Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that allow customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on a label usually located under the battery.
The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted...
Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). Motorola High Tech Centers will perform level-4 (full component) repairs.
When ordering replacement parts or equipment, include the Motorola part number and description used in this service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.
Level 1 and 2 Service Manual Introduction Specifications Table 1. Specifications Function Specification Frequency Range EGSM TX: 880 - 915 MHz Frequency (MHz) = 890 + (0.2 × n) where: 0 ≤ n ≤ 124 Frequency (MHz) = 890 + (0.2 × (n – 1024)) where: 955 ≤ n ≤ 1023 RX: 925 –...
Introduction GSM System Functions Specification Speech Coding Type Regular Pulse excitation / linear predictive coding with long term prediction (RPE LPC with LTP) Bit Rate 13.0 kbps RF Power Output 32 dBm nominal GSM, 28.5 dBm nominal DCS / PCS Spurious Emissions -36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz Receive Sensitivity...
Level 1 and 2 Service Manual Product Overview Product Overview Motorola V3x telephones deliver 3G features in a small and lightweight package. These Global System for Mobile communications (GSM) General Packet Radio Service (GPRS) Wireless Application Protocol (WAP)-enabled mobile phones...
Product Overview • MIDI Video • MPEG4 Video clip playback Display • Main display 320 x 240 pixel 262k TFT • CLI display 96 x 80 65k CSTN Memory • 64 MB internal RAM • 32 MB internal ROM • 64 MB internal ROM user memory •...
Level 1 and 2 Service Manual Product Overview Simplified Text Entry There are three different ways to enter text using the phone keypad: • iTAP predictive text entry. Press a key to enter a character, and a dynamic dictionary uses this to build and display a set of word or name options. The iTAP feature may not be available on the phone in all languages.
General Operation General Operation Controls, Indicators, and Input / Output (I/O) Connections The V3x telephone’s controls are located on the sides of the phone and on the keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 2). V3x phones have an audible alert transducer on the top and I/O connectors, consisting of a headset jack and an accessory port, located on the side and bottom of the phone See Figure 1.
Level 1 and 2 Service Manual General Operation Display animation makes the phone’s menus move smoothly as the user scrolls up and down Turn animation off to conserve the battery. Figure 2 shows common icons displayed on the LCD. +49@ ] Ñ yÉ...
General Operation If the battery is removed while receiving a message, the message will be lost. Operation For detailed operating instructions, refer to the appropriate user’s guide listed in “Related Publications” on page 45. January 31, 2006 6809497A15-A...
GSM / DCS Test SIM Used to enable manual test mode. 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.
Disassembly Disassembly This section provides instructions for the disassembly of V3x telephones. Tools and equipment used for the phone are listed in Table 1, preceding. Many of the integrated devices used in these phones are vulnerable to damage from ESD. Ensure adequate static protection is in place when handling, shipping, and servicing the internal components of this phone.
Level 1 and 2 Service Manual Disassembly Lift the bottom end of the battery first and then lift the battery out the phone. (see Figure 2). Battery 051210o Figure 2. Removing the Battery There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer.
Disassembly Removing and Replacing the Subscriber Identity Module (SIM) Remove the battery door and battery as described in the procedures. Carefully slide the SIM out of the SIM holder. SIM holder 060078o Figure 3. Removing the SIM To replace, slide the SIM into the holder, ensuring the notched corner of the SIM aligns with the notch molded into the holder.
Level 1 and 2 Service Manual Disassembly Removing and Replacing the Antenna Cover Remove the battery cover, battery and SIM, as described in the procedures. Insert the disassembly tool under each side of the antenna cover to release the antenna cover latches (see Figure 4). Disassembly tool Latch Antenna cover...
Disassembly Removing and Replacing the Rear Housing This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM, and antenna as described in the procedures. Using a Torx driver with a T-6 bit, remove the 6 screws along the sides of the phone (see Figure 5).
Level 1 and 2 Service Manual Disassembly Carefully lift the rear housing away from the phone. Rear housing frame Disassembly tool 051218o Figure 6. Removing the Rear Housing Lower the rear housing onto the phone. Ensure the screw holes are aligned to the transceiver PCB assembly.
Disassembly Removing and Replacing the Transceiver Board Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent ESD and component damage. Remove the battery cover, battery, SIM, antenna, and rear housing as described in the procedures.. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.
Level 1 and 2 Service Manual Disassembly Lift the transceiver board assembly and the keypad switchdome assembly out of the front housing (see Figure 8). Transceiver PC board 051222o Figure 8. Removing the Transceiver Board Assembly Use the T6 driver to remove the screw in the middle of the transceiver PC board assembly (see Figure 9).
Disassembly Removing and Replacing the Antenna Remove the battery cover and battery, SIM, rear housing, and transceiver board assembly as described in the procedures. Unlatch the latches that secure the acoustic assembly to the transceiver PC board. Acoustic chamber latch Acoustic chamber latch 051693o Figure 10.
Level 1 and 2 Service Manual Disassembly Use the disassembly tool to pry the antenna out of the antenna assembly. Disassembly tool Acoustic chamber Antenna 051694o Figure 11. Removing the Antenna To replace, insert the antenna into the acoustic chamber assembly. Align the acoustic chamber assembly to the transceiver PC board and gently press into position.
Disassembly Removing and Replacing the Popple Dome PC Board Remove the battery cover and battery, SIM, rear housing, transceiver board assembly and antenna as described in the procedures. Turn the Transceiver PC board assembly over and use the disassembly tool to unseat the popple dome board flex connector (see Figure 12).
Level 1 and 2 Service Manual Disassembly Removing and Replacing the Keypad, Volume/Smart, and Voice Keys Remove battery cover, battery, SIM, antenna, rear housing, and transceiver board assembly as described in the procedures. Use the plastic tweezers to lift the volume/smart keys out of their slot in the front housing (see Figure 14).
Disassembly Use the plastic tweezers to lift the keypad assembly away from the front housing (see Figure 14). Plastic tweezers Keypad 051225o Figure 14. Removing the Keypad To replace, insert the keypad into the front housing, ensuring the keys align properly with the openings in the front housing.
Level 1 and 2 Service Manual Disassembly Removing and Replacing the Flip Assembly Remove the battery cover, battery, SIM, antenna, rear housing, transceiver board assembly, and keypad assembly as described in the procedures. Carefully flex the base inner front housing downward to release the hinge assembly from the front housing (see Figure 15).
Disassembly Removing and Replacing the Flip Cover Remove the battery cover, battery, SIM, antenna, rear housing, transceiver board assembly, keypad assembly and flip assembly as described in the procedures. Use the metal tweezers to remove the 2 flip screw covers at the top of the flip assembly (see Figure 16).
Level 1 and 2 Service Manual Disassembly Insert the tip of a thin bladed knife under the display lens starting under the Motorola logo and pry it upward. Knife Flip Assembly Display lens 051244o Figure 17. Removing the Display Lens Slide the pointed edge under the edge of the display lens to separate it from the flip assembly and remove it from the flip assembly.
Disassembly Use the disassembly tool to remove the camera lens (see Figure 19). disassembly tool camera lens 060076o Figure 19. Removing the Camera Lens Use a T3 driver to remove the camera lens screw (see Figure 20). Camera lens screw Figure 20.
Level 1 and 2 Service Manual Disassembly Insert the disassembly tool between the flip assembly and the flip housing to release the 3 latches on each side of the flip assembly (see Figure 17). Flip Housing Catch Flip Housing Catch Flip Assembly Flip Housing Catch 040958o...
Disassembly Removing and Replacing the Flip Display Assembly Remove the battery cover, battery, SIM, antenna, rear housing, transceiver board assembly, keypad assembly, flip assembly, and flip cover as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.
Level 1 and 2 Service Manual Disassembly Use the disassembly tool to unseat the camera assembly flex connector from the display module assembly (see Figure 23). Disassembly tool Camera assembly flex connector 040962o Figure 23. Removing the Camera Assembly Flex Connector The FPC (flex) is easily damaged.
Disassembly Use the pointed end of the disassembly tool to lift zero insertion force (ZIF) latch that unlocks the ZIF connector socket (see Figure 24). Speaker Flex ZIF Socket Display Assembly 040963o Figure 24. Removing the Display Assembly Flex Connector Carefully disconnect the flex connector from the ZIF socket.
Level 1 and 2 Service Manual Disassembly To replace, align the display assembly to the flip housing. The FPC (flex) is easily damaged. Exercise extreme care when handling. Lower the display assembly onto the flip housing. 10. Insert the speaker flex ZIF connector into the ZIF socket. Lock the ZIF connector with the pointed end of the disassembly tool.
The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout its life. The MSN can be used to log and track a phone on Motorola's Service Center Database. The MSN is divided into 4 sections as shown in Figure 26.
Level 1 and 2 Service Manual Subscriber Identity Module (SIM) and Identification International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and stored within the phone's memory. The IMEI uniquely identifies an individual mobile station provides a way to control access to GSM networks based on mobile station types or individual phones.
Troubleshooting Troubleshooting Table 3. Level 1 and 2 Troubleshooting Chart SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective. Watt) load. If the battery voltage is <3.25 Vdc, recharge the battery using the appropriate battery charger.
Level 1 and 2 Service Manual Troubleshooting Table 3. Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 5. Telephone transmit audio is weak a) Microphone connections to the Gain access to the microphone as described in (usually indicated by called parties transceiver board assembly defective.
Troubleshooting Table 3. Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 9. Vibrator feature not functioning. Transceiver board assembly defective. Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble with the new transceiver board assembly.
Level 1 and 2 Service Manual Part Numbers Part Numbers The following charts are provided as a reference for the parts associated with V3x telephones. Related Publications Motorola V3x User’s Guide, English 68XXXXX108 6809497A15-A January 31, 2006...
Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturer’s instructions. To order parts use the following Link: https://wissc.motorola.com/wissc_root/main/BrowserOK.html (Password is Required) For information on ordering parts contact EMEA at +49 461 803 1404. 6809497A15-A...
Part Numbers January 31, 2006 6809497A15-A...
1 and 2 Index Level 1 and 2 Service Manual Index 6809497A15-A IMEI 41 indicators alert settings 15 service indicator (status light) 14 antenna cap, removing and replacing 21 Introduction 5 antenna, removing and replacing 26 liquid crystal display (LCD) 14 battery function 15 gauge 15...
Index volume/smart buttons 29 replacement parts warranty service 7 contact information 8 wireless access protocol (WAP) 12 replacing antenna 26 antenna cap 21 battery 18 flip assembly 31 flip cover 32 flip display assembly 36 rear housing 22 SIM 20 transceiver board assembly 24 volume/smart buttons 29 serial number...
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