Robustel EG8001 User Manual
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Robustel EG8001 User Manual

Elevator iot smart gateway for 3g/4g networks
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EG8001
Elevator IoT Smart Gateway
For 3G/4G Networks
User Guide

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Summary of Contents for Robustel EG8001

  • Page 1 EG8001 Elevator IoT Smart Gateway For 3G/4G Networks User Guide...
  • Page 2 The contents of this document are subject to change without notice due to continued progress in methodology, design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use of this document.
  • Page 3 Robustel accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the gateway, or for failure of the gateway to transmit or receive such data.
  • Page 4 Robustel EG8001 User Guide Protecting Your Gateway To ensure error-free usage, please install and operate your gateway with care. Do remember the following: Do not expose the gateway to extreme conditions such as high humidity / rain, high temperature, direct ...
  • Page 5 Robustel EG8001 User Guide Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 6 Robustel EG8001 User Guide Industry Canada statement  This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: this device may not cause interference, and this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 7 Robustel EG8001 User Guide Regulatory and Type Approval Information Table 1: Directives 2011/65/EC Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and...
  • Page 8 Robustel EG8001 User Guide Document History Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions. Date Firmware Version Doc Version Change Description 25 April, 2017 0.10.2 v.1.0.0 Initial release 2 June, 2017 0.11.2...

  • Page 9: Table Of Contents

    Services > Syslog ............................49 3.13 Services > Event ............................50 3.14 Services > NTP ............................53 3.15 Service > Robustel (for IBM IoT Platform) ....................54 3.16 Services > Web Server ..........................58 3.17 Services > Advanced ..........................59 3.18 System >...
  • Page 10 Robustel EG8001 User Guide Terminal Block Connection ........................71 4.2.1 Console Port ............................. 71 4.2.2 Audio Port ............................71 4.2.3 RS232 ..............................72 4.2.4 RS485 ..............................72 Cellular Connection ..........................73 4.3.1 Cellular Dial-Up ..........................73 4.3.2 SMS Remote Control ......................... 75 Chapter 5 Introductions for CLI ........................

  • Page 11: Chapter 1 Product Concept

    Robustel EG8001 User Guide Chapter 1 Product Concept 1.1 Key Features Robustel EG8001 is an industrial gateway designed for elevator monitoring and provides fast, reliable and stable Internet connectivity. EG8001 is a powerful Elevator gateway developed from RobustOS, a Robustel self-developed and Linux-based operating system which designed to be used in Robustel hardware gateways.

  • Page 12: Package Contents

     1 x Robustel EG8001 Elevator IoT Smart Gateway  35 mm DIN rail mounting kit Note: If any of the above items is missing or damaged, please contact your Robustel sales representative. 1.3 Specifications Cellular Interface Standards: W-CDMA/FDD-LTE/TDD-LTE ...

  • Page 13: Ordering Information

    Robustel EG8001 User Guide RS-485: A (Data+), B (Data-)  Interface: 3.81mm connector  Audio Interface Physical Connector: 3.81mm 3-PIN terminal block  Interface type: FXS  Interface Standard: ITU Q.512 (SLIC), ITU K.20 (overcurrent and overvoltage protection)  Subscriber line interface circuit (SLIC) ...

  • Page 14: Dimensions

    Robustel EG8001 User Guide Gateway, 4G Temperature: -30~+70°C 3G:B2/5 module Extended Operating Temperature: -40~-30°C, +70~+85°C Humidity: 5~95%RH 1.5 Dimensions RT_UG_EG8001_v.1.0.1 2 June, 2017 13/84 Confidential...

  • Page 15: Chapter 2 Hardware Installation

    Robustel EG8001 User Guide Chapter 2 Hardware Installation 2.1 LED Indicators Name Color Status Description Green Gateway is powered on DEV1 Green Connected to controller1 DEV2 Green Connected to controller2 Green Always On Connected to 4G network Blinking every 100ms...

  • Page 16: Pin Assignment

    Robustel EG8001 User Guide 2.2 PIN Assignment There are terminal block PIN relationship tables on the front view of the EG8001, as the following figure showed. XRS4 (Debug) Function Direction Device EG8001 EG8001Device Top View XIT (FXS) Function Direction RING Device...

  • Page 17: Usb Interface

    USB interface, such as a U disk or a hard disk. If there have a supported configuration file or a EG8001 firmware in this USB storage device, the EG8001 router will automatically update the configuration file or the firmware. For more details, see 3.11 Interface > USB.

  • Page 18: Insert Or Remove Sim Card

    Robustel EG8001 User Guide 2.5 Insert or Remove SIM Card Be sure to insert a SIM card before you use the gateway. Insert or remove the SIM as shown in the following steps. Inserting SIM Card  Power off the gateway.

  • Page 19: Attach External Antenna (Sma Type)

    Robustel EG8001 User Guide 2.6 Attach External Antenna (SMA Type) Attach an external SMA antenna to the gateway’s connector and twist tightly. Make sure the antenna is within the correct frequency range provided by the ISP and with 50 Ohm impedance.

  • Page 20: Mount The Gateway

    Robustel EG8001 User Guide 2.7 Mount the Gateway The gateway can be mounted a 35 mm DIN rail. DIN rail size (measured in mm) Use 3 pcs of M3*6 flat head Phillips screws to fix the DIN rail to the gateway, and then hang the DIN rail on the mounting bracket.

  • Page 21: Ground The Gateway

    Ground Screw Bottom View 2.9 Connect the Gateway to a Computer Connect an Ethernet cable to LAN1 or LAN2 at the bottom of the EG8001, and connect the other end of the cable to your computer. RT_UG_EG8001_v.1.0.1 2 June, 2017...

  • Page 22: Power Supply

    Robustel EG8001 User Guide 2.10 Power Supply EG8001 Gateway supports reverse polarity protection, but always refers to the figure above to connect the power adapter correctly. Note: The range of power voltage is 9 to 26V DC. RT_UG_EG8001_v.1.0.1 2 June, 2017...

  • Page 23: Chapter 3 Initial Configuration

    Robustel EG8001 User Guide Chapter 3 Initial Configuration The gateway can be configured through your web browser that including IE 8.0 or above, Chrome and Firefox, etc. A web browser is included as a standard application in the following operating systems: Linux, Mac OS, Windows 98/NT/2000/XP/Me/Vista/7/8, etc.
  • Page 24 Robustel EG8001 User Guide Choose Internet Protocol Version 4 (TCP/IPv4) and click Properties. Two ways for configuring the IP address of PC RT_UG_EG8001_v.1.0.1 2 June, 2017 23/84 Confidential...
  • Page 25 Robustel EG8001 User Guide Obtain an IP address automatically: Use the following IP address: (Configured a static IP address manually within the same subnet of EG8001 Gateway) Click OK to finish the configuration. RT_UG_EG8001_v.1.0.1 2 June, 2017 24/84 Confidential...

  • Page 26: Factory Default Settings

    From your web browser, type the IP address of the gateway into the address bar and press enter. The default IP address of EG8001 Gateway is 192.168.0.1, though the actual address may vary. In the login page, enter the username and password, choose language and then click LOGIN. The default username and password is “robustel”.

  • Page 27: Control Panel

    Robustel EG8001 User Guide 3.4 Control Panel After logging in, the home page of the EG8001 Gateway’s web interface is displayed, for example. Using the original password to log in the gateway, the page will pop up the following tab It is strongly recommended for security purposes that you change the default username and/or password.

  • Page 28: Status

    Robustel EG8001 User Guide Note: The steps of how to modify configuration are as bellow: Modify in one page; Click under this page; Modify in another page; Click under this page; Complete all modification; Click 3.5 Status This page allows you to view the System Information, Internet Status and LAN Status of your Gateway.
  • Page 29 Robustel EG8001 User Guide Internet Status Internet Status Item Description Active Link Show the current active link. Uptime Show the current amount of time the link has been connected. IP Address Show the IP address of current link. Gateway Show the gateway address of the current link.

  • Page 30: Interface > Link Manager

    Robustel EG8001 User Guide 3.6 Interface > Link Manager General Settings @ Link Manager Item Description Default Link It’s no need to configure link manually in this part, we recommend to remain WWAN1 the default setting of system. Emergency Reboot Enable to reboot the whole system if no links available.
  • Page 31 Robustel EG8001 User Guide The window is displayed as below when disabling the “Automatic APN Selection” option. RT_UG_EG8001_v.1.0.1 2 June, 2017 30/84 Confidential...
  • Page 32 Ping Detection Settings Enable Click the toggle button to enable/disable the ping detection mechanism, a keepalive policy of EG8001 Gateway. Primary Server Gateway will ping this primary address/domain name to check that if the 8.8.8.8 current connectivity is active.
  • Page 33 Robustel EG8001 User Guide Link Settings (WWAN) Item Description Default Secondary Server Gateway will ping this secondary address/domain name to check that if the 114.114.11 current connectivity is active. 4.114 Interval Set the ping interval. Retry Interval Set the ping retry interval. When ping failed, the gateway will ping again every retry interval.
  • Page 34 Robustel EG8001 User Guide Click the button to clear SIM monthly data traffic usage statistics. Data statistics will be displayed only if enable the Data Allowance function in Interface > Link Manager > Link Settings > WWAN Settings > Data Allowance.

  • Page 35: Interface > Lan

    3.7 Interface > LAN This section allows you to set the related parameters for LAN port. There are two LAN ports on EG8001 Gateway, including ETH11 and ETH2. ETH11 and ETH2 can freely choose from lan0~lan1, but at least one ETH port must be assigned as lan0.
  • Page 36 Robustel EG8001 User Guide The window is displayed as below when choosing “Server” as the mode. The window is displayed as below when choosing “Relay” as the mode. Item Description Default DHCP Settings Enable Click the toggle button to enable/disable the DHCP function.
  • Page 37 Robustel EG8001 User Guide Item Description Default IP Pool End Define the end of the pool of IP addresses which will be leased to 192.168.0.100 DHCP clients. Subnet Mask Define the subnet mask of IP address obtained by DHCP clients from 255.255.255.0...
  • Page 38 Robustel EG8001 User Guide IP Settings Item Description Default Index Indicate the ordinal of the list. Interface Show the editing port, read only. IP Address Set the multiple IP address of the LAN port. Null Netmask Set the multiple Netmask of the LAN port.
  • Page 39 Robustel EG8001 User Guide Status This section allows you to view the status of LAN connection. Click the row of status, the details status information will be display under the row. Please refer to the screenshot below. RT_UG_EG8001_v.1.0.1 2 June, 2017...

  • Page 40: Interface > Ethernet

    3.8 Interface > Ethernet This section allows you to set the related parameters for Ethernet. There are two Ethernet ports on EG8001 Gateway, including ETH0 and ETH1. The ETH0 and ETH1 can freely choose from lan0~lan1, but at least one LAN port must be assigned as lan0.

  • Page 41: Interface > Cellular

    Robustel EG8001 User Guide This column allows you to view the status of Ethernet port. Click the row of status, the details status information will be display under the row. Please refer to the screenshot below. 3.9 Interface > Cellular This section allows you to set the related parameters of Cellular.
  • Page 42 Robustel EG8001 User Guide The window is displayed as below when choosing “Specify” as the band select type. RT_UG_EG8001_v.1.0.1 2 June, 2017 41/84 Confidential...
  • Page 43 Robustel EG8001 User Guide Cellular Item Description Default General Settings Index Indicate the ordinal of the list. SIM Card Show the currently editing SIM card. SIM1 Phone Number Enter the phone number of the SIM card. Null PIN Code Enter a 4-8 characters PIN code used for unlocking the SIM.
  • Page 44 Robustel EG8001 User Guide Click the row of status, the details status information will be displayed under the row. Status Item Description Index Indicate the ordinal of the list. Gateway Status Show the status of the radio module. Gateway Model Show the model of the radio module.

  • Page 45: Network > Route

    Robustel EG8001 User Guide Status Item Description IMEI Show the IMEI (International Mobile Equipment Identity) number of the radio module. Firmware Version Show the current firmware version of the radio module. 3.10 Network > Route This section allows you to set the static route. Static route is a form of routing that occurs when a gateway uses a manually-configured routing entry, rather than information from a dynamic routing traffic.
  • Page 46 Robustel EG8001 User Guide Status This window allows you to view the status of route. RT_UG_EG8001_v.1.0.1 2 June, 2017 45/84 Confidential...

  • Page 47: Network > Firewall

    Robustel EG8001 User Guide 3.11 Network > Firewall This section allows you to set the firewall and its related parameters, including Filtering, Port Mapping and DMZ. Filtering The filtering rules can be used to either accept or block certain users or ports from accessing your gateway.
  • Page 48 Robustel EG8001 User Guide Filtering Item Description Default Enable Local Telnet Access Click the toggle button to enable/disable this option. When enabled, the LAN user can access the gateway locally via Telnet. Enable Remote HTTP Access Click the toggle button to enable/disable this option. When enabled, the Internet user can access the gateway remotely via HTTP.
  • Page 49 Robustel EG8001 User Guide Filtering Rules Item Description Default Protocol Select from “All”, “TCP”, “UDP”, “ICMP” or “TCP-UDP”. Note: It is recommended that you choose “All” if you don’t know which protocol of your application to use. Action Select from “Accept” or “Drop”.

  • Page 50: Services > Syslog

    3.12 Services > Syslog This section allows you to set the syslog parameters. The system log of EG8001 Gateway can be saved in the local, also supports to be sent to remote log server and specified application debugging. By default, the “Log to Remote”...

  • Page 51: Services > Event

    Robustel EG8001 User Guide Syslog Settings Item Description Default Enable Click the toggle button to enable/disable the Syslog settings option. Syslog Level Select from “Debug”, “Info”, “Notice”, “Warning” or “Error”, which from low to Notice high. The lower level will output more syslog in details.
  • Page 52 Robustel EG8001 User Guide Click button to add an Event parameters. RT_UG_EG8001_v.1.0.1 2 June, 2017 51/84 Confidential...
  • Page 53 Robustel EG8001 User Guide General Settings @ Notification Item Description Default Index Indicate the ordinal of the list. Description Enter a description for this group. Null Sent SMS Click the toggle button to enable/disable this option. When enabled, the gateway will send notification to the specified phone numbers via SMS if event occurs.

  • Page 54: Services > Ntp

    Robustel EG8001 User Guide  NVM: Non-Volatile Memory Filter Message Enter the filtering message based on the keywords set by users. Click the “Refresh” Null button, the filtered event will be displayed in the follow box. Use “&” to separate more than one filter message, such as message1&message2.

  • Page 55: Service > Robustel (For Ibm Iot Platform)

    3.15 Service > Robustel (for IBM IoT Platform) User can configure the related parameters for EG8001 gateway connecting to IBM IoT platform in this section. When EG8001 connected to IBM IoT platform successfully, user can manage and control the gateway on the platform.
  • Page 56 Controller Timeout Set the timeout interval for controller connection, unit: 30. Output To IoT Enable or disable EG8001 output the running data to IBM IoT platform. Output To RS232 Enable or disable EG8001 output the running data to the local RS232 serial port.
  • Page 57 Robustel EG8001 User Guide Robustel (for IBM IoT Platform) Item Description Default Phone Book Index Show the code of the current phone number. Priority Set the priority of the current phone number. PhoneNumber Enter the phone number in this item.
  • Page 58 Robustel EG8001 User Guide Check the status of the Elevator and Escalator. RT_UG_EG8001_v.1.0.1 2 June, 2017 57/84 Confidential...

  • Page 59: Services > Web Server

    Robustel EG8001 User Guide 3.16 Services > Web Server This section allows you to modify the parameters of Web Server. General Settings @ Web Server Item Description Default HTTP Port Enter the HTTP port number you want to change in gateway’s Web Server. On a Web server, port 80 is the port that the server "listens to"...

  • Page 60: Services > Advanced

    Set the device name to distinguish different devices you have installed; valid gateway characters are a-z, A-Z, 0-9, @, ., -, #, $, and *. User LED Type This Feature is unavailable in EG8001 Gateway. None RT_UG_EG8001_v.1.0.1 2 June, 2017...

  • Page 61: System > Debug

    Robustel EG8001 User Guide Periodic Reboot Settings Item Description Default Periodic Reboot Set the reboot period of the gateway. 0 means disable. Daily Reboot Time Set the daily reboot time of the gateway. You should follow the format as HH: Null MM, in 24h time frame, otherwise the data will be invalid.

  • Page 62: System > Update

    3.19 System > Update This section allows you to upgrade the firmware of your EG8001. Click System > Update > System Update, and click on “Choose File” to locate the firmware file to be used for the upgrade. Once the latest firmware has been chosen, click “Update”...

  • Page 63: System > App Center

    File Click on “Choose File” to locate the App file from your computer, and then click to import this file into your gateway. Note: File format should be xxx.rpk, e.g. EG8001-robustlink-1.0.0.rpk. Installed Apps Index Indicate the ordinal of the list.

  • Page 64: System > Tools

    Robustel EG8001 User Guide 3.21 System > Tools This section provides users three tools: Ping, At Debug, Traceroute and Sniffer. Ping Item Description Default IP address Enter the ping’s destination IP address or destination domain. Null Number of Requests Specify the number of ping requests.
  • Page 65 Robustel EG8001 User Guide At Debug @ Tools Item Description Enter a At command in Command box, then click button to send the At Command command to the cellular module. Result It will display the AT commands which respond from the cellular module in this box.
  • Page 66 Robustel EG8001 User Guide Click this button to start Traceroute request, and the log will be displayed in the follow box. Click this button to stop Traceroute request. Sniffer Item Description Default Interface Choose the interface according to your Ethernet configuration.

  • Page 67: System > Profile

    Robustel EG8001 User Guide 3.22 System > Profile This section allows you to import or export the configuration file, and restore the gateway to factory default setting. Profile Item Description Default Import Configuration File Reset Other Settings to Click the toggle button as “ON” to return other parameters to default Default settings.

  • Page 68: System > User Management

    Super User Settings Item Description Default Old Username Enter the old username of your gateway. The default is “robustel”. Null New Username Enter a new username you want to create; valid characters are a-z, A-Z, 0-9, Null @, ., -, #, $, and *.
  • Page 69 Robustel EG8001 User Guide Index Indicate the ordinal of the list. Role Select from “Visitor” and “Editor”. Visitor  Visitor: Users only can view the configuration of gateway under this level  Editor: Users can view and set the configuration of gateway under this level Username Set the Username;...

  • Page 70: Chapter 4 Configuration Examples

    Robustel EG8001 User Guide Chapter 4 Configuration Examples 4.1 Generate diagnose file about APN 1) Enable syslog feature on router 2) Manually setting APN. RT_UG_EG8001_v.1.0.1 2 June, 2017 69/84 Confidential...
  • Page 71 Robustel EG8001 User Guide 3) Generate diagnose file RT_UG_EG8001_v.1.0.1 2 June, 2017 70/84 Confidential...

  • Page 72: Terminal Block Connection

    4.2.1 Console Port User can use the console port to manage the router via CLI commands, please check section . 4.2.2 Audio Port EG8001 supports one FXS port for voice conversation. Please refer to the connection diagram at the right site. RT_UG_EG8001_v.1.0.1...

  • Page 73: Rs232

    Robustel EG8001 User Guide 4.2.3 RS232 EG8001 supports two RS232 for serial data communication. Please refer to the connection diagram at the right site. 4.2.4 RS485 EG8001 supports one RS485 for serial data communication. Please refer to the connection diagram at the right site.

  • Page 74: Cellular Connection

    Robustel EG8001 User Guide 4.3 Cellular Connection 4.3.1 Cellular Dial-Up This section shows you how to configure SIM card for Cellular Dial-up. Connect the gateway correctly and insert SIM, then open the configuration page. Under the homepage menu, click Interface > Link Manager > General Settings.
  • Page 75 Robustel EG8001 User Guide When finished, click Submit > Save & Apply for the configuration to take effect. The window is displayed below by clicking Interface > Cellular > Advanced Cellular Settings. RT_UG_EG8001_v.1.0.1 2 June, 2017 74/84 Confidential...

  • Page 76: Sms Remote Control

    4.3.2 SMS Remote Control EG8001 supports remote control via SMS. You can use following commands to get the status of EG8001, and set all the parameters of EG8001. There are three authentication types for SMS control. You can select from “Password”, “Phonenum”...
  • Page 77 The semicolon character (‘;’) is used to separate more than one commands packed in a single SMS. E.g. robustel: robustel;status system In this command, username is “robustel”, password is “robustel”, and the function of the command is to get the system status. SMS received: hardware_version = 1.2...

  • Page 78: Chapter 5 Introductions For Cli

    SMS received: Chapter 5 Introductions for CLI 5.1 What Is CLI The EG8001 command-line interface (CLI) is a software interface providing another way to set the parameters of equipment from the SSH or through a telnet network connection. Route login:...

  • Page 79: How To Configure The Cli

    Robustel EG8001 User Guide Comments Add a list entry of configuration clear Clear statistics config Configuration operation debug Output debug information to the console Delete a list entry of configuration exit Exit from the CLI help Display an overview of the CLI syntax...
  • Page 80 Example 2: Update firmware via tftp # tftpupdate (space+?) firmware New firmware # tftpupdate firmware (space+?) String Firmware name # tftpupdate firmware EG8001-firmware-sysupgrade-unknown.bin host 192.168.100.99 //enter a new firmware name Downloading EG8001-firmware-s 100% |*******************************| 5018k 0:00:00 ETA Flashing Checking 100%...
  • Page 81 Robustel EG8001 User Guide netmask = 255.255.255.0 mtu = 1500 dhcp { enable = true mode = server relay_server = "" pool_start = 192.168.0.2 pool_end = 192.168.0.100 netmask = 255.255.255.0 gateway = "" primary_dns = "" secondary_dns = "" wins_server = ""...
  • Page 82 Robustel EG8001 User Guide Example 4: CLI for setting Cellular # show cellular all sim { id = 1 card = sim1 phone_number = "" extra_at_cmd = "" network_type = auto band_select_type = all band_gsm_850 = false band_gsm_900 = false...
  • Page 83 Robustel EG8001 User Guide band_wcdma_900 = false band_wcdma_1900 = false band_wcdma_2100 = false band_lte_800 = false band_lte_850 = false band_lte_900 = false band_lte_1800 = false band_lte_1900 = false band_lte_2100 = false band_lte_2600 = false band_lte_1700 = false band_lte_700 = false...

  • Page 84: Commands Reference

    Robustel EG8001 User Guide band_lte_1800 LTE 1800 (band 3) band_lte_1900 LTE 1900 (band 2) band_lte_2100 LTE 2100 (band 1) band_lte_2600 LTE 2600 (band 7) band_lte_1700 LTE 1700 (band 4) band_lte_700 LTE 700 (band 17) band_tdd_lte_2600 TDD LTE 2600 (band 38)

  • Page 85: Chapter 6 Glossary

    Robustel EG8001 User Guide Chapter 6 Glossary Abbr. Description Alternating Current Access Point Name ASCII American Standard Code for Information Interchange Conformité Européene (European Conformity) CHAP Challenge Handshake Authentication Protocol Command Line Interface for batch scripting Circuit Switched Data Clear to Send...
  • Page 86 Robustel EG8001 User Guide Abbr. Description L2TP Layer 2 Tunneling Protocol local area network Light Emitting Diode Machine to Machine Maximum Minimum Mobile Originated Mobile Station Mobile Terminated OpenVPN Open Virtual Private Network Password Authentication Protocol Personal Computer Personal Communications Network, also referred to as DCS 1800...
  • Page 87 Robustel EG8001 User Guide Abbr. Description VSWR Voltage Stationary Wave Ratio Wide Area Network RT_UG_EG8001_v.1.0.1 2 June, 2017 86/84 Confidential...
  • Page 88 Robustel EG8001 User Guide Guangzhou Robustel Technologies Co., Ltd. Address: 3rd Floor, Building F, Kehui Park, No.95 Daguan Road, Guangzhou, China 510660 Tel: 086-20-29019902 Email: info@robustel.com RT_UG_EG8001_v.1.0.1 2 June, 2017 87/84 Confidential...

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