Hisense HHU60CEEC User And Installation Manual page 24

1. For product purchased before January 2014, we warrant the working of the unit for a minimum of
12 months (1 year), but may vary from retailer to retailer. Please consult with the original dealer
the unit was purchased from to confirm the warranty period or contact us if you unsure
regarding your warranty on service@hisense.co.za.
2. Hisense bar fridges, microwaves, extractors and mini-ovens, soundbars, mini HiFis are not
repaired. Kindly return it with the original proof of purchase to the store is was bought from, within
the warranty period from date of purchase. It may be required to log a service call for inspection
and verification for the reported fault.
3. Hisense is in support of the Consumer Protection Act 68 of 2008, and in the first 6 (six) months
from date of purchase, for valid warranty claims, the product will may be repaired or exchanged
by the Hisense, or credited by the dealer / store once approved by Hisense. For the remainder
of the warranty period (after the first 6 (six) months from date of purchase) the product may be
repaired or exchanged by Hisense, or be requested to be credited or exchanged by the store or
dealer where original purchase was made, on approval from Hisense.
It may be required to log a service call for inspection and verification for the reported fault.
4. The above warranty conditions are only applicable for South Africa. For Namibia, Botswana,
Lesotho and Swaziland, a 2 year warranty applies for repair within the 2 year warranty period,
and exchange or credit can only take place on approval from Hisense. The Customer Protection
Act does not apply to countries outside South Africa as mentioned elsewhere is the warranty
conditions. For warranty conditions, period and queries in any other country, outside South
Africa, please consult the in country local Distributor.
5. The warranty on the product is supplied on condition that only Hisense authorised service
agents are at all times used in connection with the product for any repairs or inspections where
applicable.
Any repairs conducted on the Hisense products by Hisense authorised service agents, will
carry a 3 month warranty on the labour and parts for the completed repair, from the date the
repair was completed and does not extend the warranty nor does it start a new warranty.
Parts removed during warranty repairs become the property of Hisense.
6. The warranty will no longer be valid, and Hisense will not be responsible for damage or injury of
any kind resulting from electricity fluctuations and surges, lightning strikes, faults in the building
wiring, faulty installations, and improper use of controls and or failure to use the product in
accordance with the operating instructions and or general misuse and or abuse, or if not used
for domestic purposes only, or for damage caused by a superior force (vis maior). Where the
product has been infested with insects or pests. The product is physically damaged after it left
the store. If water or liquid caused the damage to the product. If the warrantee seal is tampered
with. Any repair or tampering by an unauthorised person or attempt to repair or tamper with the
equipment, or use of parts not supplied by authorised agents, or alterations or modification to
the equipment, shall render the warranty null and void
7. After the first 6 (six) months from the date of purchase, this warranty does not apply to any
accessories or to light bulbs, loose glass, glass doors and enameled surfaces, filters, handles,
doors, crispers or shelves, tv stands or brackets, remotes, 3D glasses, speakers any
accessories and other parts subject to wear and tear or discolouring. Damage caused by
abrasive and highly concentrated cleaners and/or cleaning materials or cleaners prohibited by
the user manual, will void the warranty.
8. After 6 (six) months from the date of purchase of the product the liability of Hisense under this
warranty is limited to the replacement and/or repair of the defective parts within the warranty
period and does not extend to the installation or removal of the product.
The warranty shall be available only to the original purchaser of the product from an authorised
Hisense Dealer or Distributor and only where the product has been retained for use in the
Republic of South Africa. For warranty conditions, period and queries in any other country,
outside South Africa, please consult the in country local Distributor.
9. Important note: In order to make sure you get to use the warranty supplied with your product
and for the protection of your product when returning it, please keep the box your product came
in as well as the packaging and all accessories and ensure to retain the original proof of
purchase.
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