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Fix a problem : Call and SIM issues
7.
Remove
your SIM card and reinsert.
8.
Use
safe mode
9.
Reset
the phone.
Have signal, but can't make calls
1.
Turn your phone off and then on again.
Press and hold the Power button, then touch Power off. Then turn it on to establish a new
connection with the network.
2.
Clear the
cache
3.
Use
safe mode
4.
Check if a
software update
5.
Reset
the phone.
Phone doesn't ring or ring loud enough
1.
Check your
volume
2.
Look for
in your
•
Open
quick settings
incoming calls.
•
Make sure your phone is set to
3.
Check that your
4.
Is your phone connected with a
device.
5.
If you're using a ringtone that you installed, try using a ringtone that came with the phone.
6.
Use
safe mode
Begin with application types like launchers, task killers, or anti-virus apps.
Can't answer ringing phone
1.
Clear the data
Touch & hold
2.
Check that Phone app notifications haven't been disabled.
Touch & hold
to see if apps you installed are causing the issue and uninstall as needed.
for the Phone app.
to see if apps you installed are causing the issue and uninstall as needed.
is available for your phone.
setting.
status
bar. If you see it:
and touch
ringtone
is not set to None.
Bluetooth
to see if apps you installed are causing the issue and uninstall as needed.
for the Phone app.
, then touch
> Storage > Clear storage.
, then touch
> Notifications and make sure they are on
to turn Do Not Disturb off. Your phone will ring for
screen calls
at the appropriate times.
device? If so, all audio is routed to the Bluetooth
195
.
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