Table of Contents
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Table of Contents
Related Manuals for AFINIA LABEL Afinia 502
Summary of Contents for AFINIA LABEL Afinia 502
- Page 1 Afinia 502 Label Printer User Manual Version 1.0.2...
- Page 2 Afinia Label Copyright © 2019 Afinia Label. All rights reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written permission of Afinia. Trademarks Firefox is a trademark of the Mozilla Foundation.
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Page 3: Table Of Contents
Afinia 502 Toolbox ..........................29 Afinia 502 Printer Utility ........................31 Ink Cost Calculator ........................... 31 Printer Utilities ..........................33 Printer Firmware Update ......................... 34 Controller Utilities ..........................35 Advanced ............................36 Add Afinia 502 Network Printer Utility ....................37... - Page 4 Printer Maintenance ........................... 38 Replacing an Ink Cartridge ........................38 Dye or Pigment Ink Cartridges ......................38 Changing Printheads ..........................39 Purchasing Printheads..........................39 Guidelines for Preventative Maintenance ....................40 General dust and debris removal ....................... 40 Cutter Maintenance ..........................40 Print Path Maintenance ........................
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Page 5: Setting Up The Printer
Afinia Label Chapter 1 The Afinia Label 502 Label Printer Series includes the L502, which uses label stock on a 3” diameter core, and the F502, which uses fanfold label stock. This manual applies to both the L502 and the F502. Any differences in operation between the two models will be detailed in the applicable sections. -
Page 6: Parts Of The Printer
Afinia Label Parts of the Printer Control Panel Ink Cartridge Access Door Label Front view Output Rear view Label Guide Network Connection Label Input Connection Power Connection Unwinder USB-C (L502 model only) Connection 6 | Setting up the Printer... -
Page 7: The Control Panel
502 Label Printer The Control Panel Up Button Power Button Home Button Back Button Unload Media Down Button Accept Left Option Button Help Button OK/Accept Right Option Button The control panel includes nine buttons to help you navigate through the menu to the various controls and functions. -
Page 8: Unpacking, Setup, And Installation
Afinia Label Unpacking, Setup, and Installation Remove Tape and Foam Lift top foam from the box Remove the Accessory box from the box Lift printer from box Remove the packaging tape from the printer cover (x2) and Ink waste... -
Page 9: Install Printer Driver
Always trust software from Microboards Technology LLC in the first window. The Afinia Label 502 Label Printer can be connected directly to a PC by USB or can be set up as a network printer. If connecting directly to the PC, click the USB button. -
Page 10: Usb Connection
IP address. For more information on network settings, please see page 20. At the end of the installation, click the Network button to launch the Add Afinia 502 Network Printer utility. 10 | Setting up the Printer... -
Page 11: Install Ink Cartridges
Close the Network Printer Utility once the printer has been added, then click Finish to close the installer. For more information on using the Add Afinia 502 Network Printer utility, please see page 37. Install Ink Cartridges ... - Page 12 The Afinia 502 can use either the supported Dye-based or Pigment-based ink cartridges. The Afinia Label 502 Label Printer comes with a set of Dye- or Pigment-based cartridges. Each type must be used in separate printheads. To use a different type of ink, you will need to install a second printhead (see Changing Printheads on page 39).
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Page 13: Align The Printheads
502 Label Printer Align the Printheads To ensure the best print quality, a Printhead Alignment is triggered the first time the printer is turned on. The process is slightly different between the L502 and F502 models. To perform the alignment: L502- Start here 1. -
Page 14: Using The Printer
502 Label Printer Chapter 2 Using the Printer Choosing Label Media Ensure that the label media meets the requirements for the printer: Table 1: Media Specifications Media Type and Dimensions Inkjet-printable coating required Media type Gloss, semi-gloss, and matte 1.5” to 8.625” (38.1 mm to 219 mm) Media Width 1.0”... - Page 15 502 Label Printer Figure 2: Gap (Transmissive) Media Minimum Maximum 0.125” (3.0 mm) 0.3” (8.0 mm) 0.5” (12.7 mm) 1.5” (38.1 mm) 8.625” (219 mm) 0.75” (19.1 mm) 48.0” (1.219 m) Direction of travel through printer as seen from above Figure 3: Black Mark (Reflective) Media Minimum Maximum...
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Page 16: Loading The Printer
Afinia Label Loading the Printer The Afinia Label L502 Label Printer requires a 3” ID core with the labels wound face out. NOTE: Steps 2 through 7 apply to the L502 model only. 1. Cut a clean leading edge on media being loaded a. -
Page 17: Bypassing The Unwinder
502 Label Printer Bypassing the Unwinder (L502 Printer model only) The integrated Unwinder can be bypassed if an external unwinder is used. Reasons for using an external unwinder would include: Using rolls with a diameter greater than 8” Using highly reflective label stock, such as gold or silver ... -
Page 18: Using The Control Panel
Afinia Label Using the Control Panel Navigate through the menu by using the Up and Down buttons to highlight your choice and click OK. Help Screen Press the Help button Printer Information: Displays Printer Name, Product Number, Serial Number, Service ID, and... -
Page 19: Cartridge Information
Cartridge Information Select Cartridge Information on the Home Screen and press OK. Estimated Levels Press OK when selected to view an estimate of the ink levels. This shows the same levels as the Afinia 502 Toolbox. Using the Printer | 19... -
Page 20: Network
Afinia Label Cartridge Low Alert Use the Up and Down buttons to set Alert levels to either Automatic or Custom; press OK when the correct option is selected. Alert levels can be set for each cartridge. If set to Custom, use the Up and Down buttons to set the percentage remaining and click OK when each percentage is set. - Page 21 502 Label Printer Ethernet Settings : Advanced Settings (continued) IPv6 This option allows you to turn IPv6 addressing (default) or Off. Host Name and Bonjour Name You can change the Host Name and Bonjour Name with these options. Confirm that you want to change the name by pressing the button when prompted.
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Page 22: Printing Labels
Afinia Label Printing Labels 1. Select the Print command from your application. 2. Select the 502 printer and click the Setup, Properties or similar button. 3. The print settings displayed are the defaults that were set in the printer driver. - Page 23 502 Label Printer Settings Set Top and Left print offsets (see below) Select Units of measurement Select Media Inches Roll to Cut Millimeters Roll to Roll No Cut Select Media Type Die Cut Black Mark ...
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Page 24: Adjusting Alignment For Printing
Afinia Label Adjusting Alignment for Printing NOTE: Offsets are made looking at the printed labels right-side up, not as they are printed. NOTE: Top Offset does not apply to Continuous media. Use the Cutter Adjustment to change the amount of... -
Page 25: Selecting Media Size
502 Label Printer Selecting Media Size Change the Media Size by going into the Printer Preferences. 1. Click Advanced on the Layout Paper/Quality 2. Select the correct entry from the Paper Size list and click OK Using the Printer | 25... -
Page 26: Creating Custom Media Sizes
Afinia Label Creating Custom Media Sizes From Advanced Options: Click Manage Custom Sizes and then Properties 2. Check Create a new form 3. Enter the new Form name 4. Enter the Width and Height 5. Click Save Form, then Close... -
Page 27: Canceling A Print
502 Label Printer Canceling a Print 1. Display reads “Printing…” 2. Press cancel 3. Display reads “Canceling…” 4. Wait for labels to eject and stop Out of Paper The display will give an out of paper message if a print job is sent without media loaded. It will also be displayed at the end of roll or if the selected media type doesn’t match the loaded media. -
Page 28: Wrong Media
Afinia Label Wrong Media If the media loaded in the printer does not match the Media Type selected in the Preferences, the printer may not print. Media mismatches that will result in an error state are: Continuous loaded, Die Cut or Black Mark selected ... -
Page 29: Software Tools
Software Tools Afinia 502 Toolbox Open the Afinia 502 Toolbox using the desktop icon for printer utilities. If you have more than one 502 connected to the computer, select the one you want to access. Several of the utilities require continuous label stock at least 4” wide. If media is not loaded before sending the prints, an Out of Paper state will result (see page 27). - Page 30 Afinia Label Device Services: Clean Printheads (requires minimum 4” wide continuous stock) If the Print Quality Diagnostic Page shows horizontal gaps in Test Pattern 2, press this button to clean the printheads. When the first cleaning round is complete, the Diagnostic Page will print again.
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Page 31: Afinia 502 Printer Utility
502 Label Printer Afinia 502 Printer Utility The Afinia Label 502 Printer Utility includes several functions. All functions in the utility except the Cost Calculator require a USB connection to the printer. Cost Calculator The Cost Calculator can be used to help estimate the cost of ink for printing a specific label. - Page 32 Afinia Label Configuration Menu : Cost The Cost of the ink cartridges used by the calculator can be changed in this window. You cannot open this menu option while the printer is printing. Export Job List Click this button to export all jobs printed while the Calculator has been running to a .csv file.
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Page 33: Printer Utilities
2. Afinia 502 Toolbox This button will open the Afinia 502 Toolbox (same as desktop shortcut). 3. Feed This button will advance the stock based on the distance entered and the units selected. -
Page 34: Printer Firmware Update
Printer Firmware Update The Printer Firmware Update tab allows you to update the printer firmware if directed to do so by Afinia Label Technical Support. Follow the directions on the first page of the tab before clicking the Next button. -
Page 35: Controller Utilities
502 Label Printer Controller Utilities The Controller Utilities tab includes functions that apply to the controller in the 502 printer. These functions will only work when the printer is connected to a PC using the USB-C diagnostic port on the rear of the printer, below the power connection. -
Page 36: Advanced
7. Update Firmware The firmware of the controller board can be updated on this tab. This should only be done under supervision from an Afinia Label Technical Support representative. The Support representative will provide you with the firmware update file to save on your PC. -
Page 37: Add Afinia 502 Network Printer Utility
If you’ve already installed the 502 software and want to add a network 502 printer that is already on your network, use the Add Afinia 502 Network Printer utility to easily connect your computer to the printer. All you will need to know is the IP Address of the printer. -
Page 38: Printer Maintenance
Replacing an Ink Cartridge Dye or Pigment Ink Cartridges The Afinia 502 can use either the supported Dye-based or Pigment-based ink cartridges. However, each type must be used in separate printheads. To use a different type of ink, you will need to install the second printhead (see Changing Printheads on page 39). -
Page 39: Changing Printheads
502 Label Printer Changing Printheads The printhead should be changed if you are switching between dye-based ink and pigment-based ink or if print quality issues persist after cleaning and replacing cartridges. Open the Ink Cartridge Access Door Remove ink cartridges If you are changing from one ink type to another, it is recommended that you keep the ink cartridges in the printhead being removed. -
Page 40: Guidelines For Preventative Maintenance
Afinia Label Guidelines for Preventative Maintenance Occasional maintenance to remove dust and debris is required for best performance. Do not substitute where lint-free cloth is called for. Using paper towels or regular cloth could damage the printer. General dust and debris removal Tools: Small low-suction hand-held vacuum or compressed air for electronics;... -
Page 41: Print Path Maintenance
502 Label Printer Print Path Maintenance With use, ink may accumulate on the plate below the print path. Tools: Lint-free cloth; isopropyl alcohol 1. Turn off printer and unplug 2. Open Cartridge Access door 3. Clean the plate below the print path with a lint-free cloth dampened with alcohol 4. -
Page 42: Pinch Roller Maintenance
Afinia Label Pinch Roller Maintenance Tools: Lint-free cloth; isopropyl alcohol 1. Close Cartridge Access door 2. Turn off and unplug printer 3. Open Cartridge Access door 4. Clean each white pinch roller (outlined in green) using lint-free cloth dampened with alcohol 5. -
Page 43: Ink Tray Maintenance
502 Label Printer Ink Tray Maintenance With use, the waste Ink Tray pad may become saturated and need to be cleaned. Tools: Nitrile or latex gloves; paper towels, plastic spoon 1. Turn off and unplug printer 2. Remove tray from right side of printer 3. -
Page 44: Troubleshooting
502 Label Printer Chapter 4 Troubleshooting See the full 502 Label Printer Troubleshooting video here Control Panel LED The LED on the control panel indicates a number of printer states: Display 1. Power cable not plugged in 2. Plugged in, but power button not pressed 1. -
Page 45: Poor Print Quality Or Incorrect Printout
502 Label Printer Poor Print Quality or Incorrect Printout Print Problem Possible Cause Resolution Printhead alignment Toolbox : Device Services : Align Colors not aligned needed Printheads 1. Toolbox: Device Services : Clean Printhead cleaning Printheads needed 2. Run Second Level Clean if needed 1. - Page 46 Afinia Label Print Problem Possible Cause Resolution Length of two labels fed through blank, Wrong Media Type Load correct media type and press OK, cuts, media unloads; selected in Settings or press Cancel. LED blinking Cancel job or load media and press OK...
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Page 47: Clearing A Media Jam
502 Label Printer Clearing a Media Jam If the media jams, follow these steps to clear the printer: 1. Turn off printer from control panel and unplug power cord 2. Open Cartridge Access door Cut exposed labels 3. Cut any media past the print zone and pull slowly out through front 4. -
Page 48: 502 Label Printer Control Panel Menu
Afinia Label 502 Label Printer Control Panel Menu 1. Setup Printer Settings i. Preferences Date and Time User inputs are in italics. Date Default settings are in bold. i. Enter Date Media needed is in blue. b. Time i. - Page 49 502 Label Printer 3. Network Ethernet Settings i. View Ethernet Details Can View or Print a. Print requires minimum 4” wide continuous stock ii. Advanced Settings IP Settings a. Automatic b. Manual (Static) i. IP Address 1. Enter IP Address ii.
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Page 50: Technical Support
Technical Support For technical questions or support issues, contact Afinia Label Technical Support: PH: 952-556-1608 support@afinia.com www.afinialabel.com/support Please have the Serial Number of your Afinia Label 502 Label Printer available when contacting Technical Support. Date of Purchase: Place Purchased: Serial Number:...
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