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Error messages and what to do
The meter was unable to produce a result or unusual
test strip problems have occurred that may be related to
extreme conditions.
This error may be caused by extremely high blood
glucose. If you have symptoms of hyperglycaemia,
contact your healthcare professional right away.
Measure your blood glucose again where it is closer to a
room temperature of 21°C to 24°C.
If this error code persists on retesting, contact your
healthcare professional.
This may be caused by a non-blood sample or a
combination of high glucose and other medical
conditions (see page 39). Measure your blood glucose
again.
OR: If this error code persists on measuring again,
contact your healthcare professional.
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