Limited Equipment Warranty - Wells F30 Owner's Manual

LIMITED EQUIPMENT WARRANTY

Wells Manufacturing warranties new products to be
free from defects in material and/or workmanship
for a period of one [1] year from the date of original
installation, except as noted below. Defects that occur
as a result of normal use, within the time period and
limitations defined in this warranty, will at Wells'
discretion have the parts replaced or repaired by Wells
or a Wells-authorized service agency.
THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS.
Repairs performed under this warranty are to be
performed by a Wells authorized service agency. Wells
will not be responsible for charges incurred or service
performed by non-authorized repair agencies. In all
cases, the nearest Wells-authorized service agency
must be used. Wells will be responsible for normal
labor charges incurred in the repair or replacement
of a warrantied product within 50 miles (80.5 km)
of an authorized service agency. Time and expense
charges for anything beyond that distance will be
the responsibility of the owner. All labor will need
to be performed during regular service hours. Any
overtime premium will be charged to the owner. For all
shipments outside the U.S.A. and Canada, please see
the International Warranty for specific details. It is the
responsibility of the owner to inspect and report any
shipping damage claims, hidden or otherwise, promptly
following delivery. No mileage or travel charges will be
honored on any equipment that is deemed portable. In
general, equipment with a cord and plug weighing less
than 50 lb. (22.7 kg) is considered portable and should
be taken or shipped to the closest authorized service
agency, transportation prepaid.
CONTACT
Should you require any assistance regarding the
operation or maintenance of any Wells equipment;
write, phone, fax or email our service department. In all
correspondence mention the model number and serial
number of your unit, as well as the voltage or type of
gas you are using.
Business hours are 8:00 a.m. to 4:30 p.m. Central
Standard Time (CST)
Telephone: (800)-264-7827
Fax: (314)-781-2714
Email: Customerservice@star-mfg.com
www.wells-mfg.com
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
WARRANTY EXCLUSIONS
THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.
• Any product which has not been used, cleaned, maintained,
or installed in accordance with the directions published in the
appropriate installation sheet and/or owner's manual as well
as national and local codes, including incorrect gas, electrical,
or water connection. Lang is not liable for any unit which has
been mishandled, abused, misapplied, subjected to chlorides,
harsh chemicals, or caustic cleaners, damaged from exposure
to hard water, modified by unauthorized personnel, damaged
by flood, fire, or other acts of nature [or God], or which have
an altered or missing serial number.
• Installation, labor, and job checkouts, calibration of heat
controls, air and gas burner/bypass/pilot adjustments, gas
or electrical system checks, voltage and phase conversions,
cleaning of equipment, or seasoning of griddle surface.
• Replacement of fuses or resetting of circuit breakers, safety
controls, or reset buttons.
• Replacement of broken or damaged glass components,
quartz heating elements, and light bulbs.
• Labor charges for all removable parts in gas charbroilers
and hotplates, including but not limited to burners, grates,
and radiants.
• Any labor charges incurred by delays, waiting time, or oper-
ating restrictions that hinder a service technician's ability to
perform service.
• Replacement of items subject to normal wear or items that
can easily be replaced during a daily cleaning routine, such as
but not limited to knobs, bulbs, fuses, quartz heating ele-
ments, baskets, racks, and grease drawers.
• Components that should be replaced when damaged or
worn, but have been field-repaired instead [eg. field-welded
fry pots]
• Any loss of business or profits.
ADDITIONAL WARRANTIES
• Specific/chain specific versions may also have additional
and/or extended warranties.
PRODUCTS
Universal ventless hoods (WVU)
Canopy ventless hoods (WVC)
*Universal ventless hoods and/or
canopy ventless hoods purchased
with approved Southbend-Star
electric equipment
*Southbend-Star approved electric
equipment purchased and installed
under ventless hood
**Universal Ventless Hood and
Southbend-Star electric equipment
must be on the same PO and listed
on the ventless start-up document
for the 2 year warranty to apply
"Cook'n Hold" equipment [HW10, HWSMP,
LLSC7, LLSC7WA, LLSC11, and LLSC11WA]
Cast iron grates, burners; and burner shields
Wells parts sold to repair equipment
Service First
xi
PARTS LABOR
1 year 1 year
1 year 1 year
2 years 2 years
2 years 1 year
1 year
90 days
1 year
2M-Z22393 ∙ Rev. B ∙ 01.2019