Godex DT2L User Manual
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Godex DT2L User Manual

Thermal label printer
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User Manual
: DT4L
Version
: Rev. 1.0
Issue Date
: 2018.04.20
P/N
: 920-015311-00
THERMAL LABEL PRINTER
USER MANUAL
DT2L/DT4L

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Summary of Contents for Godex DT2L

  • Page 1 DT2L/DT4L THERMAL LABEL PRINTER USER MANUAL User Manual : DT4L Version : Rev. 1.0 Issue Date : 2018.04.20 : 920-015311-00...

  • Page 2: Table Of Contents

    DT2L/DT4L USER MANUAL CONTENTS Barcode Printer Box Content Getting to Know Your Printer Printer Setup Loading the label roll Loading the Label Roll Holder Connecting the Printer to the Host Computer Installing Printer Driver and GoLabel with Super Wizard CD...
  • Page 3 DT2L/DT4L USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 4 DT2L/DT4L USER MANUAL SAFETY INSTRUCTIONS Please read the following instructions carefully. Keep the equipment away from humidity. Before you connect the equipment to the power outlet, please check the voltage of the power source. Make sure the printer is off before plugging the power connector into the power jack.

  • Page 5: Barcode Printer

    Barcode Printer Box Content Please check that all of the following items are included with your printer. DT4L Barcode Printer  Power Adapter USB Cable DT4L Quick Guide    Power Cord AC Adapter Cleaning Pen    Including GoLabel software and user manual.

  • Page 6: Getting To Know Your Printer

    Barcode Printer Getting to Know Your Printer Device Overview Front View LED indicator FEED function button Printer cover Release buttons On/off switch Rear View Feed slot for continuous labels Serial port (RS-232) Power jack USB port...
  • Page 7 Barcode Printer Bottom View Cover on bottom of printer Mounting points...
  • Page 8 Barcode Printer The Internal View of Printer Print mechanism Print head release lever Label supply hub Label roll holder Label guides Cutter Module Label sensor Platen cover Platen cover Platen roller...

  • Page 9: Printer Setup

    Printer Setup Loading the Label Roll 1. Place the printer on a flat surface and open the printer cover. 2. Release the label supply hub. 3. Lift the label roll holder and pull it out as far as possible. 4. Install the label roll on the label supply hub.
  • Page 10 Printer Setup 5. Now press the label roll holder down until it clicks into place. 6. Return the label roll holder to its original position. 7. Pass the label under the paper guides and pull it forward.
  • Page 11 Printer Setup 8. Adjust the paper guides to the width of the label liner. 9. Close the printer cover to finish loading the labels.

  • Page 12: Loading The Label Roll Holder

    Printer Setup Loading the Label Roll Holder 1. Pull the label roll holder out as far as it will go. 2. Fold out the label supply hub as shown in the illustration. 3. Now rotate the label roll holder to return the label supply hub to its original position.
  • Page 13 Printer Setup A. To load label stock with a 1" core, the locking notch must be at the top of the label supply hub. 1’’ core B. To load label stock with a 1.5" core, the locking notch must be at the bottom of the label supply hub.

  • Page 14: Connecting The Printer To The Host Computer

    Printer Setup Connecting the Printer to the Host Computer Please make sure that the printer is switched off. Connect the power cord to the AC adapter and connect the adapter to the printer. Connect the USB cable to the printer and host computer. Switch on the printer.

  • Page 15: Installing Printer Driver And Golabel With Super

    Printer Setup Installing Printer Driver and GoLabel with Super Wizard CD Insert the Super Wizard CD in the CD/DVD drive of the host computer and the program should pop up automatically. You will see the Welcome screen first. On the Welcome screen, choose “Standard Installation”. The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on.
  • Page 16 Printer Setup As the printer driver and GoLabel are installing, a screen will display a progress bar. Once the installation is complete, you can start to make and print labels with GoLabel or through the printer driver. As the optional steps, you can also print a test label or register your printer during the “Standard Installation” procedure.
  • Page 17 Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD. Select the icon for the driver file and click it to start the installation. Follow the instructions on the screen. The Driver Wizard guides you through the installation procedure. Select "Install printer drivers". Specify your printer model. Godex DT4L...
  • Page 18 Printer Setup Specify the port used to connect the printer to the host computer. Enter a printer name and assign the appropriate rights. Godex DT4L Godex DT4L Once the installation is complete, a summary of the printer settings is displayed.
  • Page 19 Printer Setup Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder. Godex DT4L Godex DT4L...

  • Page 20: Printer Setting And Control

    Printer Setting and Control Operation Panel FEED Button When you press the FEED button, the printer moves the label to the defined stop position. If you are using continuous labels, pressing the FEED button will move label stock until you release the button again. If you are using individual labels, pressing the FEED button will move only one label.

  • Page 21: Led Status

    Printer Setting and Control LED Status Press the FEED button and keep it pressed, then switch on the printer. You will hear two beeps and the LED lights up red. Release the FEED button. The printer will now automatically measure the label size and then print a test page (see Section 3.3) LED indicator Status...

  • Page 22: Label Calibration And Self Test

    Printer Setting and Control Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. Self Test Self-test function lets you check whether the printer is functioning normally. Here is how you run the label size calibration and self test.

  • Page 23: Error Alerts

    Printer Setting and Control Error Alerts In the event of a problem that prevents normal functioning of the printer, you will see an error message on LED indicators and hear some beep signals. Please refer to below table for the error alerts. Error Light Colour Flashing Frequency...

  • Page 24: Netsetting For Ethernet

    NetSetting for Ethernet Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow below steps.

  • Page 25: The Interface Of Netsetting

    PC. ZX1200 Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment. Once a connected Godex printer is detected, it will be listed on the start page.
  • Page 26 NetSetting for Ethernet IP Setting The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the printer. You can also set the printer’s IP address ether by DHCP or by Static IP. You can press “Set”...
  • Page 27 NetSetting for Ethernet Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol). You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab. You can press “Set”...
  • Page 28 NetSetting for Ethernet Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator. Moreover, the alert messages can be set to be sent by SMTP, SNMP or both. You can press “Set”...
  • Page 29 NetSetting for Ethernet Printer Configuration Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. DT4L You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.
  • Page 30 NetSetting for Ethernet User Command The “User Command” tab provides a communication interface for operator to control the printer. Input printer commands in "Input Command" window and press “Send Command” button, the commands will be sent to the printer. For some commands that will return response message, the message will be displayed in "Output Message" window. You can press “Send Command”...
  • Page 31 NetSetting for Ethernet Firmware Download On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware” button. The printer firmware then can be updated remotely.

  • Page 32: Maintenance

    Maintenance and Adjustment Cleaning the Print Head Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head.

  • Page 33: Cleaning The Platen

    Maintenance and Adjustment Cleaning the Platen Dirt on the platen or glue residue from the label stock may result in inadequate print quality. The printer cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the platen.

  • Page 34: Cleaning The Cutter

    Maintenance and Adjustment 5.3 Cleaning The Cutter & TPH With Cleaning Pen ※ Please make sure to power off the printer before you clean it. Open the cutter cover. Swipe across the surface of cutter with the cleaning pen. Swipe across the surface of Swipe across print head with cutter with the cleaning pen.

  • Page 35: Labels With Black Marks

    Maintenance and Adjustment Labels With Black Marks If you are using black-mark label stock that has the printer's maximum feed width, the printer may not recognise the black marks because they are outside the sensor range. When using label stock with black marks, you should therefore observe the following restrictions: For 118 mm wide label stock, the black marks should have the following positions and sizes: A >...

  • Page 36: Troubleshooting

    Maintenance and Adjustment Troubleshooting Problem Solution Check the power supply. The printer is switched on but the LED does not light up. Please see the Section 2.4 Check the software settings (driver settings) or command codes. Look for the error alert in the table in Section 3.4 Error Alerts. The LED lights up red and printing is interrupted.

  • Page 37: Appendix

    ** Minimum print height and maximum print speed specification compliance can be dependent on non variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test non minimum print height and maximum print speed capability.
  • Page 38 DT2L/DT4L USER MANUAL APPENDIX INTERFACE Pinout Description  Connector Type : Type B Pin NO. Function VBUS Serial Port  Default settings： Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol and RTS/CTS RS232 Housing(9-pin to 9-pin)
  • Page 39 DT2L/DT4L USER MANUAL APPENDIX Further Explanation 1. To enable the cutter senor of linerless label, please send command “XSET,LINERLESS,1” to DT4L printer, “XSET,LINERLESS,0” to disable detection of cutter sensor. 2. In case green LED is blanking and no-label print out, please check to cutter sensor, does any label left right on the sensor.

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