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Questions and answers on measuring your blood glucose
What happened
JAZZ™ DoseCoach
does not enter test
mode after inserting
an AgaMatrix
WaveSense JAZZ
test strip.
176
What this could mean and what to do
The JAZZ™ DoseCoach
®
power or are installed incorrectly. Check both batteries
are installed correctly or replace the batteries (see
page 168).
OR: The test strip has not been inserted fully, or has been
inserted upside down or the other way around. Remove
the test strip from the strip port. Reinsert the test strip
with the black side up so the contact bars are inserted
into the strip port (see page 52). Ensure that the test
strip is fully inserted.
OR: Your test strip may be damaged. Measure your blood
glucose with a new test strip. Check the expiration date
of your test strips.
OR: JAZZ™ DoseCoach
foreign objects have been put into the strip port. Call
customer service at 0800 093 1812. Have the JAZZ™
DoseCoach
serial number (located on the back of JAZZ™
®
DoseCoach
) available.
®
batteries have insufficient
®
may be damaged, or blood or
®
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