Table of Contents
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Chapter 10
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Center
" Before calling Samsung Customer
Service Center, test your product
Testing the Product
as follows. If the problem persists,
contact Samsung Customer Service
Check if your product is operating normally by using the product test function.
Center.
If the screen remains blank while the power indicator blinks even when the product is correctly connected to a PC, perform product testing.
1
2
3
4
If the screen remains blank, check the PC system, video controller and cable.
Checking the Resolution and Frequency
For modes that exceed the supported resolutions, the message
Set the PC resolution by referring to
Power off both the PC and product.
Disconnect all the cables from the product.
Power on the product.
If
No Signal
is displayed, the product is operating normally.
Preset Timing
"Not Optimum
Mode" appears briefly.
Modes.
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