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Fix a problem : App issues
•
Weak signal from your cellular provider is a common cause of unsent messages. In
the
status
or two bars, change locations to improve your signal strength, particularly if you are
indoors.
2.
Open the conversation and
Can't hear notifications
Adjust your
notification
Can't send or receive messages
1.
Change your preferred network to Global.
2.
If you recently switched from iPhone and are having trouble sending messages to or
receiving them from an iPhone, your phone number may still be associated with
iMessaging. You need to
3.
Contact your carrier.
Can't send or receive pictures or videos
Your data plan must support MMS (multimedia messaging) and
Messages app stopped
1.
Check that you have not disabled permissions for the Messages app. If any permissions
are turned off,
2.
Force stop the app.
services that may be causing your issue.
3.
Uninstall any recent app updates.
Touch & hold
4.
Clear the app's cache.
5.
Reset
the phone.
Keyboard not working
If your keyboard has problems, like a missing spacebar:
1.
Check for
updates
2.
Turn your phone off and then on again.
3.
Clear the
cache
bar, see how many bars your network connection has. If you see only one
resend
settings.
deregister your
turn them on
and try using the app again.
This completely shuts down the app, including any background
, then touch
App info > > Uninstall updates.
This frees up space by removing temporary files.
to your keyboard app.
for the keyboard app.
the message.
account.
cellular data must be
210
on.
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