U R N T H E C O M P U T E R O F F
T
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.
A program stops responding or crashes repeatedly
N D T H E P R O G R A M
E
1 Press <Crtl><Shift><Esc> simultaneously.
2 Click the Applications tab and select the program that is no longer
responding.
3 Click End Task.
NOTE:
The chkdsk program may run when you restart the computer. Follow the
instructions on the screen.
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
C
reinstall the program. Software usually includes installation instructions in its
documentation or on a floppy disk or CD.
A program is designed for an earlier Microsoft
system
R
U N T H E
P
R O G R A M
mode in Windows that lets you run programs written for earlier versions of
Windows. For more information, search for the keyword program compatibility
wizard in Windows Help and Support.
A solid blue screen appears
T
U R N T H E C O M P U T E R O F F
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.
Dell MediaDirect problems
H E C K T H E
E L L
C
D
menu to access Dell MediaDirect Help.
116
Troubleshooting
If you are unable to get a response by pressing a
—
—
C
O M P A T I B I L I T Y
If you are unable to get a response by pressing a
—
E D I A
I R E C T H E L P F I L E F O R I N F O R M A T I O N
M
D
If necessary, uninstall and then
—
®
Program compatibility is a
W
I Z A R D
—
®
Windows
operating
Use the Help
—