Trouble Shooting Guide - iGenix IG9919 User Manual

TROUBLE SHOOTING GUIDE

If you experience difficulties with the appliance, please check the suggestions below before
contacting customer services:
Problem
The unit will not switch on
Runs for a short while then switches
off
Runs without cooling in Air
Conditioning mode
During operation, the unit is creating
an unpleasant smell in the room
Water is leaking from unit
• Check Trip Switch / Fuse
• Wait for 3 minutes and start again, protective device
may be preventing unit from working
• Check if the plug is connected to mains socket
correctly
• Check batteries in the remote control
• If the set temperature is close to room temperature,
the unit will automatically switch off, you can lower
the set temperature to restart • Check if there are
bends or obstacles in the air exhaust hose, if so
remove obstacle
• Check if Timer function has been activated
• Close any open doors or windows
• Remove any other appliance creating heat in the same
room
• Check if the air filter is dirty – if so, clean
• Check if air outlets or inlets are blocked
• The set temperature is too high
• Check the room is the correct size for the
recommended specification of the unit (see
specification table above)
• Clean the air filter as described above
• Drain the water tank – refer to Water Drainage
section
• Ensure rubber caps are securely fitted to drainage
points
• Ensure unit is located on a flat and even surface
Solution
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