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Fix a problem : Bluetooth, Wi-Fi, USB issues
3.
Make sure Contact sharing is on.
4.
Check and adjust sharing settings on the paired device or in the device's app.
Fix it: Check the basics
After each step, see if your issue is fixed:
1.
Check battery level on your phone and Bluetooth device, and charge if either is low.
2.
Keep the phone and Bluetooth device within 30 feet of each other, closer for better
performance.
3.
On your phone, turn Bluetooth off and then on again.
4.
Turn off the Bluetooth device to disconnect it. Then turn it back on to automatically
reconnect
with the phone.
5.
Power cycle both your phone and the Bluetooth device.
If that doesn't fix it, follow the steps for specific problems in the sections above.
Wi-Fi problems
After each troubleshooting step, check to see if the issue is fixed.
Can't connect to a network
1.
When you
enter the password
•
Get the password from the Wi-Fi router and make sure you enter it correctly on your
phone.
•
If the CONNECT button is greyed out, the password you entered isn't long enough.
Confirm the router's password and re-enter it on your phone.
2.
Check if a
software update
3.
Check that the Wi-Fi router firmware is up to date.
4.
Reset
the phone's network connections.
5.
Reset
the phone.
Connection drops
After each troubleshooting step, check to see if the issue is fixed.
1.
Turn off
Wi-Fi
2.
Forget
the network connection. Then
to connect:
is available for your phone.
scanning.
set up
the Wi-Fi connection again.
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