Diagnostics

    (see "Using the System Setup Program" on page 171). Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Drivers and Utilities Media" on page 13). Troubleshooting...

  • Page 92

    If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Troubleshooting ®...

  • Page 93

    Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 8 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 9 Remove your Drivers and Utilities media, then close the Main Menu window to exit the Dell Diagnostics and restart the computer.

  • Page 94

    Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select on your computer. Option Function Test Memory Run the stand-alone memory test...

  • Page 95: Dell Support Center

    Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 160). NOTE: The Service Tag for your computer is located at the top of each test screen.

  • Page 96: Dell Support 3

    Learn more about Dell Support 3 • Turn Dell Support 3 off For more information about Dell Support 3, click the question mark (?) at the top of the Dell Support 3 window. Troubleshooting on your computer’s desktop to run...

  • Page 97: Dell Pc Tune-up, Dell Pc Checkup

    • Click the Microsoft Dell Support 3→ Dell Support Settings. Ensure that the Show icon on the taskbar option is checked. NOTE: If Dell Support 3 is not available from the Start menu, go to support.dell.com and download the software.

  • Page 98: Dell Network Assistant, Dellconnect

    2 Click Self Help→ Network / Internet→ Network Management. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through an Internet connection, diagnose your problem and repair it. The associate works with your permission under your supervision, and you can work with Dell’s associate...

  • Page 99: Drive Problems, Optical Drive Problems

    M E D I A I S S N A P P E D O N T O T H E S P I N D L E See "Troubleshooting Software and — See "Dell Diagnostics" on page 91. — CD-RW, DVD+/-RW, and BD-RE drives must —...

  • Page 100: Hard Drive Problems, E-mail, Modem, And Internet Problems

    NOTE: The modem is an optional feature on this computer. You can purchase an external modem through Dell. Therefore, the steps in this section only apply if you have purchased an external modem. H E C K T H E...

  • Page 101

    Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Click Start I A G N O S T I C S —...

  • Page 102: Error Messages

    F A I L E D I N I T I A L I Z A T I O N hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91). R I V E N O T R E A D Y —...

  • Page 103

    "Hard Drive" on page 133), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91).

  • Page 104

    E Y B O A R D S T U C K K E Y F A I L U R E cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 91).

  • Page 105

    P E R A T I N G S YS T E M N O T F O U N D on page 133). If the problem persists, contact Dell (see "Contacting Dell" on page 160).

  • Page 106

    H U T D O W N F A I L U R E — Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91). I M E D A Y C L O C K L O S T P O W E R corrupted.

  • Page 107: Expresscard Problems, Ieee 1394 Device Problems

    F Y O U H A V E P R O B L E M S W I T H A Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 160). Ensure that the ExpressCard is properly inserted —...

  • Page 108: Keyboard Problems, External Keyboard Problems

    F Y O U H A V E P R O B L E M S W I T H A N Contact Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 160). Ensure that the IEEE 1394 device is properly inserted into the connector.

  • Page 109: Unexpected Characters, Lockups And Software Problems, The Computer Does Not Start, The Computer Stops Responding

    U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91). If the tests indicate a defective external keyboard, contact Dell (see "Contacting...

  • Page 110: A Program Stops Responding Or Crashes Repeatedly, A Solid Blue Screen Appears, Dell Mediadirect Problems

    H E C K T H E E L L E D I A menu to access Dell MediaDirect Help. O P L A Y M O V I E S W I T H T H E E L L...

  • Page 111: Other Software Problems

    NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell for assistance (see "Contacting Dell" on page 160). Other software problems H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N •...

  • Page 112: Memory Problems, Network Problems

    • Run the Dell Diagnostics (see "Dell Diagnostics" on page 91). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...

  • Page 113: Power Problems

    Dell Mobile Broadband Card Utility. To access the utility, double-click the at the lower-right corner of your screen. If your ExpressCard is not a Dell- branded card, see the manufacturer’s instructions for your card. H E C K N E T W O R K C O N N E C T I O N S T A T U S I N T H E...

  • Page 114

    If the battery status light rapidly flashes amber, the battery may be defective. Contact Dell (see "Contacting Dell" on page 160). H E C K T H E B A T T E R Y T E M P E R A T U R E (32°F), the computer will not start.

  • Page 115: Printer Problems, Scanner Problems

    Printer Problems Fill out the "Diagnostics Checklist" on page 159 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

  • Page 116: Sound And Speaker Problems, No Sound From Integrated Speakers, No Sound From External Speakers

    E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N H E C K T H E C A B L E C O N N E C T I O N S •...

  • Page 117: No Sound From Headphones, Remote Control Problems

    E M O T E C O N T R O L I S S T U C K I N T H E S L O T Check that you have not incorrectly stored the remote control into a non- Express Card slot. Contact Dell Technical Support for removing it. Ensure that the electrical outlet is working by —...

  • Page 118: Touch Pad Or Mouse Problems, Video And Display Problems

    E S T T H E M O U S E C O N T R O L L E R pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the "Dell Diagnostics" on page 91.

  • Page 119: If The Display Is Blank, If The Display Is Difficult To Read

    If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. H E C K T H E B A T T E R Y —...

  • Page 120: If Only Part Of The Display Is Readable, Drivers, What Is A Driver

    I D E O D I A G N O S T I C S T E S T S still have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 91, then contact Dell (see "Contacting Dell" on page 160).

  • Page 121: Identifying Drivers, Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...

  • Page 122

    Drivers and Utilities disc and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities disc. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer.

  • Page 123: Troubleshooting Software And Hardware Problems In The Windows Vista™ Operating System

    Manually Reinstalling Drivers NOTE: If your computer has a Consumer IR port and you are reinstalling a Consumer IR driver, you must first enable the Consumer IR port in the system setup program (see "Using the System Setup Program" on page 171) before continuing with the driver installation (see "Reinstalling Drivers and Utilities"...

  • Page 124: Operating System

    "Using Windows Vista System Restore" on page 125. • Dell Factory Image Restore restores your hard drive to the operating state it was in when you purchased the computer. Dell Factory Image Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.

  • Page 125: Using Windows Vista System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Creating a Restore Point You can either automatically or manually create a restore point from the Windows Vista Back Up and Restore Center.

  • Page 126

    1 Click Start → Control Panel→ System and Maintenance→ Back Up and Restore Center.. 2 In the Tasks list, click Repair Windows using System Restore. 3 Click Continue in the User Account Control (UAC) dialog box asking for permission to run the application. 4 Click Next in the System Restore window to view the most recent restore points in chronological order.

  • Page 127

    Restoring the Computer to the Default Factory Configuration The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as when you first ordered it from Dell. This option appears on Dell computers that were originally pre-installed with ®...

  • Page 128: Using The Operating System Media

    The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.

  • Page 129

    6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to complete the installation. NOTE: You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard drive. You need the installation software to reinstall Dell MediaDirect. See "Contacting Dell" on page 160.

  • Page 130

    Troubleshooting...

  • Page 131: Adding And Replacing Parts, Before You Begin, Recommended Tools, Turning Off Your Computer

    • You have performed the steps in "Turning Off Your Computer" on page 131 and "Before Working Inside Your Computer" on page 132. You have read the safety information in your Dell Product Information Guide. • • A component can be replaced—or if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 132: Before Working Inside Your Computer

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 133: Hard Drive

    5 Turn the computer over. 6 Slide and click the battery release latch. 7 Slide the battery out of the battery bay. battery 8 Turn the computer top-side up, open the display, and press the power button to ground the system board. 9 Remove any installed cards from the ExpressCard slot (see "Removing an ExpressCard or Blank"...

  • Page 134: Removing The Hard Drive

    Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see "Restoring Your Microsoft "Reinstalling Drivers and Utilities"...

  • Page 135: Replacing The Hard Drive, Returning A Hard Drive To Dell

    5 Install the drivers and utilities for your computer, as needed (see "Reinstalling Drivers and Utilities" on page 121). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging ®...

  • Page 136: Center Control Cover And Hinge Covers, Removing The Center Control Cover And Hinge Covers

    Center Control Cover and Hinge Covers CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 137

    center control cover black securing tabs 5 Pull the black securing tabs of the cable connector with your fingertips and ease out the cable. 6 Remove the hinge covers from each side of the computer. center control cover cable connector Adding and Replacing Parts center control cover cable...

  • Page 138: Replacing The Center Control Cover And Hinge Covers, Keyboard

    1 center control cover Replacing the Center Control Cover and Hinge Covers 1 Replace the hinge covers. 2 To reconnect the cable that attaches the center control cover to the system board, place the cable inside the cable connector and push its black securing tabs inside with your fingertips.

  • Page 139: Removing The Keyboard

    Removing the Keyboard 1 Follow the procedures in "Before You Begin" on page 131. 2 Remove the center control cover and hinge covers (see "Removing the Center Control Cover and Hinge Covers" on page 136). 3 Remove the two M2.5 x 5-mm screws at the top of the keyboard. NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time- consuming to replace.

  • Page 140: Replacing The Keyboard, Memory, Removing The Memory Module

    Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. Your computer has two user-accessible SODIMM sockets that can be accessed from the bottom of the computer.

  • Page 141

    1 Follow the procedures in "Before You Begin" on page 131. 2 Turn the computer over and loosen the four captive screws along with the M2.5 x 5-mm screw. Remove the module cover. M2.5 x 5-mm screw NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips.

  • Page 142: Replacing The Memory Module

    securing clips (2) Replacing the Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.

  • Page 143

    As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click Start Help and Support→ Dell System Information. notch Adding and Replacing Parts →...

  • Page 144: Subscriber Identity Module, Wireless Mini Cards

    Subscriber Identity Module Subscriber Identity Modules (SIM) identify users uniquely through an International Mobile Subscriber Identity. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Only Cingular and Vodafone need a SIM. Verizon, Sprint, and Telus do not use SIMs.

  • Page 145: Removing A Wlan Card

    Removing a WLAN Card 1 Follow the procedures in "Before You Begin" on page 131. 2 Turn the computer over. 3 Loosen the captive screw on the cover of the Mini Card compartment and remove the cover. 4 Disconnect the antenna cables from the card.

  • Page 146: Replacing A Wlan Card

    5 Release the WLAN 6 Lift the WLAN card Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WLAN card, never place cables under the card.

  • Page 147: Removing A Mobile Broadband Or Wwan Card

    4 Connect the appropriate antenna cables to the If the WLAN card has two triangles on the label (white and black), connect the white antenna cable to the connector labeled "main" (white triangle), and connect the black antenna cable to the connector labeled "aux"...

  • Page 148

    4 Disconnect the two antenna cables from the card. WWAN M2 x 3-mm 1 WWAN Card securing screw 3 antenna cable connectors (2) 5 Release the card by removing the securing screw. WWAN 6 Lift the out of its system board connector. WWAN card Adding and Replacing Parts...

  • Page 149: Replacing A Wwan Card, Flash Cache Module, Removing The Fcm

    Replacing a WWAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WWAN card, never place cables under the card. 1 Insert the WWAN board connector labeled "WWAN".

  • Page 150: Replacing The Fcm

    4 Remove the M2 x 3-mm securing screw. 5 Remove the FCM. FCM Card Replacing the FCM NOTICE: Install the FCM in the WWAN or WPAN slot. Do not install an FCM in the WLAN card slot. Doing so may cause damage to your computer. 1 Insert the connector labeled "FCM".

  • Page 151: Bluetooth ® Wireless Technology, Removing The Card

    Internal Card With Bluetooth CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 152: Replacing The Card

    Replacing the Card 1 Connect the cable connector to the card. 2 Insert the bluetooth card into the box. 3 Replace the center control cover (see "Replacing the Center Control Cover and Hinge Covers" on page 138). Adding and Replacing Parts...

  • Page 153: Traveling With Your Computer, Identifying Your Computer, Packing The Computer

    Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display. • Use the optional Dell™ carrying case to pack the computer and its accessories together safely. • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food.

  • Page 154: Travel Tips, Traveling By Air

    • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, use the wireless switch (see "Dell Wi-Fi Catcher™ Network Locator" on page 85). • Consider changing your power management options to maximize battery operating time (see "Configuring Power Management Settings"...

  • Page 155: Getting Help, Obtaining Assistance

    1 See "Troubleshooting" on page 91 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 91 for procedures on how to run Dell Diagnostics. 3 Use Dell's extensive suite of online services available through the Dell Support Center for help with installation and troubleshooting procedures.

  • Page 156: Technical Support And Customer Service, Dellconnect, Online Services

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 158, and then see "Contacting Dell" on page 160. DellConnect...

  • Page 157: Autotech Service, Automated Order-status Service, Problems With Your Order, Product Information

    "Contacting Dell" on page 160. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 158: Returning Items For Warranty Repair Or Credit, Before You Call

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 159). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...

  • Page 159

    Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 160: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 161: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start select the option to view information about your computer. Processor Processor type L1 cache L2 cache External bus frequency System Information System chipset Data bus width DRAM bus width Processor address bus width...

  • Page 162

    ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards. NOTE: PCMCIA may not be available in some regions. ExpressCard controller ExpressCard connector Cards supported ExpressCard connector size 8-in-1 Memory Card Reader 8-in-1 memory card controller 8-in-1 memory card connector Cards supported Memory...

  • Page 163

    Ports and Connectors Audio IEEE 1394a Consumer IR Mini Card HDMI connector Network adapter S-Video TV-out Video Communications Modem: Type Controller Interface Network adapter Wireless Video NOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase. To determine the configuration of your computer, see "Front View"...

  • Page 164

    Video (continued) Video memory LCD interface TV support Video type 2: Data bus Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Display Type (TrueLife) Specifications 128 MB DDR3 technology Low Voltage Differential Signaling (LVDS)

  • Page 165

    Display (continued) Dimensions: Height Width Diagonal Native resolutions: WXGA WXGA+ WSXGA+ Refresh rate Operating angle Luminance WXGA WXGA+ WLED WXGA+ WSXGA+ Viewing angles (L/R/U/D deg) min @ CR or ≥ 10: WXGA WXGA+ WLED WXGA+ WSXGA+ Pixel pitch: WXGA WXGA+ WSXGA+ Controls 207.0 mm (8.15 in)

  • Page 166

    Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Camera Pixel Video Resolution Diagonal Viewing Angle Battery Type Dimensions: Depth Height Width Weight Voltage Specifications 86 (U.S. and Canada); 87 (Europe); 90 (Japan); 88 (Brazil) QWERTY/AZERTY/Kanji 240 cpi...

  • Page 167

    Battery (continued) Charge time (approximate) Computer off Operating time Life span (approximate) Temperature range: Operating Storage Coin-cell battery AC Adapter Types Input voltage Input current (maximum) Input frequency Output current 65 W 90 W Output power Rated output voltage 3 hours Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions...

  • Page 168

    AC Adapter (continued) Dimensions: Height Width Length Height Width Length Weight (without cables) Temperature range: Operating Storage Physical Height Width Depth Weight (with 6-cell battery): Specifications 28.2 mm(1.11 inches) 57.9 mm(2.28 inches) 137.2 mm(5.4 inches) 34.2 mm (1.35 inches) 60.9 mm (2.39 inches) 153.42 mm (6.04 inches) 0.25 kg (.55 lb) 0.46 kg (1.01 lb)

  • Page 169

    Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random vibration spectrum that simulates user environment): Operating Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms halfsine pluse for storage):...

  • Page 170

    Specifications...

  • Page 171: Using The System Setup Program

    System security and hard drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly.

  • Page 172: Viewing The System Setup Screen, System Setup Screen, Commonly Used Options

    Viewing the System Setup Screen 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press <F2> immediately. If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.

  • Page 173

    Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program (you can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive). 1 Shut down the computer through the Start menu.

  • Page 174: Cleaning Your Computer, Computer, Keyboard, And Display

    3 Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.

  • Page 175: Mouse, Touch Pad, Media

    • To clean your monitor screen, lightly dampen a soft, clean cloth with water. You can also use a special screen-cleaning tissue or solution suitable for the monitor’s antistatic coating. • Wipe the keyboard, computer, and monitor plastics with a soft cleaning cloth moistened with a solution of three parts water and one part dishwashing detergent.

  • Page 176: Dell Technical Support Policy (u.s. Only)

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware.

  • Page 177: Definition Of "dell-installed" Software And Peripherals, Peripherals, Fcc Notice (u.s. Only)

    Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, etc). Support for all third-party software and peripherals is provided by the original manufacturer of the product.

  • Page 178: Macrovision Product Notice

    Plug the system into a different outlet so that the system and the receiver are on different branch circuits. If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the device or devices covered in this...

  • Page 179: Microsoft Windows Operating System, Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...

  • Page 180

    BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup. bit —...

  • Page 181

    Consumer IR— A port on the front of the computer that allows certain software applications to be controlled by the Dell Travel Remote in some systems. In other systems, this port allows you to transfer data between the computer and infrared- compatible devices without using a cable connection.

  • Page 182

    DDR SDRAM — double-data-rate SDRAM — A type of SDRAM that doubles the data burst cycle, improving system performance. DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz. device —...

  • Page 183

    dual display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as extended display mode. DVD-R — DVD recordable — A recordable version of a DVD. Data can be recorded only once onto a DVD-R.

  • Page 184

    Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries. extended display mode — A display setting that allows you to use a second monitor as an extension of your display.

  • Page 185

    GHz — gigahertz — A measurement of frequency that equals one thousand million Hz, or one thousand MHz. The speeds for computer processors, buses, and interfaces are often measured in GHz. graphics mode — A video mode that can be defined as x horizontal pixels by y vertical pixels by z colors.

  • Page 186

    infrared sensor — A port that allows you to transfer data between the computer and infrared-compatible devices without using a cable connection. integrated — Usually refers to components that are physically located on the computer’s system board. Also referred to as built-in. I/O —...

  • Page 187

    — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer.

  • Page 188

    Mobile Broadband network — (also known as a WWAN) is a series of interconnected computers that communicate with each other through wireless cellular technology and provides Internet access in the same varied locations from which cellular telephone service is available. Your computer can maintain the Mobile Broadband network connection regardless of its physical location, as long as the computer remains in the service area of your cellular service provider.

  • Page 189

    parallel connector — An I/O port often used to connect a parallel printer to your computer. Also referred to as an LPT port. partition — A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives.

  • Page 190

    RAID — redundant array of independent disks — A method of providing data redundancy. Some common implementations of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. RAM — random-access memory — The primary temporary storage area for program instructions and data.

  • Page 191

    Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.

  • Page 192

    Strike Zone™ — Reinforced area of the platform base that protects the hard drive by acting as a dampening device when a computer experiences resonating shock or is dropped (whether the computer is on or off). surge protectors — Prevent voltage spikes, such as those that may occur during an electrical storm, from entering the computer through the electrical outlet.

  • Page 193

    TPM — trusted platform module — A hardware-based security feature that when combined with security software enhances network and computer security by enabling features such as file and e-mail protection. travel module — A plastic device designed to fit inside the module bay of a portable computer to reduce the weight of the computer.

  • Page 194

    video mode — A mode that describes how text and graphics are displayed on a monitor. Graphics-based software, such as Windows operating systems, displays in video modes that can be defined as x horizontal pixels by y vertical pixels by z colors. Character-based software, such as text editors, displays in video modes that can be defined as x columns by y rows of characters.

  • Page 195

    WWAN — wireless wide area network. A wireless high-speed data network using cellular technology and covering a much larger geographic area than WLAN. Also know as Mobile Broadband network. WXGA — wide-aspect extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 800.

  • Page 196

    Glossary...

  • Page 197: Index

    174 media, 175 mouse, 175 touch pad, 175 computer crashes, 109-110 restore to previous operating state, 125 slow performance, 101, 111 specifications, 161 stops responding, 109 connecting audio device, 61 Mobile Broadband network, 82 TV, 61 contacting Dell, 160 Index...

  • Page 198

    Drivers and Utilities media, 93 starting from your hard drive, 92 Dell MediaDirect about, 26 problems, 110 Dell support site, 15 DellConnect, 156 Device Driver Rollback, 121 device latch release description, 37 device status lights description, 28...

  • Page 199

    73-75 installing, 74 removing, 74 FCM. See Flash Cache Module Flash Cache Module, 149 hard drive problems, 100 replacing, 133 returning to Dell, 135 hardware Dell Diagnostics, 91 Hardware Troubleshooter, 123 hinge cover removing, 136 IEEE 1394 connector description, 31...

  • Page 200

    110 CD drive, 99 CD-RW drive, 99 computer crashes, 109-110 computer does not start up, 109 computer stops responding, 109 Dell Diagnostics, 91 Dell MediaDirect, 110 drives, 99 DVD drive, 99 error messages, 102 hard drive, 100 IEEE 1394 connector, 107...

  • Page 201

    problems (continued) network, 112 power, 113 power light conditions, 113 printer, 114 program crashes repeatedly, 110 program stops responding, 110 programs and Windows compatibility, 110 restore computer to previous operating state, 125 restore operating system to previous state, 124 scanner, 115 slow computer performance, 101, software, 109-111 sound and speakers, 116...

  • Page 202

    Dell, 160 support website, 15 System Restore, 124-125 system setup program commonly used options, 172 screens, 172 viewing, 172 telephone numbers, 160 touch pad, 41 cleaning, 175 customizing, 42 touch pad buttons description, 27 track stick/touch pad buttons...

  • Page 203

    wizards Program Compatibility wizard, 110 Windows Easy Transfer, 21 WLAN, 145 installing Mini Card, 144 WWAN installing, 147 See Mobile Broadband Index...

  • Page 204

    Index...

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  • Brian Tyrrell Aug 15, 2014 10:24:
    Why is my dell xps pp28l indicating no battery being detected ?