Technical Troubleshooting Guide - CareFusion Alaris 8600 Technical & Service Manual

Troubleshooting
Table 6-2 Technical Troubleshooting Guide
Before making a final diagnosis, visually inspect the system for damage. Following repair, use the
applicable maintenance software to perform the required tests. Before returning a product (PC Unit,
Auto-ID Module, handheld scanner) to the factory, replace it with a known functioning product and
applicable Data Set, to verify the source of the problem.
Problem
Does not scan or recognize
clinician or patient
ID
: Patient is invalid
ERROR ID
: Clinician
ERROR ID
: Scanned label is
ERROR
invalid
: Patient mismatch
ERROR ID
: Scanned medication
ERROR
label is invalid
Displays "Drug or Fluid
not in current profile" after
scanning drug and selecting
channel to program.
indicator does not
ready
light, or lights but does not
stay lit.
Auto-ID Module not
recognized by PC Unit.
Does not scan (no scanner
light).
Drug's bar code is not
recognized (scanner light
comes on but module does
not beep).
Does not operate as
expected.
6-4
Alaris Auto-ID Module
®
Technical Service Manual
Use applicable maintenance software to diagnose problem.
.
is invalid
1. Ensure Profile feature is enabled.
2. Ensure bar code is readable. Refer to Auto-ID Module Section of
applicable Alaris
identify supported bar code symbologies and data formats.
1. Ensure bar code contains pertinent data.
2. Ensure drug is available in profile.
Ensure bar code is readable. Refer to Auto-ID Module Section of applicable
Alaris System DFU and Auto-ID Bar Code Specification to identify supported
®
bar code symbologies and data formats.
Verify drug and its concentration are in currently selected profile.
Ensure wireless card is functioning properly:
a. Access System Options and verify a wireless status of connected.
b. Replace wireless card with a known functioning card.
c. Replace wireless card.
If PC Unit is a Model
a. Ensure PC Unit has a
b. Ensure
c. Replace
Use applicable maintenance software to diagnose problem.
Use applicable maintenance software to diagnose problem.
Use applicable maintenance software to diagnose problem.
System DFU and Auto-ID Bar Code Specification to
®
:
8000
accessory.
CIB
supports Auto-ID Module (see Figure
CIB
.
CIB
remedy
6-1
)