Dell Dimension 8100 Solution Manual page 25

C
H E C K T H E T E L E P H O N E L I N E
are using a line that is 10 ft (3 m) or more in length, try a shorter one.
V
E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H
1
Click the Start button, point to Settings, and click Control Panel.
2
In the Control Panel, double-click Modems.
If there are multiple entries for the same modem or modems listed that are
not installed, delete the entries and restart the computer.
3 Click the Diagnostics tab.
4 Click the COM port for your modem.
5 Click More Info to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
R
E C O N N E C T T H E M O U S E C A B L E
1 Press <Ctrl><Esc> to display the Start menu.
2 Use the keyboard arrow keys to highlight Shut Down and then press the
<Enter> key.
3
After the computer turns off, reconnect the mouse cable as shown on the
START HERE
sheet for your computer.
4
Start the computer.
C H E C K T H E M O U S E S E T T I N G S
Panel, and then double-click the Mouse icon. Try adjusting the settings.
C O N N E C T T H E M O U S E B E F O R E Y O U T U R N O N T H E C O M P U T E R
connect the mouse after you power on the computer, the mouse will not work.
Follow these steps to restore mouse functionality:
1
With the computer on, remove the power cable from the back of the
computer.
2
Reconnect the mouse as shown on the START HERE sheet for your
computer.
3
Reconnect the power cable.
4
Turn on the computer.
— Try using a different telephone line. If you
W
— Click the Start button, select Control
I N D O W S
— If you
Solving Pr oblems 25