Getac EX80 User Manual

Getac EX80 User Manual

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EX80
USER MANUAL
Rugged Mobile Computing Solution

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Summary of Contents for Getac EX80

  • Page 1 EX80 USER MANUAL Rugged Mobile Computing Solution...
  • Page 2 All brand and product names are trademarks or registered trademarks of their respective companies. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.
  • Page 3: Table Of Contents

    Installing the SIM Card (Optional) ........3 Connecting to AC Power ............4 Turning On and Off the Tablet PC ........5 Identifying Hardware Components .......... 6 EX80 ..................6 Charging Cradle ..............9 Using Accessories ..............10 Using the Tether ..............10 Using the Stylus Holder ............
  • Page 4 Advanced Menu ..............36 Security Menu ..............37 Boot Menu ................38 Exit Menu ................38 Chapter 5 Using Getac Software ............ 39 G-Manager ................40 G-Camera .................. 41 Chapter 6 Care and Maintenance ........... 42 Taking Care of the Tablet PC ..........43 Location Guidelines .............
  • Page 5 Appendix A Specifications ..............60 Appendix B Regulatory Information ..........62 On the Use of the System ............63 Class B Regulations .............. 63 Safety Notices ............... 64 On the Use of the RF Device ............ 67 USA and Canada Safety Requirements and Notices ..67 European Union CE Marking and Compliance Notices ..
  • Page 6: Chapter 1 Getting Started

    Chapter 1 Getting Started Congratulations on purchasing this rugged Tablet PC. This chapter first tells you step by step how to get the Tablet PC up and running. Then, you will find a section briefly introducing the external components of the Tablet PC.
  • Page 7: Getting The Tablet Pc Running

    Unpacking NOTE: This packing list applies to standard models. Select models may have different items. After unpacking the shipping carton, you should find these standard items:  EX80 Tablet PC  Hand strap  Charging cradle  Stylus holder  Stylus ...
  • Page 8: Installing The Sim Card (Optional)

    Installing the SIM Card (Optional) 1. The SIM card slot is on the right side of the Tablet PC. Unfasten two screws and flip open the cover. 2. Noting the orientation, insert the SIM card all the way into the slot. NOTE: To remove the SIM card, just push in the card to release it and then pull it out.
  • Page 9: Connecting To Ac Power

    Connecting to AC Power CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC adapters may damage the Tablet PC. NOTE: The battery pack is shipped to you in power saving mode that protects it from charging/discharging. It will get out of the mode to be ready for use when you connect AC power to the Tablet PC for the very first time.
  • Page 10: Turning On And Off The Tablet Pc

    3. The Power indicator on the charging cradle lights green. Now, you are ready to turn on the Tablet PC. Turning On and Off the Tablet PC Turning On Press the power button ( ). The Windows operating system should start. NOTE: Tapping the screen during startup may invoke a pre-boot menu (unless the default settings have been changed).
  • Page 11: Identifying Hardware Components

    Identifying Hardware Components NOTE: Depending on the model you purchased, the appearance of your Tablet PC may not be exactly the same as those shown in this manual. EX80...
  • Page 12 Component Description  Camera lens Allows you to use the camera function.  Speaker Sends out sound and voice from your Tablet PC.  Touchscreen Displays and receives information for the Tablet PC.  Indicators Camera Lights up when the camera is in use. Lights amber when the battery is being charged.
  • Page 13 Component Description SIM card slot Accepts a SIM card. (optional) Docking Connects to the charging cradle. connector Tether holder For holding a tether (such as the stylus tether). There is one holder at each corner of the Tablet PC. NFC/RFID Reads data from NFC/RFID tags.
  • Page 14: Charging Cradle

    Charging Cradle Component Description  Docking connector Connects to EX80.  Power connector Connects the AC adapter.  USB 2.0 port Connects a USB device.  Power indicator Lights green when the AC adapter is connected and EX80 is docked.
  • Page 15: Using Accessories

    Using Accessories Using the Tether A tether is provided for attaching the stylus to your Tablet PC. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop ...
  • Page 16: Using The Stylus Holder

    Using the Stylus Holder NOTE: You cannot install the stylus holder if the hand strap is installed. 1. Slide the piece through the slot, fold the piece, and button up. 2. Store the stylus in the holder.
  • Page 17: Using The Hand Strap

    Using the Hand Strap NOTE: You cannot install the hand strap if the stylus holder is installed. This hand strap provides three functions for your Tablet PC: rotatable hand grip, kickstand, and stylus holder. Installation 1. Insert the end belts of the hand strap through the two slots. 2.
  • Page 18 Applications Rotatable Hand Grip Insert you fingers through the hand grip to hold your Tablet PC. This imprint indicates the surface on which you put your hand. The hand grip is rotatable. The tightness can be adjusted. Kickstand 1. Rotate the hand grip sideways as shown below. 2.
  • Page 19 3. Extend the hand grip to form a triangle. NOTE: When closing the hand grip, be sure to fold up the flexible band properly. Keep the folded band inside the hand grip in a flat and smooth condition. Stylus Holder Use the stylus holder to store the stylus.
  • Page 20: Operating Your Tablet Pc

    Chapter 2 Operating Your Tablet PC This chapter provides information about the use of the Tablet PC. If you are new to Tablet PCs, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your Tablet PC.
  • Page 21: Using The Touchscreen

    Using the Touchscreen CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use the included stylus or your finger. Your Tablet PC has a capacitive touchscreen. This type of touchscreen responds to objects that have conductive properties, such as fingertips and a capacitive-tipped stylus.
  • Page 22 Equivalent Term/Action Mouse Function Tap and hold: Tap and hold until a popup menu Right-click appears. Drag: Hold the stylus (or finger) on the screen and drag Drag across the screen until reaching your destination. Using Multi-touch Gestures You can interact with your Tablet PC by placing two fingers on the screen. The movement of the fingers across the screen creates “gestures,”...
  • Page 23 Actions Gestures Descriptions = finger down; = finger up) Rotate Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counter- clockwise). The gesture Move two fingers in opposing works in applications directions.
  • Page 24: Using Network And Wireless Connections

    Using Network and Wireless Connections Using the LAN NOTE: The charging cradle is required. 1. Place your Tablet PC in the charging cradle. 2. Connect the AC adapter to the cradle. 3. Connect one end of the LAN cable to the RJ-45 connector on the cradle and the other end to the network hub.
  • Page 25: Using The Wlan

    Using the WLAN The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac, compatible with 802.11a/b/g/n. NOTE: Do not block the antenna area. WLAN antenna area Turning On/Off the WLAN Radio To turn on the WLAN radio:  Settings  Network & Internet  Wi-Fi. Slide the Wi-Fi switch to the On position.
  • Page 26: Using The Bluetooth Feature

    4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider (ISP) for the security key or passphrase. For more information on setting a wireless network connection, refer to Windows online help.
  • Page 27 Connecting to another Bluetooth Device 1. Make sure that the Bluetooth function is enabled (as described above). 2. Make sure that the target Bluetooth device is turned on, discoverable and within close range. (See the documentation that came with the Bluetooth device.) 3.
  • Page 28: Using The Wwan Feature (Optional)

    Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module supports 3G and 4G LTE. NOTE: Your model only supports data transmission. Voice transmission is not  supported.
  • Page 29 Setting up a WWAN Connection  Settings  Network & Internet  Cellular. (For detailed information on cellular settings in Windows 10, see Microsoft Support website.)
  • Page 30: Using The Gps Feature

    Using the GPS Feature GPS (Global Positioning System) technology allows you to pinpoint the geographic location of the computer and use the data for navigational and other purposes. NOTE: You need to install third-party software to take full advantage of the ...
  • Page 31: Using The Nfc/Rfid Reader

    When not using an NFC/RFID card, do not leave it within or near the  antenna area. For enhanced applications and customization of the module, contact  your authorized Getac dealer. The NFC reader requires specialized applications. For further information,  ask your system administrator.
  • Page 32: Connecting Usb Devices

    Connecting USB Devices NOTE: The charging cradle is required. The charging cradle has three USB 2.0 ports. 1. Place your Tablet PC in the charging cradle. 2. Connect the AC adapter to the cradle. 3. Connect the cable to the USB port on the cradle.
  • Page 33: Chapter 3 Managing Power

    Chapter 3 Managing Power Your Tablet PC operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
  • Page 34: Ac Adapter

    AC Adapter CAUTION: The AC adapter is designed for use with your Tablet PC only. Connecting  the AC adapter to another device can damage the adapter. The AC power cord supplied with your Tablet PC is for use in the country ...
  • Page 35: Battery Pack

    Battery Pack The battery pack is the internal power source for the Tablet PC. It is rechargeable using the AC adapter. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 6. Charging the Battery Pack NOTE: Charging will not start if the battery’s temperature is outside the allowed...
  • Page 36: Initializing The Battery Pack

    CAUTION: After the Tablet PC has been fully recharged, do not immediately  disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. After the Tablet PC has been fully recharged, do not leave it on the ...
  • Page 37: Battery Low Signals And Actions

    Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery. Battery Battery Level Description Icon Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. The battery charge has reached the low- battery level.
  • Page 38: Power-Saving Tips

    Power-Saving Tips Aside from enabling your Tablet PC’s power saving mode, you can do your part to maximize the battery’s operating time by following these suggestions. Do not disable Power Management.  Decrease the LCD brightness to the lowest comfortable level. ...
  • Page 39: Using Bios Setup

    Chapter 4 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the Tablet PC. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand.
  • Page 40: When And How To Use

    When and How to Use NOTE: The actual setting items on your model may differ from those described in this chapter. You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS ...
  • Page 41: Menu Descriptions

    Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The “Asset Tag” information appears when you have entered the asset number for this Tablet PC using the asset management program. The program is provided in the Asset tag folder of the Driver disc.
  • Page 42: Security Menu

    Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. NOTE: You can set the user password only when the supervisor password has  been set. If both the supervisor and user passwords are set, you can enter any of ...
  • Page 43: Boot Menu

    Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. Boot Type Order determines the boot order. You can rearrange the  order by dragging the boot device name up or down in the list. Each boot device can be individually set to On or Off.
  • Page 44: Using Getac Software

    Chapter 5 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter briefly describes the programs.
  • Page 45: G-Manager

    G-Manager G-Manager is a unified user interface utility that allows you to view, manage, or configure your computer features. With G-Manager, you can perform the tasks listed below. Check the battery status and configure the battery.  Enable/disable ECO mode. ...
  • Page 46: G-Camera

    G-Camera G-Camera is a geo-tagging camera application. Geographical information can be embedded into JPEG files as EXIF 2.2 metadata. NOTE: G-Camera uses the standard location service of Windows. To start the G-Camera application, select  G-Camera. In the middle is the preview window with status display. At the two sides are various buttons.
  • Page 47: Care And Maintenance

    Chapter 6 Care and Maintenance Taking good care of your Tablet PC will ensure a trouble-free operation and reduce the risk of damage to your Tablet PC. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
  • Page 48: Taking Care Of The Tablet Pc

    Taking Care of the Tablet PC Location Guidelines For optimal performance, use the Tablet PC where the recommended  temperature is between 0 °C (32 °F) and 50 °C (122 °F). (Actual operating temperature depends on product specifications.) Avoid placing the Tablet PC in a location subject to high humidity, ...
  • Page 49: General Guidelines

    General Guidelines Do not place heavy objects on top of the Tablet PC as this may damage  the display. The screen surface is easily scratched. Avoid touching it with a sharp  object such as a pen or pencil. LCD image sticking occurs when a fixed pattern is displayed on the ...
  • Page 50: Touchscreen Guidelines

    – when using, charging, or storing the battery in high temperature condition To avoid hastening the deterioration of the battery pack thereby  prolonging its useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature. Charge the battery pack between 10 °C ~ 30 °C (50 °F ~ 86 °F) temperature ...
  • Page 51 Do not use excessive force on the display. Avoid placing objects on top of  the display as this may cause the glass to break thereby damaging the display. C / 41 °F) Using the touchscreen during low temperature (less than 5 ...
  • Page 52: When Traveling

    When Traveling Before traveling with your Tablet PC, make a backup of your hard disk  data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. ...
  • Page 53: Chapter 7 Troubleshooting

    Chapter 7 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
  • Page 54: Preliminary Checklist

    Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the Tablet PC is causing the problem.  Make sure that you turn on all peripheral devices before turning on the ...
  • Page 55: Solving Common Problems

    Solving Common Problems Battery Problems The battery does not charge (Battery indicator does not light amber). Make sure that the AC adapter is properly connected.  Make sure that the battery is not too hot or cold. Allow time for the ...
  • Page 56: Display Problems

    Make sure that both devices are compatible.  Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of  power management. Press any key to see if the screen comes back. The brightness level might be too low.
  • Page 57: Power Management Problems

    Make sure if the device needs any jumper or switch settings. (Refer to the  documentation that came with the device.) Check the cables or power cords for correct connections.  For an external device that has its own power switch, make sure that the ...
  • Page 58: Software Problems

    4. Rotate the Tablet PC 360° at least three times around each axis (X, Y, and Z) as shown below. Software Problems An application program does not work correctly. Make sure that the software is correctly installed.  If an error message appears on the screen, consult the software ...
  • Page 59: Sound Problems

    Sound Problems No sound is produced. Make sure that the volume control is not set too low. Increase the volume.  Make sure that the sound is not muted.  Make sure that the Tablet PC is not in Sleep mode. ...
  • Page 60 Transmission quality is poor. Your Tablet PC may be in an out-of-range situation. Move your Tablet PC  closer to the Access Point or another WLAN device it is associated with. Check if there is high interference around the environment and solve the ...
  • Page 61: Other Problems

    Use the Web Manager/Telnet of the Access Point to check whether it is  connected to the network. Reconfigure and reset the Access Point.  I cannot access the network. Make sure that the network configuration is appropriate.  Make sure that the user name or password is correct. ...
  • Page 62: Resetting The Tablet Pc

    Resetting the Tablet PC You may have to reset (reboot) your Tablet PC on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, reset the Tablet PC.
  • Page 63: System Recovery

    System Recovery  Settings  Update & security. You have several options. System Restore  This option allows you to restore Windows to an earlier point in time if you have created a restore point. Recover from a drive  If you have created a recovery drive on Windows 10, you can use the recovery drive to reinstall Windows Reset this PC...
  • Page 64: Using The Driver Disc (Optional)

    Using the Driver Disc (Optional) NOTE: You can download the latest drivers and utilities from Getac website http://www.getac.com  Support. The Driver disc contains drivers and utilities required for specific hardware in your Tablet PC. Since your Tablet PC comes with drivers and utilities pre-installed, you normally do not need to use the Driver disc.
  • Page 65: Appendix A Specifications

    Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications Intel® Atom™ x5-Z8350 Processor, 4 core, base frequency 1.44 GHz, burst frequency 1.92 GHz, 2MB cache BIOS Insyde, Flash EEPROM, supporting UEFI 4GB LPDDR3 Video Controller UMA - Intel®...
  • Page 66 Parts Specifications Camera Front: 2 MP HD, fixed focus Rear: 8 MP, autofocus, LED, video capture NFC/RFID reader Contactless Combo NFC & RFID, supporting HF Protocol: ISO 14443 –(A,B), MIFARE, ISO 15693 100  240VAC, 50/60Hz, 12V/2A, 24Watts Power AC adapter Battery pack Lithium-ion, 2100mAh x 4 Dimension (LxW×D) 239.5 x 155 x 29 mm (9.4 x 6.1 x 1.14 inch) Weight...
  • Page 67: Appendix B Regulatory Information

    Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your Tablet PC. NOTE: Marking labels located on the exterior of your Tablet PC indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix.
  • Page 68: On The Use Of The System

    On the Use of the System Class B Regulations Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 69: Safety Notices

    Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 70 FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer.
  • Page 71 Connect the adapter to a proper power source. The voltage requirements  are found on the product case and/or packaging. Do not use the adapter if the cord becomes damaged.  Do not attempt to service the unit. There are no serviceable parts inside. ...
  • Page 72: On The Use Of The Rf Device

    On the Use of the RF Device USA and Canada Safety Requirements and Notices Radio Frequency Interference Requirements and SAR This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S.
  • Page 73 If harmful interference with radio or television reception occurs when the device is turned on, the user must correct the situation at the user’s own expense. The user is encouraged to try one or more of the following corrective measures: Reorient or relocate the receiving antenna.
  • Page 74: European Union Ce Marking And Compliance Notices

    European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 2014/53/EU. Danish Dette produkt er i overensstemmelse med det europæiske direktiv 2014/53/EU. Dutch Dit product is in navolging van de bepalingen van Europees Directief 2014/53/EU.
  • Page 75 Portuguese Este produto cumpre com as normas da Diretiva Européia 2014/53/EU. Spanish Este producto cumple con las normas del Directivo Europeo 2014/53/EU. Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 2014/53/EU. Notices CE Max power: WLAN 2.4G: 13.1 dBm WLAN 5G: 11.63 dBm BT: 4.2 dBm NFC: -10 dBuA/m at 10m...
  • Page 76 RF Exposure Information (SAR) This device has been tested and meets applicable limits for Radio Frequency (RF) exposure. Specific Absorption Rate (SAR) refers to the rate at which the body absorbs RF energy. SAR limits are 1.6 Watts per kilogram (over a volume containing a mass of 1 gram of tissue) in countries that follow the United States FCC limit and 2.0 W/kg (averaged over 10 grams of tissue) in countries that follow the Council of the European Union limit.
  • Page 77: User Notification Of Take-Back Service

    Getac-brand products for free. Getac understands the institutional customers will likely be recycling multiple items at once and as such. Getac wants to make the recycling process for these larger shipments as streamlined as possible. Getac works with recycling vendors with the highest standards for protecting our environment, ensuring worker safety, and complying with global environmental laws.
  • Page 78: Energy Star 6.1

    ® Please reference ENERGY STAR related information from http://www.energystar.gov. ® As an ENERGY STAR Partner, Getac Technology Corporation has determined ® that this product meets the ENERGY STAR guidelines for energy efficiency. ® An ENERGY STAR qualified computer uses 70 % less electricity than computers without enabled power management features.
  • Page 79 Getac Product Compliance ® ® All Getac products with ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. As ® recommended by the ENERGY STAR...

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