When You Connect To A Computer Running Windows XP, The Screen
Shows The Warning Message "High-SPEED USB Device Plugged Into
Non-High-SPEED USB Hub"
You connect to a computer
that does not support USB
Problems With Scanning
Scanner Won't Work
Machine is not identified.
ScanGear Won't Start
Scanner driver (ScanGear)
is not installed.
Machine may not be
The Feature of the
application program does
not support calling up
An error message appears
and the ScanGear window
fails to appear.
Your environment is not fully compatible with USB 2.0.
See "Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work" on
Restart the computer. It may solve the problem. Then confirm that the machine is
Set the "Setup CD-ROM" in your computer and install ScanGear.
Select your machine following the directions in Scanning with ScanGear in
Initiating a Scan.
Start ScanGear from within a TWAIN compatible program.
Reattaching the USB cable. Only use a certified USB 2.0 Hi-Speed cable.
Attach the USB cable to a different USB port on the computer itself (not a hub).
If a USB hub is used for the connection, do not use it. Attach the cable to a USB
port on the computer itself (not the hub).
The machine may not be selected. Select your machine following the directions
in Scanning with ScanGear in Initiating a Scan.
Be sure to start ScanGear from within a TWAIN compatible program.