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- Page 1 ProMate DMT Series Single & Twin Alt Manual Consumer’s Manual 800770 Rev D. 8/28/18 ©2016-2018 Manufactured by: HELLENBRAND, INC. 404 Moravian Valley Road • Waunakee, Wisconsin 53597 Web: www.hellenbrand.com • Email: info@hellenbrand.com...
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Page 2: Table Of Contents
A reverse osmosis drinking water system will provide clearer ice cubes. Dealer Name __________________________________________________ Phone _______________________________ Address _______________________________________________________ Email ________________________________ ____________________________________________________________________________________________ Hellenbrand products are not for sale or distribution into the State of California effective 8/31/18... -
Page 3: Soft Water Basics
SOFT WATER BASICS COCONUT SHELL Figure 1 Hardness Excess amounts of calcium and magnesium in water produce hardness. A water softener removes the majority of calcium and magnesium to produce softened water. Hardness is measured in terms of grains. (This grain weight is derived from the average weight of a dry grain of wheat.) When your water is tested the grain hardness is calculated and expressed as grains per gallon (gpg). -
Page 4: Operating Conditions
OPERATING CONDITIONS passed through the water conditioner. In some cases, additional Your water conditioner has been designed to adequately equipment may be required to treat water supplies having special handle up to 100 grains per gallon of hardness as well as up to characteristics, such as: ferric hydroxide iron, iron bacteria, low 2 ppm of ferrous bicarbonate iron. -
Page 5: Bypass Valve Operation
BYPASS VALVE OPERATION Figure 4 Figure 2 Figure 3 Figure 5 PROGRAMMING General Information The ProMate DMT control valve is the “brain” of your twin alternat- ing water softener. It consists of the valve body and powerhead with solid state microprocessor. The display panel (see Figure 6) consists of the LCD display and five push buttons which are used in displaying and program- ming the water softener settings. -
Page 6: Time Of Day/Settings
SET TIME OF DAY = Up Arrow = Down Arrow STEP 1 Step 1 - Press SET CLOCK. Step 2 - Current Time (hour): Set the hour of the day using or buttons. AM/PM toggles after 12. Press NEXT to go to step 3. 6:35 SET TIME STEP 2... -
Page 7: Water Softener Draining Procedure
WATER CONDITIONER DRAINING PROCEDURE CAUTION: You do not want to apply any more pressure than In cold weather climates it is common for plumbing systems that are not in use to be “winterized“ or drained of all water to prevent any necessary to force the brine/water out of the mineral tank. -
Page 8: Troubleshooting
B. Add salt to brine tank and maintain salt level above water level. 6. Unit uses too much salt. A. Improper brine refill setting. A. Contact your local Hellenbrand dealer for onsite service 7. Softener delivers salty water. A. Low water pressure. A. Run extra regeneration B. -
Page 9: Parts Diagrams
PROMATE 7.0 DMT TWIN ALT CONDITIONER & BRINE TANK ASSEMBLIES Item Description Part # PM 7.0Downflow Metered Ctrl Valve 1 110230 Top Diffuser 101539 3&4 Mineral Tank Assembly Ion Exchange Resin 110102 *See Specifications for amount Coconut Shell Carbon (.33cf) 100974 Underbedding No underbedding required for Vortech Tank... - Page 10 PROMATE DMT CONDITIONER & BRINE TANK ASSEMBLIES Item Description Part # Metered Control Valve Specify Model Top Diffuser 101539 Mineral Tank Specify size when ordering Distributor Tube 1.050 102243 Coconut Shell Carbon (0.33ft 100974 Vortech Adapter 101173 Ion Exchange Resin (1.85ft 101123 Midplate Adapter 101164...
- Page 11 FRONT COVER AND DRIVE ASSEMBLY ITEM NO. DESCRIPTION QTY. ORDER NO. p/n 110038 103473 Cover Assy w/Label 102096 Motor 101262 Drive Bracket & Spring Clip 109807 PC Board 101746 Drive Gear 12x36 101459 Drive Gear Cover Relay Kit Options: 103724 PCM Relay Installed 103723 PCM Relay Kit...
- Page 12 INJECTOR CAP, INJECTOR SCREEN, INJECTOR, PLUG AND O-RING ITEM NO. DESCRIPTION QTY. ORDER NO. 101375 Injector Cap 102159 O-ring 135 102457 Injector Screen 102319 Injector Assy. Z Plug-Filter 101825 Injector Assy. A Black 101826 Injector Assy. B Brown 101827 Injector Assy. C Violet 101828 Injector Assy.
- Page 13 DRAIN LINE - 3/4” QTY. ITEM NO. DESCRIPTION ORDER NO. 101414 Elbow Locking Clip 101871 Polytube Insert, 5/8” Optional 102131 Nut 3/4” Drain Elbow Optional 101618 Drain Elb 3/4" Male Assy-Vent Optional 101619 Drain Elb 3/4” Male Assy-No Vent 102153 O-ring 019 102406 DLFC Retainer Assy.
- Page 14 WATER METER AND METER PLUG QTY. ITEM NO. DESCRIPTION ORDER NO. 102141 Nut 1” QC 102051 Meter Assy. 102687 Turbine Assy. 102165 O-ring 215 102321 Meter Plug Assy.** *Order number 102051 includes 102687 and 1102165, which are item numbers 3 & 4. **Only used if metering is not to be done (time clock units) The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic wrench.
- Page 15 PROMATE 7.1 DMT ONLY INTERCONNECT FITTING ASSEMBLY – 110194 Used for Tanks up to 10" Drawing No. Order No. Description Quantity 102141 Nut 1" Quick Connect 102437 Split Ring 102165 O-Ring 215 110184 T1 Interconnect Fitting with jackets Fitting Installation Instructions: •...
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Page 16: General Specifications
Compatible with the following regenerants or chemicals: Sodium chloride, potassium permanganate, sodium bisulfite, sodium hydroxide, hydroxide, hydrochloric acid, chlorine and chloramines. Operating outside of the optimum pressure range may negatively affect system function. Contact your Hellenbrand support team for information. - Page 17 NOTES...
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Page 18: Warranty
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Hellenbrand products are not for sale or distribution into the...
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