Related Manuals for Hellenbrand PROMATE ECOMAX DUO TWIN ALT
Summary of Contents for Hellenbrand PROMATE ECOMAX DUO TWIN ALT
- Page 1 CONSUMER'S MANUAL PROMATE ECOMAX DUO TWIN ALT Franklin Water Treatment, LLC hellenbrand.com...
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Page 2: Table Of Contents
Installation Fittings ....................................22-23 Warranty ........................................ 24 Dealer Name __________________________________________________ Phone _______________________________ Address _______________________________________________________ Email ________________________________ ____________________________________________________________________________________________ Hellenbrand products are not for sale or distribution into the State of California effective 8/31/18 Copyright ©2022, Franklin Water Treatment, LLC. All Rights Reserved... -
Page 3: Job Specification Sheet
JOB SPECIFICATION SHEET MODEL NO. __________________________________________________________________________________________ *WATER TEST AT TIME OF INSTALLATION _______ Hardness CaCo (gpg) ______ Other______________________ _______ Iron (ppm) ______ Other______________________ _______ pH ______ Other______________________ OPTIONAL RELAY SETTINGS AUX MAV _______ Off ______ Brine Reclaim Enabled ______ Separate Source Enabled Relay 1 Trigger Relay 2 Trigger _______ On Time... -
Page 4: Soft Water Basics
SOFT WATER BASICS Hardness Excess amounts of calcium and magnesium in water produce hardness. A water softener removes the majority of calcium and magnesium to produce softened water. Hardness is measured in terms of grains. (This grain weight is derived from the average weight of a dry grain of wheat.) When your water is tested the grain hardness is calculated and expressed as grains per gallon (gpg). -
Page 5: Pre-Installation Check List
PRE-INSTALLATION CHECK LIST (All electrical & plumbing should be done in accordance to all local codes) iron must be replaced. If piping is blocked with iron, additional Water Pressure: A minimum of 25 pounds of water pressure equipment must be installed ahead of the water conditioner to (psi) is required for regeneration. -
Page 6: Installation Instructions
INSTALLATION INSTRUCTIONS (All electrical & plumbing should be done in accordance to all local codes) CAUTION: • Do not use vaseline, oils or other hydrocarbon lubricants or 5. Some contractors make drain line connection using 5/8” spray silicone anywhere. A silicon lubricant may be used polytube (See figure 6a, page 6) or a 3/4”... -
Page 7: Programming
PROGRAMMING General Information The ProMate EcoMax Duo control valve is the “brain” of your twin alternating water softener. It consists of the valve body and powerhead with solid state microprocessor. The display panel (see Figure 7) consists of the LCD display and five push buttons which are used in displaying and program- ming the water softener settings. -
Page 8: Set Time Of Day
SET TIME OF DAY = Up Arrow = Down Arrow STEP 1 Step 1 - Press SET CLOCK. Step 2 - Current Time (hour): Set the hour of the day using or buttons. AM/PM toggles after 12. Press NEXT to go to step 3. SET TIME 6:35 STEP 2... -
Page 9: Water Softener Draining Procedure
WATER SOFTENER DRAINING PROCEDURE In cold weather climates it is common for plumbing systems that are CAUTION: You do not want to apply any more pressure than not in use to be “winterized“ or drained of all water to prevent any necessary to force the brine/water out of the mineral tank. -
Page 10: Troubleshooting
TROUBLE SHOOTING PROBLEM CAUSE CORRECTION After resolving the cause of any error code or any service work on valve, press NEXT & REGEN simultaneously for 5 seconds or disconnect power supply for 5 seconds at PC board and reconnect to resynchronize software with piston position. VALVE ERROR CODES Error Code 101 - Unable to recognize A1. -
Page 11: Specifications
TROUBLE SHOOTING PROBLEM CAUSE CORRECTION Control valve stalled in regeneration A. Motor not operating Replace Motor B. No electric power at outlet B. Repair outlet or use working outlet C. Defective transformer C. Replace transformer D. Defective PC board D. Replace PC board E. - Page 12 TROUBLE SHOOTING PROBLEM CAUSE CORRECTION 11. Continuous flow to drain. A. Piston assembly failure. A. Replace piston assembly. B. Motor failure. B. Replace motor. C. Circuit board failure. C. Replace circuit board. 12. Loss of water pressure. A. Iron build-up in resin. A.
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Page 13: Parts Diagrams
PROMATE ECOMAX DUO TWIN ALT CONDITIONER & BRINE TANK ASSEMBLIES Item Description Part # Downflow Metered Control Valve 110230 PM EcoMax Duo-032 (see page 29 for detailed components) Upflow Metered Control Valve 110142 Specify Model - ie 024, 032, 048... -
Page 14: Front Cover And Drive Assembly
FRONT COVER AND DRIVE ASSEMBLY ITEM NO. DESCRIPTION QTY. ORDER NO. p/n 110038 103473 Cover Assy w/Label 102096 Motor 101262 Drive Bracket & Spring Clip 109807 PC Board 101746 Drive Gear 12x36 101459 Drive Gear Cover Relay Kit Options: See Page 24 for Relay Wiring 103724 PCM Relay Installed 103723... - Page 15 INJECTOR CAP, INJECTOR SCREEN, INJECTOR, PLUG AND O-RING DESCRIPTION QTY. ITEM NO. ORDER NO. 101375 Injector Cap 102159 O-ring 135 102457 Injector Screen 102319 Injector Assy. Z Plug-Filter 101825 Injector Assy. A Black 101826 Injector Assy. B Brown 101827 Injector Assy. C Violet 101828 Injector Assy.
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Page 16: Drain Line
DRAIN LINE - 3/4” ITEM NO. DESCRIPTION QTY. ORDER NO. 101414 Elbow Locking Clip 101871 Polytube Insert, 5/8” Optional 102131 Nut 3/4” Drain Elbow Optional 101618 Drain Elb 3/4" Male Assy-Vent Optional Drain Elb 3/4” Male Assy-No Vent 101619 102153 O-ring 019 102406 DLFC Retainer Assy. -
Page 17: Water Meter And Meter Plug
WATER METER AND METER PLUG ITEM NO. DESCRIPTION QTY. ORDER NO. 102141 Nut 1” QC 102051 Meter Assy. 102687 Turbine Assy. 102165 O-ring 215 102321 Meter Plug Assy.** *Order number 102051 includes 102687 and 1102165, which are item numbers 3 & 4. **Only used if metering is not to be done (time clock units) The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic wrench. -
Page 18: Installation Fittings
INTERCONNECT FITTING ASSEMBLY – 110194 Used for Tanks up to 10" Drawing No. Order No. Description Quantity 102141 Nut 1" Quick Connect 102437 Split Ring 102165 O-Ring 215 110184 T1 Interconnect Fitting with jackets Fitting Installation Instructions: • Installation fittings are designed to accomodate minor plumbing misalignments, but are not designed to support the weight of a system or the plumbing. - Page 19 TWIN TRANSFER Copyright ©2022, Franklin Water Treatment, LLC. All Rights Reserved...
- Page 20 TWIN TRANSFER Drawing No Order No Description Quantity 110196 Screw, BHC 1/4-20 x 1 SS 109534 Washer Flat SS 1/4 110197 T1 Transfer Cap Asy 110198 O-Ring 236 110199 T1 Transfer Spring 110200 T1 Transfer Spring Support 110201 T1 Rotor Disk Asy 102165 O-Ring 215 (Distributor Tube) 102192...
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Page 21: General Specifications
GENERAL SPECIFICATIONS OPERATING PRESSURES Minimum/Maximum ..........................25 psi-125 psi OPERATING TEMPERATURES Minimum/Maximum ..........................40º - 110º F METER Accuracy ..............................±5% Flow Rate Range............................0.25 - 27 GPM Gallon Range ............................20 - 1,500,000 DIMENSIONS Drain Line ..............................3/4” or 1” NPT Brine Line ..............................3/8” Poly Tube ELECTRICAL CURRENT DRAW/VOLTAGE/FREQUENCY ...................0.5A/110v/60Hz TANK THREAD ...............................2-1/2"... -
Page 22: Installation Fitting Assemblies
INSTALLATION FITTING ASSEMBLIES QTY. QTY. ITEM NO. DESCRIPTION ITEM NO. DESCRIPTION ORDER NO. ORDER NO. 102141 Nut 1” Quick Connect 102141 Nut 1” Quick Connect 102437 Split Ring 102437 Split Ring 102165 O-Ring 215 102165 O-Ring 215 106761 Fitting 1” PVC Male NPT Elbow. 106762 Fitting 3/4”... - Page 23 QTY. QTY. ITEM NO. DESCRIPTION ITEM NO. DESCRIPTION ORDER NO. ORDER NO. 102141 Nut 1” Quick Connect 102141 Nut 1” Quick Connect 102437 Split Ring 102437 Split Ring 102165 O-Ring 215 102165 O-Ring 215 106787 Fitting 1-1/4"&1-1/2" Brass Sweat 106786 Fitting 1-1/4"&1-1/2"...
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Page 24: Warranty
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Hellenbrand products are not for sale or distribution into the State of California effective 8/31/18 800670 Rev D.
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