Axis Q8665-LE User Manual
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Axis Q8665-LE User Manual

Ptz network camera
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AXIS Q8665-LE PTZ Network Camera
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Summary of Contents for Axis Q8665-LE

  • Page 1 AXIS Q8665-LE PTZ Network Camera User Manual...
  • Page 2 This manual is intended for administrators and users of Europe AXIS Q8665-LE PT Mount Network Camera, and is applicable to firmware 6.50 and later. It includes instructions for using and managing This product complies with the applicable CE marking directives the product on your network.
  • Page 3 电 (STP) or other appropriate method. 气 实 AXIS Q8665–LE 24 V AC, 100 V AC, 230 V AC comply with 装 IEC/EN 60950-1 and IEC/EN 60950-22, Safety of Information 部 Technology Equipment. The product shall be grounded either through a 分...

  • Page 4: Table Of Contents

    About AXIS Media Control (AMC) ........
  • Page 5 AXIS Q8665-LE PTZ Network Camera Table of Contents Clean the Wiper ..........

  • Page 6: Safety Information

    AXIS Q8665-LE PTZ Network Camera Safety information Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 7: Hardware Overview

    For an overview of the illuminators, see page 8 • For an overview of the light sensor box, see page 9 Sunshield Illuminators bracket Illuminators Light Sensor Box (Not valid for AXIS Q8665–LE 24 V AC.) PTZ Network Camera Base Unit...
  • Page 8 AXIS Q8665-LE PTZ Network Camera Hardware overview Sunshield Top cover Protective window Wiper Wiper motor Illuminator circuit board Illuminator cable glands Camera unit RS485/RS422 connector Power connector Network connector Status indicator LED microSD memory card slot Control button Important Do not change the position of the switch-on threshold regulator.
  • Page 9 AXIS Q8665-LE PTZ Network Camera Hardware overview Twilight sensor Cable Switch-on threshold regulator Infrared power control The light sensor box is not valid for AXIS Q8665–LE 24 V AC.
  • Page 10 AXIS Q8665-LE PTZ Network Camera Hardware overview Screw (4x) Conduit (including power, ground and signal cables) Cable gland (incoming mains power) Day/night sensor...

  • Page 11: How To Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/support...

  • Page 12: How To Set The Root Password

    3. Click OK. The password has now been configured. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 57) or by resetting the product to factory default.
  • Page 13 2. Under Action Buttons, select Show manual trigger button. About the AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See About AXIS Media Control (AMC) on page 15 for more information. The toolbar displays the following buttons:...
  • Page 14 AXIS Q8665-LE PTZ Network Camera How to access the product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image.

  • Page 15: About Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 16: Alternative Methods Of Accessing The Video Stream

    AXIS Q8665-LE PTZ Network Camera About media streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 17 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 18: How To Set Up The Product

    How to set up the product How to set up the product The Axis product can be configured by users with administrator or operator rights. To open the product’s setup pages, click Setup in the top right-hand corner of the live view window.

  • Page 19: About Video Settings

    Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.
  • Page 20 A low GOP-length value increases the video quality but requires more bandwidth. About H.264 profiles The Axis product supports the following H.264 profile(s): • Main: The Main profile uses CABAC and provides a better compression with maintained video quality. It requires a larger amount of processing power to decode than the Baseline profile.

  • Page 21: About Stream Profiles

    To change this setting go to Setup > Video > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
  • Page 22 The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows different prioritization in normal light and in low light.

  • Page 23: About Overlays

    AXIS Q8665-LE PTZ Network Camera About video settings • Fixed to use a fixed gain. Example If storage space or bandwidth is limited, try using a lower gain. This will reduce image noise and produce smaller image files. Day/Night The IR cut filter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, for example at night, or when using an external IR lamp, set the IR cut filter to Off.
  • Page 24 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Page 25: Focus & Zoom

    AXIS Q8665-LE PTZ Network Camera About video settings • If you combine a text overlay with and image overlay, the text overlay always takes presidence over the overlay image in height. A text overlay always stretches across the whole video image which means you cannot shrink the overlay strip to make room for an image.

  • Page 26: How To Configure The Live View Window

    Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See About AXIS Media Control (AMC) on page 15.
  • Page 27 AXIS Q8665-LE PTZ Network Camera How to configure the live view window About user-defined links To display user-defined links in the live view window, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page.

  • Page 28: About Ptz (Pan Tilt Zoom)

    AXIS Q8665-LE PTZ Network Camera About PTZ (Pan Tilt Zoom) About PTZ (Pan Tilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See How to install a PTZ driver on page 32. About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position.

  • Page 29: Gatekeeper

    AXIS Q8665-LE PTZ Network Camera About PTZ (Pan Tilt Zoom) How to set the home position The Home position is readily accessible by clicking the Home button on the live view window and in the Preset Positions setup window. To set a customized home position, select Use current position as Home when adding a preset position. The user-defined home position will have (H) added, for example, Entrance (H).

  • Page 30: Advanced

    • Extended Driver Specific Settings for Video Source For download and installation information about PTZ drivers for your Axis product please visit www.axis.com/support Extended Driver Specific Settings Extended Driver Specific Settings for Video Source 1 allows you to configure the following parameters: Move Speed - Enter a value from 1–100 and click Save to set the pan/tilt speed.

  • Page 31: Configure The Wiper

    AXIS Q8665-LE PTZ Network Camera About PTZ (Pan Tilt Zoom) The Panel Shortcut Command Buttons list shows the user-defined buttons that can be accessed from the Live View page’s Ctrl panel. These buttons can be used to provide direct access to commands issued using the VAPIX® application programming interface.

  • Page 32: How To Install A Ptz Driver

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see About events on page 37). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 33: About Detectors

    About motion detection parameters on page 34. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see How to set up action rules on page 37.
  • Page 34 AXIS Q8665-LE PTZ Network Camera About detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.
  • Page 35 AXIS Q8665-LE PTZ Network Camera About detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window, and select a low object size. • To avoid triggering on small objects, select a high object size.

  • Page 36: About Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...

  • Page 37: About Events

    How to set up motion detection and add a network share: 1. Go to Applications to start and configure AXIS Video Motion Detection. See the online help. It’s also possible to go to Detectors > Motion Detection and configure a motion detection window. See the online help.
  • Page 38 Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.

  • Page 39: How To Add Recipients

    AXIS Q8665-LE PTZ Network Camera About events About actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Overlay Text – Display an overlay text. See How to include overlay text in an action rule on page 24.
  • Page 40 Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 47.

  • Page 41: How To Create Schedules

    AXIS Q8665-LE PTZ Network Camera About events How to create schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours. Use one of the predefined schedules or create a new schedule as described below.

  • Page 42: About Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 43: How To Export A Video Clip

    About continuous recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 53. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 44: About Languages

    About languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 45: About System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 46 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 47: Date & Time

    Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 48: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 49 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/support Note •...
  • Page 50 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 51 About system options Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product.
  • Page 52 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 53: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 54 About system options The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.

  • Page 55: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 56: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.

  • Page 57: How To Reset To Factory Default Settings

    About system options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 58: Clean The Wiper

    AXIS Q8665-LE PTZ Network Camera Clean the Wiper Clean the Wiper NOTICE TICE TICE • Risk of damage to the equipment. Do not bend or change the position of the wiper blade when cleaning it. • Risk of damage to the equipment. Make sure the pan/tilt unit is not in operation when cleaning or chaning the wiper.

  • Page 59: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

  • Page 60: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/support Symptoms, possible causes and remedial actions Problems upgrading the firmware Firmware upgrade failure If the firmware upgrade fails, the product reloads the previous firmware.
  • Page 61 Check in the AMC Control Panel (H.264 tag) that video processing is not set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller.
  • Page 62 AXIS Q8665-LE PTZ Network Camera Troubleshooting Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid problems with luminance.

  • Page 63: Technical Specifications

    AXIS Q8665-LE PTZ Network Camera Technical specifications Technical specifications You can find the latest version of the datasheet at www.axis.com LED Indicators Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports &...

  • Page 64: Connectors

    Resetting the product to factory default settings. See page 57. • Connecting to an AXIS Video Hosting System service. See page 49. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...
  • Page 65 User Manual Ver. M5.2 AXIS Q8665-LE PTZ Network Camera Date: March 2017 © Axis Communications AB, 2014 - 2017 Part No. 60456...

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