Viewing Logs; Restarting X-Agora Service; Generated Reports; Help → Report - Barco XPR-600 User Manual

Appendix J: Trouble shooting
Figure J.8. Import project dialog box
J.2.2

Viewing logs

1. Go to the Outputs layout.
2. Click on the All Logs button in the Player map to view all logs.
3. Click on the LOG button directly on a player to view the log of that
player.
If you need access to the log files, they are stored in C:\X-Agora\xframe-server\logs,
assuming you installed X-Agora in C:\X-Agora.
J.2.3

Restarting X-Agora Service

If X-Agora Designer gives an error message about the Server not running when trying
to load a project, the first thing to verify is that the XAgoraServer process is running.
J.2.4

Generated reports

You can contact us to report behavior that you can't quite figure out.
Generating a report
Figure J.9. Help → Report
To generate a report:
1.
Click Help on the menu.
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Barco Media Server XPR-Series User Guide
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