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Dell Inspiron 1720 Owner's Manual

Dell inspiron 1720: owners manual
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Dell™ Inspiron™ 1720 Owner's Manual
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
Model PP22X

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Summary of Contents for Dell Inspiron 1720

  • Page 1 Dell™ Inspiron™ 1720 Owner’s Manual w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Model PP22X...
  • Page 2 Trademarks used in this text: Dell, the DELL logo, Inspiron, Wi-Fi Catcher, and Dell MediaDirect are trademarks of Dell Inc.; Intel is a registered trademark and Core is a trademark of Intel Corporation; Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;...

  • Page 3: Table Of Contents

    Contents Finding Information About Your Computer Determining Your Computer’s Configuration Front View Left Side View Right Side View Back View Bottom View Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Windows Easy Transfer Setting Up a Printer Printer Cable...
  • Page 4 System Functions Display Functions Battery Power Management Microsoft® Windows® Logo Key Functions Dell™ QuickSet Key Combinations Adjusting Keyboard Settings Touch Pad Customizing the Touch Pad Contents ....
  • Page 5 Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter ® Microsoft Charge Gauge Low-Battery Warning Conserving Battery Power Configuring Power Management Settings Using the Sleep Power State Charging the Battery Replacing the Battery Storing a Battery...
  • Page 6 Connecting Your Computer to a TV or Audio Device S-Video and Standard Audio S-Video and S/PDIF Digital Audio Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Component Video and Standard Audio Component Video and S/PDIF Digital Audio Enabling the Display Settings for a TV Using ExpressCards ExpressCard Blanks...
  • Page 7 ..... . What You Need to Establish a Mobile Broadband Network Connection Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher™...
  • Page 8 The computer stops responding A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft A solid blue screen appears Dell MediaDirect problems Other software problems Memory Problems Network Problems Mobile Broadband (Wireless Wide Area Network [WWAN])
  • Page 9 ......Restoring Your Operating System Using Microsoft Windows System Restore Using Dell PC Restore by Symantec Using the Operating System Media 12 Adding and Replacing Parts...
  • Page 10 ....Returning a Hard Drive to Dell ..... . .
  • Page 11 Removing the Card Replacing the Card Coin-Cell Battery Removing the Coin-Cell Battery Replacing the Coin-Cell Battery 13 Dell™ QuickSet Features 14 Traveling With Your Computer Identifying Your Computer Packing the Computer Travel Tips ......
  • Page 12 16 Specifications 17 Appendix Using the System Setup Program Cleaning Your Computer Dell Technical Support Policy (U.S. Only) FCC Notice (U.S. Only) Macrovision Product Notice Contents ....
  • Page 13 Glossary ......197 Index ......Contents...
  • Page 14 Contents...

  • Page 15: Finding Information

    Drivers and Utilities media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 127) or run the Dell Diagnostics (see "Dell Diagnostics" on page 99). Readme files may be included on your Drivers and Utilities media to provide...
  • Page 16 • How to set up my computer • Service Tag and Express Service Code ® • Microsoft Windows Finding Information Find It Here Dell™ Product Information Guide Setup Diagram Service Tag and Microsoft Windows ® Product Key Product Key These labels are located on your computer.
  • Page 17 • Service and support — Service call status, support history, service contract, and online discussions with support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer...
  • Page 18 Dell QuickSet. Finding Information Find It Here Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information.
  • Page 19 Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore — Dell PC Restore returns your computer to its original operating state. Dell PC Restore may not ship with your computer.
  • Page 20 Finding Information...

  • Page 21: About Your Computer

    About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: 1 Click Start , and then click Help and Support. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems.

  • Page 22: Front View

    Front View camera indicator (optional) display latch power button device status lights About Your Computer camera (optional) display keyboard touch pad...
  • Page 23 (may take several seconds). K E Y B O A R D — For more information about the keyboard, see "Using the Keyboard and Touchpad" on page 43. media control buttons Dell™ MediaDirect™ button digital array microphones About Your Computer ®...
  • Page 24 D E V I C E S T A T U S L I G H T S The blue lights located to the right of the keyboard indicate the following: Power light – Turns on when you turn on the computer, and blinks when the computer is in a power management mode.
  • Page 25 ® Bluetooth status light – Turns on when a card with Bluetooth wireless technology is enabled. NOTE: The card with Bluetooth wireless technology is an optional feature. light turns on only if you ordered the card with your computer. For more information, see the documentation that came with your card.
  • Page 26 I R E C T ™ Dell MediaDirect (see "Using Dell MediaDirect™" on page 61). K E Y B O A R D S T A T U S L I G H T S The blue lights located above the keyboard indicate the following: Turns on when the numeric keypad (Num Lock) is enabled.

  • Page 27: Left Side View

    W I R E L E S S S W I T C H — When enabled through Dell QuickSet, this switch can scan for a wireless local area network (WLAN) in your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth wireless technology (see "Dell Wi-Fi Catcher™...

  • Page 28: Right Side View

    (RJ-45) About Your Computer Disables wireless devices. Enables wireless devices. Scans for WLAN networks (see "Dell Wi-Fi Catcher™ Network Locator" on page 93). • Flashing green: Searching for networks • Solid green: Strong network found • Solid yellow: Weak network found •...
  • Page 29 IEEE 1394 connector eject button audio connectors A U D I O C O N N E C T O R S Attach headphones to the Attach a microphone to the O P T I C A L D R I V E —...
  • Page 30 • Hi Speed-SD • Hi Density-SD IEEE 1394 C O N N E C T O R transfer rates, such as some digital video cameras. V I D E O C O N N E C T O R N E T W O R K C O N N E C T O R (RJ-45) NOTICE: The network connector is slightly larger than the modem connector.

  • Page 31: Back View

    Back View S-video TV-out connector AC adapter connector USB connector V I D E O O U T C O N N E C T O R Connects your computer to a TV. Also connects digital audio-capable devices using the TV/digital audio adapter cable.
  • Page 32 A D A P T E R C O N N E C T O R adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned on or off. CAUTION: The AC adapter works with electrical outlets worldwide.

  • Page 33: Bottom View

    Bottom View left speaker memory module/coin-cell battery compartment wireless mini card compartment battery charge/health gauge air vents L E F T S P E A K E R — To adjust the volume of the integrated speaker, press the volume control buttons or the mute button.
  • Page 34 data, see Windows Help and Support (click Start Support) or the documentation that came with your infrared-compatible device. M E M O R Y M O D U L E C O I N contains the DIMM B memory module and the coin-cell battery. For additional information, see "Adding and Replacing Parts"...

  • Page 35: Setting Up Your Computer

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...

  • Page 36: Setting Up Your Internet Connection

    Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft 3 Follow the instructions on the screen to complete the setup. NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems"...

  • Page 37: Transferring Information To A New Computer

    Transferring Information to a New Computer You can transfer the following types of data from one computer to another: • E-mail messages • Toolbar settings • Window sizes • Internet bookmarks Use one of the following methods for transferring data: •...

  • Page 38: Printer Cable

    Printer Cable Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer’s shipping box.

  • Page 39: Power Protection Devices

    3 Turn on the printer, and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Click Start , and then click Network. 5 Click Add a printer to start the Add Printer Wizard. NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities"...

  • Page 40: Line Conditioners

    Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage.

  • Page 41: Using The Display

    Increases brightness on the integrated display only (not on an external monitor). Decreases brightness on the integrated display only (not on an external monitor). Displays the Dell™ QuickSet Battery Meter (see "Dell QuickSet Battery Meter" on page 48). Using the Keyboard and Touchpad...
  • Page 42 Windows logo key and <Pause> Dell™ QuickSet Key Combinations If Dell QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter or activating power management modes. For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the notification area, and then click Help.

  • Page 43: Using The Keyboard And Touchpad

    Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad • To move the cursor, lightly slide your finger over the touch pad.

  • Page 44: Power Management

    Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: •...

  • Page 45: Adjusting Brightness

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable level. • Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).

  • Page 46: Customizing The Touch Pad

    NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

  • Page 47: Using A Battery

    Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™...

  • Page 48: Checking The Battery Charge

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

  • Page 49: Microsoft ® Windows ® Battery Meter

    You can check battery health in one of two ways: by using the charge gauge on the battery, as described below, and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the QuickSet icon in the notification area, and then click Help.

  • Page 50: Low-Battery Warning

    90 percent depleted. The computer enters Sleep state when the battery charge is at a critically low level. You can change the settings for the battery alarms in Dell QuickSet or the Power Options window (see "Configuring Power Management Settings" on page 50).

  • Page 51: Using The Sleep Power State

    To enter Sleep state: • Click Start , click • Depending on how you set the power management options in the Windows Power Options or Dell QuickSet, use one of the following methods: • Press the power button. • Close the display.

  • Page 52: Replacing The Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

  • Page 53: Storing A Battery

    4 Slide and click the battery release latches to keep them open. 5 Slide the battery out of the bay. battery To replace the battery, follow the removal procedure in reverse order. Storing a Battery Remove the battery when you store your computer for an extended period of time.
  • Page 54 Using a Battery...

  • Page 55: Using Multimedia

    Using Multimedia Playing Media NOTICE: Do not press down on the optical drive tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. 1 Press the eject button on the front of the drive.

  • Page 56: Copying Cd, Dvd, And Blu-Ray Disc™ (Bd) Media

    A CD player includes the following basic buttons: A DVD player includes the following basic buttons: For more information on playing media, click Help on the media player (if available). Copying CD, DVD, and Blu-ray Disc™ (BD) Media This section applies only to computers that have a DVD+/-RW drive or a BD-RE drive.

  • Page 57: How To Copy A Cd, Dvd, Or Bd

    For help, open Roxio Creator, and then press <F1>. The DVD drives and BD drives installed in Dell computers do not support HD-DVD media. For a list of supported media formats, see "Using Blank CD, DVD, and BD Media" on page 57.
  • Page 58 Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information). Use a blank CD-RW if you plan to erase, rewrite, or update information on that disc later. Blank DVD+/-R or BD-R media can be used to permanently store large amounts of information.

  • Page 59: Helpful Tips

    Media Type Read DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL BD-R BD-RE Helpful Tips ® • Use Microsoft Windows CD-RW only after you start Roxio Creator and open a Creator project. • Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD.

  • Page 60: Adjusting The Volume

    • See the Roxio website at www.sonic.com or the Blu-ray Disc™ Association website at blu-raydisc.com for additional information. Adjusting the Volume NOTE: When the speakers are muted, you do not hear the media playing. 1 Right-click the volume icon in the notification area. 2 Click Open Volume Mixer.

  • Page 61: Using Dell Mediadirect

    Press the Dell MediaDirect button, located on the hinge cover, to launch Dell MediaDirect. When your computer is turned off or in Sleep state, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application.

  • Page 62: Connecting Your Computer To A Tv Or Audio Device

    Your computer has an S-video TV-out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell), enable you to connect the computer to a TV. Your TV has either an S-video input connector, a composite video-input connector, or a component video-input connector.
  • Page 63 S-video TV-out connector S/PDIF digital audio connector Pb (blue) component video-output connector If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your computer in one of the following combinations: •...

  • Page 64: S-Video And Standard Audio

    S-Video and Standard Audio audio connector standard S-video cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable).

  • Page 65: S-Video And S/Pdif Digital Audio

    4 Plug the single-connector end of the audio cable into the headphone connector on your computer. 5 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device. 6 Turn on the TV and any audio device that you connected (if applicable), and then turn on the computer.
  • Page 66 composite video adapter S/PDIF digital audio cable 1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter.

  • Page 67: Composite Video And Standard Audio

    composite video adapter 6 Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV"...
  • Page 68 composite video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video- output connector on the composite video adapter.

  • Page 69: Composite Video And S/Pdif Digital Audio

    5 Plug the single-connector end of the audio cable into the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.
  • Page 70 composite video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.

  • Page 71: Component Video And Standard Audio

    composite video adapter 6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV"...
  • Page 72 component video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.
  • Page 73 component video adapter 4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.

  • Page 74: Component Video And S/Pdif Digital Audio

    Component Video and S/PDIF Digital Audio S-video TV-out connector composite video cable Using Multimedia...
  • Page 75 component video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.
  • Page 76 component video adapter component video cable 4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.

  • Page 77: Enabling The Display Settings For A Tv

    Enabling S/PDIF Digital Audio 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK. Enabling the Display Settings for a TV NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings.
  • Page 78 Using Multimedia...

  • Page 79: Using Expresscards

    Using ExpressCards ExpressCards provide additional memory, wired and wireless communications, multimedia and security features. For example, you can add an ExpressCard to make wireless wide area network (WWAN) connectivity available on your computer. ExpressCards support two form factors: • ExpressCard/34 (34 mm wide) •...

  • Page 80: Installing An Expresscard

    Remove the blank before installing an ExpressCard. To remove the blank, see "Removing an ExpressCard or Blank" on page 81. Installing an ExpressCard You can install an ExpressCard while the computer is running. The computer automatically detects the card. ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot.

  • Page 81: Removing An Expresscard Or Blank

    The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the media that came with the ExpressCard. Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 82 Using ExpressCards...

  • Page 83: Using The Memory Card Reader

    Using the Memory Card Reader The memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A memory card is not a bootable device. The 8-in-1 memory card reader reads the following memory cards: •...

  • Page 84: Removing A Memory Card Or Blank

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector.

  • Page 85: Setting Up And Using Networks

    Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.

  • Page 86: Setting Up A Network

    Setting Up a Network 1 Click Start , and then click Connect To. 2 Click Set up a connection or network. 3 Select an option under Choose a connection option. 4 Click Next, and then follow the instructions in the wizard. Wireless Local Area Network A wireless local area network (WLAN) is a series of interconnected computers that communicate with each other over the air waves rather than through a...

  • Page 87: Checking Your Wireless Network Card

    • A wireless router or access point • A wireless network card for each computer that you want to connect to your WLAN • A network cable with a network (RJ-45) connector Checking Your Wireless Network Card Depending on what you selected when you purchased your computer, the computer has a variety of configurations.

  • Page 88: Setting Up A New Wlan Using A Wireless Router And A Broadband Modem

    Setting Up a New WLAN Using a Wireless Router and a Broadband Modem 1 Contact your Internet service provider (ISP) to obtain specific information about the connection requirements for your broadband modem. 2 Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet connection (see "Connecting a Network or Broadband Modem Cable"...

  • Page 89: Connecting To A Wlan

    If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card"...

  • Page 90: Mobile Broadband (Or Wireless Wide Area Network)

    NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 91: What You Need To Establish A Mobile Broadband Network Connection

    If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide in Windows Help and Support (click Start media that accompanied your card if you purchased it separately from your computer.

  • Page 92: Connecting To A Mobile Broadband Network

    Dell Mobile Broadband Card Utility, see the user's guide available through Windows Help and Support (click Start and Support). The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer.

  • Page 93: Enabling/Disabling The Dell Mobile Broadband Card

    Mobile Broadband card. If the switch is in the off position, move the switch to the on position to enable the switch and the Dell Mobile Broadband card. For information about the wireless switch positions, see "wireless switch"...
  • Page 94 Setting Up and Using Networks...

  • Page 95: Securing Your Computer

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell computer. For more information, see the instructions included with the device.

  • Page 96: If Your Computer Is Lost Or Stolen

    For more information, see your Windows documentation. If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 179). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.
  • Page 97 Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.
  • Page 98 Securing Your Computer...

  • Page 99: Troubleshooting

    (see "Using the System Setup Program" on page 189). Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Drivers and Utilities Media" on page 15).
  • Page 100 If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your Drivers and Utilities media.
  • Page 101 Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 9 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 10 Remove your Drivers and Utilities media, then close the Main Menu window to exit the Dell Diagnostics and restart the computer.
  • Page 102 Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 179).

  • Page 103: Dell Support Utility

    Help Configuration Parameters Dell Support Utility The Dell Support Utility is customized for your computing environment. This utility provides self-support information, software updates, and health scans for your computer. Use this utility to do the following: • Check your computing environment •...

  • Page 104: Drive Problems

    • Click the Start Settings. Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 105: Optical Drive Problems

    M E D I A I S S N A P P E D O N T O T H E S P I N D L E See "Troubleshooting Software — See "Dell Diagnostics" on page 99. — CD-RW, DVD+/-RW, and BD-RE drives must —...

  • Page 106: Hard Drive Problems

    Hard drive problems L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N prevent the operating system from starting.
  • Page 107 Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Click the Start —...

  • Page 108: Error Messages

    F A I L E D I N I T I A L I Z A T I O N hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 99). R I V E N O T R E A D Y —...
  • Page 109 "Hard Drive" on page 139), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 99).
  • Page 110 E Y B O A R D S T U C K K E Y F A I L U R E cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 99).
  • Page 111 P E R A T I N G S YS T E M N O T F O U N D on page 139). If the problem persists, contact Dell (see "Contacting Dell" on page 179).
  • Page 112 H U T D O W N F A I L U R E — Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 99). I M E D A Y C L O C K L O S T P O W E R corrupted.

  • Page 113: Expresscard Problems

    F Y O U H A V E P R O B L E M S W I T H A Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 179). The battery is running out of —...

  • Page 114: Keyboard Problems

    F Y O U H A V E P R O B L E M S W I T H A N Contact Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 179). Ensure that the IEEE 1394 device is properly inserted into the connector.

  • Page 115: Unexpected Characters

    U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 99). If the tests indicate a defective external keyboard, contact Dell (see "Contacting...

  • Page 116: A Program Stops Responding Or Crashes Repeatedly

    Dell MediaDirect problems H E C K T H E E L L E D I A menu to access Dell MediaDirect Help. Troubleshooting If you are unable to get a response by pressing a — If necessary, uninstall and then —...

  • Page 117: Other Software Problems

    NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell for assistance (see "Contacting Dell" on page 179). Other software problems H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N •...

  • Page 118: Memory Problems

    U N T H E E L L I A G N O S T I C S is related to a software problem (see "Dell Diagnostics" on page 99). Memory Problems Fill out the "Diagnostics Checklist" on page 178 as you complete these checks.

  • Page 119: Network Problems

    Dell Mobile Broadband Card Utility. To access the utility, double-click the at the lower-right corner of your screen. If your ExpressCard is not a Dell- branded card, see the manufacturer’s instructions for your card. H E C K N E T W O R K C O N N E C T I O N S T A T U S I N T H E...

  • Page 120: Power Problems

    If the battery status light rapidly flashes amber, the battery may be defective. Contact Dell (see "Contacting Dell" on page 179). H E C K T H E B A T T E R Y T E M P E R A T U R E (32°F), the computer will not start.

  • Page 121: Printer Problems

    H E C K T H E A D A P T E R AC adapter has a light, ensure that the light is on. O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T protection devices, power strips, and extension cables to verify that the computer turns on.

  • Page 122: Scanner Problems

    3 Click Properties, and then click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

  • Page 123: No Sound From Integrated Speakers

    Ensure that the electrical outlet is working by — Turn off nearby fans, fluorescent lights, — See "Reinstalling Drivers and Utilities" on — See "Dell Diagnostics" on page 99. — Ensure that the headphone — Press <Fn><End> to See the —...

  • Page 124: Touch Pad Or Mouse Problems

    E S T T H E M O U S E C O N T R O L L E R pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the "Dell Diagnostics" on page 99.

  • Page 125: Video And Display Problems

    Video and Display Problems Fill out the "Diagnostics Checklist" on page 178 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your...

  • Page 126: If Only Part Of The Display Is Readable

    I D E O D I A G N O S T I C S T E S T S still have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 99, then contact Dell (see "Contacting Dell" on page 179).

  • Page 127: Identifying Drivers

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...
  • Page 128 Drivers and Utilities disc and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities disc. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer.
  • Page 129 The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window. 6 Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system.

  • Page 130: Troubleshooting Software And Hardware Problems

    "Using Microsoft Windows System Restore" on page 131. • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.

  • Page 131: Using Microsoft Windows System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. 1 Click Start → Help and Support.
  • Page 132 NOTE: Dell PC Restore by Symantec may not be available in certain countries or on certain computers. Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer.
  • Page 133 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.

  • Page 134: Using The Operating System Media

    The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.
  • Page 135 4 Restart the computer. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.
  • Page 136 Troubleshooting...

  • Page 137: Adding And Replacing Parts

    • You have performed the steps in "Turning Off Your Computer" on page 137 and "Before Working Inside Your Computer" on page 138. You have read the safety information in your Dell Product Information • Guide. •...

  • Page 138: Before Working Inside Your Computer

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 139: Hard Drive

    NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 5 Turn the computer over. 6 Slide and click the battery release latches.

  • Page 140: Removing The Hard Drive

    Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see "Restoring Your Operating System" on page 130 and "Reinstalling Drivers and Utilities"...

  • Page 141: Replacing The Hard Drive

    NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge" in the Product Information Guide). 4 Using the pull-tab on the hard drive, pull the hard drive out of the hard drive bay.

  • Page 142: Returning A Hard Drive To Dell

    6 Install the drivers and utilities for your computer, as needed (see "Reinstalling Drivers and Utilities" on page 127). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging...

  • Page 143: Replacing The Optical Drive

    3 Remove the locking screw from the optical drive. 4 Using a plastic scribe, push the notch to release the optical drive from the bay. optical drive locking screw Replacing the Optical Drive 1 Slide the optical drive into the bay. 2 Replace and tighten the locking screw.

  • Page 144: Removing The Hinge Cover

    NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.

  • Page 145: Replacing The Hinge Cover

    Replacing the Hinge Cover 1 Insert the left edge of the hinge cover. 2 Press from left to right until the cover snaps into place. Keyboard For more information about the keyboard, see "Using the Keyboard and Touchpad" on page 43. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 146: Replacing The Keyboard

    keyboard notch on keyboard Replacing the Keyboard 1 Hook the tabs and the keyboard connector along the front edge of the keyboard into the palmrest, and place the notch on the top of the keyboard on the tab on the base of the computer. 2 Keeping the keyboard flat against the computer base, slide the tabs on the bottom of the keyboard under the palmrest, and ensure the tab on the computer base slides into the notch on the top of the keyboard.

  • Page 147: Memory

    See "Specifications" on page 181 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. keyboard connector tab on computer base...

  • Page 148: Removing The Dimm A Memory Module

    Your computer has two user-accessible SODIMM sockets, one accessed from beneath the keyboard (DIMM A), and the other accessed from the bottom of the computer (DIMM B). NOTICE: If your computer has only one memory module, install the memory module in the connector labeled “DIMMA.”...

  • Page 149: Replacing The Dimm A Memory Module

    memory module (DIMM A) Replacing the DIMM A Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.

  • Page 150: Removing The Dimm B Memory Module

    To confirm the amount of memory installed in the computer, click Start → Help and Support→ Dell System Information. Removing the DIMM B Memory Module The DIMM B memory module is located under the memory module cover on the bottom of the computer.
  • Page 151 memory module/coin-cell battery compartment NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 152: Replacing The Dimm B Memory Module

    securing clips (2) Replacing the DIMM B Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.

  • Page 153: Subscriber Identity Module

    As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click Start → Help and Support→ Dell System Information. Subscriber Identity Module Subscriber Identity Modules (SIM) identify users uniquely through an International Mobile Subscriber Identity.

  • Page 154: Wireless Mini Cards

    NOTE: Only Cingular and Vodafone need a SIM. Verizon, Sprint, and Telus do not use SIMs. 1 Follow the procedures in "Before You Begin" on page 137. 2 In the battery bay, slide the SIM into the compartment with the cut-off corner of the SIM facing away from the compartment.

  • Page 155: Removing A Wlan Card

    If you ordered a wireless Mini Card with your computer, the card is already installed. Your computer supports three types of wireless Mini Cards: • Wireless Local Area Network (WLAN) • Mobile Broadband or Wireless Wide Area Network (WWAN) • Wireless Personal Area Network (WPAN) Removing a WLAN Card 1 Follow the procedures in "Before You Begin"...
  • Page 156 4 Disconnect the antenna cables from the card. WLAN antenna cable connectors (2) WLAN card 5 Release the card by pushing the metal securing tabs toward the WLAN back of the computer until the card pops up slightly. 6 Lift the out of its system board connector.

  • Page 157: Replacing A Wlan Card

    metal securing tabs (2) Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WLAN card, never place cables under the card. 1 Insert the card connector at a 45-degree angle into the system WLAN...

  • Page 158: Removing A Mobile Broadband Or Wwan Card

    3 Connect the appropriate antenna cables to the If the WLAN card has two triangles on the label (white and black), connect the white antenna cable to the connector labeled "main" (white triangle), and connect the black antenna cable to the connector labeled "aux"...
  • Page 159 captive screws (2) cover Adding and Replacing Parts...
  • Page 160 4 Disconnect the two antenna cables from the card. WWAN antenna cable connectors (2) WWAN card 5 Release the card by pushing the metal securing tabs toward the WWAN back of the computer until the card pops up slightly. 6 Lift the out of its system board connector.

  • Page 161: Replacing A Wwan Card

    metal securing tabs (2) Replacing a WWAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WWAN card, never place cables under the card. 1 Insert the WWAN board connector labeled "WWAN".

  • Page 162: Removing A Wpan Card

    3 Connect the black antenna cable with a gray stripe to the connector labeled "aux" (black triangle) and connect the white antenna cable with a gray stripe to the connector labeled "main" (white triangle). 4 Secure unused antenna cables in the protective mylar sleeve. 5 Replace the cover and tighten the captive screws.

  • Page 163: Replacing A Wpan Card

    Replacing a WPAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WPAN card, never place cables under the card. 1 Insert the card connector at a 45-degree angle into the system WPAN...

  • Page 164: Replacing The Fcm

    metal securing tabs (2) Replacing the FCM NOTICE: Install the FCM in the WWAN or WPAN slot. Do not install an FCM in the WLAN card slot. Doing so may cause damage to your computer. 1 Insert the connector labeled "FCM". 2 Press the other end of the clicks into place.

  • Page 165: Internal Card With Bluetooth ® Wireless Technology

    Internal Card With Bluetooth Technology CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 166: Replacing The Card

    securing tabs (2) card Replacing the Card 1 Replace the card at an angle to slide it under the securing tabs in the card compartment. 2 Connect the cable to the card. Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 167: Removing The Coin-Cell Battery

    Removing the Coin-Cell Battery 1 Follow the procedures in "Before You Begin" on page 137. 2 Turn the computer over. 3 Loosen the captive screw on the memory module/coin-cell battery cover (see "Bottom View" on page 33), and remove the cover. 4 Disconnect the coin-cell battery cable from the system board.
  • Page 168 Adding and Replacing Parts...

  • Page 169: Dell™ Quickset Features

    • Power management • Display • System information Depending on what you want to do in Dell QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the ® ® Microsoft Windows the lower-right corner of your screen.
  • Page 170 Dell™ QuickSet Features...

  • Page 171: Traveling With Your Computer

    Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display. • Use the optional Dell carrying case to pack the computer and its accessories together safely. • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food.

  • Page 172: Travel Tips

    • Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids. • Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment.

  • Page 173: Getting Help

    1 See "Troubleshooting" on page 99 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 99 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 178.

  • Page 174: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 177, and then see "Contacting Dell" on page 179. DellConnect...

  • Page 175: Autotech Service

    "Contacting Dell" on page 179. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 176: Product Information

    If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...

  • Page 177: Before You Call

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 178). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
  • Page 178 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 179: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 180 Getting Help...

  • Page 181: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start select the option to view information about your computer. Processor Processor type L1 cache L2 cache External bus frequency System Information System chipset Data bus width DRAM bus width Processor address bus width...
  • Page 182 ExpressCard (continued) Cards supported ExpressCard connector size 8-in-1 Memory Card Reader 8-in-1 memory card controller 8-in-1 memory card connector Cards supported Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory NOTE: In order to take advantage of the dual channel bandwidth capability, both memory slots must be populated and must match in size.
  • Page 183 Ports and Connectors (continued) Consumer IR Mini Card Modem Network adapter S-video TV-out Video Communications Modem: Type Controller Interface Network adapter Wireless Video NOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase. To determine the configuration of your computer, see "Determining Your Computer’s Configuration"...
  • Page 184 Video (continued) Video type: Data bus Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Display Type (active-matrix TFT) Specifications discrete video card PCI Express X16 nVIDIA GeForce 8400M G or nVIDIA GeForce 8600M GT 128 MB (GeForce 8400M G) or 256 MB...
  • Page 185 Display (continued) Dimensions: Height Width Diagonal Maximum resolutions: WXGA+ WXGA+ with TrueLife WUXGA with TrueLife Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch: WXGA+ WUXGA Controls Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) 229.5 mm (9.04 in) 367.2 mm (14.46 in) 433.0 mm (17.0 in)
  • Page 186 Touch Pad (continued) Size: Width Height Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Computer off Operating time Life span (approximate) Temperature range: Operating Storage Coin-cell battery Specifications 71.7-mm (2.8-in) sensor-active area 34.0-mm (1.3-in) rectangle 9-cell "smart" lithium ion 6-cell "smart"...
  • Page 187 AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight (with 6-cell battery): Configurable to less than Environmental Temperature range: Operating Storage...
  • Page 188 Environmental (continued) Relative humidity (maximum): Operating Storage Maximum vibration (using a random vibration spectrum that simulates user environment): Operating Storage Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms halfsine pluse for storage): Operating...

  • Page 189: Appendix

    System security and hard drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly.

  • Page 190: Viewing The System Setup Screen

    Viewing the System Setup Screen 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press <F2> immediately. If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.
  • Page 191 Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program (you can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive). 1 Shut down the computer through the Start menu.

  • Page 192: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water.

  • Page 193: Mouse

    2 Disconnect any attached devices from the computer and from their electrical outlets. 3 Remove any installed batteries (see "Battery Performance" on page 47). 4 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest.

  • Page 194: Dell Technical Support Policy (U.s. Only)

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware.

  • Page 195: Definition Of "Dell-Installed" Software And Peripherals

    Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, etc). Support for all third-party software and peripherals is provided by the original manufacturer of the product.

  • Page 196: Macrovision Product Notice

    Plug the system into a different outlet so that the system and the receiver are on different branch circuits. If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the device or devices covered in this...
  • Page 197 Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...
  • Page 198 BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup. bit —...
  • Page 199 carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport. CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over. CD-RW —...
  • Page 200 device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver — See driver. DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector —...
  • Page 201 ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
  • Page 202 Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.
  • Page 203 hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer.
  • Page 204 IrDA — Infrared Data Association — The organization that creates international standards for infrared communications. IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ.
  • Page 205 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...
  • Page 206 modem — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay —...
  • Page 207 PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards. PCI — peripheral component interconnect — PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks.
  • Page 208 RAM — random-access memory — The primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you shut down your computer. readme file — A text file included with a software package or hardware product. Typically, readme files provide installation information and describe new product enhancements or corrections that have not yet been documented.
  • Page 209 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 210 Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768. The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer.
  • Page 211 ® UAC — user account control— Microsoft Windows Vista™ security feature that, when enabled, provides an added layer of security between user accounts and access to operating system settings. UMA — unified memory allocation — System memory dynamically allocated to video.
  • Page 212 video resolution — See resolution. virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts.
  • Page 213 WXGA — wide-aspect extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 800. XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768. ZIF —...
  • Page 214 Glossary...
  • Page 215 Index Numbers 8-in-1 memory card reader, 83 audio device connecting, 62 enabling, 77 audio. See sound battery charge gauge, 49 charging, 51 checking the charge, 48 performance, 47 power meter, 49 removing, 52 replacing coin-cell battery, 166 storing, 53 BD. See Blu-ray Disc blanks ExpressCards, 79, 83 removing, 81, 84...
  • Page 216 99 starting from the Drivers and Utilities media, 100 starting from your hard drive, 99 Dell MediaDirect about, 26 problems, 116 Dell support site, 17 DellConnect, 174 Device Driver Rollback, 127 device latch release description, 34 Index device status lights...
  • Page 217 81 FCM. See Flash Cache Module Flash Cache Module, 163 hard drive description, 27, 34 problems, 106 replacing, 139 returning to Dell, 142 hardware Dell Diagnostics, 99 Hardware Troubleshooter, 130 hinge cover removing, 143 icons adjusting the size, 169...
  • Page 218 Microsoft Windows, 16 Service Tag, 16 lost computer, 96 media playing, 55 media control buttons Dell MediaDirect button, 61 description, 25 memory DIMM A, 149 DIMM B, 150 installing, 147 removing, 148 memory card, 83 blanks, 84 installing, 83...
  • Page 219 116 CD drive, 105 CD-RW drive, 105 computer crashes, 115-116 computer does not start up, 115 computer stops responding, 115 Dell Diagnostics, 99 Dell MediaDirect, 116 drives, 104 DVD drive, 105 error messages, 108 hard drive, 106 IEEE 1394 connector, 113...
  • Page 220 122 volume, 122 specifications, 181 spyware, 107, 118 stolen computer, 96 Subscriber Identity Module, 153 Index support contacting Dell, 179 support website, 17 S-video TV-out connector description, 31 System Restore, 130-131 system setup program commonly used options, 190 screens, 190...
  • Page 221 Dell Diagnostics, 99 Hardware Troubleshooter, 130 restore computer to previous operating state, 130-131 connecting, 62 uninterruptible power supply. See UPS UPS, 39 USB connector description, 31 video problems, 125 video controller determining configuration, 21 video controller configuration determining what controller is...
  • Page 222 Index...

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