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Error messages and what to do
A problem has occurred related to the meter hardware.
This may be caused by connecting a mini-USB cable
to the meter while testing. Disconnect the cable and
measure your blood glucose again.
OR: If this error code persists on measuring again, call
customer service at 0800 093 1812. Have the JAZZ™
DoseCoach
serial number (located on the back of
®
JAZZ™ DoseCoach
) available.
®
Move to an area with an ambient temperature of 10°C
to 40°C. Wait for JAZZ™ DoseCoach
and test strips to
®
reach the new temperature (usually 10 to 20 minutes)
and measure again.
183
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