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Axis Q8665-E User Manual

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AXIS Q8665-E PTZ Network Camera

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Summary of Contents for Axis Q8665-E

  • Page 1: User Manual

    AXIS Q8665-E PTZ Network Camera User Manual...
  • Page 2 • Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See Electromagnetic Compatibility (EMC) on page 2 . This manual is intended for administrators and users of AXIS Q8665-E • Low Voltage (LVD) Directive 2006/95/EC. See Safety on page 2 . PT Mount Network Camera, and is applicable to firmware 5.55 and •...
  • Page 3 When the battery needs replacing, a log message will appear in the product’s server report. For more information about the server report, see the product´s setup pages or contact Axis support. The battery should not be replaced unless required, but if the battery does need replacing, contact Axis support at www.axis.com/techsup for...

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS Q8665-E PTZ Network Camera Table of Contents Check the Firmware ..........

  • Page 6: Hardware Overview

    AXIS Q8665-E PTZ Network Camera Hardware Overview Hardware Overview • For an overview of the housing unit see page 7 • For an overview of the buttons and connectors on the camera, see page 7 Sunshield PTZ Network Camera Base Unit...

  • Page 7: Housing Unit

    AXIS Q8665-E PTZ Network Camera Hardware Overview Housing Unit Sunshield Top cover Protective window Wiper Wiper motor Camera unit Camera Unit RS485/RS422 connector Power connector Network connector Status indicator LED microSD memory card slot Control button...

  • Page 8: Network Connector

    Resetting the product to factory default settings. See page 55. • Connecting to an AXIS Video Hosting System service. See page 48. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...
  • Page 9 AXIS Q8665-E PTZ Network Camera Hardware Overview Network LED Indication Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to a 10 Mbit/s network. Flashes for network activity. Unlit No network connection.

  • Page 10: Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 11: Set The Root Password

    3. Click OK. The password has now been configured. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 55) or by resetting the product to factory default.
  • Page 12 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons:...
  • Page 13 AXIS Q8665-E PTZ Network Camera Access the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel.

  • Page 14: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 15: Alternative Methods Of Accessing The Video Stream

    AXIS Q8665-E PTZ Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 16 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 17: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 18: Video

    Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 19: Stream Profiles

    The GOP length is the number of frames between two consecutive I-frames. Increasing the GOP length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality. The Axis product supports the following H.264 profile(s): •...

  • Page 20: Camera Settings

    To change this setting go to Setup > Video > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 21: Overlay

    AXIS Q8665-E PTZ Network Camera Video Shutter speed is related to the amount of time the shutter is opened and is measured in seconds (s). A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations. On the other hand, a slow shutter speed can cause moving objects to appear blurry.
  • Page 22 Since it is static, the position and size of an overlay image will remain the same regardless of resolution and Pan/Tilt/Zoom movements. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors.

  • Page 23: Focus & Zoom

    AXIS Q8665-E PTZ Network Camera Video To scale the image automatically, select Scale with resolution. The image will be scaled down to fit the resolution used by the Axis product. 5. Click Save. To select the image to use as overlay: 1.
  • Page 24 AXIS Q8665-E PTZ Network Camera Video Set the Focus near limit to prevent the camera from focusing on objects that are closer than the limit. This can improve the auto focus speed.

  • Page 25: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 26 AXIS Q8665-E PTZ Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page.

  • Page 27: Ptz (Pan Tilt Zoom)

    AXIS Q8665-E PTZ Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Install PTZ Driver on page 30. Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 28: Gatekeeper

    AXIS Q8665-E PTZ Network Camera PTZ (Pan Tilt Zoom) The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of time. Enter the length of time in the Return to home when inactive field and click Save. Set the time to zero to prevent the product from automatically returning to the Home position.

  • Page 29: Advanced

    • Extended Driver Specific Settings for Video Source For download and installation information about PTZ drivers for your Axis product please visit www.axis.com/techsup/ Extended Driver Specific Settings Extended Driver Specific Settings for Video Source 1 allows you to configure the following parameters: Move Speed - Enter a value from 1–100 and click Save to set the pan/tilt speed.

  • Page 30: Configure The Wiper

    Wiper stops Install PTZ Driver This Axis product supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. To install a PTZ device you need to install the PTZ driver.

  • Page 31: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 37). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 32: Detectors

    Motion Detection Parameters on page 33. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 37.
  • Page 33 AXIS Q8665-E PTZ Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.

  • Page 34: Motion Detection

    AXIS Q8665-E PTZ Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window, and select a low object size. • To avoid triggering on small objects, select a high object size.

  • Page 35: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 36 AXIS Q8665-E PTZ Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 37: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 38 Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.

  • Page 39: Add Recipients

    AXIS Q8665-E PTZ Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Overlay Text – Display an overlay text. See Use Overlay Text in an Action Rule on page 23.

  • Page 40: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 45.

  • Page 41: Set Up Recurrences

    AXIS Q8665-E PTZ Network Camera Events 3. Click OK. To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour.

  • Page 42: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 52. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 43: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 44: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 45 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 46: Date & Time

    PKCS#12 format. The Axis product is shipped with several preinstalled CA certificates. If required, additional CA certificates can be installed: 1.

  • Page 47: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 48 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 49 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 50 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 51 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 52: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Page 53: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 54: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 55.

  • Page 55: Reset To Factory Default Settings

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 56: Clean The Wiper

    AXIS Q8665-E PTZ Network Camera Clean the Wiper Clean the Wiper NOTICE TICE TICE • Risk of damage to the equipment. Do not bend or change the position of the wiper blade when cleaning it. • Risk of damage to the equipment. Make sure the pan/tilt unit is not in operation when cleaning or chaning the wiper.

  • Page 57: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s webpages.

  • Page 58: Symptoms, Possible Causes And Remedial Actions

    Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 59 Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications on page 61. Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller.
  • Page 60 AXIS Q8665-E PTZ Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options >...

  • Page 61: Technical Specifications

    Open API for software integration, including VAPIX® and AXIS Camera Application Platform; specifications Programming at www.axis.com Interface AXIS Video Hosting System (AVHS) with One-Click Camera Connection. ONVIF Profile S, specification at www.onvif.org Analytics Video motion detection, Active tampering alarm, Support for AXIS Camera Application Platform enabling installation of AXIS Video Motion Detection 3.1 and third-party applications, see www.axis.com/acap...
  • Page 62 Required AXIS Wall Bracket K or AXIS Column Bracket K hardware Optional AXIS Washer Kit A, AXIS T95A64 Corner Bracket, AXIS T95A67 Pole Bracket, AXIS T98A15-VE Media Converter accessories Cabinet A Video AXIS Camera Station and video management software from Axis’ Application Development Partners (not included).

  • Page 63: Connectors

    Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 64 User Manual Ver. M2.2 AXIS Q8665-E PTZ Network Camera Date: June 2015 © Axis Communications AB, 2014 Part No. 60455...

This manual is also suitable for:

Q8632-e ptQ8631-e ptQ8665-e ptz

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