40
Solving Problems
Scanner Problems
C
H E C K T H E P O W E R C A B L E C O N N E C T I O N
cable is firmly connected to a working electrical power source and that the
scanner is turned on.
C
H E C K T H E S C A N N E R C A B L E C O N N E C T I O N
cable is firmly connected to the computer and to the scanner.
U
N L O C K T H E S C A N N E R
locking tab or button.
R
E I N S T A L L T H E S C A N N E R D R I V E R
instructions.
Touch Pad Problems
C
H E C K T H E T O U C H P A D S E T T IN G S
Windows XP
Click the Start button, click Control Panel, and click Printers and Other
1
Hardware.
Click Mouse.
2
Try adjusting the settings.
Windows Me and Windows 2000
Click the Start button, point to Settings, and then click Control Panel.
1
Double-click the Mouse icon.
2
Try adjusting the settings.
External Keyboard Problems
D
I S C O N N E C T T H E K E Y B O A R D C A B L E
page24). Disconnect the keyboard cable and check the cable connector for bent
or broken pins.
—
Ensure that the scanner power
—
Ensure that the scanner
—
Ensure that your scanner is unlocked if it has a
—
See the scanner documentation for
—
Shut down the computer (see