Faq And Troubleshooting - IK UNO Synth Pro User Manual

UNO Synth Pro
6 – FAQ and Troubleshooting
1.The ARP is not working properly, what could be the issue?
This can occur when no MIDI Clock data is being sent to the unit. Please check your SYNC setting in the UNO
Synth Pro as this may be set to USB, or EXTERNAL which could result in no incoming data. Setting the SYNC
setting to INTERNAL will correct this behavior.
2. How come the Sequencer/Patterns are not playing back?
This can occur when no MIDI Clock data is being sent to the unit. Please check your SYNC setting in the UNO
Synth Pro as this may be set to USB, or EXTERNAL which could result in no incoming data. Setting the SYNC
setting to INTERNAL will correct this behavior.
Additionally, it's possible a sequence/pattern has not been recorded - please check to see if a sequence/pattern
has been recorded.
3. Is there a Factory Reset option?
In order to do a Factory Reset on the UNO Synth Pro, you can download the Factory installer from the
User Area or the IK Product
Please visit ikmultimedia.com/unosynthpro
4. How can I replace my UNO Synth Pro power supply?
The UNO Synth Pro uses the iRig PSU 3A Power Supply and it's available for purchase on our online store here.
5. There is excessive noise or interference when I play the UNO Synth Pro.
If your UNO Synth Pro is connected to your computer via the USB port, the ground noise and interference from
the USB may be increased. The easiest way to avoid this is to power the UNO Synth Pro using a standard wall
charger (with 5V 1.5A output) and then use MIDI DIN cables to connect to your computer.
Alternatively, if you want to maintain the USB connection to the UNO Synth Pro, you can reduce the USB noise
and interference by either using a TRS cable into a balanced input on your audio interface or a USB isolator.
6. Where can I find my IK product Serial Number?
The Serial Number is written on the Registration Card (included with your IK product).
IMPORTANT: the number zero can easily be identified in your Serial Number because it's crossed by a line.
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6 – FAQ and Troubleshooting